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Roles and Responsibilities:
- AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
- Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
- Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
- Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
- Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements.
Mandatory Skills:
- Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
- Strong proficiency in automated provisioning and cloud management.
- Experience with Infrastructure as Code tools, particularly Terraform and Packer.
- Solid understanding of CI/CD pipelines and version control systems.
- Strong scripting skills (e.g., Python, Bash) for automation tasks.
- Excellent problem-solving and troubleshooting skills.
- Good interpersonal and communication skills for effective collaboration.
Secondary Skills:
- AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of microservices architecture and serverless computing.
- Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Ensuring reliable operation of CI/ CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creating Docker files
- Creating Bash/ Python scripts for automation.
- Performing root cause analysis for production errors.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Responsibilities
- Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
- Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
- Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
- Participating in on-call escalation to troubleshoot customer-facing issues
- Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
- Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.
Skills
- Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team
- Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
- Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
- Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
- Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
- CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution
- Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
- Should have strong skills in using JIRA build tool
- Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
- Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
- Experience in monitoring tools like Pingdom, Nagios, etc.
- Experience in reverse proxy services like Nginx and Apache
- Desirable experience in Bitbucket with version control tools like GIT/SVN
- Experience of manual/automated testing desired application deployments
- Experience in database technologies such as PostgreSQL, MySQL
- Knowledge of helm and terraform
- Proficient in Java, Node or Python
- Experience with NewRelic, Splunk, SignalFx, DataDog etc.
- Monitoring and alerting experience
- Full stack development experience
- Hands-on with building and deploying micro services in Cloud (AWS/Azure)
- Experience with terraform w.r.t Infrastructure As Code
- Should have experience troubleshooting live production systems using monitoring/log analytics tools
- Should have experience leading a team (2 or more engineers)
- Experienced using Jenkins or similar deployment pipeline tools
- Understanding of distributed architectures
We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.
Job Requirements
- Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
- Experience with AWS Cloud Formation and AWS CLI is essential
- The ability to work to project deadlines efficiently and with minimum guidance
- A positive attitude and enjoys working within a global distributed team
Skills
- Highly proficient working with CI/CD and automating infrastructure provisioning
- Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
- Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
- Hands on experience with Docker and container orchestration
- Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
- An interest in healthcare and medical sectors
- Technical degree with 4 plus years’ infrastructure and automation experience

Your skills and experience should cover:
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5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).
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Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.
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5+ years of experience using one or more modern programming languages (Python, Node.js).
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Hands-on experience migrating data to the AWS cloud platform
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Experience with Scrum/Agile methodology.
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Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)
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Experience with AWS Data Storage Tools.
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Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
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Experience working with GIT, or similar tools.
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Ability to communicate and represent AWS Recommendations and Standards.
The following areas are highly advantageous:
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Experience with Docker
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Experience with PostgreSQL database

