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Job Title: Head of Marketing
Location: Bengaluru
Experience: 8–12 Years
Industry: Food Delivery / Quick Commerce / Consumer Internet / D2C
Employment Type: Full-Time
About the Role
We are looking for an experienced and entrepreneurial Head of Marketing to build and scale a consumer-facing brand from the ground up. The ideal candidate will have a strong background in brand marketing, consumer psychology, storytelling, and growth marketing, with experience in high-growth startups or consumer-tech companies.
This role offers the opportunity to define the brand strategy, drive customer acquisition, and build a high-impact marketing function from scratch.
Key Responsibilities
- Develop and execute the overall marketing and brand strategy.
- Define brand positioning, messaging, tone of voice, and customer value proposition.
- Lead brand-building initiatives across digital, social media, PR, partnerships, and content channels.
- Design and execute integrated marketing campaigns to drive awareness, engagement, and customer acquisition.
- Build and scale performance marketing channels including Meta, Google, and other digital platforms.
- Analyze campaign performance and customer insights to optimize marketing effectiveness.
- Collaborate with Product, Design, and Leadership teams to drive GTM initiatives.
- Build and manage marketing budgets, KPIs, and reporting frameworks.
- Hire, mentor, and lead a high-performing marketing team.
- Drive community-building and customer engagement initiatives.
Required Skills
- Brand Strategy
- Brand Management
- Brand Building
- Consumer Marketing
- Marketing Strategy
- Product Marketing
- Growth Marketing
- Performance Marketing
- Go-To-Market (GTM) Strategy
- Customer Acquisition
- Digital Marketing
- Content Marketing
- Community Building
- Marketing Analytics
- Campaign Management
Preferred Background
- Experience in Food Delivery, Quick Commerce, Consumer Internet, E-commerce, D2C, or FMCG sectors.
- Proven experience launching or scaling consumer brands.
- Strong understanding of consumer behavior and customer lifecycle management.
- Hands-on experience with digital marketing platforms and analytics tools.
- Experience working in startup or high-growth environments.
Key Responsibilities
- There are two main responsibilities of the role:
- to increase the overall top line by increasing the application rate(optimizing the funnel)
- ensuring more users are retained post the first consumption cycle.
- Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
- Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
- Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
- Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers.
- Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
- Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes


