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We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
We Aggressively hiring for freshers with good communications skills for our US IT, US Sales domain at our Vadodara Gujrat locations.
Fresh Passed out Graduates, Post Graduates can apply.
No pursuing candidates are required. days per week fixed Saturday and Sunday off. US shift.
Apply only if you want to build India's Audible with us and improve lives.
We are a bootstrapped profitable company. And looking for people who take accountability and has owner mentality.
Job Description
The selected candidate should have minimum 18+ years of delivering SAP projects and min 3+ years of leadership role experience. This role will report to SAP Practice Delivery head and take care of SAP delivery for a market unit at Wipro. A Key member of the practice delivery leadership team for delivering all SAP technology solutions ensuring a sustainable and profitable growth with right level of customer satisfaction.
Responsibilities:
- Customer stakeholder management
- Collaborate with sales and pre-sales team to ensure a deliverable solution offerings with right price
- Manage all SAP projects & associated processes
- To manage and engage a large and diverse team and partners
- Manage SAP practice operations including workforce management
- Continues improvement & innovation in delivery models
- SAP capability building and workforce transformation
- Spearheading revenue portfolio of $100M+ (Must)
- Handling FTE of 1000+ resources (Must)
We are scouting for an experienced candidate who has worked in Brand Activation and has an experience in managing brand campaigns effectively to promote products to generate brand recall.
The candidate must have a proven credential in managing the vendors and executing events/activations meticulously to avoid any hiccups.
We expect the candidate to also have deep understanding about the VM, In-branch branding collaterals, material and media types to efficiently implement the branch branding and manage the marketing collaterals requirements for internal stake holders.
Experience skills
- 6-8 years of experience in brand, activation, VM, negotiation, vendor management in CPG / FMCG / FMCD / BFSI.
- Excellent knowledge of media types, printing and vendor network.
- Understanding of conceptualization and execution of branding activities.
- Proven track record in brand campaign strategies
- In-depth knowledge of market catchment.
Key Responsibilities
- Developing the regional activation strategy for the company in line with the company objectives.
- Planning and implementing regional promotional campaigns in alignment with the sales team.
- Manage and execute lead generation programs.
- Stakeholder alignment on activation setting & budget sharing/planning basis Calendar.
- Co-ordinate new branch launches.
- Planning and managing small, medium and large format branch level channel partner engagement periodically in alignment with the stakeholder.
- Create value proposition for the product portfolios, on immediate and long-term basis
- Derive the regions budget for all marketing activation initiatives basis brand and business objectives in conjunction with the Brand Activation Lead.
- Scan the competitive and industry environment for potential consumer insights or marketing opportunities.
- Ensure brand compliance in all forms of communication.
- Leverage data analytics and martech tools to analyze sales, marketing, customer service, and competition trends.
Key performance Indication
On Time & In full Delivery Of:
- Ensure Budget compliance - Allocation vs actual spends, Billing Management & Vendor Management.
- Ground Activations, Catchment Visibility & Joint Business Activations - Planning, executing and monitoring on ground initiatives in line with Business objective. Initiatives focused in and around branch / micro branch catchment.
- Channel partner engagement, Branding Initiatives, Contests & R&R Meets - Planning and managing small, medium, large format and branch level channel partner engagement. End to end management of events.
- Large-scale activations – Planning, budgeting, Execution and monitoring all large-scale activations.
- Activity Efficiency - Ensure achievement of Conversion per lead generation activity for all business.
- Stakeholder Management – Ensuring stakeholder alignment and meeting on goal setting for all business.
Core Competency
- Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
- Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
- Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
- Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback
The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.
Responsibilities:
- Trains sales representatives and distributors in assigned territory.
- Organizes sales schedules of assigned staff.
- To act like a bridge between the company and distributor with providing stock reports and product inventories.
- Conducts performance evaluations that are timely and constructive.
- Handles disciplinary action against employees as needed and in accordance with company policy.
- Mostly to coordinate with Sales executives from his assigned district.
- Sales the company’s products in an assigned territory.
- Monitors existing accounts and regularly communicates with primary contacts for the account.
- Works to establish new accounts in the territory.
- Works toward increasing sales growth in the territory at an established rate determined by Company.
- To provide map coordinates and beat plans.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to build and maintain business relationships with clients.
- Excellent verbal and written communication skills.
- Excellent management and leadership skills.
- Excellent time management skills.
- Ability to multitask and complete work while traveling.
- Thorough knowledge of territory, market, and clients.
- Excellent problem-solving skills.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
Education and Experience:
- Bachelor’s degree in any domain.
- 3-4 years of core field sales/ marketing experience required.
CTC- 15 - 30k p.m.
DISPRZ is looking for a Software Engineer who will deliver individually on features /
enhancements under our products, as laid out as per the company’s product delivery
roadmap and own responsibility for their technical integrity, scalability and trouble-free
deployment to the customer.
Responsibilities (not exhaustive)
● Build and ship reliable software practicing robust software design and in-depth code
reviews.
● Build efficient, clean and reusable features / libraries / components
● Collaborate with our design and product teams on defining and delivering new
features to ensure a great experience for our users.
● Analyse and optimize existing UI and Server-side code for security, efficiency and
performance.
● Be a voice in ensuring the team stays true to the technical vision.
● Write clean, scalable code in mobile-based programming languages and/or .NET
● Write SQL Stored Procedures
● Test and deploy applications and systems
● Collaborate with technical lead to produce software design and architecture
● Translate designs and style guides provided by the UI/UX team into functional user
interfaces, while ensuring cross-browser compatibility and performance.
● Unit-test the code across platforms and browsers, to ensure functional consistency of
delivered output.
The Ideal Candidate
Education / Skill Set
● Engineering / MCA degree from a top school with an excellent academic record
● Object oriented programming knowledge is a must.
● High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
● Knowledge of any one JS framework like React Native, Angular, or the like, is a plus
● Formal knowledge in below areas will be an added advantage
● ASP.NET MVC
● Entity Framework Core/LINQ.
● Bootstrap framework
● SQL Databases
Experience
● Minimum 5 years’ experience in front-end development of software products using
Web-based technologies
● Experience doing Full-stack development is a great plus
Abilities and Traits
● Excellent planning, organizational, and prioritization skills
● Excellent analytical, troubleshooting and communication skills
● Ability to work under pressure and meet deadlines
● Ability to think ahead and anticipate problems, issues and solutions
● Work well as a team player and help the team members to resolve issues
● Be committed to quality and be structured in approach
● Excellent and demonstrable concept formulation, logical and analytical skills
● Create intuitive interfaces with great functionality in a timely manner.
● Be passionate about writing neat and clean code.
● Document the work and communicate any issues as and when they arise.
● Assist in troubleshooting any production issues.
- You will be proficient in Agile methodologies of Software Development especially SCRUM.
- You will be able to successfully maintain discipline as informed by your seniors.
- You will regularly attend stand-ups and project discussions.
- You will be proficient in full stack dot net development especially web technologies.
- You will have an intermediate level skill set in web development using .net technology.
- You will have a fair understanding of the testing cycle to improve the quality of the software being developed.
- You will assist in writing software requirements documentation.
- You will assist your seniors in doing business analysis on live projects.
- You will assist in doing software testing as and when required.
- You will attend regular training sessions conducted by your seniors.
- You will strive towards writing better code which is more efficient and is also maintainable.
- You will be proficient in team communication via the official channels such as email, project tracking tools, slack etc.