business analytics

Required Skills: Customer Segmentation & Personalization, CRM & Lifecycle Marketing, Data Analysis & KPI Reporting, A/B Testing & Experimentation, Funnel & Journey Optimization

Criteria:

- Candidate should have Experience: 4–6 years in CRM & Lifecycle Marketing for digital-first/app-based platforms.

- Preferred Industry Exposure: Gaming / OTT / E-commerce

- Proven ability to own end-to-end lifecycle metrics such as activation, retention, churn reduction, or reactivation

- Strong hands-on experience with CRM automation platforms such as Clevertap, MoEngage, Braze, or WebEngage

- Expertise in user segmentation, cohort creation, and personalized targeting based on behavioral and transactional data

- Experience in managing cross-channel campaigns (Push, WhatsApp, SMS, Email, RCS, In-app) with a focus on ROI and spend optimization

- Proficient in data analysis, funnel tracking, KPI reporting, and deriving insights (DAU, WAU, retention %, churn, watch conversion)

- Hands-on experience with A/B testing, experiments, holdout groups, and iterative optimization

- Strong understanding of journey mapping and funnel optimization, with the ability to identify drop-offs and improve user progression

- Candidates must have a 70% strategy + 30% execution mindset, ideally from reputable consumer brands.

Description

We are looking for a CRM & Lifecycle Marketing Manager to own and drive key user lifecycle metrics at company. The ideal candidate is data-driven, detail-oriented, and experienced in executing CRM campaigns and automation journeys that drive activation, retention, and engagement.

This is a high-impact, ownership-driven role where you’ll be responsible for defining, executing, and optimizing end-to-end CRM strategies using platforms like Clevertap, MoEngage, or WebEngage.

Key Responsibilities:

1. End-to-end metric ownership Be fully accountable for a defined lifecycle KPI (e.g., activation, D7 retention, churn rate) — set targets, build roadmap, deliver improvements and own outcomes.

2. Campaign setup & CRM operations (Clevertap / Braze / etc.) Build, configure, QA and execute campaigns and automated journeys in the CRM platform (Clevertap or equivalent) — audience selection, triggers, scheduling, tagging, and delivery monitoring.

3. Segmentation & personalization Define behavioural and transactional cohorts, implement dynamic personalization rules, and maintain audience hygiene to ensure relevance and lift.

4. Experimentation & optimization Design and run A/B and holdout experiments, analyse uplift, and iterate on messaging, timing and frequency to maximize impact.

5. Analysis, reporting & cross-functional alignment Track and interpret campaign and funnel metrics, maintain dashboards, produce concise insights and recommendations, and coordinate with Product, Data and CX for dependencies and fixes.

Key Expected Outcomes:

1. Improvement in owned lifecycle metric — measurable growth in activation, retention, reactivation, or churn reduction for the assigned user cohort.

2. High-quality campaign execution — error-free setup, timely delivery, and consistent hygiene across CRM journeys and automations.

3. Increased user engagement & watch conversion — stronger daily/weekly active ratios and deeper content consumption.

4. Data-driven optimization — regular testing and iteration leading to improved CTRs, conversions, and journey completion rates.

5. Actionable insights for business teams — clear reporting and learnings that inform product and marketing decisions.

Requirements:

● End-to-end Lifecycle Ownership – ability to plan, execute, and measure campaigns for a defi ned metric or stage (e.g., activation, retention).

● CRM Automation Expertise – hands-on execution using tools like Clevertap ,MoEngage, WebEngage

● User Segmentation & Targeting – defi ning cohorts based on behaviour, subscription status, and engagement data.

● Cross-channel Campaign Management – executing communication via push, WhatsApp, SMS, RCS, email, and in-app along with Spends optimization

● Data Analysis & Reporting – tracking key KPIs and metrics (eg. DAU, WAU, retention %, watch conversion, churn) and deriving insights along with RCA

● A/B Testing & Experimentation – Continuously ideating, setting up and evaluating experiments to improve conversion and retention.

● Journey & Funnel Optimization – identifying drop-offs and improving user progression through lifecycle stages.

● Copy & Creative Collaboration – working with content/design teams to ensure messaging relevance and clarity.

● Stakeholder Collaboration – aligning with product, CX, Content and data teams for execution dependencies.

● Ownership Mindset – accountable for end outcomes and continuously optimizing performance of the assigned metric.

What will be the success metric for this role?

● Improvement in owned lifecycle metric — measurable growth in activation, retention, reactivation, or churn reduction for the assigned user cohort.

● High-quality campaign execution — error-free setup, timely delivery, and consistent hygiene across CRM journeys and automations.

● Increased user engagement & watch conversion — stronger daily/weekly active ratios and deeper content consumption.

● Data-driven optimization — regular testing and iteration leading to improved CTRs, conversions, and journey completion rates.

● Actionable insights for business teams — clear reporting and learnings that inform product and marketing decisions.

Job Summary: We are seeking a skilled Project Manager to lead and coordinate projects from initiation through to completion. The ideal candidate will have strong leadership and communication skills, with a proven ability to manage resources, timelines, and budgets effectively.

Key Responsibilities:

• Project Planning: Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
• Team Leadership: Lead project teams, providing direction, support, and motivation to ensure successful project execution.
• Communication: Serve as the primary point of contact for stakeholders, ensuring consistent communication regarding project status, risks, and changes.
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
• Budget Management: Monitor project budgets, ensuring that resources are allocated efficiently and that the project remains within financial constraints.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards and client expectations.
• Progress Tracking: Utilize project management tools to track progress, manage schedules, and report on project performance.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders, clients, and team members to ensure project success.

Qualifications:

• Bachelor’s degree in [relevant field, e.g., Business Administration, Project Management, etc.].
• Minimum 3 years of experience in project management or a related field.
• Proficiency in project management software (e.g., Asana, Trello, Microsoft Project).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• PMP certification or equivalent is a plus.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.

Preferred Skills:

• Experience in [specific industry or domain].
• Familiarity with Agile methodologies.
• Strong analytical and problem-solving skills.

📢 We're Hiring: Full-Time Recruiter (Remote)

We are looking for a Full-Time Recruiter to join our growing team!

🔹 Experience Required: Minimum 1 year in recruitment

🔹 Work Mode: Remote

🔹 Shift Timings: 10:00 AM – 6:00 PM

🔹 Working Days: Monday to Saturday

Key Responsibilities:

End-to-end recruitment process

Sourcing, screening & shortlisting candidates

Coordinating interviews and follow-ups

Maintaining candidate databases

Collaborating with internal teams to understand hiring needs

Requirements:

Proven experience of at least 1 year in recruitment

Strong communication and interpersonal skills

Self-motivated and able to work independently in a remote setup

If you're passionate about connecting talent with the right opportunity, we'd love to hear from you!

if anyone interested apply through link:  https://tiny.cc/NGtalent 

• Location: Vatva GIDC
• Experience : 1yr to 2yr (Only Male)
• Education: B.com or M.com

Cold calling to the client, Analyzing their requirements regarding the residential properties, scheduling their site visits and take proper followup till bookings of flats

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

Our client is currently looking for a Data Solutions Associate Director to join the data, technology & analytics division.

• Support agencies on client brief responses, working with the analytics & technology directors to develop tailored solutions using proprietary or partner technologies.
  
• Conduct client data & technology audits for development of audience strategies.
  
• Deliver detailed digital transformation roadmaps to support audience activation, provided in a client-ready format for agency partners to utilize.
  
• Project manage all signed-off SOW’s, from initiation to closure and ensure effective delivery.
  
• Work closely with agency planning teams to identify opportunities for clients within data & tech service scope.
  
• As the SME on data marketplaces, be the POC for buying teams with enquiries on data strategy for media activation (source, validate, build).
  
• Develop agency data ‘champions’ in your respective market, through training and enablement programs covering Identity resolutions, data governance and ethics policies, as defined by our global and legal teams.
  
• Work with the Regional & Marketing teams to create & deliver Learning & Development sessions on our partner solutions to buying and agency teams.
  
• Lead and develop key relationships with relevant data & technology partners, working with investment & agencies to deliver opportunities that support our client and internal requirements.
  
• Any other ad-hoc projects or tasks relevant to the position.
  
• Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimization and reporting processes.
  
  

We are looking for an enthusiastic and passionate Web Developer Intern with a proven track record of building Web apps from the ground up using ReactJs.

• 1-3 Years of experience in Web Development
• Strong proficiency in ReactJS and Firebase
• Knowledge of Twilio API is a plus.
• Understanding of front-end development tools such as Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.

• Any production project on ReactJs is a plus.

1. Developing new user-facing features using ReactJS.
2. Building reusable components and front-end libraries for future use
3. Translating UI/UX design wireframes into high-quality code for producing visual elements of the application.

4. Optimizing components and creating docs, unit, scenario, integration sanity test, etc. if required.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

Responsibilities

• Recruit Stockist/Super stockist.
• Develop Local sales strategies for market penetration for Domestic and International Tours.
• Researching and identifying sales opportunity, generating leads, target identification.
• Build new client’s database of Retail and Corporate Clients.
• Identify opportunities for campaigns and services that will lead to an increase in sales.
• Expanding business in the given territory.
• Promote the company's products/ services.

Technical Experience 

• Solid understanding of and experience in BlockChain Development preferred 
• 2+ years of Blockchain application development experience on platforms such as Ethereum, Hyperledger, BigchainDb, Multi-Chain.  
• Experience in solution building on Blockchain technology.  
• Experience on development tools such as Geth, Hyperledger Fabric/Sawtooth, Composer, Solidity Remix Functional  
• Basic understanding of Web applications architecture and protocols. 
• Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
• Any previous integration expertise, Strong in Agile, Banking or Financial Service development expertise, as well as software development in a large Enterprise environment, also required Security Architecture / Cryptography
• Front-end development experience in HTML, CSS, JavaScript, ES6/TypeScript Angular, Node.js, ReactJS .