customer care excutive voice

What you will do:

• Write articles, blog posts, and web content

• Edit and proofread content for clarity and grammar

• Research topics to produce fresh, accurate content

What you will need:

• Strong writing skills

• Good grammar and attention to detail

• Ability to meet deadlines

Experience: 1 Years

Location: Rajkot, Gujarat

Position Type: Full-time, in-office role | No remote work available

Job Description:

• Ideate and create videos/graphics for various social media campaigns.
• Create design templates and layouts for various marketing platform.
• Creating graphics and layouts for product illustrations, company logo, brochures, presentations and posters including standard templates.
• Creating designs using Photoshop, illustrator, CorelDraw, After Effects.
• Applying UI mockups.
• Understand the core difficulties and devise creative and practical solution.
• Perform research and analyse the really expectation of the user.

Job Types: Full-time

. Salary: Rs. As Per Company Norms.

Education: Bachelor’s (required) Master’s (Preferred)

Location:  Indore, Madhya Pradesh (Required)

Best Regards,

HR Department

 Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

Location :Rabale

Experience : fresher or 6 M

Salary: 12K to 13K in hand

Roles and responsibilities 

Assembling, arranging, and getting ready papers, materials, and data for data input.

Doing research to gather data for missing papers and materials.

Converting paper or voice recordings into digital documents.

Checking the accuracy of all documents and information, and notifying the supervisor of any mistakes or discrepancies.

Establishing frequent backups and digital databases to store data.

Maintaining databases, archives, and filing systems up to date.

Database monitoring, review, and error or consistency correction.

Creating and exporting spreadsheets, documents, and data reports as necessary.

Completing administrative activities such as filing, monitoring office supplies, scanning, and printing as required.

What you need to have:

All candidates applying for this role should be familiar with the following skills:

C#, ASP.NET, Dot Net Core, Webforms, .NET framework, Web APIs, Javascript, HTML and SQL

You Should Be Able To Build And Maintain:

• Applications and services using C#
• Web applications using ASP.NET Web Forms
• APIs using ASP.NET Web API
• Responsive layouts with CSS and HTML using modern browser technologies
• Interactive web applications using Javascript
• Data Access Layers using ADO.NET
• Clean and testable code
• Datastores using MSSQL
• Source Code Management with Git and GitHub

Bonus Points For:

• Good understanding of Object-Oriented Methodologies, Algorithms, and data structures.
• Solid principles and design patterns
• Experience in working on cloud-native architecture or working with Cloud vendors such as Azure, AWS
• Understanding of tools like Swagger, Postman, etc
• Experience working on Open source software
• Experience working on consumer-facing products

Salary Range: INR 5,00,000 to INR 6,00,000 per annum

Immediate joining or less than 45 days notice period preferred

About Astrum Labs:

Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.

To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/

At Astrum:

• We obsess over user experience and delight
• We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
• We thrive on developing a culture of learning and continuous improvement, both for people and processes
• We invest in each other's growth
• We believe in complete transparency, open dialogue, and no hierarchies
• We make objective and data-driven decisions
• We believe in taking charge and getting it done
• We give a damn about our team's well-being and growth within the company
• We encourage experiments and creativity in Technology
• We want you to be able to lead your own team or a project once you are ready
• We want you to see our vision, and feel a part of our journey

We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.

The Perks:

• A stage to feel proud of your work
• Platform to take up higher responsibilities
• A fun work-life balance
• A chance to become part of a high growth company, keeping that Unicorn tag within our sights

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials 

• Strong experience in e-learning and instructional design.
• Ability to design, develop and build blended learning experiences
• Review storyboards and final product build.
• Familiar with full CDLC, including Analysis, Storyboarding, Review, theories.
• Should be able to communicate effectively in visual, oral, and written form and deliver engaging e-learning content
• Client interaction/ management.
• Will be involved in Cross-functional activities to get the task done. 
• Candidates from only Edu-tech or Education industry to apply for the role.
• Excellent Written and Verbal Communication is a must.
• Permanent WFH Opportunity.