
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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Company Overview
IndiWork Software Solutions Pvt. Limited is a full-service provider for web design, development, and online marketing, serving various industries globally. Located in Mohali, we enable businesses to enhance their web presence, achieve better search rankings, and convert leads. Focusing on scalable business solutions, our mission is to allow clients to concentrate on marketing and sales, while we manage seamless back-end operations. We value passion, commitment, integrity, innovation, teamwork, and trust.
Job Overview
IndiWork Software Solutions Pvt. Limited is seeking a passionate and committed Mid-Level Senior Digital Marketing professional to join our team on a full-time, hybrid basis. The position is based out of Mohali, with work extending to Chandigarh, Ambala, and Patiala. The ideal candidate will possess proven expertise in digital marketing strategies and tools, contributing significantly to our mission of delivering scalable solutions.
Qualifications and Skills
- Proven expertise in SEO/SEM to drive site traffic and improve search rankings (Mandatory skill).
- In-depth knowledge of Google Analytics for monitoring web traffic and generating insights (Mandatory skill).
- Proficiency with Email Marketing Platforms to create, send, and evaluate email campaigns (Mandatory skill).
- Experience using Content Management Systems for updating and managing site content effectively.
- Strong capability in Social Media Marketing to increase brand awareness and engage with customers.
- Ability to conduct thorough Data Analysis to assess campaign performance and optimize marketing strategies.
- Expertise in setting up and managing Pay-Per-Click Advertising to maximize reach and investment return.
- Familiarity with Marketing Automation Tools to streamline marketing processes and campaigns.
Roles and Responsibilities
- Develop and execute comprehensive digital marketing strategies to enhance online presence and lead generation.
- Manage and optimize marketing campaigns across SEO, SEM, email, and social media platforms.
- Utilize Google Analytics to track performance metrics, identify trends, and report on key marketing KPIs.
- Oversee content management processes to ensure consistent and impactful messaging across all channels.
- Collaborate with cross-functional teams to align marketing goals with business objectives.
- Perform data-driven analysis to optimize marketing efforts and improve conversion rates.
- Implement pay-per-click advertising strategies that align with business goals and budget considerations.
- Enhance marketing automation processes to increase efficiency and scalability of campaigns.
Job Description – Machine Learning Expert
Role: Machine Learning Expert
Experience: 6+ Years
Location: Bangalore
Education: B.Tech Degree (Computer Science / Information Technology / Data Science / related fields)
Work Mode: Hybrid – 3 Days Office + 3 Days Work from Home
Interview Mode: Candidate must be willing to attend Face-to-Face (F2F) L2 round at Bangalore location
About the Role
We are seeking a highly skilled Machine Learning Expert with a strong background in building, training, and deploying AI/ML models. The ideal candidate will bring hands-on expertise in designing intelligent systems that leverage advanced algorithms, deep learning, and data-driven insights to solve complex business challenges.
Key Responsibilities
- Develop and implement machine learning and deep learning models for real-world business use cases.
- Perform data cleaning, preprocessing, feature engineering, and model optimization.
- Research, design, and apply state-of-the-art ML techniques across domains such as NLP, Computer Vision, or Predictive Analytics.
- Collaborate with data engineers and software developers to ensure seamless end-to-end ML solution deployment.
- Deploy ML models to production environments and monitor performance for scalability and accuracy.
- Stay updated with the latest advancements in Artificial Intelligence and Machine Learning frameworks.
Required Skills & Qualifications
- B.Tech degree in Computer Science, Information Technology, Data Science, or related discipline.
- 6+ years of hands-on experience in Machine Learning, Artificial Intelligence, and Deep Learning.
- Strong expertise in Python and ML frameworks such as TensorFlow, PyTorch, Scikit-learn, Keras.
- Solid foundation in mathematics, statistics, algorithms, and probability.
- Experience in working with NLP, Computer Vision, Recommendation Systems, or Predictive Modeling.
- Knowledge of cloud platforms (AWS / GCP / Azure) for model deployment.
- Familiarity with MLOps tools and practices for lifecycle management.
- Excellent problem-solving skills and the ability to work in a collaborative environment.
Preferred Skills (Good to Have)
- Experience with Big Data frameworks (Hadoop, Spark).
- Exposure to Generative AI, LLMs (Large Language Models), and advanced AI research.
- Contributions to open-source projects, publications, or patents in AI/ML.
Work Mode & Interview Process
- Hybrid Model: 3 days in office (Bangalore) + 3 days remote.
- Interview: Candidate must be available for Face-to-Face L2 interview at Bangalore location.
Realize your potential by joining the leading performance-driven advertising company!
As an Advertising Sales Manager in our Bangalore office, You’ll spearhead new business development efforts, drive high-impact performance marketing deals, and help expand Taboola’s advertiser base across key verticals in the region. This is your opportunity to be at the forefront of digital media sales, build strategic partnerships, and directly contribute to the growth of Taboola as the leading content discovery and performance marketing platform in the region.
To thrive in this role, you’ll need:
- 5–7 years of experience in advertiser sales, preferably within a digital media or ad tech company
- Deep understanding of the digital technology and revenue ecosystem
- Proven success in structuring and negotiating digital media deals, ideally within the Indian market
- A passion for online content and the ability to drive strategic partnerships
- Strong communication and presentation skills, with experience building and maintaining senior-level client relationships
- Excellent analytical skills to identify trends and inform sales strategies
- Ability to work independently in a fast-paced, dynamic environment and consistently meet or exceed revenue goals
- Proficiency in a local language (e.g., Tamil, Telugu, Kannada, or Malayalam) is a strong plus for building deeper client relationships and navigating regional markets.
Bonus points if you have:
- Experience selling multiple advertising solutions and managing full sales cycles
- Familiarity with content marketing, native advertising, or performance-based digital ad solutions
- A strong network of relevant stakeholders in the Indian digital advertising ecosystem
How you’ll make an impact:
As an Advertising Sales Manager you’ll bring value by:
- Building, managing, and converting a robust pipeline of leads into signed partnerships
- Effectively explaining Taboola’s product suite and how it fits into a client’s digital strategy
- Selling across multiple products while maintaining a cohesive and strategic message
- Working closely with the National Sales Director and broader sales team to meet and exceed targets
- Collaborating with Account Management to ensure seamless campaign implementation and performance
- Providing field feedback to product teams to inform future development
- Leading presentations, conducting negotiations, and closing contracts independently
Why US?
If you ask Taboolars what they love about working here, they’ll tell you they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
Adam Singolda, Taboola Founder and CEO says:“You can copy anything from another business but you can’t copy a company’s culture.”
- Well-being: Competitive benefits, global exposure, and a supportive culture
- Flexibility: Hybrid work environment offering both independence and collaboration
- Global Reach: Work with the world’s top publishers and advertisers including BBC, Axel Springer, India Today, Zee, NDTV, Times
What will I be doing?
- Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
- Defining resource requirements and managing resource availability & allocation both internal and third party
- Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
- Managing delivery of the project according to this plan.
- Tracking projects and providing regular reports on project status to project team and key stakeholders.
- Managing and adjusting for any changes in project scope, schedule and / or budget.
- Identifying and mitigating potential risks.
- Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
- Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
- Should be well versed with project management domains: Initiating, planning, executing, controlling and closing
What skill do I need?
- Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
- Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
- Document the development process, architecture, and standard components.
- Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages
- Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
- Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
- Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented
Required Qualification :
- Bachelor's degree in business or related field of study.
- Three years of experience in a related IT field
- Exceptional verbal, written, and presentation skills
- Ability to work effectively both independently and as part of a team.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Knowledge of file management, transcription, and other administrative procedures
- Ability to work on tight deadlines.
- Hands Knowledge of utilities such as MS Teams, Zoom, Slack
- Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
- Ability to work in a fast-paced, self-directed environment under deadline pressures
- Ability to manage own workload independently, multi-task and prioritize effectively
- Detail oriented and proactive
- Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements
We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.
Responsibilities:
- Develop and maintain web applications using PHP frameworks, primarily Laravel.
- Collaborate with the team to gather and define project requirements, specifications, and technical designs.
- Write clean, well-structured, and efficient code that follows best practices and coding standards.
- Implement and integrate third-party APIs and services as needed.
- Customize and extend WordPress functionalities using plugins and themes.
- Optimize application performance and ensure scalability.
- Troubleshoot and debug issues, perform testing, and provide timely resolutions.
- Collaborate with designers to implement UI/UX designs and ensure a seamless user experience.
- Stay updated with the latest trends, tools, and technologies related to PHP, Laravel, and WordPress.
- Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
- Document technical specifications, processes, and procedures.
Requirements:
- Proven experience as a PHP Developer, preferably with Laravel and WordPress.
- Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.
- Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.
- Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).
- Experience working with version control systems, such as Git.
- Understanding of MVC design patterns and OOP concepts.
- Ability to write efficient SQL queries and optimize database performance.
- Knowledge of RESTful web services and API development.
- Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.
* Designing and implementing applications
* Candidate should be a skilled software developer
* Developing and testing software
* Resolving technical issues that arise
* Can write beautiful and fast code
* Has knowledge regarding designing, testing, and implementation of software components
* Self learner
* Should know git, cPanel FTP
* Competencies in working with technologies like AJAX, MySQL, JSON, HTML,
* Knowledge of Laravel or other MVC Frameworks
- Fixing bugs

* -Be part of a Culture where Customer Obsession, Ownership, Teamwork, Bias for Action and Insist on High standards are a way of life
* -Desire to work in a start-up environment, work culture, and be able to self-manage and self-initiative.
* -Learn and use cutting-edge technology to build state-of-the-art platforms that enhance customer experience at scale
* -Be part of high-performing teams that know how to have fun along the way
* -Collaborating with Designer and Product Managers to translate beautiful designs into pixel-perfect views
* -Experimenting and suggesting improvements to our frontend tools & workflows
* -Taking the lead to maintain, refactor and if necessary, throw away legacy frontend code
* -End-to-end engineering - design, development, testing, and deployment for the UI work
**~ Job Requirements ~**
* -2-4 years of hands-on experience developing mobile/web apps with at least 2 years using React Native
* -Sound knowledge of JavaScript ES6 & ReactJS + React Native
* -You have a sound understanding of React-Native and Flutter Dart
* -A command of native iOS and Android development
* -Must have published more than two apps to play store/ app store which has a server-side interaction
* -Strong understanding of mobile design principles, patterns, and best practices ● Strong analytical skills and the ability to review code
* -Proven experience in both small and medium-size teams
* -Proven ability to architect mobile applications and adapt and improve the existing architecture Unit testing with automated testing suites, like Jest
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
- We were also covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!
The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow.
Roles & Responsibilities
- Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
- Understand the industry requirements and develop courses to help students meet high standards
- Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
- Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
- Collaborate with business development team to meet content production deliverables
- Define & structure content development process; work with educational content across all levels
- Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
- Work closely with senior faculty, freelancers and global industry leaders
Here is a peak into the role : https://www.youtube.com/watch?v=RTUAwnRk5Oc" target="_blank">https://www.youtube.com/watch?
Skills Required
- BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
- Online/ self taught/MOOC) OR a degree in Maths/Statistics.
- 4+ years of experience in e-Learning and/or creating customised higher education programs
- Experience in software development (backend/full-stack web development) , Data science is valuable.
- Excellence in problem solving and structuring of complex processes in new terrains
- Master in Higher Education/ Technology, Education & Innovation is preferred
- Experience in (digital) pedagogic content production; preferably higher education is preferred
As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.
You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code
Your Key Responsibilities
- Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
- Developing reusable Infrastructure code and testing frameworks
- Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
- Design a scalable Centralized Logging and Metrics platform
- Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.
What to Bring
- Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
- Experience in developing applications using programming languages like Java, Python and Go
- Experience in handling logs and metrics at a high scale.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.









