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Role: MDM Data Specialist

Location: Bangalore/Hyderabad/Gurgaon/Mumbai

Key Responsibilities

• Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.
• Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.
• Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.
• Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
• Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
• Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
• Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
• Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
• Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Required Qualifications

• 3-7+ years of experience in master data management, data governance, data quality, data operations, revenue operations, sales operations, product operations, or a related data role.
• Hands-on experience with an MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or a comparable enterprise MDM solution.
• Experience in a SaaS, subscription, technology, or enterprise software environment.
• Working knowledge of CRM, CPQ, quote-to-cash, order-to-cash, billing, entitlement, subscription, contract, or revenue management processes.
• Experience with customer master, product master, product catalog, account hierarchy, entitlement, subscription, contract, billing, or revenue data.
• Understanding of MDM concepts such as golden record, match/merge, survivorship, reference data, hierarchy management, stewardship workflows, data quality rules, and cross-system synchronization.
• Strong analytical skills with the ability to investigate data issues across business processes and systems.
• Experience with data profiling, cleansing, standardization, deduplication, validation, reconciliation, and remediation.
• Strong documentation, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, or broader Salesforce ecosystem data models.
• Experience integrating MDM platforms with Salesforce, CPQ, billing, ERP, data warehouse, or lakehouse environments.
• Experience with Informatica Customer 360, Product 360, Reference 360, Cloud Data Quality, Cloud Data Governance, or Reltio Connected Data Platform / Reltio Data Cloud.
• Familiarity with APIs, batch integrations, event-driven integrations, data pipelines, data lineage, metadata management, and access controls.
• Experience with CPQ product structures, bundles, pricing rules, discounting, quote lines, contracts, assets, subscriptions, and renewals.
• Familiarity with revenue management concepts such as ASC 606, IFRS 15, performance obligations, revenue recognition, and SOX controls.
• Experience with SQL, Excel, BI tools, data profiling tools, data catalogs, or cloud data platforms.
• Experience supporting quote-to-cash transformation, M&A data onboarding, or enterprise data modernization.

Role & Responsibilities

Key Responsibilities

• Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.
• Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.
• Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.
• Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
• Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
• Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
• Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
• Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
• Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Ideal Candidate

• Strong Master Data Management (MDM) Specialist Profile.
• Mandatory (Experience 1) – Must have 3+ years of experience in Master Data Management (MDM), Data Governance, Data Quality, Data Operations, Revenue Operations, Sales Operations, Product Operations, or Enterprise Data Management roles.
• Mandatory (Experience 2) – Must have hands-on experience working with an enterprise MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or any comparable Master Data Management solution.
• Mandatory (Experience 3) – Must have strong experience managing one or more master data domains including Customer Master, Product Master, Product Catalog, Account Hierarchy, Subscription, Contract, Billing, Revenue, Entitlement, or Reference Data.
• Mandatory (Experience 4) – Must have working knowledge of business processes such as CRM, CPQ, Quote-to-Cash (QTC), Order-to-Cash (OTC), Billing, Entitlement Management, Subscription Management, Contract Management, or Revenue Operations.
• Mandatory (Experience 5) – Must have strong understanding of core MDM concepts including Golden Record Creation, Match & Merge Rules, Survivorship Rules, Reference Data Management, Hierarchy Management, Data Stewardship Workflows, Data Quality Rules, and Cross-System Data Synchronization.
• Mandatory (Experience 6) – Must have hands-on experience in data profiling, cleansing, standardization, deduplication, validation, reconciliation, remediation, and data quality improvement initiatives.
• Mandatory (Hike) - AUXO AI follows a compensation policy of offering up to 25% hike on the candidate's current CTC. Candidates whose expectations exceed this range should be screened out during the initial discussion.
• Mandatory (Note) - Only immediate joiners who are available to join within 15 days are considered.
• Mandatory (Domain) – Must have experience working in SaaS, Subscription-based Businesses, Technology Companies, Enterprise Software Organizations, Cloud Product Companies, or Digital Platforms.
• Preferred (Salesforce Ecosystem) – Experience working with Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, Sales Cloud, Service Cloud, or Customer 360 implementations.
• Preferred (MDM Products) – Experience with Informatica Customer 360, Product 360, Reference 360, Cloud Data Quality, Cloud Data Governance, Reltio Connected Data Platform, or Reltio Data Cloud.
• Preferred (Integration Experience) – Experience integrating MDM platforms with Salesforce, CPQ, Billing Systems, ERP Applications, Data Warehouses, Data Lakes, Lakehouse Platforms, or Enterprise Reporting Solutions.