Store Manager

Job Summary

We are looking for a detail-oriented and responsible Accounts Executive with hands-on knowledge of taxation, transfer entries, and basic accounting functions. The candidate will be responsible for maintaining accurate financial records, processing accounting transactions, supporting tax-related activities, and ensuring smooth day-to-day accounting operations.

The ideal candidate should possess good analytical skills, knowledge of accounting principles, and experience working with accounting software such as Tally, ERP, or similar systems.

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Key Responsibilities

Accounting Operations

• Maintain daily accounting entries and financial records. 

• Pass journal entries, transfer entries, payment entries, receipt entries, and contra entries. 

• Handle bank reconciliations and ledger scrutiny. 

• Assist in accounts payable and accounts receivable activities. 

• Maintain vendor and customer account records. 

• Support monthly and yearly account closing activities. 

Taxation

• Assist in GST calculations, reconciliation, and return preparation. 

• Maintain proper tax-related documentation and records. 

• Coordinate for TDS deductions, entries, and compliance activities. 

• Ensure compliance with applicable taxation and accounting regulations. 

• Support during audits by providing required financial documents and reports. 

Financial Documentation

• Prepare invoices, debit notes, credit notes, and supporting documents. 

• Maintain proper filing and documentation of accounting records. 

• Verify bills, vouchers, and supporting documents before processing payments. 

• Prepare basic MIS and financial reports as required. 

Coordination & Compliance

• Coordinate with internal departments for accounting-related requirements. 

• Follow up with vendors/customers for payment confirmations and documentation. 

• Ensure accuracy and confidentiality of financial information. 

• Assist senior accounts team in daily finance operations and audit support. 

REVIEW CRITERIA:

MANDATORY:

• Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
• Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
• Must have strategic thinking and good communication skills
• Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
• Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
• Candidates should have graduated in 2018 or before.
• Candidate's current CTC should not be less than 35 LPA

PREFERRED:

• Experience in software/tech/Solution implementation for B2B SaaS
• This is not a leadership role currently but will become with time

ROLE & RESPONSIBILITIES:

We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.

If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.

You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
• Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
• Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
• Client Relations - Be the voice of our clients. Maintain open communication channels with clients
• Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
• Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
• Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc

IDEAL CANDIDATE:

• 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
• Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
• Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
• Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
• Strong analytical and structured problem-solving skills.
• (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
• (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
• High ownership, proactive communication, and bias for action.
• Collaborative, low-ego personality with a sense of humor.
• Not taking yourself too seriously.

PERKS, BENEFITS AND WORK CULTURE:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

BENEFITS (FOR FULL-TIME ROLES):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights

·      7+ years of professional experience in front-end development.

·      5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)

·      3+ Years Exp as Lead

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

Familiarity with modern CI/CD pipelines and version control tools (Git).

Greet and assist patients, visitors, and staff.

- Manage incoming calls and route them appropriately.

- Schedule and confirm appointments.

- Maintain front desk area and ensure cleanliness.

- Handle patient inquiries and provide accurate information.

- Support administrative duties such as filing and documentation.

- Maintain visitor logs and security protocols.

Are you passionate about backend development and building scalable applications? Join our growing team!

Technical Skills:

• Extensive experience in programming/scripting languages and frameworks in at least two Node.js, Java Springboot, and Python.
• Understanding of architectural patterns like Flux and MVC is a desirable
• Work experience in REST API service, Socket connections, and mechanisms to handle real-time async data is important.
• Strong knowledge in OOPS, GIT, SQL/nonSQL DB (such as Elastic DB, Mongo DB, MySQL), Design Patterns
• Preferred to have experience with microservices, API gateway, AAA service
• Good knowledge of coding standards, design patterns, unit testing frameworks, TDD, CI/CD practices.

Must have previous experience in leading a team-

• Experience with RESTful web services, CSS, and HTML5 is desirable-
• Experience with designing and building APIs with REST/Microservices
• Good to know about AWS Lambda & supporting configuration knowledge. Knowledge of any of the serverless frameworks like Serverless, AWS SAM would be an advantage.-
• Good to know of API Gateway and CloudFront.-

👉 Required Skills:

• Strong experience with Node.js
• Hands-on expertise in Payment Gateway Integration
• Proficient in MySQL Database Management
• Knowledge of Socket Programming is a big plus!

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

Responsibilities and Duties:

1. Meet leads for assessment and solution offering. (Leads and appointments will be provided by company)

2. Prepare quotation as per client requirements

3. Handle and resolve feedback, complaints or conflicts

4.Team Handling, Highly self-motivated

5.Possess strong work ethics and keep information confidential.

6. Two wheeler compulsory

7. DL compulsory

8 . If from paint background than it will add bonus

Qualifications and Skills

Any Graduate ,have completed degree in civil B.E .

Ready to travel

Benefits

1. High growth environment

2. Travelling Allowance

3. Provident Fund

4. Health Insurance

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.

Good-to-Have Attributes: Start-up experience, Android experience would be a plus. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of building a robust, scalable tech platform adaptable to changing market conditions, willing to join a growing startup, a rational and no non-sense approach and practical thought process.

Responsibilities and Duties

Good-to-Have Attributes: Start-up experience, Android experience would be a plus. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of building a robust, scalable tech platform adaptable to changing market conditions, willing to join a growing startup, a rational and no non-sense approach and practical thought process.

Required Experience, Skills and Qualifications

Required Skills: Database - MySQL, NoSQL (MongoDB), Restful Architectures, AWS, SAAS, JavaScript, PHP, Cordova