receptionist for textile showroom

Role & Responsibilities

• Collect and evaluate user requirements by conducting user interviews and workshops
• In depth understanding of UX audits utilizing the 10 key heuristics and the ability to evaluate design on each one
• Create user flows to understand how a user completes a task
• Create personas, information architecture, sitemap, journey maps
• Research trends and perform relevant market analysis to produce effective solution
• Building wireframes and prototypes with varying degrees of fidelity
• Utilize design tools to create pixel-perfect mock-ups and interactive prototypes
• Knowledge and experience in UI testing tools and methodologies like usability testing, A/B testing, heuristic analysis, and accessibility concerns
• Articulates design decisions to explain why the proposed solution solves the user and business problem
• Delivery of UI/UX artifacts with documentation, while adhering to timelines, coding standards and quality
• Maintain design consistency, build DSM, define patterns, interaction design, etc.
• Conduct surveys and collect feedback to enhance user experience in consequent releases
• Compliance with UX processes and maintain organization standards

Ideal Candidate

• Strong Product Designer, with a focus on B2B SaaS / Enterprise UX Products
• Mandatory (Experience) : Must have 3+ YOE in UI + UX design experience in B2B SaaS or Enterprise products
• Mandatory (B2B Exposure) : Must have hands-on B2B experience
• Mandatory (UX Skills) : Must have strong end-to-end UX experience (research, flows, wireframes, journey, prototyping)
• Mandatory (UI Skills) : Must be able to deliver high-fidelity, developer-ready Figma designs
• Mandatory (Design tools): Hand on experience with Adobe XD, Photoshop, Illustrator, Figma. Knowledge of Axure, InVision are a plus
• Mandatory (Portfolio) : Must have strong portfolio of Product Design works from SaaS / B2B / HRMS / Intranet Products. The portfolio should show detailed case studies, not just UI screens
• Mandatory (Education) : Bachelor's degree specializing in Design or related field (NID / NIFT / IIT / equivalent preferred). No candidates who have only done short UX bootcamps (2–7 days).
• Preferred (Company): B2B SaaS / Enterprise Products
• Preferred (Tech languages): Exposure to HTML5, CSS3, and JavaScript
• Preferred (Design System) : Must have working knowledge of design systems

Roles and Responsibilities

1. Collaborate with our team of developers to design and build innovative Android applications.
2. Write clean, efficient, and maintainable code in Kotlin, Android, and Java.
3. Conduct thorough testing and debugging to ensure the functionality and usability of our apps.
4. Stay up-to-date on the latest trends and technologies in mobile app development.
5. Assist with the documentation and maintenance of code repositories.
6. Participate in team meetings and contribute ideas for improving our app development processes.
7. Take on ad-hoc tasks and projects as needed to support the overall success of the team.

Points to Note:

1. Only candidates from technical backgrounds like B.Tech/M. Tech (CS) & BCA, and MCA will be shortlisted.
2. It is important to ensure that you have successfully completed an internship or relevant projects in Android development.

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Why This Role Matters:

As a Business Consultant, you’ll be the face of MyOperator for potential clients. You will understand their challenges, recommend the right solutions, and directly contribute to revenue growth. Ideal for someone who loves consultative selling and wants to accelerate their career in tech/SaaS sales.

What You Will Do:

• Engage with inbound & outbound leads to identify business needs and pain points
• Recommend MyOperator solutions and drive revenue through consultative selling
• Conduct discovery calls and schedule product demos with key decision-makers
• Maintain structured lead pipelines using CRM tools (HubSpot / Zoho / Salesforce)
• Work closely with sales, marketing & product teams to improve outreach strategies
• Keep track of industry trends and identify new opportunities
• Consistently meet and exceed monthly/quarterly sales targets

What We’re Looking For:

• 1–4 years of experience in Sales, Business Development, Consulting, or Lead Generation
• Understanding of B2B or SaaS/IT sales processes
• Strong communication, listening, and problem-solving skills
• Comfortable with LinkedIn outreach, email communication & CRM tools
• A self-starter with a consultative approach and a drive to learn and close deals

Bonus Points If You Have:

• Prior SaaS sales or business consulting experience
• Familiarity with solution-based/consultative selling
• Ability to analyze lead data and optimize conversion funnels

What You’ll Get:

• Competitive salary + high performance-based incentives
• Work with a rapidly growing SaaS company shaping the future of AI-led communication
• Continuous learning, upskilling & mentorship from industry experts
• Clear growth path to senior sales roles.
• A collaborative, high-energy work environment

We are looking for a Deputy Manager to support the firm’s professional services across multiple functions, including audit, taxation, compliance, and advisory, as required. The role involves managing client engagements, coordinating with internal teams, and ensuring timely and accurate delivery of services.

Key Responsibilities:

• Support and manage client engagements across assigned service areas
• Coordinate with clients to understand requirements and ensure smooth execution
• Review work prepared by juniors and articles, where applicable
• Assist in planning and execution of assignments as per firm requirements
• Ensure compliance with applicable laws, standards, and professional guidelines
• Prepare reports, submissions, and documentation for client deliverables
• Monitor timelines and ensure adherence to deadlines
• Support senior management in client handling and operational matters
• Contribute to process improvements and internal coordination

Requirements

• Experience: 3–5 years of post-qualification experience in a CA firm
• Qualification: Chartered Accountant (CA)
• Good understanding of accounting, taxation, and regulatory frameworks
• Strong analytical and problem-solving skills
• Effective communication and client-handling abilities
• Ability to manage multiple assignments simultaneously
• Proficiency in MS Excel and relevant professional software

Preferred (Added Advantage) :

• Exposure to any of the following areas:
• Statutory or internal audit
• Direct or indirect taxation
• Corporate compliance or advisory services
• Experience in reviewing junior team members’ work

Benefits

• Competitive compensation as per experience
• Exposure to varied assignments within a CA firm
• Professional growth and learning opportunities
• Supportive and collaborative work environment

IMP: Please read through before applying!

Nature of role: Full-time; On-site

Location: Thiruvanmiyur, Chennai

Responsibilities:

Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.

Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.

Develop and maintain scalable, modular automation systems with clear documentation.

Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.

Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.

Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.

Identify repetitive tasks and convert them into reliable automated processes.

Build centralized dashboards and automated reports for teams and clients.

Stay up-to-date with the latest in AI, automation, and LLM technologies, and bring new ideas to life within Jugaad’s ecosystem.

Requirements:

Hands-on experience with n8n, Make, or Zapier (or similar tools).

Familiarity with OpenAI, Gemini, HuggingFace, ElevenLabs, HeyGen, and other AI platforms.

Working knowledge of JavaScript and basic Python for API scripting.

Strong understanding of REST APIs, webhooks, and authentication.

Experience with Docker, VPS (AWS/DigitalOcean), and server management.

Proficiency with Google Sheets, Airtable, JSON, and basic SQL.

Clear communication and documentation skills — able to explain technical systems simply.

Who You Are:

A self-starter who loves automation, optimization, and innovation.

Comfortable building end-to-end tech solutions independently.

Excited to collaborate across creative, marketing, and tech teams.

Always experimenting with new AI tools and smarter ways to work.

Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.

What You Get:

A strategic and hands-on role at the intersection of AI, automation, and operations.

The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.

Freedom to experiment, build, and deploy your ideas fast.

A young, fast-moving team where your work directly drives impact and growth.

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

Job Description for Java:

• Experience in JAVA programming and application development using Spring MVC, Spring Boot, Spring Security, Hibernate and Microservices

• Experience in building products with Full stack technologies, with excellent understanding of computer science fundamentals, data structures, algorithms, OOPs and OOA/D

• Experience in MySQL, Mongo dB (or other NOSQL db’s), REST, Web Sockets, JavaScript, Ajax

• Experience with GO a plus

• Experience with one of JavaScript Frameworks (React, Angular, Vue etc.)

• Experience in Rest API development using Spring MVC or Spring Boot

• Able to define, design, implement complex, and scalable systems

• Good team player and communication skills

• Experience with agile development methodologies with Test Driven Development (TDD)

• Experience with Jenkins Setup CI/CD (Continuous Integration / Continuous delivery)

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.