
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
Connect with the team
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Job Overview:
We are looking for a creative, proactive, and experienced Senior Social Media Specialist to lead social media activities for both client accounts and the company's digital presence. The ideal candidate should have excellent communication skills, strong content planning abilities, and hands-on experience in managing multiple social media platforms while coordinating with internal teams and clients.
Key Responsibilities:
- Develop and execute social media strategies for multiple client accounts and the company's own social media platforms.
- Create monthly content calendars aligned with marketing objectives and brand guidelines.
- Write engaging, creative, and platform-specific content for social media posts, captions, reels, stories, and campaigns.
- Develop innovative content ideas that increase audience engagement, reach, and brand awareness.
- Actively manage and grow the company's social media pages across platforms such as Instagram, Facebook, LinkedIn, X (Twitter), and YouTube.
- Work as a Brand Strategist by understanding each client's business goals and creating social media strategies that strengthen their online presence.
- Coordinate with graphic designers, video editors, content writers, and digital marketing teams to ensure timely execution of campaigns.
- Review creatives and content before publishing to maintain quality and brand consistency.
- Monitor social media performance and prepare monthly performance reports with actionable insights.
- Stay updated with the latest social media trends, platform updates, and competitor activities.
Required Skills:
- Strong understanding of social media platforms and their best practices..
- Experience in content planning, content creation, and campaign execution.
- Ability to create engaging and audience-focused social media content.
- Ability to manage multiple client accounts simultaneously.
- Basic knowledge of analytics tools and social media insights.
- Familiarity with Canva, Meta Business Suite, LinkedIn, and social media scheduling tools.
- Knowledge of digital marketing (SEO, Performance Marketing, Meta Ads, Google Ads, etc.) is a plus.
Ability to commute/relocate:
- Jhalana Doongri, Jaipur, Rajasthan
Education:
- Bachelor's (Required)
Experience:
- Social media management: 2 years (Required)
Language:
- English (Required)
Work Location: In person
About the Role
We are looking for a motivated and detail-oriented SEO Intern to join our digital marketing team. This role offers hands-on experience in search engine optimization strategies, including on-page SEO, off-page SEO, backlink building, keyword research, and Technical SEO. The ideal candidate should be proactive, detail-oriented, and passionate about learning SEO and enhancing website search performance.
Key Responsibilities
- Conduct backlink research and perform backlink submission activities across relevant platforms
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- Stay updated with SEO trends, search engine algorithms, and best practices to rank keywords
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Requirements
- Basic understanding of SEO concepts and SEO principles
- Familiarity with on-page and off-page SEO techniques
- Knowledge of backlinking and link-building concepts is a plus
- Strong research and analytical skills
- Attention to detail and good organizational abilities
- Proficiency in Excel and basic SEO tools for research and audits
- Ability to learn quickly and work independently
- Good written communication skills
What You'll Gain
- Opportunity to enhance skills in website optimization, keyword mapping, and SEO execution.
- Experience with backlink strategy, planning and execution
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ElaraRise Technologies is hiring a Senior Backend / Cloud Engineer.
You'd be the first backend hire on a founding team of five, building a transaction-anchored POS and Vision AI platform for retail and food-service operators in India and East Africa.
What you'd own: the POS backend, the transaction cache, real-time updates over SignalR, and the one-way ERP export interface. Offline-first by design — sites lose connectivity regularly, and the system has to keep selling and reconcile cleanly when the line returns.
We're looking for:
✅ 5+ years hands-on .NET — real depth, no shortcuts
✅ 2+ multi-tenant SaaS projects delivered end to end
✅ Azure (IoT / cloud) experience
✅ SaaS architecture mindset
Stack: .NET 10 · C# · Blazor · Azure · ABP Commercial
ABP experience isn't required. We provide the licence, paid support and ramp-up time — we hire for fundamentals.
📍 Nellore, Andhra Pradesh
📅 Start: October 2026
Senior pay for senior skill.
#DotNet #Azure #BackendEngineer #SaaS #Nellore #AndhraPradesh
Top college graduate with experience as Ex-Founder's Office / Ex-founder / Ex-product manager / Ex-Sales / Ex-Customer Success profile
Mandatory (Experience 1): Must have 6+ years of experience in roles such as Ex-Founder’s Office / Ex-Customer Success / Ex-Sales / Ex-Program / customer-facing Ex-Product profiles
Mandatory (Experience 2): Must have strong strategic thinking and excellent communication skills
Mandatory (Experience 3): Must have direct external customer-facing experience, owning enterprise and/or mid-market customers, across post-sales, solutions, delivery, or customer success charters
Mandatory (Experience 4): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
Mandatory (Experience 5): Must have managed and led a team of 4+ members, with ownership of outcomes
Mandatory (Experience 6): Must have experience scaling customer-facing functions (1→10 or 1→100 journeys)
Mandatory (Graduation): Only IIT candidates from Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati OR BITS Pilani (Pilani campus)
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Pace Robotics is a construction robotics startup incubated by SINE IIT-Bombay and backed by Pidilite Ventures and IIMA Ventures. We are making the building construction process faster, smarter and efficient through our multi-tasking robots. We have been working with top real estate developers and contractors through pilot projects and are gearing up for delivering the first lot of commercial orders in a few months.
What you will do:
- Work with product designers and mechanical engineers to create effective, viable and manufacturable machine part designs and assemblies.
- Conceptualize and design 3d models of components, parts and assemblies considering DFMA.
- Convert 3d models into manufacturable detailed drawings with appropriate GD&T following ISO GPS or other relevant standards.
- Handle part selection, mechanism design/selection, basic kinematics, dynamics and solid mechanics calculations of the designs.
- Create simulations/kinematic studies where applicable.
- Create BOMs, manufacturing process layouts, inspection drawings, assembly procedures and support in all manufacturing activities including vendor management, procurement, quality and inspection etc.
- Manage all designs from concept to manufacturing finalization using relevant PLM software.
Who you are:
- You hold a Bachelor's Degree in Mechanical Engineering and Master’s degree in Industrial Design/Mechanical Engineering with a minimum work experience of 5 years and proficiency in both SolidWorks and NX Siemens.
- Design work experience in tooling/special machines/test equipment or similar industries.
- Manufacturing work experience in automotive or related industry.
- Strong hands on experience with precision parts and sheet metal modelling.
- Extensive knowledge and practical experience with GD&T procedures, DFMA, standards and application.
- Knowledge and experience with PLM software.
- First hand experience with basic manufacturing processes such as milling, drilling, turning, bending, welding (TIG and ARC), heat treatment, stamping, 3d printing and moulding.
- Strong fundamentals in machine design including knowledge of material selection, basics of mechanics/kinematics/dynamics, Solid Mechanics, selection of components such as bearings, power transmission, motors, pneumatics, shock absorbers, joints and fasteners etc.
- Knowledge and first hand experience with metrology and measurement tools such as CMM, Profile Scanners, Height Gauge, Dial Gauge, Calipers etc.
- You prefer the uncertain, ever changing, at times-chaotic but fast growing work environment of a startup to a well-structured, predictable corporate work culture.
- You can work unsupervised and set your own pace of work to match the business needs.
Great to have:
- Exposure to FEA and CFD.
- Idea of basic mechatronics principles and components.
- 3 years of mandatory experience developing NMS(network management system) products for large networks.
- 3+ years of hands-on programming experience in Java and related technologies.
- 3+ years of experience using management protocols like Netconf/SNMP/YANG data modelling to interact with the Network elements and agent based monitoring.
- Extensive experience implementing FCAPS (Fault, Configuration, Accounting, Performance, Security).
- Good command on Algorithms and data structures, OOAD, Client-server systems, distributed systems and multithreaded programming.
- Hands-on experience with databases like Cassandra/MongoDB.
- Experience of establishing HA, Clustering, Redundancy, Stateful Failover through design / implementation / deployment.
- Experience of performance benchmarking and performance optimization.
- Experience working with micro-service architecture using Docker. Kubernetes is a plus.
- Working knowledge of messaging middleware like - Kafka, RabbitMQ.
- Experience of IPC libraries & protocols like gRPC/REST/JSON.
- Working knowledge of KPI Reporting, Troubleshooting & Log management - ELK, KPI Reporting, TSDB, Grafana.
- Experience in various Linux tools related to source code version control, code review, bug tracking, CI/CD, e.g. Git/Gerrit/Jira/Jenkins.
Our client is a transformational learning platform enabling assessment through regular tests for competitive exams. It enhances the preparedness of students on the verge of completing schooling for career defining exams.
The platform encompasses quality content with progressive trailblazing in-house technology. It also offers auto-assessment of all types of questions, including descriptive answers.
The company belongs to a legacy conglomerate in the media and publishing space. The group comprises of some of India’s leading media properties and publishing houses.
What you will do:
- Researching, studying, and analyzing the current market and industry trends and presenting insights and recommendations to the management
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- Providing leadership and managing the content team which focuses on developing editing, and proofreading content across various platforms
- Overseeing the consistency of content across platforms, in terms of quality, style, and tone and also analyzing and recommending new platforms for publishing relevant content
- Ensuring that the content portrayed across channels is original, relevant, professional, eye-catching, the right content for the right audience, and on the right channels and on time
- Working in coordination with various stakeholders such as internal teams and external vendors and platforms
- Being a SPOC and representing the content team and presenting the content-related budget plans, ideas, requirements, and roadmap to the management
- Maintaining an updated and accurate database of all the content-related details and reporting the same to the management at regular intervals
- Ensuring compliance with content-related rules, laws & regulations
- Ensuring that appropriate processes for execution and communication with the team are adequately followed
- Ensuring all learning components are created to the highest possible standards, and that all necessary evaluation and monitoring procedures are followed
- Ensuring that team performance is managed appropriately, workload allocation is done in a timely manner, and the team has access to the necessary support to enable them to complete all tasks
- Engendering a culture of excellence, cooperation, and respect within the departments
- Carrying out the training and on-boarding of new recruits, as well as creating new opportunities to upskill the current team
- Building partnerships and working collaboratively with others to meet shared objectives
- Consistently achieving results, even under tough circumstances
Desired Candidate Profile
What you need to have:- Around 15 years of experience with at least 5 yrs of learning content reviewing
- Experience of working as a a Learning Content Head in a good ed-tech
- Ability to engage constructively with people
- Ability to manage a number of competing demands
- Excellent delegation skills
- Ability to develop your skills and seek advice from a variety of sources
- Good ambassadorial and diplomatic skills
- Willingness and ability to exercise judgment and take risks
- Good communication and interpersonal skills
- Strong analytical skills
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
-
Azure Synapse or Azure SQL data warehouse
-
Spark on Azure is available in HD insights and data bricks
- Experience with Azure Analysis Services
- Experience in Power BI
- Experience with third-party solutions like Attunity/Stream sets, Informatica
- Experience with PreSales activities (Responding to RFPs, Executing Quick POCs)
- Capacity Planning and Performance Tuning on Azure Stack and Spark.









