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Customer Support Executive Responsibilities:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- Excellent interpersonal and written and oral communication skills.
- Excellent computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Fluent in English
- Office Work Location: Malad (East) Mumbai, Maharastra.
Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.
YOU WILL:
- Plan for future infrastructure as well as maintain & optimize the existing infrastructure.
- Conceptualize, architect, and build:
- 1. Automated deployment pipelines in a CI/CD environment like Jenkins;
- 2. Infrastructure using Docker, Kubernetes, and other serverless platforms;
- 3. Secured network utilizing VPCs with inputs from the security team.
- Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
- Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments.
- Triage release of applications/ Hotfixes to the production environment on a daily basis.
- Interface with developers and triage SQL queries that need to be executed in production environments.
- Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
- Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
- Scale Electum platform to handle millions of requests concurrently.
- Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery
PREREQUISITES:
- Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
- Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
- At least 2 years of experience in building and owning serverless infrastructure.
- At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
- Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
- Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have prior experience automating deployments to production and lower environments.
- Worked on providing solutions for major automation with scripts or infrastructure.
- Experience with APM tools such as DataDog and log management tools.
- Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Experience establishing and enforcing:
- 1. System monitoring tools and standards
- 2. Risk Assessment policies and standards
- 3. Escalation policies and standards
- Excellent DevOps engineering, team management, and collaboration skills.
- Advanced knowledge of programming languages such as Python and writing code and scripts.
- Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.
Qualification / Education and other Requirements:
• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.
• Excellent verbal and written communication.
• Good Interpersonal skills, numerical and analytical ability.
• Decision making skills.
• Language required: English & Hindi (mandatory),
Kannada/Tamil/Marathi/Telugu (optional)
• Proficient in MS-Office (Excel, Word).
• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •
Comfortable with working 6 days a week and the week off will be on weekday.
Role and Responsibility – Sales Executive
• Identifies business opportunities by identifying prospects.
• Sells products by establishing contact and developing relationships with prospects recommending
solutions.
• Outbound calling on data collected through lead generation activities / secondary data
sources. • Daily follow-ups on older leads and work on new leads.
• Maintains quality service by establishing and enforcing organization standards. • Must be
energetic, well-spoken, and eager to close sales deals and generate revenue for the
organization.
About Training- Training will be provided for initial few days for an employee to understand end to
end process.
Hybrid Model Available (2 Days WFO & 3 Days WFH) |
WFO: 5 am - 11pm
WFH : 12am- 3am
Flexible Salary bracket

Job Description:-
Web Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP Laravel
- Developing a back-end portal with an optimized database.
- Troubleshooting application and code
- Integrating data storage solutions.
- Responding to integration requests from front-end
- Finalizingback-endfeaturesandtestingweb
- Updating and altering application features to enhance
Developer Requirements:
- Bachelor’s degree in computer science or a similar
- Knowledge of Laravel &PHP web frameworks including Yii, and
- Knowledge of front-end technologies Like HTML, CSS3, Bootstrap, and JavaScript.
- Understanding of object-oriented PHP
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/MYSQL databases.
- Ability to project manage.
- Good problem-solving
- Professional cold calling to convert suspect lead to prospect quality lead.
- Schedule business development meetings with prospective clients Email company profiles to prospective clients.
- Call on leads.
- Promote company services features with precise presentation and identify client requirements in the meeting.
- Share email quotation and the rate bifurcation.
- Ensuring adherence to SGB levies and Guidelines.
- Rapport building, Convincing and negotiating, and a strong follow-up to confirm the business with the client.
- Update new client details in the system and share them with the team.

Position: PHP Developer
Location: Bangalore
Experience: 2-10yrs
Salary: upto12lpa Max
Notice period: Immediate to 30day (Max)
Key skill: PHP and MySQL and JavaScript


We at eBikGo looking for React Native Developer to Join our Team at Mumbai.
Years of Experience:- 1.5+
Qualification:- BE Computer Engineering/MCA
Industry:- Software
Job Description:-
● Build pixel-perfect, smooth UI’s across both mobile platforms.
● Leverage native APIs for deep integrations with both platforms.
● Diagnose and fix bugs and performance bottlenecks for performance that feels native.
● Maintain code and write automated tests to ensure the product is of the highest quality.
● Participating in SDLC processes streamlining, POC development, Functional Estimation, Performance Tuning, Environments setup, etc.
● Adherence and promoting best development practices that ensure high quality
Skills required:
● Expert-level knowledge of React Native
● Hands-on experience in Android/iOS app development via React-Native
● Experience with networking, web socket and Redux is a must
● Experience in writing unit testing code with libraries like Jest, Mocha, etc.
● Excellent problem solving, debugging, and troubleshooting skills.
● An avid follower of the best practices, optimization strategies, and design patterns
● Knowledge of RN available inbuilt UI components and the props those UI components accept
- Optimizing copy and landing pages for search engine optimization
- Performing ongoing keyword research including discovery and expansion of keyword opportunities
- Researching and implementing content recommendations for organic SEO success
- Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
- Track, report, and analyze website analytics and PPC initiatives and campaigns
- Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
- Optimize copy and landing pages for search engine marketing
- Perform ongoing keyword discovery, expansion and optimization
- Research and implement search engine optimization recommendations
- Research and analyze competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

