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About MyOperator
MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,
MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.
Responsibilities
- Conduct in-depth research to identify and prospect for qualified leads.
- Utilize various channels such as email, phone, and social media to connect with potential customers.
- Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
- Develop strong communication skills to present product features and benefits compellingly.
- Maintain accurate records of all lead interactions within the CRM system.
- Contribute to the continuous improvement of the sales development process.
- Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
- Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
- CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
- Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
- Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.
Requirements
- Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
- Strong business acumen and the ability to understand complex customer environments.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-centric mindset with a passion for delivering exceptional customer experiences.
- Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
- Proficiency in using CRM tools and other sales productivity software.
- Knowledge of the Indian enterprise market and telephony solutions is advantageous.
- Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.
Perks & Benefits:
- Health Insurance, etc
- Competitive compensation package with attractive incentives.
- Opportunity to work in a dynamic and growth-oriented environment.
- Continuous learning and development opportunities.
- Collaborative and supportive team culture.
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Roles & Responsibilities:
· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform.
· Develop long-term strategic relationships with key companies at the C-levels of Business & IT
· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines.
· Maintain an accurate forecast and various business reports.
· Create & articulate compelling value propositions around AWS services.
· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).
· Prepare and give business reviews to the senior management team.
· Ensure customer satisfaction.
Basic Qualifications
The right person will possess 10-15 years of experience in IT sales
· Direct field & management experience in working with enterprise accounts.
· Would have consistently exceeded key performance metrics.
· Demonstrated ability to engage and influence C-level executives.
· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software.
· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
Preferred Qualifications
Minimum Qualification
BA/BS
Engineer/MBA Preferred