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Job Title: Customer Support Intern
Location: In-office (Okhla)
Stipend: ₹10,000 per month
Experience Required: None
⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.
YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.
We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.
What You’ll Do:
- Communicate with interested candidates and inform them about our services
- Collaborate with students to shortlist universities and guide them in improving their profiles
- Support the consulting team in handling student queries and maintaining smooth communication
- Help optimize client relationships and contribute to positive reviews
- Continuously learn about admissions, scholarships, and visa processes
What We’re Looking For:
- Strong written English with no grammar issues
- Interest in study-abroad processes and student counseling
- Willingness to learn and grow in a fast-paced environment
- Friendly and professional communication skills
What do you get in return?
💰 A monthly stipend of ₹10,000
🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity
🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes
🧠 Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!
🚀 A chance to make real impact by helping students achieve their global education dreams
🎯 A strong candidate can expect a full-time position after completion of the internship!
Google AnalyticsWe are storytellers for all that's digital. Whether its digital marketing or social media marketing, whether its social advertising or search engine marketing, we even build an end to end software products such as websites, mobile apps, customized software, etc. to help startups, ideas, struggling brands or companies, new brands or companies. Our services encompass a wide range of digital solutions like branding, social media marketing, online advertising, graphic design, content marketing, software development, app & web development, user interface & experience design, online research. We have some amazing & exciting projects for young audiences to work on. Our team is full of passionate hustlers executing at a high speed. Looking forward to having more excited & proactive individuals onboard.
Intern's day to day responsibilities include:
1. Work on digital marketing campaign planning
2. Handle efficient advertising campaign setup across platforms (Google Adwords, Facebook Adverts)
3. Work on LinkedIn ads, Twitter, and email marketing advertising (to name a few)
4. Conduct preliminary online market research & competition analysis
5. Assess audience interests, behaviours and demographics across platforms for every industry
6. Track and analyze website traffic flow to effectively optimize live ads
7. Work on effective keyword planning on the basis of search volumes, cost per clicks, bid values, etc.
8. Work on effective search engine optimization strategies (on-page and off-Page both) for websites
9. Monitor online marketing trends on social media
10. Prepare accurate in-depth reports on the overall performance of marketing campaigns.
11. Prepare pitch decks and proposals
12. Coordinate with content strategists, graphic designers, digital marketers and clients
13. Explore the complete gamut of the features of various social media platforms designed for marketers
Skill(s) required :
- Social Media Marketing, Digital Marketing, Search Engine Optimization (SEO), English Proficiency
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