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Job Title: Senior HR Operations Manager
Location: Bengaluru, India
Experience: 11–14 Years
Notice Period: 15 Days
Interview Rounds: 2 Direct Face-to-Face Discussions
Offer Turnaround: Fast decision-making for suitable candidates
About the Role
We are looking for a Senior HR Operations Manager to lead and scale HR operations in a growing IT services environment. This role requires a strong balance of strategic thinking and hands-on execution, with the ability to bring structure, efficiency, and clarity to people processes while building high-performing HR teams.
Key Responsibilities
- Oversee and enhance end-to-end HR operations, including payroll, benefits, statutory compliance, onboarding, and employee engagement
- Lead, mentor, and develop the HR Operations team in alignment with business priorities
- Design, implement, and continuously improve HR policies, processes, frameworks, and HR technology systems
- Manage end-to-end talent acquisition and retention strategies for large teams
- Drive succession planning, performance management, and structured career growth programs
- Partner with managers and senior leadership to address people-related challenges and improve organizational effectiveness
- Foster a positive, inclusive, and high-trust workplace culture
Desired Profile
- Full-time MBA or PGDM
- 11–14 years of experience in HR Operations
- Experience in an IT services organization with 500+ employees
- Strong communication, leadership, and problem-solving skills
- Hands-on experience with HRMS tools and data-driven decision-making
- Ability to manage change, build scalable processes, and work effectively in a high-growth environment
Selection Process
- Two direct face-to-face discussions
- Evaluation based on competency, leadership capability, clarity of thought, and culture fit
- Fast closure for strong-fit candidates
- Develop and maintain server-side logic and APIs using Node.js.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Design and implement scalable, secure, and maintainable backend solutions.
- Work with databases such as MongoDB, PostgreSQL, or MySQL.
- Optimize application performance and troubleshoot production issues.
- Follow best practices for testing, deployment, and code quality.
- Stay updated with the latest trends and technologies in backend
A Customer Care Executive is responsible for handling customer interactions through calls, emails, or chats, resolving queries, and ensuring customer satisfaction. The role requires good communication skills, problem-solving ability, and patience, as executives act as the direct link between the company and its customers.
We are looking for someone with deep analytical and product marketing skills to join our Product & Technology Team! As a Product Head, your primary responsibilities will include working with the team to identify opportunities to improve the product and build entirely new experiences that our community will love. You will conceptualize, design, and build applications to enable millions of businesses to move online with superior visual content. You will directly work with the technology team, you'll support the marketing, sales, and operations team with smart automated solutions to their most pressing problems.
Job Responsibilities
● Lead a team of 6-8 Product Managers and Design team members to build cutting-edge Vision products for the AI Cataloging space.
● Create a world-class Self Serve SaaS Product experience with data analysis at its center.
● Lead the Web, Mobile and API experience of the AI product stack.
● Talk to users - Large and Small to better understand their needs and motivations.
● Project management to align the technology team and ship products.
● Stay up to date with the latest research in Computer vision and best product practices and bring the most important features back to the company's products.
● Prioritization and Roadmap Management, Work alongside all stakeholders to represent a true picture of priorities and future initiatives.
● Diving deeper into the data to identify opportunities and learnings.
Job Requirements
● BTech/MBA degree in Computer Science, Engineering, or a related subject from a Tier-1 institute
● 3+ years of experience leading Product team in high growth Product companies
● 6+ years of Product Management experience in growth startups or Product companies
● Extremely self-motivated and autonomous. You'll be given direction but it's on you to figure out how to proceed.
● Analytical. You should have plenty of experience looking at the data to inform your decisions.
● Strong product intuition. You need to have an informed opinion to build a product from scratch.
● Systems thinker. You should understand how even the smallest change affects the entire system.
● Super detail-oriented. Small errors or oversights should jump off the screen for you.
● Team champion. We're serious about our work, but that doesn't mean we can't have fun together. :)
2. Kubernetes Engineer
DevOps Systems Engineer with experience in Docker Containers, Docker Swarm, Docker Compose, Ansible, Jenkins and other tools. As part of this role she/he must work with the container best practices in design, development and implementation.
At Least 4 Years of experience in DevOps with knowledge of:
- Docker
- Docker Cloud / Containerization
- DevOps Best Practices
- Distributed Applications
- Deployment Architecture
- Atleast AWS Experience
- Exposure to Kubernetes / Serverless Architecture
Skills:
- 3-7+ years of experience in DevOps Engineering
- Strong experience with Docker Containers, Implementing Docker Containers, Container Clustering
- Experience with Docker Swarm, Docker Compose, Docker Engine
- Experience with Provisioning and managing VM's - Virtual Machines
- Experience / strong knowledge with Network Topologies, Network Research,
- Jenkins, BitBucket, Jira
- Ansible or other Automation Configuration Management System tools
- Scripting & Programming using languages such as BASH, Perl, Python, AWK, SED, PHP, Shell
- Linux Systems Administration -: Redhat
Additional Preference:
Security, SSL configuration, Best Practices
• Exposure to latest Technology
• Opportunity working in different platforms
• Rapid Career Growth
• Friendly Knowledge sharing Environment
Criteria:
• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred/ Maximum notice period between 15 to 30days
• Candidates will be selected based on logical / technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be
eligible.
Job Description:
Technical Skills Desired:
- Experience in either of these Relational DB’s MS SQL Server / PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch DB.
- Design database tables, views, indexes
- Write functions and procedures for Middle Tier Development Team
- Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
- Query Optimization for performance improvement
- Design & develop SSIS Packages or any other Transformation tools for ETL
Functional Skills Desired:
- Banking / Insurance / Retail domain would be a plus.
- Interaction with a client a plus
Good to Have Skills:
- Knowledge in a Cloud Platform (AWS / Azure)
- Knowledge on version control system (SVN / Git)
- Exposure to Quality and Process Management
- Knowledge in Agile Methodology
Soft skills: (additional)
- Team building (attitude to train, work along, mentor juniors)
- Communication skills (all kinds)
- Quality consciousness
- Analytical acumen to all business requirement
- Think out-of-box for business solution
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems.
You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world.
You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.
Your Part:
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.
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Design for Docon user base across new initiatives.
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Empathise with users and brings users' perspective to the discussion.
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Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data.
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Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality.
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Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.
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Improve the user experience of the product based on customer feedback or analytics findings.
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Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.
We Look For:
- More than 2+ years of relevant experience designing for customers in B2B or B2C products.
- Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
- Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively.
- Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
- Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
- Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
- Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
- Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
- Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
- Growth mindset and willingness to listen, learn and continuously improve.
Education Qualification:
Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred
Our Purpose:
DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.
Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.
2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients
From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.
We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.
Our users say that we have achieved this and much more.
18 Million E-Prescriptions and Counting
4000 + Doctors PAN INDIA so far
6 Million Patients and growing
We are growing strong, currently a team of ~150 DocOners
Perks & Benefits:
- Flexible Working Hours
- Flexi Leave Policy
- Relaxed Dress Code
- Health Insurance
- Team Parties
- Working with smart, young, mission-driven people
- Approachable Leadership
- Friendly office environment
Required Skills :
- Strong foundation in programming principles.
- Good knowledge of object-oriented designs, design patterns and data structures. - Strong hold in C#.
- Experience in Unity 3d development.
- Experience with Photon (Multiplayer) and Playfab.
- Exposure to Android and iOS platforms.
- Good communication skills.
- Must have passion for game programming.
Experience 0-3 years.









