Content Lead

Job Summary

The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.

Sourcing resume or candidates in a creative ways

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Key Responsibilities

1. Talent Sourcing

Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.

Build and maintain an active talent pipeline for voice and customer support roles.

Develop creative sourcing techniques to attract high-quality candidates.

2. Screening & Assessment

Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.

Schedule and coordinate interviews with hiring managers and operations teams.

Administer communication assessments, voice tests, and language proficiency evaluations.

3. Recruitment Coordination

Manage end-to-end recruitment cycle from sourcing to onboarding.

Maintain candidate data and update recruitment trackers.

Communicate hiring status and feedback to candidates promptly.

4. Stakeholder Management

Collaborate with operations, training, and HR teams to understand manpower requirements.

Provide regular updates on hiring progress, challenges, and recommendations.

Participate in weekly recruitment meetings and calibration sessions.

5. Compliance & Documentation

Ensure adherence to hiring policies, organizational standards, and compliance guidelines.

Collect, verify, and main

tain required documents for selected candidates.

Requirements:

• Strong in data structure and algorithms.
• Experience in Node.js, Express, API Design & DOM.
• Understanding of component based design or other design patterns.
• Experience with unit testing, integration testing & continuous integration.
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB.
• Good to have passion for investing.

A B.Tech/M.Tech in Computer Sc, a SDE should have 1-3 years of experience in SW solution development. We are specifically looking for a SDE who:

• is highly proficient in Java Coreand Spring boot applications including making high quality, highly performing code under JVM environment. 
• has good working knowledge in design of n-Tier databases (Postgres, NoSQL DBs e.g. Cassandra/MongoDB)
• has worked in agile development environment under open source gitlab including testing, change management
• is highly proficient in OOD, extensibility, usability, understand data pre-processing
• has exposure to full life cycle of product implementation and deployment of enterprise products driving a subsystem including development under gitlab or github.
• [Desirable] Ability to optimize an ML solution for accuracy and scale
• [Desirable] has experience in working with Advanced Java

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

. 3.5+ years of work experience on React.JS framework

· Has expertise in following front- end optimization techniques:

· Lazy Loading

· Asynchronous Module Definition

· Image Compression and Minification

· Other front-end tooling using Grunt / Webpack and NPM

· Familiarity with NodeJS, Jasmine / Karma and other unit testing frameworks

· Foundation data structure – Arrays, dictionaries, sets and lists

· Proficient in evaluating front end performance and measure accordingly

· Strong appetite to learn industry trends and new & emerging technologies

Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.

Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).

The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.

As a HR/ Personnel Manager, you will be managing the entire life cycle of all the employees starting from recruiting till the exit interview.

What you need to do:

• Managing the recruitment process by understanding the requirements, sourcing, screening, assessing and hiring the right candidates with the right skills at the right time
• Managing the payroll of the company by adhering to the various laws and regulations and thus ensuring that all the employees are paid their salaries on-time
• Preparing, maintaining and updating various policies, practices and processes followed within the organization
• Undertaking all the tasks involved in employees’ performance management
• Ensuring compliance of various HR activities with various rules, laws and regulations
• Ensuring smooth communication of changes, new developments, improvements etc., to internal employees as well as external stakeholders
• Delivering and improving the current training content to help employees gain more knowledge and expertise
• Supporting the managers with the performance review process of the employees
• Maintaining and updating confidential human resource records
• Analyzing data and observations across the organization, highlighting trends and recommending solutions accordingly

• Graduation is a must
• Relevant experience working as a HR
• Willingness to work 6 days a week
• Excellent communication skills
• Good time management and problem-solving skills
• Ability to multitask and maintain confidentiality

PRAXINFO Hiring DevOps Engineer.

Position : DevOps Engineer

Job Location : C.G.Road, Ahmedabad

EXP : 1-3 Years

Salary : 40K - 50K

Required skills:

⦿ Good understanding of cloud infrastructure (AWS, GCP etc)

⦿ Hands on with Docker, Kubernetes or ECS

⦿ Ideally strong Linux background (RHCSA , RHCE)

⦿ Good understanding of monitoring systems (Nagios etc), Logging solutions (Elastisearch etc)

⦿ Microservice architectures

⦿ Experience with distributed systems and highly scalable systems

⦿ Demonstrated history in automating operations processes via services and tools ( Puppet, Ansible etc)

⦿ Systematic problem-solving approach coupled with a strong sense of ownership and drive.

If anyone is interested than share your resume at hiring at praxinfo dot com!

#linux #devops #engineer #kubernetes #docker #containerization #python #shellscripting #git #jenkins #maven #ant #aws #RHCE #puppet #ansible