
We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members

About Thence
About
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at https://www.thence.co/about-us/">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Connect with the team
Similar jobs
- Strong B2B Product Manager Profiles
- Mandatory (Experience 1) - Must have Total 5+ YOE with recent 2+ years as a Product Manager
- Mandatory (Experience 2) - Must have experience working in early-stage products (with early stage startups or in big startups/companies driving 0-to-1 product development and building MVPs)
- Mandatory (Experience 3) - Must have hands-on experience in writing PRDs, BRDs, user stories, and maintaining product documentation for cross-functional teams.
- Mandatory (Company) - Product companies only (B2B preferred)
Preferred
- Preferred (Experience) – Prior experience as a developer or tech role is a plus
About the role
We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.
This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.
If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.
Key responsibilities (Primary: IT Admin + Security)
- Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
- Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
- Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
- Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
- Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
- Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
- Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
- Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
- Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
- Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.
Secondary responsibilities (AWS + DevOps + DB ops support)
- Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
- Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
- Assist engineering with DevOps operations:
- CI/CD support (deployment coordination, rollbacks, environment configuration)
- Secrets/credentials management and rotation (no shared creds)
- DNS + SSL/TLS certificates, basic monitoring/alerting coordination
- Bonus: Docker/Kubernetes and Terraform exposure
- Basic database operations (admin-lite):
- DB user creation, roles/permissions, least-privilege access
- IP allowlisting/whitelisting for DB access via VPN/approved sources
- Backup/restore verification coordination and basic monitoring signals (connections/storage)
Requirements
- 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
- Hands-on with Google Workspace administration.
- Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
- Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
- Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
- Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.
Nice to have
- Experience implementing MDM at scale (Intune/Jamf/SureMDM).
- Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
- Scripting for automation (PowerShell/Bash/Python).
- Familiarity with managed databases and secure access patterns.
Job Title: Purchase Manager
Location: Navi Mumbai
Experience Required: 4–7 Years
Responsibilities
Identify, evaluate, and onboard reliable vendors and suppliers for laminates,
veneers, raw materials and hardware.
Oversee end-to-end purchase operations, from sourcing to delivery and documentation.
Negotiate pricing, terms, and contracts to ensure cost efficiency and quality standards.
Coordinate sampling, approvals, and testing of laminate sheets before bulk procurement.
Ensure timely delivery of materials as per production schedules and project timelines.
Maintain updated records of purchases, pricing, vendor performance, and inventory levels.
Collaborate with production and design teams to forecast material requirements.
Track and monitor market trends, new materials, and innovative suppliers.
Develop and maintain strong relationships with suppliers to ensure reliability and long-term partnerships.
Implement cost control measures and evaluate alternate sourcing options.
Key Skills & Requirements
Bachelor’s degree or diploma in Supply Chain, Procurement, Business
Administration, or related field.
4–7 years of experience in purchasing or procurement, preferably in laminate, wood, or manufacturing industries.
Strong knowledge of lamination sheets, veneers, and hardware procurement.
Excellent negotiation and vendor management skills.
Strong time management and ability to work under tight production deadlines.
Proficiency in MS Excel, ERP systems, and documentation processes. Good communication, analytical, and problem-solving abilities.
Ability to coordinate effectively across departments and ensure procurement
efficiency.
Candidate Skills:
- Excellent interpersonal and communication skills.
- Good hands on experience in React JS
- Strong JavaScript fundamentals
- Knowledge of HTML5/CSS3 is plus.
- Knowledge in Natural Language Processing is plus.
- Knowledge of database technologies like Hadoop / MySQL / SQL / No SQL is a plus.
- Experience consuming RESTful APIs
- Enthusiastic in problems solving and is proactive.
Qualifications:
- MCA/BE/B.Tech
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
• Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective
• Create standardized tooling and templates for development teams to create CI/CD pipelines
• Ensure infrastructure is created and maintained using terraform
• Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.
• Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation
• Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs
You should apply, if you
1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)
2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.
3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning
4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool
5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s
6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)
7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.
8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
- Knowledge of Selenium Test Environment (STE) and the ability to configure it
- Ability to customize Selenium in various integrations
- Automation of various projects, for example, a framework
- Communication and interaction with customers to solve their problems
- Development of equipment automation plans and their approval
- Create and lead innovative programs, software, and analytics that drive improvements to the availability, scalability, efficiency, and latency of the application
- Work with Directors to define and execute technical strategy and arbitrate technical processes and decisions.
- Work with development teams to guide future technology choices and foster cross-team collaboration
- Work across all teams to help define and clarify requirements, explore technical feasibility, and help define product directions and plans.
- Work closely with product & engineering leaders and tech leads to turn requirements into actionable plans that teams can understand.
- Define, Refine & Develop POCs in quick turnaround time and demonstrate the same to all stakeholders effortlessly
- Embed with teams from time to time to write code, provide technical guidance, etc.
- Very deep knowledge of the entire tech stack. Excellent understanding of the entire SDLC.
- Provides a multiplier effect in getting stuff done.
- Acts as SME for the team or product area within the Engineering organization and for cross-functional organizations as well.
- Teaches others why new features are important. Good understanding of customer use cases.
- A Bachelor's degree in any technical discipline
- Minimum 5 years of experience administering AEM applications
- Build management using Bamboo/Jenkins or relevant tech
- Configuration and Release management
- Design and build enablement
- Good communication skills
Location: Nashik/Pune/Bangalore
Responsibilities:
1) Implement product features that are secure, scalable, robust and easy to implement and maintain.
2) Work independently within self-organizing Agile teams.
3) Plan and identify solutions and risks in assigned work.
4) Be responsible for implementing features, provide bug fixes, reviewing code quality to ensure
they work well at cloud scale.
5) Take pride of ownership in code and product features delivered.
Skills:
1) Strong experience in developing enterprise web applications.
2) Expertise on the Microsoft technology stack (ASP.NET MVC 3.5 / 4.0 / 4.5 / .Net Core, Web API,
SQL Server).
3) Candidate needs to be a full stack developer
4) Experience developing applications using following technologies: Microsoft Visual Studio, .NET
Framework, .NET Core, Entity Framework, C#, Angular 6, ASP.NET and WCF Web Services,
ADO.NET, SQL, MVC, REST calls, creation of REST APIs
5) .Net Core is mandatory
6) Experience with GitHub
7) Experience with Cache server integration is a good to have skill (Ncache, Memcache, etc)
8) Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo
9) Knowledge of design patterns is required.
10) Ability to deliver software and artefacts independently.
11) Good understanding of project architecture and software development processes
- Brand Awareness- websites , LinkedIN and other Digital Platforms.
- generateleads :- Inbound.
- brandawareness :- freelancers, upwork.
- Identify best practices of other companies :- competitions study.
- Develop user-facing features, while building reusable code & libraries for future use
- Optimize application for maximum speed & scalability
- Ensure the technical feasibility of UI/UX designs
- Ensure that all user input is validated before submitting to the back-end
Experience
- 1-3 Years work experience in Frontend
- Experience working with libraries/frameworks like ReactJS, AngularJS, KnockoutJS, BackboneJS, DurandalJS, etc.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc
- Proficiency with HTML5, CSS3. Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient knowledge of cross-browser compatibility issues & ways to work around them.
- Proficient understanding of code versioning tool - GIT
- Good understanding of SEO principles and ensuring that application will adhere to them









