Customer Support executive

Job Title : Senior AWS Data Engineer

Experience : 5+ Years

Location : Gurugram

Employment Type : Full-Time

Job Summary :

Seeking a Senior AWS Data Engineer with expertise in AWS to design, build, and optimize scalable data pipelines and data architectures. The ideal candidate will have experience in ETL/ELT, data warehousing, and big data technologies.

Key Responsibilities :

• Build and optimize data pipelines using AWS (Glue, EMR, Redshift, S3, etc.).
• Maintain data lakes & warehouses for analytics.
• Ensure data integrity through quality checks.
• Collaborate with data scientists & engineers to deliver solutions.

Qualifications :

• 7+ Years in Data Engineering.
• Expertise in AWS services, SQL, Python, Spark, Kafka.
• Experience with CI/CD, DevOps practices.
• Strong problem-solving skills.

Preferred Skills :

• Experience with Snowflake, Databricks.
• Knowledge of BI tools (Tableau, Power BI).
• Healthcare/Insurance domain experience is a plus.

Job description

We are looking for a creative AI Animator to develop excellent visual frames with 2D animation techniques. Your work will give life to storylines and characters in videos. To excel in this role, you must be highly skilled in using AI tools/ software and storytelling.

Experience:

• Minimum 1-4 years of experience in creating Flash Animations and videos preferably in the Tech sector.
• Must know how to create videos using AI tools.
• He/ she should have a good sense of background design, and colors, can make model sheets and characters and have a good hand in flash animation (character and object).

Work from office - 5 Days

Skills Required for Animation:

• Good knowledge of character anatomy and excellent animation skills for our e-learning projects.
• Ability to work on multiple projects and meet frequent deadlines.
• Good knowledge of Adobe Flash, Photoshop, Sound Forge, After Effects and video editing software. Exposure to 2D/3D character modelling and Animation in flash.
• Able to create an animation as per textual or visual storyboards.
• Knowledge of scripting in Flash.
• Able to make 2D/3D Characters, Backgrounds & Animation in Adobe Flash CS6.
• Knowledge of making character and character poses with expression.
• Must have a good working knowledge of relevant graphics.
• Have a good understanding of the principles of animation.

Day-to-day responsibilities include:

• Bring 2D/3D characters as well as non-living objects to life with motion and emotion.
• Create interesting stylized and abstract compositions.
• Using a broad range of 2D/3D Animation and 2D/3D Motion Graphics abilities.
• Work with team members to identify and solve problems, both technically and artistically.
• Brainstorm ideas and innovative solutions with our team.
• Edit AI-generated footage, adding sound, color grading, and finishing touches to ensure high production quality.
• Optimize AI-generated animations, transitions, and effects to enhance storytelling impact.
• Translate storyboards into AI-generated ad films, ensuring alignment with marketing and advertising strategies.
• Apply AI to integrate real product images into mockups and video clips, ensuring photorealism and seamless blending.

Requirements:

• Good drawing skills with a sense of storytelling, staging, composition, timing and character acting.
• Be responsible and be able to manage time and meet deadlines.
• Experience with character animation including lip-syncing and key posing/blocking in an Animation environment.
• Good knowledge of animation workflows, character rigs and storyboard interpretation.
• A positively focused approach to work, flexibility and ability to be responsive to change.
• Hands-on experience in Adobe Flash is mandatory
• Work experience on multiple assignments and projects in a full-time role
• Hands-on experience and knowledge in various design tools like Photoshop, Illustrator, Freehand, and After Effects will be required
• Experience in editing video files in Flash including editing audio, visual elements, and screen text and creating the final output as per the requirements
• Coordination skills to interact with Graphic designers, and team members within and across teams to deliver the work within the agreed timelines

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Required Candidate - 1

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

Appitsimple is an organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

Check: Software Suggest: https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India and the fastest-growing one.

Here, at SoftwareSuggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

-Monthly traffic of over 300000 unique visitors

-12794 software listed across 425 categories

-357,551 businesses (and counting!) have used SoftwareSuggest to find the perfect software for their exact requirement

Job Description

We are looking for an experienced and knowledgeable SEO (Search Engine Optimization) Manager to join our Marketing team! As an SEO Manager, you will be responsible for planning, implementing, and managing our SEO strategy. As our online presence is extremely important for the success of the business, your position will play a huge role in driving our business' growth and success

-Plan, develop and implement our SEO strategy

-Work towards organic search optimization and ROI maximization

-Regularly perform thorough keywords research

-Identify key SEO KPIs

-Monitor redirects, click rate, bounce rate, and other KPIs

-Prepare and present reports regularly

-Identify our buyer persona to better target identified audiences

-Identify problems and deficiencies and implement solutions in a timely manner

-Suggest improvements in process and productivity optimization

-Collaborate with web developers and marketing team

-Stay up to date with the latest SEO and digital marketing latest trends and best practices

SEO Manager requirements and qualifications

-5 years of experience as SEO Manager or similar role

-5 years of experience in planning and implementing a successful SEO strategy

-Proven success in SEO

-3 years of experience in web analytics, marketing, and business development

-Expertise in A/B and other testing methods

-In-depth knowledge of research principles and methods and experience in analyzing data

-Sense of ownership and pride in your performance and its impact on the company’s success

-Critical thinker and problem-solving skills

-Team player

-Good time-management skills

-Great interpersonal and communication skills

We are looking for a Senior iOS Developer, who should be able to

1. Strong knowledge on iPad, iPhone And Mobile compatibility developments.
2. Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
3. Proficient in working with RESTful APIs and integrating third-party libraries.
4. Strong knowledge of software engineering principles, design patterns, and best practices.
5. Familiarity with agile development methodologies.
6. Excellent problem-solving and analytical skills.
7. Ability to work independently.
8. Strong communication and interpersonal skills.

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

We seek an adept and skilled UI/UX Engineer to create and mold an exceptional, user-oriented product and experience tailored for our customers. Your primary tasks will revolve around resolving user experience issues and crafting visual elements. You will possess the ability to make purposeful design choices and seamlessly transform user journeys into intuitive interactions. The perfect candidate will be a visionary with a flair for design, proficient in communication to grasp project requirements, and deliver meticulously crafted user designs and experiences.

Requirements:-

• Develop Devin's Design System, which includes:
• Creating a visual identity system that aligns with our brand identity.
• Emphasizing the use of reusable components during the design process.
• Crafting a comprehensive style guide.
• Collaborate with the product team to comprehend business objectives and transform them into tangible elements, such as:
• Information architecture (UX) to ensure a well-organized user experience.
• User journeys and app flows (UX) to map out the user's interactions and experiences.
• Low-fidelity designs and wireframes (UI) to outline the initial design concepts.
• High-fidelity designs (UI) for detailed and polished visual representations.
• Work closely with the QA and Engineering teams to verify the proper implementation of the designs.
• Identify and troubleshoot UX issues by utilizing instrumentation tools and conducting regular customer reviews.
• Present and justify design decisions, ensuring they align with the overall design roadmap and follow fundamental principles like color theory and visual weight.
• Effectively communicate how the creative vision will contribute to achieving the company's objectives.
• Ensure that the designs are responsive and compatible with all devices, including Web, Tablet, and Mobile platforms.

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Key Responsibilities:

• Write creative JDs and post/advertise them on various job portals.
• Review and understand technical job requirement and screen the candidates accordingly
• Review applicants to verify if position requirements are met
• Source potential candidates on niche platforms.
• Research new technologies
• Perform pre-screening calls to analyze applicant's’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Keep up-to-date with new technological trends and products
• Follow up with candidates

Skills and Experience:

• Proven work experience as a Technical Recruiter or Recruiter (3+yrs)
• Knowledge on the technical know how, to screen the candidate initially.
• Hands-on experience with various interview formats (e.g. phone, Skype and structured)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills
• Ability to build strong relationships
• Self-confidence and self starter
• Logical and analytical approach to problem solving.
• Has passion to constantly exceed own quality benchmarks.

Role & Responsibilities

• A Proven work experience as a Ruby on Rails developer with good understanding of Java script, jQuery, HTML, CSS. The individual will need to be hands on with development, performance optimisation, secure development process, usability, and coding standards of the product.
• Strong ROR development experience and follows best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards).
• Should have a mix of excellent reasoning ability to document, develop and test software with the commitment to excellence and defect free product before being deployed.
• Should be able to work closely with all stakeholders to investigate, fix, optimise, test, and deploy high quality solutions.
• Should have hands on understanding of technical design, implementation, and maintenance of technical initiatives towards improving and scaling of products.
• Self-motivated and should rapidly incorporate new requirements and deliver successfully by self.
• Effectively communicates with peers and stakeholders, gathers and clarify requirements from technical & functional aspect.

• Follows software development process; consistently innovates processes to improve individual and team productivity and quality.
• Strong Analytical, Problem Solving Skills and participates in all activities with urgency, should be result oriented and with strong work ethic.
• Experience with Agile development lifecycle with excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines or resources.

Desired Candidate Profile

• 4+ years of IT experience.
• At least 4 years commercial web development experience.
• At least 3 years of Ruby on Rails commercial development experience.
• Familiarity with Relational and Non Relation Databases ( Postgres, Mysql, MongoDb)
• REST API development.
• Familiarity with In Memory Database ( Redis, Memcache )
• Web development - HTML, HTML5 JavaScript, AJAX, CSS, jQuery, http, REST.
• AGILE/SCRUM development Experience.
• Development practices - Rails test framework / TDD / BDD, Domain Driven Design, SOLID, refactoring, OOP design patterns
• Expertise in version control system ( GIT )
• Candidate need to be comfortable dabbling with some basic infrastructure management on AWS.
• Familiarity with ( React, Vue ) is a plus.