11+ Email archiving Jobs in India

Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

• Hands-on experience in web development with PHP.
• Strong understanding of object-oriented programming.
• Proven ability to independently handle projects.
• Knowledge of jQuery and MVC frameworks.
• Familiarity with modern PHP frameworks like Symfony and Laravel is a plus.
• Creative problem solver with a strong desire to learn and grow.
• Ability to collaborate effectively within a team.
• Work experience in the Codeigniter framework is preferred.

Job Title: Lead Backend Engineer

Company: DoubleTick.io (Conversational CRM powered by Meta WhatsApp's API)

Location: Mumbai (on-site)

About the Role

We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.

Key Responsibilities

• Lead and mentor a team of 5-6 backend engineers, ensuring high-quality code delivery, adherence to best practices, and timely project completion.
• Hands-on development using TypeScript, Node.Js, and NestJs to build robust and scalable backend systems.
• Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
• Expertise in Elasticsearch
• Work with Neptune and Gremlin to handle complex data structures and relationships.
• Conduct code reviews, enforce coding standards, and maintain high-quality software.
• Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
• Plan, track, and report on project progress. Manage resources effectively to meet deadlines.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science or related field.
• Minimum 5 years of experience in backend development.
• Strong proficiency in Node.Js, PostgreSQL and JavaScript
• Strong experience in architecture and database design.
• Proven experience leading a team of engineers.
• Excellent problem-solving skills and attention to detail.
• Proven experience in scaling backend.
• Strong communication and collaboration skills.
• Experience in a fast-paced, agile environment.
• Prior experience in a similar lead role.

Good to have

• Experience with Gremlin, Neptune, MongoDB, Elasticsearch, TypeScript, and BigQuery
• Familiarity with AWS and its cloud-based services

What We Offer

• Competitive salary and benefits package.
• A dynamic and inclusive work environment.
• Opportunities for professional growth and development.
• A chance to work on cutting-edge technologies.

About Us:

DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.

Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations. 

Role: Teamcenter Lead Developer

Experience: 6+yrs

Location: Bangalore/Hyderabad/Pune/Chennai

Notice Period: Immediate and 15 days only or max Upto 30 days

Key Responsibilities

• Core PLM Support & Expertise
• Manage and support key Teamcenter functionalities including:
• Parts & Components Management
• CAD Data Management & Integration
• BOM Management
• Change Management
• Supplier Collaboration
• Enterprise Data Integration
• Configuration & Customization
• Configure and customize Teamcenter modules to meet evolving business requirements
• Ensure alignment with PLM industry best practices and internal process standards
• Troubleshooting & End-User Support
• Investigate, diagnose, and resolve Teamcenter-related issues
• Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
• Maintain system uptime and performance, ensuring minimal business disruption
• Code Implementation
• Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
• Java, C++, ITK (Integration Toolkit), SOA frameworks
• Support enhancements and new functionality development
• System Integration
• Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
• Enable seamless data flow and automation across interconnected systems
• Solution Development
• Design and deliver custom solutions within the Teamcenter platform, including:
• Workflows, UI modifications, reports, and extension modules
• Support ongoing innovation and platform optimization

Qualifications

• Bachelor’s degree in computer science, Engineering, or related technical field preferred
• 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
• Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
• Solid understanding of PLM best practices and enterprise system integration
• Proven problem-solving skills and the ability to manage technical escalations

Nice to Have

• Experience working in a global engineering or manufacturing environment
• Familiarity with Agile methodologies and DevOps principles
• Knowledge of enterprise systems like SAP, Oracle, or other major ERP platforms

Job Description:

As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales. 

You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.

Key Responsibilities:

- Prospect and qualify new sales leads.

- Contact potential customers through phone calls, emails, and meetings.

- Present and promote products/services to prospective customers.

- Understand customer needs and recommend suitable solutions.

- Close sales and achieve quarterly and annual sales targets.

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with the marketing team to develop sales strategies.

- Keep abreast of industry trends, competition, and market conditions.

Requirements:

- Proven experience as a Sales Executive 

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail.

- Fluency in English and proficiency in regional languages as applicable.

Benefits:

- Competitive salary and performance-based incentives.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

CTO / Head of Engineering

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.

Key Responsibilities

•  CTO will be leading, building, and operating exciting products with a passionate team.
•  We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
•  The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
•  Experience with massively scalable distributed compute product architectures.
•  Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
•  Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
•  Experience successfully scaling technology infrastructure to support rapid customer /data growth.
•  Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
•  "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees

Candidate Experience: Desired skills

•  He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
•  Have inclination to learn and build new age products with blockchain and web3 tech
•  Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
•  Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
•  Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
•  Experience managing Small teams and remote teams is a strong plus
•  Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.

Why is this a great opportunity for the right candidate :

•  Experienced founding team
•  Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
•  Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
•  Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
•  Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
•  Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
•  All of the above perks of joining a high potential company very early, along with a competitive market salary.

Job description

We are looking for a highly motivated Node.js developer to optimize our application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

Responsibilities

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills

• Excellent interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• At least 5 years’ experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• BitRise, BitBucket, GitHub
• Fluent in AWS environment and MicroServices
• Knowledge of front-end technologies such as HTML5 and CSS3.

• Dusting & Cleaning duties
• Handling Printing & Stationery department
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Banking deposits
• Coordinating events as necessary.

• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Manage house keeping department
• Hospitality ( Serving refreshments )
• pick up & drop of Courier
• Stocking & inventory management