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CAW We are looking for a Application Support Engineer to lead customer onboarding, deployments, and production support on the platform. This role sits at the intersection of engineering, customer success, and product and requires strong technical depth combined with excellent skills. You will work directly with enterprise customers to ensure fast, reliable deployments and long-term technical success. This is not a traditional support role; it's a high-ownership, hands-on techno-support and deployment engineering role.

The candidate will have responsibilities across the following functions:

Customer Deployment and Onboarding:

● Own end-to-end deployment of our platform for enterprise customers. ● Configure integrations, workflows, and environment-specific setups.

● Drive fast go-live and post-deployment stabilization.

Customer Interaction and Requirement Gathering:

● Act as the primary technical point of contact for customers.

● Understand customer business flows, data needs, and system constraints.

● Translate requirements into clear technical inputs for Product and Engineering teams.

Production Support (L1 and L2):

● Handle L1/L2 production support for customer-reported issues.

● Debug data, integration, performance, and infrastructure issues.

● Act as a technical escalation point during critical incidents.

Data and ETL Support:

● Understand and troubleshoot ETL pipelines and data workflows.

● Support ingestion, transformation, validation, and reconciliation of data.

● Work with APIs, databases, and file-based integrations.

Product Feedback and Documentation:

● Share real-world customer feedback, gaps, and edge cases with Product teams.

● Create deployment guides, runbooks, and internal documentation.

Requirements:

● 4-8 years of experience in customer-facing technical roles.

● Strong understanding of ETL pipelines and data workflows.

● Experience working with AWS, GCP, or Azure cloud environments.

● Knowledge of cloud networking fundamentals.

● Knowledge of Java, Spring Boot, Python, and Postgres is a must.

● Familiarity with SQL, APIs, monitoring, and logging tools.

● Strong troubleshooting and problem-solving skills.

● Excellent written and verbal communication skills.

● Experience with SaaS, FinTech, or enterprise platforms.

● Prior roles in Solutions Engineering, Deployment Engineering, or Technical Support (L2/L3).

● Startup or high-growth environment experience.

● Effective Communication: Clear and precise communication to collaborate effectively across teams.

● Curiosity and Growth: A proactive learner with a passion for continuous improvement and innovation.

About CAW Studios

CAW Studios is a Product Engineering Company of 150+ geeks.

We have built these products - Interakt, CashFlo, KaiPulse, and FastBar. And we still run their complete engineering.

We are part of the engineering teams for Haptik, EmailAnalytics, GrowthZone, Reliance General Insurance, and KWE Logistics.

We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech-stack - we are into solving problems.

Find us: https://goo.gl/maps/dvR6L26JUa42

Website: https://www.caw.tech/

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture. 

• To determine the scope of software development projects.
• Collaborating with the software development team on application design and development.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Creating end-user application feedback channels.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

• Bachelor's degree in computer science, information systems, or similar.
• Strong understanding of OOPs, SDL.

• Problem solving with data structure and algorithms.
• Build tools(make/Cmake/Ninja/Bazel)
• Experience with OS & hardware specific development (SIMD, AVX, AVX2)
• Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
• Worked with Modern C++ 
• Worked with Linux & Windows
• Experience with multi threading and multi processing 
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Great organizational and time management skills.

• The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.