Test Engineer

Role:

• You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
• You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
• You will analyze business, technology challenges and suggest solutions

This opportunity is for you if,

• 4 to 6 years overall experience, 2 to 3 years experience in React Native
• You have experience with building and shipping React Native powered products at scale using Redux/MobX frameworks Android (Java) and iOS (Swift) background
• You have experience in building, deploying, and monitoring changes to critical user flows without disrupting the customer experience and business
• You have the capability to execute rapidly and efficiently in an unstructured entrepreneurial environment
• You have experience with architecture and implementing component-based UI frameworks and design systems
• You have experience working on small, fast-moving teams Understanding of CS fundamentals and how they apply in a front-end engineering scope
• You have knack for writing clean, readable, re-usable code
• You are a great analytical & logical thinker and someone who loves solving problems

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Quro Labs is a research driven electronic product design and manufacturing company, based in Pune. We are a startup incubated under TexMin at IIT (ISM) Dhanbad, an initiative by Department of Science & Technology (DST), Govt. of India. We are a part of the Beauto group of companies.

We develop innovative technologies and products. Our core areas are in Embedded systems design and manufacturing, IoT and IIoT, mechatronics system design and integration, industrial automation, and power electronics solutions. We serve industries like automotive, smart city, mining, minerals, and material handling.

openings We have openings for Embedded Software Developer                                                                                                    

As discussed PFB the JD for Embedded Software Developer  Quro Labs

Our website link is  http://www.qurolabs.com">www.qurolabs.com

Job Desription

• . Design, Develop and Deploy firmware code, test and debug system firmware/software.
• Review coding and design criteria and optimizes performance.
• Analyze and enhance efficiency, stability and scalability of system resources.
• Integrate and validate new product designs.
• Support firmware/software Quality assurance.
• Interface with hardware design and development.
• Contribute new and innovate ideas to rapidly evolving business development activities.
• Assess third party and open-source software.
• Provide post-production support by identifying complex technical issues, evaluating options and implementing solutions.

Create technical manuscripts of firmware operation.

Required Skills:

• Familiarity with software configuration management tools, defect tracking tools, source code control tools, peer review.
• Hands-on experience in embedded systems design with pre-emptive, multitasking real-time operating systems (RTOS), Robot Operating Systems (ROS), including OS coding techniques, Interfaces and hardware subsystems.
• Functional knowledge with TCP/IP protocols.
• Exposure to Digital Signal Processing tools and techniques is a plus.
• Knowledge of Python and Linux and JavaScript is a plus.
• Familiarity with common communication protocols: I2C, SPI, UART, BLE, Wi-Fi, CAN, etc.
• Prior background in ST Microelectronics STM family of MCUs, PIC, ARM, Freescale based platforms.
• Experience with schematics, components data sheets and electronic test equipment.
• Ability to manage multiple tasks effectively and efficiently.
• Ability to respond and adapt to changing priorities.
• Excellent organizational and time management skills are a must.
• Strong verbal and written communication skills.

Self-motivated and solid prioritization skills.

Task:

• Need to run our software products in different international environments (on premise and cloud providers)
• Support the developers while debugging issues
• Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
• Integrate new technologies to support our products while growing in the market
• Develop Continuous Integration and Continuous Deployment Pipelines
• Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
• Automation of task to reduce amount of human errors and parallelize work

We wish:

• Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
• Webserver administration and optimization (Apache, Traefik)
• Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
• jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
• Scripting experience (Perl, Python, PHP, Java)
• Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
• Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
• Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
• Define and optimize processes for system maintenance, continuous integration, and continuous delivery
• Excellent communication skill & proficiency in English is necessary
• Leadership skill with team motivational approach
• Good Team player

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

Your Contact for this position is Janki Raval .

Would you like to become part of this highly innovative, dynamic, and exciting world?

We look forward to your expressive Resume.

• You have prior experience in Java
• You have a deep understanding of Android SDK, app fundamentals & different development frameworks, integration with backend / API
• Excellent attention to detail and an eye for visuals. Design skills are not required but you should be able to critique and modify existing designs
• You have a deep interest in technology
• You're ready to learn and use new technology

• Programming experience : 5 to 8 years of programming experience
• Strong technical knowledge in any of the following programming languages : Ruby on Rails /Python/Java and willing to learn and work in Node.js.
• Good Programming aptitude
• Have experience designing and building large scalable web services.
• Have an in-depth understanding of database technologies (SQL and NoSQL) 
• Have experience building RESTful APIs and have good knowledge of RESTful design patterns.
• Be able to communicate and work well within a team
• Brownie points if you have worked on Typescript & Nest.js

Postgress developer cum database architect

5-7 years experience

Knowledge and experience, specifically PostGre

-           SQL

-           Query Optimization / Optimization strategies (in PostGre)

-           AWS - RDS Relational Databse Service

-           Optional: AWS – RDS API / PostGre API