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Intellectual property Jobs in Mumbai

11+ Intellectual property Jobs in Mumbai | Intellectual property Job openings in Mumbai

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Arcitech

at Arcitech

1 candid answer
Arcitech HR Department
Posted by Arcitech HR Department
Mumbai
3 - 5 yrs
₹5L - ₹8L / yr
Intellectual property
Legal research
Compliance
Labour law
Trademark
+1 more

About the Role


Arcot Group is hiring a Senior Legal Counsel to lead the complete legal function for a fast-growing, multi-country technology group. This is the senior-most legal role in the organization and will report directly to the CEO.

The role will cover intellectual property, trademarks, patents, commercial contracts, corporate compliance, employment law, partnership structuring, dispute resolution, data protection, governance, and CEO advisory across entities in India, UAE, and the USA.

This is not a narrow specialist role. We are looking for a commercially minded legal leader who can work across multiple legal areas, make practical judgment calls, support fast business decisions, and build a legal function that enables growth while managing risk. The role will be supported by a Junior Legal Counsel / Paralegal, but legal strategy, final review, deal structuring, and senior advisory will sit with this position.


Key Responsibilities

Intellectual Property & Brand Protection

  • Manage the Group’s IP portfolio across multiple brands, software products, and jurisdictions.
  • Conduct trademark audits and manage trademark filings, renewals, registers, and enforcement across India, UAE, and the USA.
  • Identify patentable software / AI innovations and work with engineering and product teams to document them in patent-ready format.
  • File or manage patent applications through external patent counsel.
  • Establish an invention disclosure process for technology teams.
  • Monitor and act on IP infringement, brand misuse, and trademark conflicts.
  • Clear new brand names before launch and support defensive domain registrations.
  • Ensure employee and contractor agreements include strong IP assignment clauses.
  • Advise teams on open-source license compliance.


Commercial Contracts

  • Own the full contract lifecycle for client, vendor, partnership, employment, contractor, software, and inter-company agreements.
  • Draft, review, and negotiate NDAs, MSAs, SOWs, vendor agreements, software license agreements, partnership agreements, employment agreements, contractor agreements, and inter-company service agreements.
  • Review all inbound contracts before signature.
  • Create and maintain standardized contract templates and a clause library for common negotiation points.
  • Maintain a contract register with renewal, expiry, auto-renewal, and termination notice tracking.
  • Ensure inter-company transactions are documented on arm’s length terms for compliance and tax purposes.
  • Support fast turnaround on standard and complex agreements while protecting business interests.


Multi-Jurisdiction Compliance

  • Manage legal compliance across Group entities in India, UAE, and the USA.
  • Support India compliance including Companies Act, ROC filings, board resolutions, GST/TDS legal coordination, Professional Tax, ESIC/PF, and Shops & Establishment requirements.
  • Support UAE compliance including trade license renewals, visa quotas, establishment card, beneficial ownership, economic substance regulations, AML requirements, and free zone obligations.
  • Support USA compliance including annual reports, franchise tax, registered agent coordination, and state-level requirements.
  • Build and maintain a master compliance calendar across all entities.
  • Advise leadership on entity structures, jurisdiction selection, and legal implications for new ventures.


Employment & Contractor Law

  • Standardize employment and contractor agreements for India, UAE, and USA.
  • Advise HR and leadership on contractor classification risk, restrictive covenants, confidentiality, non-compete / non-solicit clauses, and jurisdiction-specific enforceability.
  • Support disciplinary matters, employee grievances, terminations, settlement agreements, and HR policy reviews.
  • Review employee handbooks and internal policies for legal compliance.

Partnerships, Investments & Venture Structuring

  • Draft and negotiate partnership agreements, shareholder agreements, joint venture agreements, operating agreements, and related documentation.
  • Structure technology credit investments and document equity consideration with defensible valuations.
  • Support due diligence for investments, acquisitions, partnerships, and new ventures.
  • Advise on equity structures, vesting, anti-dilution, drag-along, tag-along, exits, and partner obligations.
  • Support fundraising and investor documentation where required.


Dispute Resolution

  • Act as the first legal responder for client claims, vendor disputes, employee grievances, partnership issues, unpaid invoices, and regulatory matters.
  • Assess severity, legal exposure, financial impact, and likelihood of escalation.
  • Manage pre-litigation resolution through negotiation, mediation, and settlement.
  • Engage and manage external litigation counsel where court representation is required.
  • Conduct post-dispute analysis to prevent recurrence.


Data Protection & Privacy

  • Support compliance with India’s DPDP Act, UAE data protection laws, and relevant US state privacy laws.
  • Draft and maintain privacy policies for websites, products, and applications.
  • Draft and negotiate data processing agreements with clients and vendors.
  • Create and maintain data breach response protocols.
  • Provide privacy guidance for candidate data, student data, healthcare-adjacent data, entertainment talent data, and other business-specific data categories.


Governance, Policy & CEO Advisory

  • Manage board meetings, minutes, resolutions, signing authority documentation, and corporate governance records.
  • Draft and maintain policies including anti-corruption, whistleblower, conflict of interest, related party transaction, and document retention policies.
  • Prepare legal updates for the CEO covering IP status, contracts, compliance, employment matters, disputes, risk register updates, and emerging legal concerns.
  • Maintain a legal risk register with severity ratings and mitigation plans.
  • Build legal FAQs, process guides, and a knowledge base for internal teams.
  • Establish and manage external counsel relationships in India, UAE, and USA.


Team Management

  • Manage and develop a Junior Legal Counsel / Paralegal.
  • Delegate research, drafting, filing, and administrative tasks.
  • Review junior work before it is shared with stakeholders or filed.
  • Set priorities, manage workload, and develop the junior team member’s legal judgment and drafting skills.


Required Qualifications & Experience

  • LLB or equivalent law degree from a recognized Indian university.
  • Enrolled as an Advocate with the Bar Council of India.
  • 8–15 years of post-qualification experience across corporate, commercial, and intellectual property law.
  • Strong experience in contracts, corporate compliance, IP protection, employment law, and deal structuring.
  • Trademark registration and prosecution experience in India.
  • Working knowledge of patent processes, either through direct filing or managing external patent counsel.
  • Strong understanding of Indian corporate law, Indian IP laws, and Indian employment law.
  • Experience working across multiple jurisdictions or multi-entity corporate structures.
  • Ability to provide practical, commercially focused legal advice.
  • Excellent English drafting, communication, and stakeholder management skills.
  • Ability to manage a junior legal resource effectively.


Preferred Qualifications

  • LLM in Corporate Law, IP Law, Commercial Law, or related field.
  • In-house experience at a technology company or multi-product business.
  • Registration as a Patent Agent with the Indian Patent Office.
  • Technical background in computer science, engineering, software, or related discipline.
  • Exposure to UAE and/or US legal systems.
  • Familiarity with UAE free zone regulations.
  • Experience with software patents, AI / ML-related IP, data protection, M&A, investments, fundraising, or open-source compliance.


Ideal Candidate

The right candidate will be someone who can operate independently across the full legal spectrum, work directly with the CEO and leadership team, and balance legal risk with commercial urgency. They should be proactive, fast, practical, detail-oriented, and comfortable being the senior-most legal person in the organization.

This person should be able to move from trademark filings to contract negotiations, employment issues, partnership structures, privacy questions, and governance matters without needing constant direction. They should know when to push back, when to find a safe path forward, and how to communicate legal advice in a clear, business-friendly manner.


What We Offer

  • Senior-most legal role in a high-growth, multi-country technology group.
  • Direct reporting to the CEO.
  • Ownership of the complete legal function across IP, contracts, compliance, employment, partnerships, disputes, privacy, and governance.
  • International exposure across India, UAE, and USA.
  • Opportunity to work on software, AI, and technology-led business models.
  • Exposure to multiple portfolio companies, brands, and ventures.
  • Support from a Junior Legal Counsel / Paralegal.
  • Competitive compensation aligned with Mumbai market benchmarks.
Read more
QAgile Services

at QAgile Services

1 recruiter
Radhika Chotai
Posted by Radhika Chotai
Mumbai
2 - 4 yrs
₹7L - ₹12L / yr
Oracle SQL Developer
PowerBI
Data modeling
Performance tuning
skill iconXML
+2 more

Job Description: Oracle BI Publisher Developer

Position Type

• Work Type: Full-time

• Employment Type: Contract


Experience Required

• Minimum 1 year of hands-on experience in:

o Oracle Database: SQL development, performance tuning, data modelling

o Oracle BI Publisher: Report design, template customization, data source integration

Technical Skills

• Mandatory:

o Oracle SQL & PL/SQL

o BI Publisher report development and deployment

o XML and XSLT for template customization

• Preferred:

o Experience with Oracle E-Business Suite or Fusion Applications

o Familiarity with data visualization principles

o Basic understanding of performance metrics and report optimization

Responsibilities

• Design, develop, and maintain BI Publisher reports based on business requirements

• Write and optimize SQL queries for data extraction and transformation

• Collaborate with stakeholders to ensure report accuracy and usability

• Troubleshoot and resolve issues related to data and report performance

• Document technical specifications and maintain version control

Read more
Ekostay LLP
SHARMEEN SHAIKH
Posted by SHARMEEN SHAIKH
Goa, Alibaug, panchgani, Lonavala, Karjat, igatpuri, Ooty, Mumbai
1 - 3 yrs
₹2L - ₹3L / yr
Interior design

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.


Job responsibilities:

* Process orders keeping style and aesthetics in mind

* Make mood boards for new property onboardings.

* Style homes keeping creativity, maintenance and cost at the foresight 

* Source and suggest building material choices for ongoing projects

* Set costs according to budget

* Assess the requirements for each type of space and determine optimal decoration and furniture placement according to their size and use purpose

 

Read more
Jio Tesseract
Krishna Jain
Posted by Krishna Jain
Navi Mumbai, Thane, Mumbai
4 - 10 yrs
₹12L - ₹60L / yr
skill iconNodeJS (Node.js)
skill iconPython
skill iconNextJs (Next.js)
Microservices
Google Cloud Platform (GCP)
+3 more

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.


About the Job

As a Cloud Backend Engineer you will design, develop, and maintain scalable and reliable backend systems in cloud environments. You will be responsible for building cloud-native applications, optimizing backend performance, and ensuring seamless integration with frontend services and third-party systems.


What You’ll Be Doing

  • Backend Development
  • Design and implement scalable and high-performance backend services and APIs for cloud-based applications.
  • Develop microservices architectures and serverless functions to support business needs.
  • Ensure backend systems are secure, reliable, and performant, adhering to best practices and industry standards.
  • Cloud Infrastructure and Deployment
  • Build and manage cloud infrastructure using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
  • Deploy and maintain backend services using cloud-native technologies (e.g., Kubernetes, Docker, AWS Lambda, Google Cloud Functions).
  • Implement and manage CI/CD pipelines to automate deployment processes and ensure smooth delivery of updates.
  • Performance Optimization
  • Monitor and optimize the performance of backend services, including database queries, API responses, and system throughput.
  • Implement caching strategies, load balancing, and other performance-enhancing techniques to ensure scalability and responsiveness.
  • Troubleshoot and resolve performance issues and system bottlenecks.
  • Database Management
  • Design and manage relational and NoSQL databases, ensuring data integrity, scalability, and performance.
  • Implement data access patterns and optimize queries for efficient data retrieval and storage.
  • Ensure backup, recovery, and data security practices are in place.
  • Integration and Collaboration
  • Collaborate with frontend developers, DevOps engineers, and other stakeholders to integrate backend services with frontend applications and third-party systems.
  • Participate in architectural discussions and provide input on system design and technology choices.
  • Ensure clear communication and documentation of backend services, APIs, and system interactions.
  • Security and Compliance
  • Implement security best practices to protect backend services from threats and vulnerabilities.
  • Ensure compliance with relevant regulations and standards, including data privacy and protection requirements.
  • Conduct regular security assessments and vulnerability scans to maintain system integrity.
  • Testing and Quality Assurance
  • Develop and maintain automated tests for backend services, including unit tests, integration tests, and end-to-end tests.
  • Perform code reviews and participate in quality assurance processes to ensure high code quality and reliability.
  • Monitor and address issues identified during testing and production deployments.
  • Documentation and Knowledge Sharing
  • Document backend services, APIs, and infrastructure setups to facilitate knowledge sharing and support.
  • Create and maintain technical documentation, including architecture diagrams, API specifications, and deployment guides.
  • Share knowledge and best practices with team members and contribute to a collaborative development environment.

What We Need To See

  • Strong experience in backend development, cloud technologies, and distributed systems, with a focus on building robust, high-performance solutions.
  • Minimum 5 years of experience in backend development, with a strong focus on cloud-based applications.
  • Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native technologies.
  • Experience in designing and implementing RESTful APIs, microservices, and serverless architectures.
  • Technical Expertise in:

1. Backend Development

  • Strong experience with backend programming languages such as Node.js, Python
  • Expertise in working with frameworks such as NestJS, Express.js, or Django.

2. Microservices Architecture

  • Experience designing and implementing microservices architectures.
  • Knowledge of service discovery, API gateways, and distributed tracing.

3. API Development

  • Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
  • Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

4. Database Management

  • Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
  • Experience in database schema design, optimization, and management. 

5. Cloud Services

  • Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.

6. Performance Optimization

  • Experience with performance tuning and optimization of backend services.

7. Security

  • Understanding of security best practices and experience implementing secure coding practices.
  • Soft Skills:
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Ability to manage multiple priorities and work in a fast-paced, dynamic environment.


Read more
Umanist India
Prince Tiwari
Posted by Prince Tiwari
Remote, Mumbai
1 - 2 yrs
₹1L - ₹2L / yr
English Proficiency

🚨 Mega Walk-In Drive – 50+ Openings at VIP India (Telesales)

📅 Date: Friday, 18th July 2025

⏰ Time: 11:00 AM – 4:00 PM

💼 Position: VIP Product Counsellor (Domestic Telesales)

🔍 Requirements:

  • Minimum 6 months experience in Telesales or Collections
  • Fluent in any regional language + basic English
  • (Languages preferred: Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam)

💰 Compensation:

  • ₹25,000 – ₹30,000 In-Hand Salary
  • Unlimited Incentives
  • Linguistic Role: Up to ₹35,000 In-Hand
Read more
Accrete.ai

Accrete.ai

Agency job
Mumbai
5 - 11 yrs
₹20L - ₹35L / yr
skill iconPython
skill iconDjango
skill iconFlask
API
Unit testing

Responsibilities


  • Develop, deploy, and maintain scalable products
  • Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
  • Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
  • Help to define roadmap and architecture based on technology and business needs
  • Understand business requirements and work closely with the business to provide solutions


Eligibility


  • Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
  • Strong experience with Django/Flask.
  • Strong experience in writing unit tests.
  • B.Tech/B.E (Preferred CSE)


Read more
Tata Digital Pvt Ltd

Tata Digital Pvt Ltd

Agency job
via Seven N Half by Priya Singh
Mumbai, Bengaluru (Bangalore)
10 - 15 yrs
₹20L - ₹40L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Automation
+1 more

 

 

-     Strong and have extensive experience in automating highly scalable web applications using Java, Webservices, Micro Services etc.

-     Extensive experience in frameworks like TestNG, Rest Assured, APPIUM, Selenium, and Extend manager

-     Strong experience and expert knowledge in CI/CD pipeline configuration (preferably Azure pipelines)

-     Strong knowledge in building tools like Maven/Ant, JDK 1.8

-     Should be an expert in implementing software quality best practices, automation test strategy and planning, test case development, test case execution, deployment and test data, defect tracking etc.

-     Sound Knowledge in defining/constructing/maintaining generic automation frameworks for automating scripts on mobile versions in the platform’s windows, Android, iOS and web like PWA

-     Expert Knowledge of Effort estimation, scheduling, and scope definition

-     Solid knowledge and experience in Agile, DevOps methodologies and concepts

-     Good knowledge in Test management tool like JIRA, X-Ray, HP ALM

-     Good consulting, communication, convincing, presentation skills and Negotiation Skills

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Saas platform For corporate L&D

Saas platform For corporate L&D

Agency job
via Unnati by Sarika Tamhane
Mumbai
4 - 7 yrs
₹6L - ₹8L / yr
SaaS

With the advent of remote workplaces, it is imperative to migrate the learning and development function to work remotely and our client is a SAAS product that helps companies to train their employees using digital tools wherever they are. They offer a combination of a cloud based learning management system along with a vast library of learning content that helps businesses deliver on the main pillars of talent development which include training, engagement, automation and measurement and thus supporting them in growth.

 

Founded in 2012, our client is headquartered in Mumbai and is founded by a graduate from Boston University. They have raised a total of 30M in funding over 1 round. So far in their journey, they have, approx., 94% customer satisfaction, 1 Lakh+ activities and learning assets and their clientele includes Amazon, Raymond, CARATLANE, etc.

 

As a Enterprise Salesperson, you will be responsible for prospecting relentlessly to build pipeline and building strong personal relationships with prospects.

What you will do:

  • Hiring, training and managing your own sales and business development team
  • Delivering sales pitch, demo, presentation and proposal to potential clients
  • Creating reliable forecasts and be completely transparent with management on the pipeline status
  • Closing new business consistently at or above quota level
  • Meeting senior executives and CXOs and building your own network
  • Providing the company's training to clients
  • Following up regularly with existing clients to ensure they are happy
  • Creating case-studies of client success stories
  • Building global channel partners
  • Investing in colleagues and giving coaching and advice when you see an opportunity for improvement
  • Listening to the needs of the market and sharing insights with product and marketing teams
  • Making the company the default choice for any enterprise evaluating a learning, engagement and performance automation solution

 

Desired Candidate Profile

What you need to have:

  • Experience in selling IT or SaaS solutions
  • Strong understanding of the sales funnel
  • Comfort working with numbers
  • Ability to analyze, calculate and reason a situation effectively
  • A sharp eye for detail
  • Superior presentation skills
  • Ability ot speak and write clearly and correctly
  • Ability to manage a large number of prospect situations simultaneously
  • Ability to position company products against direct and indirect competitors
  • Willingness to travel
  • Experience with LMS, B2B, SaaS, IT, cloud, enterprise software, e-learning companies preferred    

 

Read more
UNDERTHEHOOD

at UNDERTHEHOOD

1 video
1 recruiter
Kamalson Dasari
Posted by Kamalson Dasari
Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 2 yrs
₹3L - ₹8L / yr
Partnership and Alliances
Business partnership
Partnership
Business Development
Marketing
+3 more
  • Identify, prioritize, and reach out to new clients, and business opportunities et al
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
  • Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
  • Develops, executes and evaluates new plans for expanding increase sales
  • Documents all customer contact and information
  • Represent in strategic meetings
  • Help increase sales and growth
Read more
Leading Tech Solutions Provider

Leading Tech Solutions Provider

Agency job
via Unnati by Swati Joshi
Mumbai
1 - 5 yrs
₹10L - ₹15L / yr
skill iconAngularJS (1.x)
skill iconRuby on Rails (ROR)
skill iconJavascript
skill iconElastic Search
Ember.js
+12 more
Are you a talented full stack developer with an obsession to improve the world with technology? Are you looking to join a startup and do work that is globally meaningful and impactful? Then come and join the fast growing startup and help change the global diamond industry!
 
Our client is a New York City-based startup that has developed a radically different, patent-protected e-market technology to create the first truly liquid global exchange for diamonds - Think Nasdaq for diamonds.
 
They have developed a patent-protected technology to power a global, liquid market for both wholesale and investment diamonds. They are combining their revolutionary trading technology with deep knowledge and connections within the industry, and providing a full gamut of clearing & settlement services.
 
The core team consists of people with varied technical backgrounds from reputed educational institutes such as the University of Virginia, UC Irvine and Indian Institute of Technology (IIT). They have a solid team, traction and paying customers.

As the Full Stack Developer, you will work closely with the co-founders, lead developer and business development team to create products that are truly useful for the customers and the internal sales team.
 
What you will do:
  • Building and growing an online platform
  • Obsessed about customers and helping people use the platform
  • Designing and developing rich application that combines consumer-grade usability and design sensibility with enterprise-grade performance, scalability, and reliability
  • Having an eye for the broader strategic aspects and trends
  • Taking ownership for a task or an area of responsibility and driving to completion, on time and to high quality
  • Maintaining quality and ensuring responsiveness of applications
  • Understanding and implementation of security and data protection
  • Identifying bottlenecks and bugs, and devising solutions to these problems
  • Thinking strategically, but with a bias towards getting things done without over thinking it
  • Having structured, focused thinking, and able to keep to task lists and time lines

 


Candidate Profile:

 

  • IIT/NIT Graduates Preferred
  • B.E/B.Tech with 1-2 years of experience in Ruby on Rails
  • Hands on experience with using libraries such as RSpec, Beanstalkd, Faye and   background processing.
  • Good knowledge of at least one of the Javascript frameworks like EmberJS, AngularJS
  • Have a background in functional composition of web pages using HTML / CSS, and  turning a wireframe design into a well-formatted, user-friendly responsive web page
  • Follow best practices like test-driven development, continuous integration, Agile    methodology, refactoring and code standards
  • Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
  • Good knowledge of schema less databases such as Elastic search, redis as well as  Relational Databases such as PostgreSQL
  • Excellent problem solving skills and bringing in new, innovative ideas to the table to  make the platform more productive
  • Hands-on experience on deployment and maintenance of server (knowledge about AWS  and performance monitoring tools like NewRelic / CloudWatch will be a great plus)
  • Should be committed to the job and the growth opportunity in a startup
  • Should enjoy working as part of a team
  • Should be  proactive, self-driven, and able to thrive in a fast-moving startup environment 
  • Should communicate fluently and effectively in English, internally and with external partners
Read more
Branch International

at Branch International

4 candid answers
1 video
Andrew Huelsenbeck
Posted by Andrew Huelsenbeck
Mumbai
1 - 3 yrs
₹5L - ₹6L / yr
Customer Support
Customer Success
Technical support
Branch Overview 
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Mexico City, Mumbai and Nairobi, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
 
Branch's mission-driven team is led by founder and former CEO of http://kiva.org/">Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.

Job Overview
This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.

Responsibilities
  • Customer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)
  • Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)
  • Servicing & Collections - Proactively reaching out to borrowers who have missed payments
  • Product - Escalating customer feedback and IT bugs to help improve our product
  • Finance - Manage refunds, repayments, and other payment processes
  • General - various administrative projects as needed

Qualifications
  • 1-2 years of previous job experience in customer service
  • Passionate about our mission and our customers
  • Highly entrepreneurial, proactive, and willing to get your hands dirty
  • Excellent communication skills, both oral and written
  • Good grammar, spelling and punctuation
  • Driven by data and highly analytical, good understanding of excel preferred
  • Good typing speed (ideally above 45 wpm)
  • Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays
 
Typing Speed Test- Please follow instructions below
  • You are required to take an online typing speed test through the link below
  • Go to http://www.typingtest.com/">http://www.typingtest.com/ to complete a type speed test.
  • On the left, select English, 1 minute, and Aesop's Fables.
  • Click the green "Start Test" button.
  • Please upload a screen shot of your typing test results as part of your cover letter. 

Apply here: https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1">https://hire.withgoogle.com/public/jobs/branchco/view/P_AAAAAAFAAGKIzCHGAVHhy1
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