About the Role
We’re looking for a Workday Engineer to own and evolve our Workday platform from our Pune, India office. This is a new, high-impact role—you’ll be the primary technical expert responsible for the full integration and configuration lifecycle across HCM, Payroll, Time Tracking, Benefits, Compensation, and Financials.
You’ll transition our Workday operations from a contractor-supported model to dedicated in-house ownership, inheriting a portfolio of integrations and expanding from there. This isn’t just a build role; you’ll own production operations, monitor system health, triage issues, manage semi-annual Workday releases, and continuously improve how our systems talk to each other.
In a sub-1,000-person organization, you won’t be buried in a large team—you’ll have outsized visibility, direct access to stakeholders across HR, Finance, and IT, and the autonomy to shape how Workday works for the business.
What You'll Do
Integration Development & Architecture
- Design, develop, test, and deploy inbound and outbound integrations using Workday Studio, EIBs, Core Connectors, Cloud Connectors, and Web Services (SOAP/REST).
- Build and maintain integrations between Workday and third-party systems across HR, Payroll, Benefits, and Finance using Workato as the primary middleware layer.
- Develop Workday Extend applications and Orchestrations to automate complex, multi-step business processes that go beyond standard configuration.
- Create and maintain custom reports (Advanced, Composite, Matrix) and calculated fields to support integration logic, business reporting, and downstream data needs.
- Author and maintain XSLT/Document Transformations for data format conversion across integration endpoints.
Production Operations & Support
- Own day-to-day production monitoring: scheduled job health, integration error triage, and data validation for all Workday integration points.
- Serve as the go-to technical resource for integration-related incidents, performing root cause analysis and implementing permanent fixes.
- Manage the semi-annual Workday release cycle—review release notes, regression test impacted integrations and configurations, and coordinate with stakeholders on adoption of new features.
- Maintain integration documentation including technical specifications, data mappings, error-handling procedures, and runbooks.
Cross-Functional Collaboration
- Partner with HR, Payroll, Benefits, Finance, and IT stakeholders to translate business requirements into scalable technical solutions.
- Evaluate new Workday features, Extend capabilities, and Community-driven solutions that could improve efficiency or reduce manual effort.
- Advise on integration architecture decisions, data flow design, and security best practices as the organization’s Workday footprint grows.
- Collaborate with US-based teams across time zones; this role requires flexibility for 3–4 hours of overlap with US Eastern hours (typically an adjusted evening schedule a few days per week).
What You Bring
Required
- 5+ years of hands-on Workday technical experience, with deep proficiency in Workday Studio, EIBs, Core Connectors, Cloud Connectors, XSLT/XML/xPath, and Workato (or similar middleware such as MuleSoft or Boomi).
- Experience building integrations across multiple Workday modules: HCM, Payroll, Time Tracking, Benefits, Compensation, and/or Financials.
- Strong experience with API-based integrations, including building and consuming RESTful APIs and Workday Web Services (SOAP/WWS), with familiarity with authentication protocols (OAuth 2.0, WS-Security) and payload design (JSON/XML).
- Solid understanding of the Workday data model, security architecture (security groups, domains, business process policies), and tenant management.
- Experience with the Workday release management process, including regression testing and feature evaluation.
- Proven ability to own production support—comfortable monitoring integration health, diagnosing failures, and resolving issues independently.
- Strong documentation practices (technical specs, data flow diagrams, runbooks) and excellent communication skills with both technical and non-technical stakeholders across time zones.
Preferred
- Workday Pro certification in Integrations, Studio, or one or more functional modules (HCM, Payroll, Benefits, Financials).
- Experience with Workday Extend and Orchestrations.
- Exposure to BIRT reporting or Workforce Management Systems.
- Background working in a smaller organization (<1,000 employees) where you were the primary or sole Workday technical resource.
- Familiarity with agile/scrum methodologies and tools like Jira, Zendesk, etc.
Why This Role Stands Out
- Ownership: You're not a cog in a large shared services team. You'll be the Workday technical authority for the organization.
- Breadth: Full-module coverage (HCM & Financials) means broad exposure and accelerated skill development.
- Impact: In a smaller org, your work directly shapes how the business operates — every integration you build is felt across the company.
- Growth: As the first dedicated Workday Engineer, you'll have the opportunity to define standards, build the practice, and potentially grow the team over time.
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Pendo
About
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
Candid answers by the company
Pendo is a product experience platform that helps companies understand how users interact with their software and improve those experiences through analytics, in-app guidance, and feedback tools.
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