
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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Position: eComm & digital manager (SFCC, SFRA)
Location: Gurgaon
Experience: 7+ year
Qualification: Bachelor degree in IT
Key Deliverables (Essential functions & Responsibilities of the Job):
· Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.
· Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction
· Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
· Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.
· Identify eComm & digital demands in a timely and comprehensive manner and ensure business
· requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.
· Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
· Accountable for project delivery of applications or technology in time & budgets.
· Manage personnel and outside contractor(s) as required.
· Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
· Internal business customers in eComm & digita.
· Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
· Internal staff - direct reports (where applicable)
· IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
· This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
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Mail updated resume with below details-
Total Experience-
Relevant experience-
Experience in SFCC and SFRA –
Current CTC-
Expected CTC-
Notice period-
Current Location-
Would you be comfortable with job location (Gurgaon) ?
Email: etalenthire[at]gmail[dot] com
Satish: 88O 27 49 743
Sports Technology Technician - Video and Networks
Company: StanceBeam - Sports Tech
Location: Bangalore
Experience: 1-5 Years
About Us
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Video Systems installation and operations
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Networks & Connectivity
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Installation & Maintenance
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Field Support
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Required Skills
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- Experience with sports broadcasting or live events
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- Basic networking skills (setting up routers/switches)
- Sports background as player, coach, or fan
- Ability to work independently and solve problems
Day-to-Day Work
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- Travel: Visit different sports facilities across India
- Problem Solving: Fix technical issues quickly and efficiently
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- Lift equipment up to 30kg
- Work at heights and in various weather conditions
- Good eyesight and attention to detail
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- Work with cutting-edge sports technology
- Travel to exciting sports venues
- Learn and grow with emerging technologies
- Be part of a dynamic startup team
- Career growth opportunities in sports tech
Working Schedule
- Regular lab hours during weekdays
- Evening and weekend work for live sports events
- Travel required for venue installations and support
Ready to combine your technical skills with sports technology? Join us in revolutionizing how sports are analysed and broadcast!
Employment Type
Full-time or Contract
Hello Sir/Madam.
Greetings of the day...!!!
About Us :
Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.
Job description
² About the Role:
We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.
² Key Responsibilities:
l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.
l Participate actively in agile development processes, including sprint planning and QA updates.
l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.
l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.
l Review code for potential issues and collaborate with developers to identify system improvements.
l Track and manage defects, ensuring timely resolution and thorough documentation.
l Maintain detailed functional and technical documentation related to testing processes and results.
l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.
² Good to know:
l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc
l Performance test using JMeter, Flood.io, etc
l Experience of Browser Stack, Lamdatest, etc
l Experience in Junit/NUnit/Page Object Framework, etc
l Knowledge of DevOps.
l A passion for continuous improvement in both technology and process.
l Strong interpersonal, problem solving, and organizational skills
² What you need: Basic Skills
l Experience with SQL Server, including query optimization.
l Familiarity with version control systems like Git.
l Strong communication skills and the ability to work effectively in a remote environment.
l Experience with test plans and tools such as bUnit, xUnit, or Selenium.
l Experience in software testing, both manual and automation.
l Strong analytical skills and a keen attention to detail.
l Proactive approach with excellent problem-solving and communication skills.
l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.
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To ensure success as a Node.js developer, you should possess extensive knowledge of Node.js/ExpressJS based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Responsibilities:
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- Documenting Node.js processes, including database schemas, as well as preparing reports.
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- Keeping informed of advancements in the field of Node.js development.
Qualification:
- Bachelor’s degree in computer science, information science, or similar.
- At least three years’ experience as a Node.js and ExpressJS developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.

Here’s what we are looking for:
- You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
- You must be well versed in the React/Redux framework.
- Strong understanding of semantic HTML/HTML5, CSS/CSS3
- Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
- Good understanding of MVC architecture.
Good to have:
- Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
- Exposure to page speed improvement techniques.
- Exposure of building responsive websites at scale.
- Prior work experience in Angular, Backbone, React
- Reach at 91 084 76999
The ROLE
- Handle the inbound interest received by Marquee
- Get the inbound leads to setup an online demo with us
- Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
- Conduct online demos with the prospects and turn them into paying customers
- Ensure that the product demo is neat and organized
- Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
- Manage on-going relationships with customers
- Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
- Strive to achieve the sales targets
- Work with our Founder on strategic alliances - potentially travelling to various financial centers globally
Here are some important things to consider prior to applying to us:
- Knowledge/prior experience with startup fund raising is a distinct advantage
- WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
- You should own a laptop
- EXCELLENT written & spoken English required
- We shall provide a 5-7 days training session once you join in
You will:
- Write excellent production code and tests and help others improve in code-reviews
- Analyze high-level requirements to design, document, estimate, and build systems
- Coordinate across teams to identify, resolve, mitigate and prevent technical issues
- Coach and mentor engineers within the team to develop their skills and abilities
- Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes
You have:
For (Fullstack):
- 2 - 10 Years of experience
- Strong with DS & Algorithms
- Hands on Experience in the Programming languages: JavaScript (React or Angular), Python, SQL.
- Experience with AWS.
For (Geo Team):
- 4 - 10 years of experience
- Experience with Big Data technologies like Hadoop, Spark, Map Reduce, Kafka, etc
- Experience using object-oriented languages (Java, Python)
- Experience in working with different AWS technologies.
- Experience in software design, architecture and development.
- Excellent competencies in data structures & algorithms.
For (Backend):
- 2 - 10 years of experience
- Hands on product development experience using Java/ C++/Python
- Experience with AWS,SQL,GIT
- Strong with Data structures and Algorithms
Additional nice to have skills/certifications:
For Java skill set:
Mockito, Grizzly, Netty, VertX, Jersey / JAX-RS, Swagger / Open API, Nginx, Protocol Buffers, Thrift, Aerospike, Redis, Kinesis, Sed, Awk, Perl
For Python skill set: Data Engineering experience, Athena, Lambda, EMR, Spark, Glue, Step Functions, Hadoop, Kinesis, Orc, Parquet, Perl, Awk, Redshift
For (Data Engineering):
- 2 - 10 years of experience
- Experience with object-oriented/object function scripting languages: Python.
- Experience with AWS cloud services: EC2, RDS, Redshift,S3,Athena, Glue
- Must be proficient in GIT, Jenkins, CICD (Continuous Integration Continuous Deployment)
- Experience in big data technologies like Hadoop, Map Reduce, Spark, etc
- Experience with Amazon Web Services and Dockers








