SFCC Admin

As a business development manager, you'll need to: • research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets • seek out the appropriate contact in an organisation • generate leads and cold call prospective customers • meet with customers/clients face to face or over the phone • foster and develop relationships with clients • understand the needs of your customers and be able to respond effectively with a plan of how to meet these • think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business • work strategically - carrying out necessary planning in order to implement operational changes • draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal • have a good understanding of the businesses' products or services and be able to advise others about them • ensure staff are on board throughout the organisation, and understand the need for change and what is required of them • train members of your team, arranging external training where appropriate • discuss promotional strategy and activities with the marketing department • seek ways of improving the way the business operates • attend seminars, conferences and events where appropriate • keep abreast of trends and changes in the business world. If your business development role is more sales orientated, you may also: • help to plan sales campaigns • create a sales pipeline • increase sales of the business • carry out sales forecasts and analysis and present your findings to senior management. • develop the business sales and marketing strategy. Skills You'll need to have: • an excellent telephone manner for making initial contact and for ongoing communication with customers and business associates • interpersonal skills for building and developing relationships with clients • written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills • IT skills, including the use of spreadsheets • teamworking skills and a collaborative approach to work • decision-making skills • the ability to multitask and prioritise your workload • project management and organisational skills • the ability to motivate yourself and set your own goals • negotiating skills • the ability to think strategically • the ability to analyse sales figures and write reports • a flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment • initiative and the confidence to start things from scratch

Job Summary:

We are hiring a Hotel Operations Executive to manage post-booking activities including modifications, cancellations, and customer support. The role involves active coordination with hotels, resolving customer issues, and ensuring a smooth and hassle-free guest experience.

🔴 Requirements:

▪️ Proven experience in chat support, email support, and call support is mandatory.

▪️ Strong communication, coordination, and problem-solving skills.

▪️ Familiarity with OTA systems (Online Travel Agencies) is a plus.

🔴 Key Responsibilities:

▪️ Handle post-booking queries, changes, and cancellations efficiently.

▪️ Coordinate with hotels for booking confirmations and issue resolution.

▪️ Provide support to customers through calls, emails, and chats.

▪️ Manage escalations, refunds, and resolve payment discrepancies.

▪️ Maintain accurate booking records and contribute to process improvements.

Instructional Designer – eLearning Development

📍 Location: Chennai / Hyderabad (Hybrid)

🕐 Shift: 11 AM – 7 PM / 3 PM – 12 AM

🗣️ Communication: Excellent (Mandatory)

📅 Experience: 8–12 years in Instructional Design

About the Role:

We’re hiring an experienced Instructional Designer to craft impactful and interactive corporate learning experiences. If you're hands-on with tools like Storyline, Vyond, Adobe XD, and have a passion for innovation in learning, we want to hear from you.

Key Responsibilities:

• Design and develop eLearning content using Storyline, Rise, Camtasia, Captivate, and Lectora
• Provide clear development instructions to course developers
• Create custom interactives, interactive videos, and conceptual maps
• Hands-on video creation using Vyond, Powtoon, Synthesia
• Develop 2D/3D digital character illustrations
• Apply design thinking, UI/UX principles, and interaction design
• Collaborate with global stakeholders, especially US-based teams

Must-Have Skills:

• Authoring Tools: Storyline, Rise, Captivate, Camtasia, Lectora
• Video Tools: Vyond, Powtoon, Adobe Creative Suite, Synthesia
• Design Skills: Adobe XD, Custom Interactives, Concept Mapping
• Illustration: 2D/3D Digital Characters
• Corporate Content Experience (Healthcare is a plus)

Responsibilities

• Our Site reliability engineers work on improving the availability, scalability, performance, and reliability of enterprise production services for our products as well as our customer’s data lake environments.
• You will use your expertise to improve the reliability and performance of Hadoop Data lake clusters and data management services. Just as our products, our SRE are expected to be platform and vendor-agnostic when it comes to implementing, stabilizing, and tuning Hadoop ecosystems.
• You’d be required to provide implementation guidance, best practices framework, and technical thought leadership to our customers for their Hadoop Data lake implementation and migration initiatives.
• You need to be 100% hand-on and as a required test, monitor, administer, and operate multiple Data lake clusters across data centers.
• Troubleshoot issues across the entire stack - hardware, software, application, and network.
• Dive into problems with an eye to both immediate remediations as well as the follow-through changes and automation that will prevent future occurrences.
• Must demonstrate exceptional troubleshooting and strong architectural skills and clearly and effectively describe this in both a verbal and written format.

Requirements

• Customer-focused, Self-driven, and Motivated with a strong work ethic and a passion for problem-solving.
• 4+ years of designing, implementing, tuning, and managing services in a distributed, enterprise-scale on-premise and public/private cloud environment.
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem.
• Hadoop cluster design, Implementation, management and performance tuning experience with HDFS, YARN,
• HIVE/IMPALA, SPARK, Kerberos and related Hadoop technologies are a must.
• Must have strong SQL/HQL query troubleshooting and tuning skills on Hive/HBase.
• Must have a strong capacity planning experience for Hadoop ecosystems/data lakes.
• Good to have hands-on experience with – KAFKA, RANGER/SENTRY, NiFi, Ambari, Cloudera Manager, and HBASE.
• Good to have data modeling, data engineering, and data security experience within the Hadoop ecosystem.Good to have deep JVM/Java debugging and tuning skills.

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web applications for the company. Using Angular / React / JavaScript this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

• We use React for web application.
• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• 3+ years' experience in frontend development
• Experience building mobile/web applications using Angular or React or JavaScript.

Senior PHP Developer

Experience: 1 year to 5 years

Although salary is not a constraint for a deserving candidate

We are looking for 1.5 yrs+ experienced candidates proficient in PHP/ MySQL to develop Websites and web applications. The desired candidate would be involved in the full software/ website development life cycle starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently.

Job Responsibilities: -

• Hands-on experience in Core PHP along with working exposure in XHTML, HTML 5, JavaScript, CSS, Ajax, jQuery, bootstrap, APIs.
• PHP Scripting with MVC architecture Frameworks like Codeingnator and Laravel.
• Should take responsibility to develop a website and Web-Based Application using Open Source systems.
• Knowledge of Linux, Web application development, Quality software development.
• Optimizing MySQL Queries and databases to improve the performance.
• Excellent conceptual, analytical, and programming skills.
• Knowledge of Object-Oriented Programming (OOPS) concepts with Smarty and AJAX.
• Should be well versed with OS: Linux/ UNIX, Windows (LAMP and WAMP)
  Good experience in Relational Database Management Systems, Database design, Normalization.
• Preference will be given if you hold working knowledge with Open Source like WordPress, Shopify, and other open-source eCommerce systems.
• Good communication skills (spoken/written) will be a plus.
• Must be technically and logically strong.

Job Type: Full -Time

Education:

 BE/ B. Tech/ BCS/BCA/ M. Tech/ MCA/ MCS/ MCM

Working Hours: 9:00 AM to 6:00 PM

• Product Analytics: This is the first and most obvious role of the Product Analyst. At this capacity, the Product Analyst is responsible for the development and delivery of tangible consumer benefits through the product or service of the business.
• In addition, in this capacity, the Product Analyst is also responsible for measuring and monitoring the product or service’s performance as well as presenting product-related consumer, market, and competitive intelligence.
• Product Strategy: As a member of the Product team, the Product Analyst is responsible for the development and proposal of product strategies.
• Product Management Operations: The Product Analyst also has the obligation to respond in a timely manner to all requests and inquiries for product information or changes. He also performs the initial product analysis in order to assess the need for any requested changes as well as their potential impact.
• At this capacity, the Product Analyst also undertakes financial modeling on the products or services of the business as well as of the target markets in order to bring about an understanding of the relations between the product and the target market. This information is presented to the Marketing Manager and other stakeholders, when necessary.
• Additionally, the Product Analyst produces reports and makes recommendations to the Product Manager and Product Marketing Manager to be used as guidance in decision-making pertaining to the business’s new as well as existent products.
• Initiative: In this capacity, the Product Analyst ensures that there is a good flow of communication between the Product team and other teams. The Product Analyst ensures this by actively participating in team meetings and keeping everyone up to date.
• Pricing and Development: The Product Analyst has the responsibility to monitor the market, competitor activities, as well as any price movements and make recommendations that will be used in key decision making. In this function, the Product Analyst will normally liaise with other departments such as the credit/risk in the business in order to enhance and increase the efficiency of effecting price changes in accordance with market shifts.
• Customer/Market Intelligence: The Product Analyst has the obligation to drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities.
• In the performance of this role, the Product Analyst develops or adopts research tools, sources, and methods that further support and contribute to the business’s product.