marketing trainee

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Job Title : Visualizer – Pitches & Proposals

Experience : 7 to 12 Years

Location : Gurgaon, India

Shift Timing : 11:00 AM – 8:00 PM IST

Work Setup : Hybrid – 3 Days from Office, 2 Days from Home

Work Days : Monday to Friday | Full-Time

Job Overview :

We are looking for a highly experienced Visualizer – Pitches & Proposals to join our Global Visual Solutions team.

The role requires exceptional communication skills, as you’ll work closely with European stakeholders to design impactful pitch decks, proposals, infographics, and co-branded materials.

A keen eye for visual storytelling, brand alignment, and high-end design execution is essential.

Mandatory Skills :

PowerPoint, Adobe InDesign, Photoshop, Illustrator, XD, Pitch Decks, Infographics, Proposals, Branding, Visual Storytelling.

Key Responsibilities :

• Design and visually enhance pitch decks, bid proposals, co-branded templates, and presentations.
• Translate complex data and narratives into infographics, data visualizations, and visually appealing layouts.
• Collaborate with global teams to ensure timely delivery of creative assets for business development and marketing needs.
• Maintain brand consistency across all internal and external materials.
• Work closely with stakeholders to interpret briefs, incorporate feedback, and deliver high-quality outputs.
• Contribute to creative brainstorming, content structuring, and layout design for digital and print formats.
• Translate UX research into wireframes, user flows, mockups, and interactive templates where applicable.

Required Skills :

• Expert proficiency in PowerPoint and Adobe Creative Suite (InDesign, Photoshop, Illustrator, XD).
• Hands-on experience with pitch decks, proposals, infographics, co-branded templates, and marketing collateral.
• Strong understanding of visual hierarchy, layout design, typography, and branding.
• Familiarity with Keynote, Google Slides, and advanced MS Office tools.
• Excellent communication and stakeholder management skills, especially with international teams.
• Highly organized, deadline-driven, and detail-oriented.

Candidate Notes :

• Resumes must be well-aligned and professionally formatted.
• Portfolio links are mandatory with every profile submission.
• Strict Communication Requirement : Excellent spoken and written English for European stakeholder alignment.

Should have strong hands on experience of 8-10 yrs in Java Development.

Should have strong knowledge of Java 11+, Spring, Spring Boot, Hibernate, Rest Web Services.

Strong Knowledge of J2EE Design Patterns and Microservices design patterns.

Should have strong hand on knowledge of SQL / PostGres DB. Good to have exposure to Nosql DB.

Should have strong knowldge of AWS services (Lambda, EC2, RDS, API Gateway, S3, Could front, Airflow.

Good to have Python ,PySpark as a secondary Skill

Should have ggod knowledge of CI CD pipleline.

Should be strong in wiriting unit test cases, debug Sonar issues.

Should be able to lead/guide team of junior developers

Should be able to collab with BA and solution architects to create HLD and LLD documents

Location: Bangalore

Experience: 2–3 years

Type: Full-time | On-site

Open Roles: 1

Start: Immediate

Why this role exists

Most teams treat QA as the last step.

That’s why bugs reach production.

We are building AI agents where failures are:

• Visible to customers
• Hard to debug
• Expensive to fix

This role exists to ensure:

• Bugs are caught before production
• Releases are safe and predictable
• Teams can ship fast without fear

What you’ll do

You will not just test features.

You will build the system that guarantees quality.

1. Build an automated regression system

• Create a test suite that catches 90%+ of conversation quality issues before release
• Cover:
• Conversation flows
• Edge cases
• Multilingual behavior
• Ensure regression testing is:
• Fast
• Reliable
• Mandatory before deployment

2. Own conversation test harness

• Build a system to simulate:
• Real user conversations
• Edge cases
• Failure scenarios
• Enable teams to:
• Test workflows quickly
• Validate changes before release
• Make daily releases safe and repeatable

3. Reduce production incidents

• Bring P1 incidents down to <1 per account per month, even at 5x scale
• Identify:
• Root causes
• Recurring failure patterns
• Ensure issues are fixed permanently, not patched temporarily

4. Define quality standards

• Establish clear definitions of:
• What is a bug
• What is acceptable quality
• Create:
• QA benchmarks
• Release gates
• Ensure quality is measurable, not subjective

5. Enable fast and safe releases

• Work closely with:
• Engineering
• Product
• Conversation design
• Ensure:
• Testing does not slow down shipping
• Shipping does not compromise quality

6. Move toward zero-bug production mindset

• Build systems where:
• Bugs are rare
• Failures are predictable
• Drive a culture where:
• Quality is owned by everyone
• QA enables, not blocks

What success looks like

• ≥ 90% of bugs caught before production
• P1 incidents drop to <1 per account per month
• Teams can ship daily without fear
• Conversation quality remains consistent at scale
• Production issues become rare and predictable

Who you are

• You have 2-3 years of experience in QA / testing / automation
• You have built:
• Automated test systems
• Regression suites
• You think in:
• Systems
• Failure modes
• You care about:
• Quality
• Reliability
• Real-world performance

What will make you stand out

• Experience testing:
• Conversational systems
• AI / chatbot / voice systems
• Strong understanding of:
• Automation frameworks
• API testing
• End-to-end testing
• Ability to:
• Design test strategies, not just execute them

Why join

• You will define quality standards for an AI platform
• Your work directly impacts:
• Customer experience
• Reliability
• Product trust
• You will move the system from:
• Reactive QA → predictive quality systems

What this role is not

• Not manual testing only
• Not a release blocker
• Not reactive bug reporting

What this role is

• A builder of quality systems
• A guardian of production reliability
• A multiplier of engineering confidence

One question to self-evaluate

Can you build a testing system where bugs are caught before users ever see them?

Knowledge of Gen AI technology ecosystem including top tier LLMs, prompt engineering, knowledge of development frameworks such as LLMaxindex and LangChain, LLM fine tuning and experience in architecting RAGs and other LLM based solution for enterprise use cases. 1. Strong proficiency in programming languages like Python and SQL. 2. 3+ years of experience of predictive/prescriptive analytics including Machine Learning algorithms (Supervised and Unsupervised) and deep learning algorithms and Artificial Neural Networks such as Regression , classification, ensemble model,RNN,LSTM,GRU. 3. 2+ years of experience in NLP, Text analytics, Document AI, OCR, sentiment analysis, entity recognition, topic modeling 4. Proficiency in LangChain and Open LLM frameworks to perform summarization, classification, Name entity recognition, Question answering 5. Proficiency in Generative techniques prompt engineering, Vector DB, LLMs such as OpenAI,LlamaIndex, Azure OpenAI, Open-source LLMs will be important 6. Hands-on experience in GenAI technology areas including RAG architecture, fine tuning techniques, inferencing frameworks etc 7. Familiarity with big data technologies/frameworks 8. Sound knowledge of Microsoft Azure

Stackera is a leading software consultancy seeking creative and skilled developers to join our fast-growing team. Our mission is to design and develop technology that improves the lives of its users while providing an exceptionally high level of service to our fintech clients.

We are looking for developers who want to be part of a fast-paced, dynamic environment, where everyone's opinions and efforts are valued. We hire outstanding professionals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work.

If you have the desire to be a part of an exciting, challenging, and rapidly-growing software development consultancy, and if you are passionate about software development and creating the finest in fintech read below.

• Work as part of a team to build React Native iOS / Android applications
• Architect, build, and maintain excellent React Native applications with clean code.
• Implement pixel-perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party APIs.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work as part of a team, which will include other React Native developers, a project manager, QA professional, and a designer.
• Complete two-week sprints, and participate in sprint retrospectives and daily stand-ups.
• Assist with building estimates.
• Interface with clients via Flock, Slack, Zoom, and email.
• Track your time throughout the day.
• Work with modern tools including Jira, Trello, Slack, GitHub, Google Docs, etc.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise. Follow Stackera's detailed development process

Requirements:

• 1+ years of professional experience working with React Native.
• 2+ years of professional software development experience.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• Ability to identify with the goals of our clients and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• Forensic attention to detail.
• English skills (ability to effectively communicate via written and spoken English).
• A passion for software development. It's not just your career, it's also your hobby. You're constantly striving to learn new things and improve. You follow industry news, regularly tinker with new technologies, and read books and blogs to keep your skills current.
• You work well within a team environment and enjoy working in the office with your colleagues.