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Relevant Experience: 5+ Years
Location: PAN India
Client: IBM
Responsibilities:
• Take on complex problems that span multiple components and teams.
• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results
Requirements:
• Experience: 2+ years
• A Bachelor's or Master's Degree in Computer Science
• Software engineering and product delivery experience, with a strong background in algorithms
• Experience in architecting & building real-time, large-scale e-commerce applications
• Experience with high-performance websites catering to millions of daily traffic is a plus
• Excellent command over Data Structures and Algorithms
• Experience with web technologies, Go/Java/Python
• Language: GO or Python
• Strong expertise in DS and Algo
• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.
• Have worked in the scaling of the system right from scratch.
• Someone worked in small user base to a large user base and wrote optimized code
• Both HLD and LLD
Must have:
- 8+ years of experience with a significant focus on developing, deploying & supporting AI solutions in production environments.
- Proven experience in building enterprise software products for B2B businesses, particularly in the supply chain domain.
- Good understanding of Generics, OOPs concepts & Design Patterns
- Solid engineering and coding skills. Ability to write high-performance production quality code in Python
- Proficiency with ML libraries and frameworks (e.g., Pandas, TensorFlow, PyTorch, scikit-learn).
- Strong expertise in time series forecasting using stat, ML, DL and foundation models
- Experience of working on processing time series data employing techniques such as decomposition, clustering, outlier detection & treatment
- Exposure to generative AI models and agent architectures on platforms such as AWS Bedrock, Crew AI, Mosaic/Databricks, Azure
- Experience of working with modern data architectures, including data lakes and data warehouses, having leveraged one or more of the frameworks such as Airbyte, Airflow, Dagster, AWS Glue, Snowflake,, DBT
- Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP) and deploying ML models in cloud environments.
- Excellent problem-solving skills and the ability to work independently as well as in a collaborative team environment.
- Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders
Good To Have:
- Experience with MLOps tools and practices for continuous integration and deployment of ML models.
- Has familiarity with deploying applications on Kubernetes
- Knowledge of supply chain management principles and challenges.
- A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, or a related field is preferred
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least 4 years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Primary Responsibilities
- Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
- Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
- Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
- Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
- Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
- Troubleshoot issues experienced by users and propose solutions
Basic Qualifications
- 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
- Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
- Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
- Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
- Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
- Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
- Experience with performance bottleneck analysis, system design for scaling
Duck Creek Platform in general, agile/scrum, change orientation and effective communication :
- Responsible for development of complex configuration in Duck Creek application
- Work with Business and subject matter experts to gather and validate the requirements
- Work with development lead on designing solutions
- Provide guidance or mentorship to the team where applicable
- Provide inputs to testing scope and review artifacts
- Provide support to test events and support elevate activities
- Identify, escalate and mitigate challenges in delivery both from technical and functional stand point.
- Designs, develops, troubleshoots, debugs, and implements Duck Creek Rating & Policy to build new insurance products and lines of business that meet all business & technical requirements
- Integrates applications with backend databases, third party API's and other Data sources.
- Researches, tests, builds and coordinates the integration of new products and services per business requirements.
Job Location : Mumbai / Bangalore
Expereince : 3 to 8 Years
JD :
Hands on experience in Python in 2.x and 3.x versions
- Developed and deployed services in AWS serverless Architecture
- Developed REST API’s using serverless framework, AWS Lambda, API Gateway
- Developed queue and notification services using AWS components - SQS, SNS
- Implemented authorization and authentication using AWS Cognito pool
- Developed Facial recognition systems using AWS Rekognition
- Hands on experience in Flask, Tornado, Quartz framework
- Hands on experience in designing and working on MicroService & Monolithic architecture
- Basic understanding of front-end technologies HTML, CSS, JavaScript, jQuery
Mongo dB experience is must
- Good knowledge of HTML, CSS, Javascript and JQuery is very important.
- Good knowledge on ASP.NET with C# using Visual Studio 2008/2010.
- Good Knowledge of AJAX is required.
- SQL Server programming including Stored Procedures, Triggers & User Defined Functions.
- Good communication Skills are required.
- Good Knowledge of Web services and WCF will be a bonus.
- Working knowledge of CMS and E-Commerce will be a bonus.



