Business Development Executive

Roles and Responsibilities:

• Provide a full range of customer service and technical support for products in a prompt, efficient, and professional manner.

• Install software programs and troubleshoot operating systems, software, hardware, email, modem, and home networking issues.

• Understand customer needs and recommend appropriate, effective solutions.

• Diagnose PC hardware, software, OS, internet/IP, cable modem, and cabling issues across Windows and Macintosh platforms.

• Maintain accurate problem-call tracking using the helpdesk ticketing system.

• Troubleshoot and escalate advanced technical issues to higher-level support teams when necessary.

• Prepare and process work orders for maintenance requests, determine if field visits are required, and ensure appropriate follow-up procedures are completed.

• Follow up on all daily shipments to ensure on-time dispatch.

• Accept, verify, and process paperwork for incoming customer returns as per standard procedures.

• Receive incoming shipments and coordinate filing of receipts, freight bills, and invoices with the accounting department.

• Adhere to standard packaging procedures, including weight, dimensions, pallet requirements, and carrier regulations.

• Make recommendations for packaging improvements to meet carrier and compliance guidelines.

• Perform accurate data entry, maintain up-to-date system information, and ensure documentation integrity.

• Stay updated on new technologies, products, tools, and support methodologies.

• Review reasons for customer returns/complaints and implement corrective actions.

• Ensure regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as required.

• Consistently achieve or exceed defined performance expectations (KPI/MPS).

• Perform other duties and responsibilities as assigned. Qualifications and Education Requirements

• Tertiary qualification in Electrical/Electronic Engineering preferred.

• Training in handling customer calls is an advantage.

• Call center experience is desirable.

• Experience in product design, development, or product management is an added advantage.

Preferred Skills:

• Deliver best-in-class technical support with a focus on customer satisfaction, consumer trends, and continuous improvement.

• Respond to technical queries from customers and identify root causes with appropriate corrective actions.

• Process warranty, RMA, and spare-parts orders efficiently and accurately.

• Manage warranty service jobs, including scheduling labour and dispatching materials.

• Build and maintain strong relationships with service agents; authorize service invoices and resolve disputes.

• Liaise closely with internal departments on technical policies, processes, and product training.

• Assist in planning and organizing technical training requirements for customer service teams.

• Ensure all incoming technical calls and emails are handled promptly and professionally.

• Provide technical literature, product information, and documentation to customers as needed.

Job Title: AWS Devops Engineer – Manager Business solutions

Location: Gurgaon, India

Experience Required: 8-12 years

Industry: IT

We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.

·         Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.

·         Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.

·         Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.

·         Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.

·         Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.

·         Work closely with development teams to improve application reliability, scalability, and performance.

·         Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.

·         Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.

·         Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.

Knowledge Skills and Abilities:

·         7+ years of hands-on AWS DevOps experience, especially with middleware services.

·         Strong expertise in MongoDB Atlas or other cloud MongoDB services.

·         Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.

·         Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.

·         Excellent scripting skills in Python, Bash, or PowerShell.

·         Experience in containerization and orchestration: Docker, EKS, ECS.

·         Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.

·         Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.

·         Ability to solve complex problems and thrive in a fast-paced environment.

Preferred Qualifications

·         AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.

·         MongoDB Certified DBA or Developer.

·         Experience with serverless services like AWS Lambda, Step Functions.

·         Exposure to multi-cloud or hybrid cloud environments.

Mail updated resume with current ctc-

Email: etalenthire[at]gmail[dot]com

Satish; 88 O2 74 97 43

We are looking for skilled AI Engineer for our organization. Please have a look to below details and revert accordingly if we can discuss further

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: AI/Sr. AI Engineer

Job location: Ahmedabad

Experience: 4+ years

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 5+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• 
  
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• 
  
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

UX/ UI Designer 

Job Description

We are seeking a UI/UX Designer with strong technical skills in UI/UX and a fundamental understanding of web development.

The individual will play a pivotal role in crafting graphic elements, designing screens for web, software, and mobile applications, and constructing user-friendly navigation components. The perfect candidate will excel at creating exceptional user experiences, possess a keen sense of elegant design, and have the ability to transform broad requirements into seamless interaction flows. Ultimately, their work will result in user-friendly and intuitive screens that engage and retain customers effectively.

About Cartrabbit

Cartrabbit is a software-as-a-Service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product development workflow that promisingly meets customer needs and success. Cartrabbit is committed to maintaining a safe and productive work environment, and you will be a part of an awesome SaaS product development team and incredible benefits that include:

Great learning environment

Flexible working hours

Opportunity to work in a Product company in a vertical B2B niche SaaS.

Job Responsibilities:

• Creating wireframes, storyboards, user flows, and process flows for web applications, landing pages, and mobile apps
• Translate requirements/wireframes into a responsive and intuitive User Interface
• Work closely with the developers and marketers for creating an awesome User Experience across various assets including applications and websites
• Optimized for a wide range of devices and interfaces
• Work with the development team to ensure high-quality designs are fully actualized
• Incorporating feedback, usage metrics, and usability findings into design in order to enhance user experience
• Collaborating effectively with engineering and management teams
• Establish and promote design guidelines, best practices, and standards.

Qualification and Skills

• 0-2 years of experience in UI/UX
• Solid working experience in Figma
• Understand modern design thinking and design trends.
• Proficiency in creating mockups and fully workable prototypes in Sketch and Figma and other tools.

• Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
• Strong design skills across both web and mobile platforms
• A portfolio with good design rationale and visual design skill
• You are a strong team player who can collaborate effectively with different stakeholders
• Ability to work in a fast-paced startup environment
• Basic HTML5, CSS3, and JavaScript skills are a plus

As a Marketing Associate, you will lead and manage the day to day operations of the
marketing team at Cuddles Foundation with a vision to enlist new supporters for the mission and grow
existing relationships. You will report to the Marketing & Communications Lead.

Responsibilities:
→ You’ll manage the annual and monthly marketing calendar and scheduling of tasks
→ You’ll manage our campaigns and grow our engagement and reach strategically
through email, search and social media, taking full ownership of organisational
marketing goals.
→ You’ll work closely with the social media team to plan the content calendar and
promotional strategy.
→ You’ll work closely with the digital team to update the blog and other dynamic
website content.
→ You’ll liaise with the creative team for campaigns and collaterals needed for
fundraising campaigns, events and programmes.
→ You’ll write communication briefs that are backed with content, research and insights
for the creative team to execute.
→ You’ll manage incoming media requests.
→ You’ll represent the organisation and team at industry events, fundraisers and press
conferences.

Must Haves :
→ You have a bachelor’s or a master’s degree in communication or advertising or digital
marketing.
→ You have 3-4 years prior experience working in a marketing or communications role,
preferably in the e-commerce or digital space.
→ You have superior written and verbal communication skills.
→ You have proven success in executing digital marketing and communications
strategies and campaigns for consumer brands.
→ You’re up to date on consumer insights and trends.
→ You’re capable of working well as part of a team as well as independently.
→ You’re tech-savvy and have worked with applications like Mailchimp, Canva and
Zoho.
→ You’re open to traveling and commuting to field sites when needed.

Skills :

You see the bigger picture.
You can think analytically and strategically. You're able to break a large project into bite-size
pieces while always keeping your eye on the big picture. You think two steps ahead and can
see how complex initiatives come together for maximum impact.
You get things done.
You’re a great multitasker and capable of simultaneously managing multiple projects with
different deadlines. You follow through on every job, no matter how big or small. You live for
hitting deadlines and understand the importance of keeping on schedule. You love to identify
people’s strengths and build processes to make things run more smoothly.
You’re a stickler for organising things.
You have remarkable attention to the smallest details. You have an excellent project
management skills and the ability to meet deadlines.
You're a communication ace.
You keep everyone in the know so that the job gets done efficiently and effectively. You
know when to ask for help, when to listen, and when to speak up. And you're known for your
professional candour.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment. You're excited to work
cross-functionally with other departments and enjoy bringing people together to achieve a
goal. People enjoy working with you because they know they can trust you.

Location : Mumbai/ Remote
Open to remote/hybrid working modes. You may need to come into the office for meetings
or training  

Job description

We are looking for a Drupal Developer primarily responsible for back-end/module development. This position requires a combination of programming skills (PHP, HTML, CSS, JS, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The best candidates should have a strong understanding of design, development and deployment and back-end knowledge.

Responsibilities

Responsible for designing and implementing new features and functionality, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation. Integration with open source modules.

Skills and Qualifications

• Experience in developing web solutions in Drupal and PHP implementations in a LAMP environment
• Site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
• Experience creating custom Drupal modules
• Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer.
• Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• 2-4 years of experience in Drupal development (samples of applications that you have worked on are required)

We are immediately looking for a highly creative individual who has the ability to create digital animation concepts for E-learning projects/campaigns. Will have to conceptualize & generate 'ideas'. Flash Animator would be working closely with Creative Head and Art Director to create engaging work across print & digital media.

• To design & develop a wide variety of animation shots for e-learning products.
• Design & createanimation videos and develop different kind of cartoon/character designing.
• Understand design/brand brief and coming up with visually inventive & original ideas and design (in line with client’s/brand’s objectives)
• Combine art and technology to communicate ideas through text, images and the layout. 
• Use a variety of design elements to achieve artistic or decorative effects.
• Make a strong, effective impact on learners to improve retention of information through the strong Illustration and flash animation skills.

• Thorough knowledge of Flash Animation, illustration with at least 2years of experience.
• Must have Professional knowledge of Character designing or related field required as normally acquired through completion of a Bachelor’s degree in Fine Arts.
• Drawing skills and illustration.
• Have a results-driven mind set, understanding that your work should simultaneously be beautiful and highly
• Aspired candidate must have experience in E-learning projects.
• Bachelor’s degree or diploma in interaction design, new media design or related design
• Portfolio to accompany
• Background check and reference checks required upon selection

At WITS, we blur work and play, and you get all the perks of a global company. You will get to work with a dynamic group of people, who are delivering results and working zealously across time. We love what we do, and we think you will too.

• Group Mediclaim
• Fun Saturdays
• Flexible timings
• 0% Interest Loan

CreateID8 http://createid8.com/">http://createid8.com/ (A division of Wits Interactive Pvt. Ltd)

We are a leading 360 degree communication solutions agency creating solutions that can be deployed across all mediums.

Advertising and Communication: Using creative expertise and all available marketing collaterals to provide turn-key solutions. 360° blends, which are unique and innovative, adding great value to our Customer's Brand identity. We provide Branding and Communication solutions; delivered through the latest technology using our contemporary ideation techniques. We are into brand conversations via varied channels - Corporate films, Info graphics, Print Media Solutions across technology platforms. All these translate into solutions that not only win customer praise but also gain industry recognition for their classic design. The little details matter to us. Our solutions are detailed to provide a holistic stratagem to our Clients in their branding needs. This approach involves aligning all the Marketing Collaterals to the decided Brand strategy of our Client.

We create compelling advertising campaigns and brand communication strategies to achieve your marketing objectives. Whether you want to launch new product, attract new customers or engage existing customer, we are here you help you from planning to execution.

Marketing Collaterals Print and Digital Media

Marketing Campaign Planning Advertising Campaign Planning

Creative Design: From print to digital media, we have in house team of creative people who have been designing creative that deliver long-term, impactful impressions.

Our team of creative experts is equipped with skills ranging from graphic design, photography, animation and copywriting to envision and deliver various creative solutions including graphic design, marketing collateral development, print or digital advertising, corporate rebranding and more.

Branding & Rebranding Brochures & Catalogue Design Annual Reports

Digital Creative Design Creative copywriting
http://www.witsindia.com/">http://www.witsindia.com/

http://createid8.com/">http://createid8.com/