Key Account Manager

Role : Senior Full Stack Engineer (Frontend Focus)

Location : Hyderabad/Bangalore/Gurgaon/Mumbai

Role Summary

We're looking for a **Senior Full Stack Engineer (Frontend Focus)** to build modern, AI-powered enterprise applications. You'll primarily focus on creating scalable, high-performance frontend experiences using React and Next.js, while contributing to backend services, APIs, and AI integrations where needed. You'll work closely with Product, Design, and AI teams to build intuitive, performant, and production-ready applications.

Minimum Qualifications

* 3–7 years of software engineering experience.

* Strong experience with React, Next.js, TypeScript, JavaScript, HTML, and CSS.

* Experience building and shipping production-grade frontend applications, including enterprise dashboards and data-intensive applications.

* Strong understanding of frontend architecture, state management (Redux, Zustand, Context API, or similar), rendering lifecycle, and performance optimization, including code splitting, lazy loading, bundle optimization, caching strategies, and Core Web Vitals.

* Experience building complex UI experiences using modern frontend technologies, including data visualization, Canvas, WebGL, Service Workers, and Web Workers.

* Experience building and integrating REST APIs and backend services using Node.js.

Preferred Qualifications

* Experience building AI-powered applications or AI agents using LangChain, LlamaIndex, CrewAI, or similar AI frameworks.

* Experience with vector databases and Retrieval-Augmented Generation (RAG) applications.

* Experience with DevOps practices and cloud platforms such as AWS, Azure, or GCP.

* Experience with Docker and Kubernetes.

* Experience building reusable component libraries, design systems, or micro-frontend architectures.

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

Job Title: Purchase Executive

Qualification: BE/Bcom

Experience: 3 to 5 SAME FIELD

Industry: Manufacturing

Notice Period :1 (immediate joining)

Key Responsibilities:

We are seeking a motivated and detail-oriented Purchase expert to join our procurement team. The ideal candidate will be responsible for sourcing and purchasing materials, equipment, and services required by the organization. This role requires strong negotiation skills, keen attention to detail, and the ability to build strong supplier relationships. The Purchase Executive will play a crucial role in ensuring that all procurement activities support and adhere to organizational goals and objectives.

Key Responsibilities:

1.     Sourcing and Procurement:

o   Identify and source suppliers and vendors for various products and services.

o   Evaluate suppliers based on price, quality, and delivery speed.

o   Negotiate contracts, terms, and conditions with suppliers.

2.     Purchase Order Management:

o   Generate purchase orders and ensure accuracy of specifications, quantities, and delivery timelines.

o   Monitor and track orders to ensure timely delivery.

o   Resolve discrepancies between purchase orders and supplier invoices.

3.     Inventory Management:

o   Maintain optimal inventory levels to meet operational requirements.

o   Coordinate with warehouse and logistics teams to ensure efficient stock replenishment and distribution.

4.     Supplier Relationship Management:

o   Develop and maintain strong relationships with suppliers.

o   Address supplier issues and concerns promptly to ensure uninterrupted flow of goods and services.

5.     Compliance and Documentation:

o   Ensure compliance with company policies, procedures, and regulatory requirements.

o   Maintain accurate records of purchases, pricing, and other relevant data.

Skills and Qualifications:

·        Proven experience in Purchase field or similar role, preferably in [industry or sector].

·        Solid knowledge of procurement processes, policies, and procedures.

·        Strong negotiation and communication skills.

·        Excellent analytical and problem-solving abilities.

·        Proficient in MS Office suite and ERP software

Sales Associate

Experience : 5 to 10 years

Location : Hyderabad (initially remote)

Shift : 7:00 PM to 4:00 AM(IST)

Job type : Full-time

Skills:

sales and business development

b2b sales

ai products sales

hrtech

talent hiring landscape

acv

sales target planning

software product sales

Role :

We are seeking a highly motivated and experienced Sales Lead to join our growing team and drive the adoption of our AI Talent platform. As a foundational member of our sales organization, you will be responsible for building and executing a sales strategy that targets founders, hiring managers, and talent acquisition leaders at high-growth technology companies. This is a unique opportunity to represent a cutting-edge product and play a pivotal role in our company’s growth story. The ideal candidate is a strategic thinker with a hands-on approach, capable of both closing deals and building the framework for a scalable sales function.

Key Responsibilities :

• Develop and execute a comprehensive sales strategy to achieve and exceed revenue targets.
• Identify, engage, and cultivate relationships with key decision-makers, primarily within the tech and startup ecosystem.
• Manage the full sales cycle, from prospecting and lead generation to product demonstrations, negotiation, and closing deals.
• Articulate The Cohort’s value proposition clearly, demonstrating how our AI-driven solution solves critical hiring challenges.
• Build and maintain a robust sales pipeline, providing accurate forecasting and reporting.
• Collaborate with the marketing team to align on lead generation campaigns and sales enablement materials.
• Gather customer feedback and market intelligence to inform product development and sales strategy.
• As the team grows, mentor and lead junior sales representatives to foster a high-performance culture.

Qualifications :

• 5+ years of experience in a B2B SaaS sales role, with a proven track record of exceeding sales quotas.
• Experience in the HR technology, recruiting, or talent acquisition industry is strongly preferred.
• Demonstrated success in selling to founders, C-level executives, and hiring managers.
• Exceptional communication, presentation, and negotiation skills.
• A deep understanding of the challenges and dynamics of technical recruiting.
• Self-starter with an entrepreneurial spirit, comfortable working in a fast-paced, ambiguous environment.
• Proficiency with modern CRM and sales engagement platforms.

What We Offer :

• A competitive salary and commission structure.
• Comprehensive benefits package.
• The opportunity to be an early and impactful member of a rapidly growing AI startup.
• A collaborative and innovative work culture.
• The chance to work with a cutting-edge product that is transforming an industry.

Responsibilities: 

• Design, code and deliver UI capabilities using Qt that would interact with backend python functionalities seamlessly. 
• Solve critical issues by coding in a hands-on and efficient manner.
• Developed CI/CD pipelines for corporate infrastructure. 
• Extensive hands-on experience developing frontend systems 
• Ability to assess and prioritise architectural components, features and bugs..
• Ability to work in an efficient startup creating innovative technology Qualifications: 
• 3+ years of industry Experience in frontend desktop application design and development. 
• Bachelor/Masters in Computer Science Engineering, other branches of engineering from Tier 1 colleges. 
• Should have a good working knowledge of Qt. 
• Familiarity with front-end technologies (like JavaScript, CSS and HTML5). 
• Strong analytical thinking and problem-solving ability Preferred Skills: 
• Attuned design sense so can collaborate with UX designers and hold high quality bars. 
• Strong Programming Skills in Python. Experience in Image Processing is a bonus 
• Deep hands-on technical expertise in full-stack development. Location: Bangalore Salary: Industry Standard with ESOP.

Note: CTC not a constraint for the right candidate.

Looking for Backend Developers (Node.js)

Roles & Responsibilities

• This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
• 
  
• You'll be set up for success if you have:
• Working knowledge of Typescript and JavaScript development
• Basic understanding of NodeJS development and its eco system
• Basic understanding of SQL (MySQL and/or Postgres) and NoSQL (Mongo DB / DynamoDB) databases
• Basic understanding of REST / SOAP API schematics
• Basic understanding of code versioning tools(GIT, SVN).
• Strong computer science and Engineering background
• Even better if you have:
• Good understanding of using container technologies like Docker for application packaging and running them on Cloud
• Good understanding in setting up CI/CD for application stack
• Working exposure in test driven development and its methodology like Code coverage etc
• Good understanding in using code quality tools to measure and improve on technical debt
• We bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, this is the place to be.
• As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
• If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at our organisation.
• We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
• If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
• Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
• We look forward to hearing from you.

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)