
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
Similar jobs
Job Title:
Full Stack Engineering Intern – Remote Software Innovator
Job Summary:
Unleash your potential at Springer Capital by developing state-of-the-art digital applications from front to back—creating seamless, innovative user experiences that drive our tech-forward investment strategies.
Job Description:
Founded in 2015, Springer Capital is a pioneering asset management and investment firm redefining the finance landscape through advanced digital solutions. We’re dedicated to capitalizing on emerging opportunities with agility, cutting-edge technology, and a relentless commitment to excellence. With a culture steeped in innovation and forward-thinking, we’re now looking for the next generation of tech talent to join our dynamic team.
Job Highlights:
As a Full Stack Engineering Intern, you’ll work on end-to-end software development projects that power our digital platforms. You will collaborate with seasoned professionals across design, development, and product strategy to build robust, scalable, and user-centric applications—all within a fully remote and flexible work environment.
Responsibilities:
- Full Stack Development:
- Develop responsive frontend interfaces using technologies such as HTML, CSS, and modern JavaScript frameworks (React, Angular, or Vue).
- Build and maintain backend services and APIs utilizing Node.js, Python, or similar languages.
- Seamless Integration:
- Collaborate with multidisciplinary teams to ensure smooth and efficient integration between frontend and backend systems.
- Optimize application performance and scalability through iterative testing and code reviews.
- Innovation & Quality:
- Participate in agile development cycles, contributing fresh ideas and tackling complex challenges that enhance user experience.
- Document technical specifications through detailed workflow diagrams and comprehensive code annotations.
- Collaboration & Learning:
- Engage actively in cross-team brainstorming sessions and technical discussions to continuously drive improvements and innovations in our software stack.
What We Offer:
- In-Depth Training & Mentorship: Gain hands-on experience and learn from industry veterans through regular feedback sessions and cutting-edge training programs.
- High-Impact Projects: Contribute to digital initiatives that directly support our strategic vision, with tangible results that enhance operational efficiency.
- Dynamic & Remote Culture: Enjoy the freedom of a flexible, remote work environment that values creativity, collaboration, and professional growth.
- Career Advancement: Unlock significant opportunities for long-term career progression as you gain practical, industry-leading skills.
Requirements:
- Currently pursuing or recently graduated in Computer Science, Software Engineering, or a related discipline.
- Strong foundational skills in frontend development (HTML, CSS, JavaScript) and basic proficiency in backend programming.
- Passion for developing innovative, user-friendly digital applications with an eye for both aesthetics and functionality.
- Excellent communication and teamwork skills, with a proactive attitude toward learning and problem solving.
- A creative mindset, eager to contribute ideas and work in a rapidly evolving tech environment.
About Springer Capital:
Springer Capital is at the vanguard of integrating digital innovation with traditional finance. We’re committed to leveraging technology to redefine asset management, unlocking new opportunities and driving transformative strategies that shape the future of investments.
Location: Global (Remote)
Job Type: Internship
Pay: $50 USD per month
Work Location: Remote
Take the leap with Springer Capital—where your innovative spirit and technical expertise help build the digital backbone of tomorrow’s finance.
About the Role
We are seeking detail-oriented Accounting Interns to join our team remotely for a 3-month internship. This internship is ideal for students or recent graduates interested in accounting, bookkeeping, and financial reporting. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.
Responsibilities
- Assist in maintaining financial records and ledgers.
- Support accounts payable and receivable processes.
- Help in preparing financial statements, reports, and reconciliations.
- Assist in budgeting and expense tracking.
- Collaborate with the finance team to ensure accuracy and compliance.
- Support audits and documentation of accounting processes.
Requirements
- Basic understanding of accounting principles, financial statements, and bookkeeping.
- Familiarity with MS Excel/Google Sheets for financial data management.
- Attention to detail and accuracy in handling numbers.
- Strong analytical and problem-solving skills.
- Ability to work independently in a remote environment.
- Good communication skills and professionalism.
What You’ll Gain
- Hands-on experience in accounting and financial management.
- Exposure to real-world accounting processes and reporting.
- Mentorship from experienced accounting professionals.
- Completion Certificate upon successful completion.
- Letter of Recommendation based on performance.
Internship Details
- Duration: 3 months
- Location: Remote (Work from Home)
- Stipend: Unpaid
- Perks: Completion Certificate + Letter of Recommendation
We are looking for an experienced DB2 developer/DBA who has worked in a critical application
with large sized Database. The role requires the candidate to understand the landscape of the
application and the data including its topology across the Online Data store and the Data
Warehousing counter parts. The challenges we strive to solve include scalability/performance
related to dealing with very large data sets and multiple data sources.
The role involves collaborating with global team members and provides a unique opportunity to
network with a diverse group of people.
The candidate who fills this role of a Database developer in our team will be involved in building
and creating solutions from the requirements stage through deployment. A successful candidate
is self-motivated, innovative, thinks outside the box, has excellent communication skills and can
work with clients and stakeholders from both the business and technology with
ease.
Required Skills:
Expertise in writing complex data retrieval queries, stored procs and performance tuning
Experience in migrating large scale database from Sybase to a new tech stack
Expertise in relational DB: Sybase, AZURE SQL Server, DB2 and nosgl databases
Strong knowledge in Linux Shell Scripting
Working knowledge of Python programming
Working knowledge of Informatica
Good knowledge of Autosys or any such scheduling tool
Detail oriented, ability to turn deliverables around quickly with high degree of accuracy Strong
analytical skills, ability to interpret business requirements and produce functional and technical
design documents
Good time management skills - ability to prioritize and multi-task, handling multiple efforts at
once
Strong desire to understand and learn domain.
Desired Skills:
Experience in Sybase, AZURE SQL Server, DB2
Experience in migrating relational database to modern tech stack
Experience in a financial services/banking industry
Designation: Automation & IoT Engineer (Water Treatment)
Key responsibilities:
- Design, implement, and maintain automation systems (SCADA, PLC, HMI) tailored for groundwater treatment plants, ensuring seamless integration with existing infrastructure.
- Program and configure PLC/SCADA systems for process automation of pumps, valves, filters,dosing systems, chemical treatment, backwashing, sludge handling, and other water treatment operations.
- Integrate IoT-based real-time monitoring solutions including flow meters, pressure transmitters,water level sensors, and water quality instruments (pH, turbidity, TDS, conductivity, chlorine
- residual, etc.).
- Develop and configure data acquisition systems (DAQ) to collect, process, and analyze operational parameters, ensuring availability of accurate real-time and historical data.
- Set up dashboards and cloud-based remote monitoring platforms for centralized control,reporting, and decision-making across multiple plant sites.
- Ensure reliable industrial communication protocols (Modbus RTU/TCP, Profibus, OPC-UA, MQTT,Ethernet/IP, LoRa, GPRS/4G/5G) for smooth data exchange between PLCs, IoT devices, and cloud servers.
- Conduct system testing, troubleshooting, diagnostics, and preventive maintenance of PLCs,SCADA servers, HMIs, sensors, actuators, and communication networks to minimize downtime.
- Collaborate with process engineers and plant operators to optimize plant performance through advanced control strategies (PID tuning, VFD integration, energy optimization, predictive
- maintenance).
- Design and implement cyber security measures to protect automation & IoT systems from unauthorized access, malware, and data breaches.
- Prepare and maintain technical documentation including control logic diagrams, wiring diagrams,SOPs, and system manuals.
- Coordinate with vendors and contractors for procurement, installation, and commissioning of automation hardware/software.
- Support plant expansion and upgradation projects by evaluating new automation technologies and IoT solutions.
- Train and mentor plant operators on SCADA/HMI usage, alarm handling, and IoT dashboards to improve operational efficiency.
- Generate periodic performance reports on plant automation, IoT monitoring, energy consumption and water quality compliance.
Responsibilities:
- Be a key player in the entire application development lifecycle, build and maintain excellent react applications with clean code
- Formulating an effective process to implement pixel-perfect UI's that match designs.
- Generating front-end libraries and reusable components for later use.
- Maximizing performance of components across a wide range of web-capable devices and browsers Skills.
- Working in collaboration with the team members and project managers to develop clean, modern, smooth animations and transitions that provide an excellent user experience.
- Create and maintain workflow with the team for implementing and integrating the third-party APIs and work along with the backend team.
- Flexible in working with a small team of frontend-backend developers, a project manager, and other programmers.
- Liaise with the internal team to produce top-notch prototypes and mock-ups.
- Participating in concepts of new programs, products, or features by monitoring industry development trends and assisting team members for development.
- An understanding of common programming paradigms and fundamental React principles, similar as React components, hooks, and the React lifecycle.
- Discussing and implementing new project management ideas with team and problem-solving skills to overcome obstacles.
- Keep abreast with day to day developments in technology and working with native modules.
- Assist with building estimates and assume accountability for your job and results delivery.
Requirements:
- Bachelor’s or Master’s degree in computer science, computer applications or related fields.
- Proven working experience as a React Developer for 3+ years and above.
- Hands-on experience on HTML5, CSS3, and CSS frameworks.
- Demonstrable knowledge on Web services, Web API, REST services & GraphQL.
- Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
- Applicable knowledge on Social API integration, Core location APIs, Web Views, Payments integration
- Proficiency in understanding of layout aesthetics .
- Excellent analytical, problem-solving and multitasking skills.
- Ability to solve novel and challenging React problems.
- Capability to understand ,develop and sustain continuous integration and delivery.
WiseApp is looking out for future leaders! Our Business Development team is expanding and we're looking for Business Development Associates. Your journey will start as an individual contributor, working in a team, directed towards driving business while growing internally in the organisation.
Roles and Responsibilities
- Define and execute territory and account sales plans for your assigned geographic
territory and then meet and exceed sales quotas through prospecting, qualifying,
managing, and closing sales opportunities within the assigned territory. - Develop and manage sales pipeline, prospect and assess sales and move multiple
transactions simultaneously through the sales pipeline. - Manage and track customer interaction and transactional information in a CRM
system. - Coordinate pre-sales resources throughout the sales cycle.
- Provide presentations, product demonstrations, and general support to prospective
customers. - Execute a land-and-expand sales strategy with well-thought-out enterprise sales
strategies. - Provide regular reporting of prospecting, pipeline, and forecast through the CRM
system. - Keep abreast of competition, competitive issues, and products.
- Practice effective, excellent communication with management, customers, and
support staff.
Desired Candidate Profile
Experience:- Maximum of 2 years, SaaS selling experience is an added bonus, Freshers can also apply.
Qualifications:- Completed graduation in any stream
Job Location:- Bangalore
Looking out for candidates who can join on an immediate basis.
Perks and Benefits
- Compensation: Upto 7LPA + Attractive incentive schemes
- Distinctive team: Our team is an inspiration powerhouse built with the best minds from the
startup, consulting, and corporate ecosystem - Empowering role: You get a high growth / high impact role setting up sales from scratch
- Culture of a caring meritocracy with great perks: A caring meritocracy built by inspirational
leaders; ultra-modern office space
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you onboard Team BYJU’s. All the best!
Business Development Associate - Direct Sales (On-Field Profile)
Sector: Sales
Locations: Across India
Working Days:5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Business Development Associate - Inside Sales (Office Profile)
Sector: Sales
Location: Bangalore, India
Working Days: 5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Based on your profile, we would like to shortlist you for a Video Interview Call with us after a brief interaction overcall.
● 4+ years experience in JavaScript for Scripting and UI Automation Script.
●Strong experience in working with Protractor, Super test - Mocha.
●Experienced in SQL for DB scripting and DB Operation and good knowledge in SQL Server management studio.
●Hands-on with API Automation testing using any decent tool like is by.
●Experienced in GitHub, Jenkin, TeamCity and Knowledge on Jira.
●The ability to build automation frameworks from scratch and being confident to manage all aspects of the framework
●Exposure to/working knowledge of the Agile Methodology (e.g. Kanban, Scrum)











