
We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members

About Thence
About
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at https://www.thence.co/about-us/">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Connect with the team
Similar jobs
Strong Technical Account Manager (Publisher Side) Profile
Mandatory (Experience 1) – Must have minimum 8+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media
Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling
Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
Python Django / React JS / React Native / Vue.js
Strong experience in backend engineering and at least one storage system (SQL, Cassandra, Graph
Databases, etc.,)
Patient debugging skills
Using state of the art developer toolkit
Curiosity to remain updated with the newest technologies and frameworks
Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration,
Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL
Routing Skills-OSPF, BGP, ISIS
Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)
- Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
- Strong knowledge on CAMPUS LAN Architecture and implementation
- Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
- Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
- Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
- Perform IOS upgrades on Switches and WLCs
- Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
- Troubleshooting skills on Cisco VSS, VSL and stacking technologies
- Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
- Perform root cause and troubleshoot network outages
- Should be proficient in Wireless technology, implementation, and troubleshooting
- Deliver reports on the actions performed.
- Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
- Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.
Secondary Skills –
- CCNP Certification
- Project Management: Managing individual network projects within the scope of the Network Team
- Excellent technical and business communication skills, both oral and written
Task:
- Design, implement and maintain Java application phases
- To take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations
- Develop, test, implement and maintain application software
- Recommend changes to improve established Java application processes
- Develop technical designs for application development
- Develop application code for Java programs
We wish:
- Minimum 3 years of experience with excellent Java development skills
- Demonstrable hands-on experience in delivering solutions in a JavaEE 6 environment
- Open-source frameworks and standards Hibernate, Spring JDBC
- Hands-on experience with tools such as Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
- WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
- Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache service mix) and/or message-oriented middleware and Active MQ, JMS
- Strong Java unit test skills
- Good experience in design patterns & design principles
- Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
- Experience in Oops development with Core Java
- Desirable: Experience with:
- Elastic Search, Smooks, Lucene, Jasper, Report
- Domain-driven design
- Experience with NoSQL technologies: Casandra, Mongo DB
- Experience with agile development practices (Eg Scrum) and continuous integration environment
- A J2EE application and web containers such as GlassFish, Jetty, Tomcat
- CMMi-5 level process experience advantage
We Offer:
- Freedom to realize your ideas & individual career & development opportunities.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at the workplace with flexibilities.
- Professional challenges and career development opportunities.
Be a part of IOT Product portfolio and execute towards Digital Transformational initiatives.
Prepare design documents in collaboration with product managers and engineering squads
in development of use cases for new features.
Hands on product lead developer expertise in designing solutions running on hybrid cloud
environments.
Work as a Software Lead in application development using Java, JavaScript, Python, SQL and
other latest technologies running on AWS environments.
Drive Engineering activities in Microservices and Cloud based Architecture by leveraging
DevOps efficiencies and adopting new technology stack in AWS.
Drive communication and consistently report accurate product status for stakeholders
Able to lead a team of engineers, help them with technical issues. (80% self-work and 20%
influencing scrum engineers).
Balance time on development projects including Technical Design, Code Reviews, Mentoring,
and training. Able to break down requirements and build traceability in design and
implementation details.
Work with developers to define unit & automated tests and closely monitor development
milestones. Collaborate with scrum team to identify functional, system and end to end
integration of products leading to deployment.
Understand end to end flow in product development and able to prepare design documents
and present to Engineering and Product Leadership team.
Full stack product development experience.
Skills Required :
Bachelor’s/Master’s degree equivalent with strong knowledge methodology and tools.
8+ years working Experience in designing data, keyword driven or hybrid strategies; Ability
to troubleshoot and think out of the box
Experience in CICD pipeline configuration, creation, and maintenance – from build to deploy
to integration.
Experience in writing clear, concise and comprehensive design documents covering
functional and non-functional requirements.
Hands-on experience in large enterprise development in a multi-cloud environment.
Strong expertise over Java, Python language, Databases, experience in web Frameworks like
Django required for backend development.
Experience of working in AWS (S3, Lambda, RDS, Security, ILM and AWS Services).
Experience with Docker and Kubernetes for Container Management and Orchestration by
setting CI/CD Pipelines using Jenkins / Ansible.
Experience with API (REST/SOAP). Experienced in PowerBI, RDBMS, DB Architecture design
and good control over SQL queries.
Experience with any NoSQL Database, Caching and Messaging is a plus. Experience with
Messaging Tool and Caching Frameworks
Strong Understanding of fundamental concepts: Data Structures, Algorithms, OOPs
concepts, Design patterns and Architectures. Experience with Agile programming techniques
such as test-driven development. Design applications to optimize for performance and
usability.
The role provides L2 and L3 support and IS services to F&PA community using the Cognos Controller Applications
- Problem determination / troubleshooting and root cause analysis skills for our IBM Cognos Controller Cloud and On-Premises offerings
- Create or enhance knowledge assets for our Knowledge Base (how-to guides, technical notes or similar).
- Contribute to key operational metrics: for example: NPS, initial response times, backlog management, Time to Resolution
Technical expertise:
- Previous experience with IBM Cognos Controller, Planning Analytics, or equivalent financial consolidation software (e.g. Anaplan, Tagetek, OneStream, Vena Financial Close Management, Oracle Financial Consolidation, )
- Web tier technologies
- Network administration
- Web applications
- Databases (SQL Server Oracle, DB2)
- Strong troubleshooting communication skills
- Demonstrated organization and time management skills
- Demonstrated verbal and written communication skills
- Must be self-motivated and disciplined
- Ability to recognize and prioritize critical tasks independently
1. Strong in IBM Cognos Controller 10x expertise 2. Strong SQL knowledge (Oracle, MS SQL Server) 3. Good in Data-warehousing concepts with cognos schema 4. Preferred Knowledge on Cognos finance products - Planning/TM1 5. Excellent communication skills
cognos Controller 10.4.2 -On premise experience - this is the keyword for the search for Cognos Controller.








