Cutshort logo
BlueCloud logo
Key Account Manager
Key Account Manager
BlueCloud's logo

Key Account Manager

Gunjan G's profile picture
Posted by Gunjan G
2 - 5 yrs
₹6L - ₹8L / yr
Pune
Skills
Business Development
Customer Relationship Management (CRM)
Sales
SaaS
Client Servicing

Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:
Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)

Strong Technical Background.

What's attractive about us?

 

We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

Health Memberships

Sports Subscriptions

Entertainment Subscriptions

Key Conferences and Event Passes

Learning Stipend

Team Lunches and Parties

Travel Reimbursements

ESOPs

 

That's what we think would bloom up your personal life, as a gesture for helping us with your talents.

 

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About BlueCloud

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.

At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.

For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.

Read more

Connect with the team

Profile picture
Samyaka Lokhande

Company social profiles

linkedin

Similar jobs

Highfly Sourcing
at Highfly Sourcing
2 candid answers
Highfly Hr
Posted by Highfly Hr
Dubai, Dublin, Ireland, Abu Dhabi, Augsburg, Germany, Singapore, New Zealand, Montréal (Canada), Malaysia, Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
3 - 10 yrs
₹10L - ₹30L / yr
Market Research
Business Analysis
skill iconGoogle Analytics
Analytics
Communication Skills
+5 more

Seeking a detail-oriented Market Research Analyst to conduct surveys and analyze customer preferences and statistical data. Your role will involve providing valuable insights to support customers in their decision-making processes related to product designs, pricing, and promotions. As a successful Market Research Analyst, you will have the ability to independently analyze qualitative data, identify trends, assess strategies, and evaluate competition, with the ultimate goal of enhancing competitiveness. Your responsibilities will include gathering and interpreting market research data, generating reports, and presenting findings to stakeholders. We are looking for a self-motivated professional with strong analytical skills and a deep understanding of market dynamics. Join our team and contribute to our company’s success by helping us make data-driven decisions to optimize our products and strategies.

Read more
GOOD MNC COMPANY
GOOD MNC COMPANY
Agency job
via Wroots Global by Manju nath
Hyderabad, Bengaluru (Bangalore), Chennai
3 - 10 yrs
₹5L - ₹35L / yr
Software Testing (QA)
Automation
Functional testing
SAP
SAP MM
+2 more

Worksoft Certify

ROLE – Worksoft Certify Tester

Band – B2/B3

Experience: 3 -10 years

Location – Blore/Chennai/Hyderabad


 

  • Experience on SAP SD / MM functional testing experience
  • Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
  • Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
  • Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
  • Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
  • Exposure in cloud applications
  • Experience Design & implement automation framework
  • Customize automation best practices experience
  • Good communication, documentation & presentations skills.
  • Experience in implementing Devops tools added advantage
  • Experience & automation exposure in S4 journey is the plus
  • Experience in building Test management & reporting Dashboard

 

 

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

 

Read more
Unionsys Technologies
Unionsys Technologies
Agency job
via The OmniJobs by MaragadhaNandhini G
Pan india
8 - 10 yrs
₹12L - ₹13L / yr
Oracle CC&B
uat
C2M CLONING

Job Summary:


This role defines best practices in the critical evaluation and selection and / or development of the software components and hardware requirements of the applications and data, and the development of the application, including evaluation and selection of development methods, development processes, best practices and tools. Applications Architects are responsible for applications-related quality, performance, availability, scalability, and integrity. They are also responsible for the functional interface to applications and for ensuring application usability.



Key Skills and Qualifications


  • Total Years of Experience - 8-10 yrs Relevant years of Experience - 8 yrs
  • Mandatory Skills - CC&B Administration
  • Good to have: Past experience in Energy and Utilities
  • Detailed Job Description: Configuring and Administering CC&B, C2M Thread pool worker.
  • Closely monitoring the jobs for its performance.
  • Performing CC&B, C2M Cloning/Refresh of CC&B, C2M Development/UAT instances from production
  • Applying recommended Oracle Patches for CC&B, C2M Application and CC&B, C2M database.
  • Working closely with Oracle support for the critical issues.
  • Possessing Good Knowledge of CC&B, C2M architecture and concepts and Operating systems.
Read more
Wake up india
Sandeep kumar
Posted by Sandeep kumar
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
1 - 5 yrs
₹2L - ₹3L / yr
Product demonstration

Visit to shops stores market and sales product

product are perfume brands

  • Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships


Read more
Remote only
0 - 3 yrs
₹2.5L - ₹4.8L / yr
Communication

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh

Language: English & Hindi 

Salary: 2.50 LPA to 4.80 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to 

the growth of our company. Business development executives are responsible for finding 

and retaining clients, encouraging extant clients to purchase added products or features, 

and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field 

preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Read more
Signio GlobalTech
Sneha Kurri
Posted by Sneha Kurri
Coimbatore
7 - 12 yrs
₹10L - ₹40L / yr
QNX
skill iconAndroid Development
skill iconC++
Embedded Linux
Embedded C++
+10 more
ECT , QNX Architect  Job Description

Domain Skills
Leads a team of Engineers for designing and architecting next generation platform solutions for clusters/Interior monitoring systems
Architecting the design for new features and technologies for Platform.
Expertise in programming using C, C++ and good understanding of OOAD & UML
Capable of analyzing HW schematics to realize the SW requirements.
Support and resolve issue resolutions and clarification for cross-functional teams.
Support team lead and project manager at program level in resolving open issues

Technical Skills

Expertise in memory management (eMMC, NAND)
Design, Develop and test device drivers in Linux/Android/QNX platform.
Multithreaded programming, usage of IPCs, Interrupts & synchronization methods.
Expertise in using the communication protocols (I2C, SPI & UART) in the device driver.
Expertise in handling Device Tree based configurations.
Strong C & C++ programming skills, OOPS concepts
Linux Architecture knowhow
Strong in software development for real-time embedded systems
Experienced in Design/Architecture Tools like EA
Expertise in SCM Tools like GIT/GERRIT
Ability to create and review changes for Gerrit and participate in a continuous integration loop
Ability to create/understand the build infranstructure using CMake for the middleware components
Experience in Unit test tools like cppunit, gtest.
Know-how and experience of SAFe/Agile Development
Knowledge in Automotive Safety Standards and Processes (ASPICE).
Logical, Analytical and Debugging/Problem-Solving skills
Qualifications
B.E/B.Tech in Computer Science with hands on with Embedded software development on RTOS
Read more
Hippo Innovations Private Limited
Navita Sharma
Posted by Navita Sharma
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹5L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconjQuery
Developers with strong expertise in Nodejs&Javascript in back-end.Design architecture, development, deployment etc.Code for fresh development & to troubleshoot
Working on APIs, web apps, asynchronous message processing systems,& desktop applications
Read more
FirstPrinciples
at FirstPrinciples
5 recruiters
FirstPrinciples Hiring
Posted by FirstPrinciples Hiring
Remote, Bengaluru (Bangalore)
7 - 10 yrs
Best in industry
Product Management
Product Manager
Product owner
Scrum product owner
Product Strategy
+5 more

Senior Product Owner (Digital Transformation)

 

Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million dollar digital transformation initiatives on web and mobile with one of the largest large Luxury Home Builders in the United States.

About FirstPrinciples & The Role

FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms. 

 

Who is This For

This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large scale initiative that will challenge and extend their current capacities.

At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications. 

 

Requirements

  • One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
  • Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
  • Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
  • Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
  • Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
  • Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
  • Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
  • Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
  • Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation 
  • Experience in Writing Test Cases and Managing UAT and Deployment 
  • Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
  • Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
  • Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
  • Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
  • Client Relationship Management, Excellent at English Speaking, and Written Communication
  • Understanding of Change Management, Risk Management and Project Management

Management Skills

  1. Excellent Written and Oral Communication Skills and Etiquettes
  2. Excellent Presentation Skills 
  3. Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
  4. Experience dealing with Pressure and Meeting strict Project Deadlines
  5. Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
  6. Conflict and Resolution Management
  7. Prior experience in operations management - good to have 
  8. Experience working with US Clients

TechStack & Platform

  1. MEAN Stack (Web)
  2. Native iOS & Android (Mobile)
  3. AWS


Read more
Digibook technologies Pvt ltd
Neha Singh
Posted by Neha Singh
Bhopal
1 - 5 yrs
₹1.5L - ₹3L / yr
Sales
Inside Sales
Training and Development

Profile Roles and Responsibilities :

A) Recruit, Train, and Coach the Sales Team

1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance

2. Provide training, help, and second voice to the sales advisors to help them achieve their targets

3. Develop rebuttals for the evolving customer queries and train the team members on the same

4. Work with the Training Manager to ensure the success of trainees

B) Set goals and measure/audit performance of each team member

1. Develop sales target for each of the team member and explain them the same with deadlines

2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations

3. Conduct daily team hurdles to brief the team on the team and individual targets

4. Motivate team members to meet and exceed targets

 

 

Read more
EZEU (OPC) India Pvt Ltd
Pune, Bengaluru (Bangalore)
4 - 18 yrs
₹8L - ₹40L / yr
Intel DPDK
DPDK
Packet analysis
skill iconC
skill iconC++
+6 more

MINIMUM QUALIFICATIONS, Roles and responsibilties:

  • BS/MS in Computer Engineering or related technology field
  • 10+ Years of Experience in Software Development
  • Experience in  writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
  • Understanding of network interface drivers
  • Experience with VMware, AWS, MSAzure, Google Cloud Platform.
  • Knowledge of micro services and containerization
  • Experience in building Networking Security Products
  • Knowledge of Networking, TCP/IP Protocol Suite
  • Design, code embedded features/solutions for the ShieldX Product
  • Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
  • Work closely with other development , Product and Test Teams
  • BS/MS in Computer Engineering or related technology field
  • Excellent communication and Team player skills
  • Should be a self-starter and be able to adopt to dynamic fast-paced environment.
  • Able to work 40 hours a week
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos