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WebSphere commerce
WebSphere commerce
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WebSphere commerce

Soma Shekar's profile picture
Posted by Soma Shekar
4 - 6 yrs
₹10L - ₹15L / yr
Bengaluru (Bangalore)
Skills
IBM WebSphere
IBM WebSphere Commerce
WebSphere

Technical Skills needed:

 

  • WebSphere Developers with Sr experience.
  • Strong knowledge of WebShere Commerce v8.x (preferred) application development
  • Strong knowledge of web application development using enterprise Java technologies and frameworks
  • Strong knowledge building WebSphere Commerce applications using Web Sphere Commerce Build and Deployment (WCBD) is preferred
  • Experience with AWS hosted applications is preferred. Knowledge of working on EC2, ELB, RDS services preferred.
  • Experience with Ant, Maven build scripts and Jenkins based CI/CD process
  • Strong knowledge of Unix/Linux shell scripts
  • Hands on experience with web service technologies including SOAP, REST, JCA, Jax-ws preferred
  • Strong knowledge of specific Java technologies including JSP, JSTL, JDBC and JAXB is preferred
  • Strong familiarity using SVN/GIT/BitBucket for source code management is preferred
  • Strong knowledge of profiling techniques, memory management and performance tuning is preferred
  • Experience tuning Websphere commerce Solr Indexing and Stage Prop Process highly desirable
Strong knowledge of Rational Application Developer is preferred
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Softtek

Founded :
1982
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Founded in 1982, Softtek is a global company helping organizations bridge the digital gap. With presence in North America, Latin America, Europe and Asia, Softtek provides Global 2000 organizations with technology solutions that create value through technology.
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Connect with the team

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Shilpa Pruthi
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Shweta Raichur

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Similar jobs (10)

AMPM Network
at AMPM Network
1 candid answer
Darshit Raut
Posted by Darshit Raut
Remote, Mumbai
1 - 3 yrs
₹3L - ₹4.5L / yr
Social Media Marketing (SMM)
Digital Marketing
Influencer Marketing
Outreach

About AMPM


AMPM is a short-form vertical video news app built for Gen Z. We cover news the way this generation actually consumes it. We are growing fast and building the creator engine that powers it.


The role

You will find creators, get them on board, and make sure they deliver. That is the job. No hand-holding, no playbook handed to you. You figure it out.


What you will do

  • Source and onboard niche creators across news, finance, politics, sports, and tech verticals
  • Run cold outreach across Instagram, YouTube, LinkedIn, and X
  • Build and own a creator pipeline from scratch
  • Manage creator relationships, briefings, and deliverable timelines
  • Use PR instincts to unlock hard-to-reach contacts and voices
  • Work directly with the content team to align creator output with editorial goals


What we are looking for

  • 1 to 3 years in influencer marketing, PR, creator relations, or talent management
  • Proof that you have gotten access to people others could not
  • Strong written communication in English and Hindi
  • Generalist within the field, outreach, negotiation, tracking, all of it
  • Someone who does not quit when a niche is hard to crack


Not for you if

  • You need heavy direction to start
  • You stop at the second rejection
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Read more
Knotopian
Chennai
0 - 1 yrs
₹1.8L - ₹2L / yr
Communication Skills
Lead Generation
Telesales
English Proficiency
Corporate Communications
+4 more

Sales Development Representative (SDR) (0–1 Year Experience)


About Company

Knotopian is a fast growing eLearning company based in Chennai. Our core value is innovation, and we specialize in designing and developing custom learning solutions for organizations, educational institutions, and NGOs.

At Knotopian, we believe only happy employees can make happy customers. We are supportive, inspiring, and creative minds who go out of the box for even the simplest of work we do. That is why, in just the last 5 years, we have created 1500+ hours of learning for nearly 80+ clients in more than 10 languages.

Visit www.knotopian.com to learn more about us.


Experience: 0–1 Year (Freshers are welcome)

Location: Chennai (On-site)


Role Overview

As a Sales Development Representative (SDR), you will be responsible for engaging prospective business customers, understanding their requirements, conducting product demonstrations, and converting opportunities into long-term clients. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound SDR, you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the product team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals.


Key Responsibilities

  • Engage with qualified B2B leads provided by the company and understand their business requirements.
  • Research and maintain the database of prospects - ensuring all leads are well qualified by identifying the correct decision makers.
  • Execute multi-channel outreach (cold emails, LinkedIn, and cold calling) to identify and connect with key decision-makers across target accounts.
  • Schedule and conduct product demonstrations for educational institutions, training organizations, and corporate clients.
  • Build and maintain strong relationships with prospective customers throughout the sales cycle.
  • Prepare proposals, participate in commercial discussions, negotiate business terms, and support the closure of sales opportunities.
  • Coordinate with internal teams to ensure smooth customer onboarding experience and maintain accurate sales records in the CRM.
  • Achieving targets as set out by the business.
  • Represent Quirri (by Knotopian) at client meetings, industry events, seminars, and exhibitions whenever required.


Preferred Qualifications:

6 months to 2 years of experience in any of the following

  • SaaS Sales or Software Sales
  • AI Product Sales
  • CRM Sales
  • B2B Technology Sales
  • Inside Sales
  • IT Product Sales
  • Familiarity with CRM tools such as HubSpot, Zoho CRM, Salesforce, or Freshsales.
  • Experience using LinkedIn Sales Navigator or similar prospecting tools is a plus.


Educational Qualification

  • Bachelor's degree in Business, Marketing, Engineering, Computer Science, or a related field.
  • MBA is an added advantage
  • 0-1 year of experience in Business Development, Sales, or related roles is preferred.
  • Fresh graduates with excellent communication skills are encouraged to apply.


Required Skills

  • Excellent oral and written communication with good listening skills.
  • Basic proficiency in Microsoft Office and Google Workspace.
  • Strong presentation and product demonstration skills.
  • Ability to work in a target-driven environment.
  • High resilience and consistency in follow-ups.
  • Strong problem identification and objections resolution skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to work individually and as part of a team with high-level of integrity and work ethics.


Preferred Skills

  • Exposure to SaaS, EdTech, HRTech, AI, or software products.
  • Familiarity with CRM tools.
  • Knowledge of additional regional languages is an added advantage.

If you are passionate about technology, enjoy interacting with business customers, and are looking to build a rewarding career in business development, we'd love to hear from you.

Read more
Hashone Careers
Hashone Careers
Agency job
Bengaluru (Bangalore)
6 - 10 yrs
₹2L - ₹20L / yr
skill iconMachine Learning (ML)
MLOps

Job Description – Machine Learning Expert

Role: Machine Learning Expert

Experience: 6+ Years

Location: Bangalore

Education: B.Tech Degree (Computer Science / Information Technology / Data Science / related fields)

Work Mode: Hybrid – 3 Days Office + 3 Days Work from Home

Interview Mode: Candidate must be willing to attend Face-to-Face (F2F) L2 round at Bangalore location


About the Role

We are seeking a highly skilled Machine Learning Expert with a strong background in building, training, and deploying AI/ML models. The ideal candidate will bring hands-on expertise in designing intelligent systems that leverage advanced algorithms, deep learning, and data-driven insights to solve complex business challenges.


Key Responsibilities

  • Develop and implement machine learning and deep learning models for real-world business use cases.
  • Perform data cleaning, preprocessing, feature engineering, and model optimization.
  • Research, design, and apply state-of-the-art ML techniques across domains such as NLP, Computer Vision, or Predictive Analytics.
  • Collaborate with data engineers and software developers to ensure seamless end-to-end ML solution deployment.
  • Deploy ML models to production environments and monitor performance for scalability and accuracy.
  • Stay updated with the latest advancements in Artificial Intelligence and Machine Learning frameworks.

Required Skills & Qualifications

  • B.Tech degree in Computer Science, Information Technology, Data Science, or related discipline.
  • 6+ years of hands-on experience in Machine Learning, Artificial Intelligence, and Deep Learning.
  • Strong expertise in Python and ML frameworks such as TensorFlow, PyTorch, Scikit-learn, Keras.
  • Solid foundation in mathematics, statistics, algorithms, and probability.
  • Experience in working with NLP, Computer Vision, Recommendation Systems, or Predictive Modeling.
  • Knowledge of cloud platforms (AWS / GCP / Azure) for model deployment.
  • Familiarity with MLOps tools and practices for lifecycle management.
  • Excellent problem-solving skills and the ability to work in a collaborative environment.

Preferred Skills (Good to Have)

  • Experience with Big Data frameworks (Hadoop, Spark).
  • Exposure to Generative AI, LLMs (Large Language Models), and advanced AI research.
  • Contributions to open-source projects, publications, or patents in AI/ML.

Work Mode & Interview Process

  • Hybrid Model: 3 days in office (Bangalore) + 3 days remote.
  • Interview: Candidate must be available for Face-to-Face L2 interview at Bangalore location.
Read more
Technology Industry
Pune
10 - 14 yrs
₹15L - ₹40L / yr
User Research
skill iconGoogle Analytics
skill iconData Analytics
Mixpanel
CleverTap
+10 more

Review Criteria

  • Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
  • 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
  • 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
  • Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
  • Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
  • Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
  • Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
  • Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

 

Preferred

  • Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers


Job Specific Criteria

  • CV Attachment is mandatory
  • We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

 

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

  • Conceptualize customer experience strategies
  • Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
  • Develop and implement UX strategies that align with business objectives.
  • Stay up-to-date with industry trends and best practices in UX & UI for AI.
  • Assist in defining product requirements and features.
  • Use data analytics to inform product strategy and prioritize features.
  • Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
  • Create wireframes, prototypes, and mock-ups using tools like Figma
  • Conduct usability testing and iterate designs based on feedback
  • Employ tools like X-Mind for brainstorming and mind mapping


Customer Journey Analysis:

  • Understand and map out customer journeys and scenarios.
  • Identify pain points and opportunities for improvement.
  • Develop customer personas and empathy maps.


Cross-Functional Collaboration:

  • Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
  • Coordinate with development teams to ensure UX designs are implemented accurately.


Data Analytics and Tools:

  • Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
  • Leverage data to drive decisions and optimize customer experiences.
  • Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

 

Ideal Candidate

  • Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
  • 5+ years of experience in CX/UX roles, preferably in a B2C environment.
  • Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
  • Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
  • Excellent communication and collaboration skills.
  • Proven experience in managing cross-functional teams and projects.
  • Strong background in data analytics and data-driven decision-making.
  • Expert understanding of user experience and user-centered design approaches
  • Detail-orientation with experience and will to continuously learn, adapt and evolve
  • Creating and measuring the success and impact of your CX designs
  • Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
  • Experienced in designing responsive websites as well as mobile apps
  • Understanding of iOS and Android design guidelines
  • Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
  • Excellent communication skills to be able to present their work and ideas to the leadership team.


Read more
Manoj Ornaments
HR Manoj Ornaments Manoj Ornaments
Posted by HR Manoj Ornaments Manoj Ornaments
Mumbai
0 - 3 yrs
₹1.8L - ₹3L / yr
Recruitment/Talent Acquisition
Communication Skills
Human Resources (HR)
Talent management
Screening
+8 more

Job Title: HR Intern ( Generalist)

Location: Vile Parle, Mumbai

Salary: ₹15,000 – ₹25,000 per month

 

About Manoj Ornaments

Manoj Ornaments is a family-run flagship jewellery retail store in Vile Parle with a strong local reputation for quality gemstones and jewellery. As we expand our footprint and also prepare for a stronger online presence (Shopify store for gemstones & related products), we are seeking a dynamic Recruiter to join our team and support our talent acquisition efforts.

 

Job Role

Handle HR Operations, Talent Acquisition, Performance Management.

 

Key Responsibilities:

  • Manage the Employee life cycle
  • PMS Management- JD, KRA, KPI, SOP
  • Manage Recruitment Lifecycle while ensuring the right talent is brought in to support the retail and online growth.
  • Manage sourcing, screening, selecting, and onboarding candidates across store staff, retail sales, store operations, online sales support, and back-office roles.
  • Intra-Departmental coordination - Understand staffing from respective stakeholders to identify open roles and positions.
  • Job Posting- Create and post job advertisements on relevant job portals, social media, local networks, and referrals.
  • Source candidates proactively (via job boards, walk-ins, referrals, databases) and build a candidate pipeline for current and future hiring.
  • Screen resumes/applications, conduct preliminary phone or face-to-face interviews to assess fit (skills, experience, attitude, cultural fit,) and shortlist for store/offline roles.
  • Coordinate interviews with store leadership or hiring managers, schedule, communicate with candidates, follow up, and keep the process moving smoothly.
  • HR Operations - Processing offers, joinings, and onboarding (documentation, orientation) for new hires.
  • Maintain candidate MIS records.

 

Qualifications & Skills

  • 0-2 years of relevant experience in human resources/recruitment.
  • Good communication and interpersonal skills
  • Good organization, time management, and multi-tasking ability
  • Comfort with basic MS Office (Excel/Word) and candidate tracking.
  • Proactive, energetic, result-oriented, with a passion for retail and recruitment.
  • Ability to work in a fast-paced environment with flexibility.

 

What We Offer

  • A Salary (₹15,000-₹25,000) with performance-linked incentives (if applicable) for quality hires.
  • An opportunity to grow in a rapidly expanding retail brand setting up its online business – good exposure to retail HR, talent acquisition, and e-commerce growth.
  • Collaborative working environment in a close-knit retail team.
  • Chance to make a real impact by building the team that will support Manoj Ornaments’ growth.

 

[hr(a)manojornaments.com].

Shortlisted candidates will be called for an interview.


Read more
Everincodeh Technology
at Everincodeh Technology
2 candid answers
Everincodeh Technology
Posted by Everincodeh Technology
Remote only
1 - 15 yrs
₹2.4L - ₹10L / yr
Inside Sales
Communication Skills
English Proficiency
Sales
Business Development
+1 more

About us:

We are a dynamic IT company based in India. At Everincodeh Technology, we pride ourselves on delivering innovative and effective solutions to meet our clients' evolving needs worldwide. With a team of highly skilled and experienced IT professionals, we specialize in a range of services, including staff augmentation, software development, IT consulting, support, and maintenance. You can find more about our services on our website or on the LinkedIn Showcase page.

https://everincodeh.com/

https://www.linkedin.com/company/everincodeh-technology


About the Role:

Position: Sales Development Representative (Pure Commission-Based)

Work Model: Commission-based (contract-to-hire)

Location: Remote (Everywhere)

Working days: 5 days per week (Mon to Fri)

Working Hours: 8 hours per day (full-time, send daily report mandatory)

Responsibilities:

Promote our IT development and staff augmentation services through Facebook, Instagram, LinkedIn, and other social media platforms to drive sales.

Develop and implement creative sales strategies to increase engagement and reach.

Create engaging posts and content to attract potential customers and promote our services.

Provide regular reports.

Identify potential clients and generate leads through LinkedIn and other platforms.

Collaborate with the CEO to nurture leads and facilitate conversion.

Requirements:

A reliable laptop or desktop with an internet connection.

Strong understanding of lead generation and social media marketing strategies and tools.

Excellent communication and content development skills.

Both freshers and experienced professionals in digital marketing are welcome to apply.

Compensation:

The compensation for this role will be commission-based. Our payment structure focuses on rewarding successful lead conversions, meaning we compensate you only when your leads result in a closed sale and the client has paid us for our IT development and staff augmentation services.

Since we’re a startup, we can’t provide a basic salary or cover expenses for lead generation tools at the moment. However, we can offer you up to 20% of each project or contract. Together, let's collaborate for our shared success.

Read more
E2M Solutions Pvt. Ltd.
Dhwani Saija
Posted by Dhwani Saija
Ahmedabad
4 - 6 yrs
₹2L - ₹6L / yr
Client Servicing
Escalation management
Client Management
Communication Skills
Presales
+2 more

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.


Key Responsibilities

  • Serve as the main point of contact for assigned clients
  • Ensure clients receive maximum value from E2M services
  • Deliver an excellent client experience and manage escalations
  • Coordinate with project managers, developers, designers, and SEO teams for timely delivery
  • Gather feedback and represent client needs internally
  • Drive renewals, retention, and account growth
  • Track account health, budgets, timelines, and profitability
  • Build trusted relationships and provide strategic guidance
  • Identify risks early and implement solutions
  • Collaborate across teams for a seamless client journey


Requirements

  • 3–5 years of experience in a digital, creative, or web agency
  • Experience managing or delivering web/digital projects
  • Strong understanding of web technologies and digital marketing (no coding required)
  • Ability to handle multiple accounts and priorities
  • Clear and professional communication skills
  • Proven record in client retention, growth, and profitability
  • Strong relationship-building and stakeholder management skills
  • Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
  • Ability to work independently and collaboratively
  • Experience working with Sales/Pre-sales/Account teams
  • Strong presentation skills and attention to detail
  • Experience working with North American clients and time zones


Read more
pickaboo.in
at pickaboo.in
1 recruiter
Pickaboo In
Posted by Pickaboo In
Remote only
2 - 4 yrs
₹3L - ₹4L / yr
Digital Marketing
Social media strategy
Pay per click management
Marketing
Social Media Marketing (SMM)
+3 more

Peekaboo is looking for a dynamic B2C marketing professional to drive marketing and outreach for the brand. The person will be responsible for building Peekaboo’s mindshare and recall among its target audience. He/she will be responsible for all digital assets, outreach and communication including SEO, content marketing, social media, email campaigns, and website and analysis and reporting on these.

Responsibilities

  • Overall responsibility for digital marketing and inbound lead generation strategy
  • Plan and execute multiplatform digital marketing & BTL campaigns as required
  • Understand business objectives and revenue goals, as part of the strategy development process
  • Plan and run conversion testing and other experiments
  • Be the point of contact for related vendors and agencies, as needed
  • Develop and execute an ongoing promotion strategy – PPC and organic
  • Act as our community manager on our social media accounts
  • Ideate and create content for SM and/or brief creative/content team on what content is to be created.
  • Create and maintain a marketing calendar, especially for SM content creation and scheduling
  • Responsible for ensuring the timely creation and posting of such content
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  • Report on key results and other predetermined KPIs on a regular basis, such as website traffic, lead generation, revenue attribution, and so forth
  • Oversee paid media advertising campaigns on Google, Instagram, Facebook, and so on
  • Be responsible for website performance & uptime, with a focus on optimizing for user experience

Deliverables

  • Sustained inbound marketing funnel for new customer acquisition
  • Mutually agreed targets for revenue generation
  • Increased brand awareness and recall with
  • Increase user engagement on company assets and social media pages
  • Collaborate with other team members to come up with effective promotions

Requirements

  • Exceptional creative and project management skills, with a keen eye for detail.
  • Comfortable working in a fast-paced, deadline-driven environment.
  • Self-directing and agile, with the ability to quickly pivot strategies, as needed.
  • 2 – 4 years of experience with digital marketing for a consumer brand.
  • Familiarity with creating and running PPC / PPL / Retargeting campaigns
  • Passionate, creative thinker with exceptional analytical skills.
  • Team player with superb collaboration and communication skills.
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Read more
Everyday Meat
at Everyday Meat
1 recruiter
Daanish Durrani
Posted by Daanish Durrani
Hyderabad
2 - 5 yrs
₹3L - ₹4L / yr
Wordpress
Content Management System (CMS)
skill iconHTML/CSS
MySQL
skill iconJavascript
+2 more
Description
We are looking for Wordpress Developer responsible for managing back-end and the interchange of data between the server and the users.
Your primary focus will be customizing and maintenance of existing plugin/theme, create new as per requirement and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the modules and plugins built by your co-workers into the application. Therefore, a basic understanding of PHP is necessary as well.

Responsibilities

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  • Solve complex performance problems and architectural challenges
  • Integration of data storage solutions
  • Manage and update theme as per requirement

 

 

Skills

  • Strong knowledge of wordpress
  • WooCommerce plugin
  • Understanding the fully synchronous behavior of PHP
  • Understanding of MVC design patterns
  • Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
  • Knowledge of object oriented PHP programming
  • Understanding accessibility and security compliance
  • Strong knowledge of the common PHP or web server exploits and their solutions
  • Understanding fundamental design principles behind a scalable application
  • Familiarity with limitations of PHP as a platform and its workarounds
  • Creating database schemas that represent and support business processes
  • Familiarity with SQL databases and their declarative query languages
  • Proficient understanding of code versioning tools, such as Git


Read more
BPO and KPO
BPO and KPO
Agency job
via Ixora Global Services by Tilak Perala
Gurgaon, NCR (Delhi | Gurgaon | Noida)
7 - 9 yrs
₹10 - ₹12 / mo
Business Analysis
Integration testing
Systems Development Life Cycle (SDLC)
Agile/Scrum
User experience management
Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities  Define configuration specifications and business analysis requirements.  Create detailed requirements documents and translate into functional specifications  Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities.  Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.  Report on common sources of technical issues or questions and make recommendations to the product team.  Own and develop relationship with partners and work with them to optimize and enhance integration.  Partner with multiple teams to develop overall solution design, costing and business case  Communicate key insights and findings to the product team.  Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis).  Communicate with internal colleagues to understand the needs of the client and the organization.  Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product.  Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements.  Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I  Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern.  Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary.  Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.  Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.  Monitor and control scope creep as well as manage changing requirements.  Maintain collaboration and core understanding to avoid any type of rework.  Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required  6 - 8 years of work experience with a minimum of 5 years as a Business Analyst.  Bachelor’s Degree required with a preference in Computer Science.  Experience eliciting requirements and testing.  Demonstratable experience analysing data to draw business-relevant conclusions  Background in data modelling and visualization techniques as well as prototyping tools.  In-depth knowledge of the Software Development Life Cycle.  Solid knowledge agile methodologies like Scrum and Kanban.  Proven experience writing user stories and acceptance criteria.  Prior experience validating functional and user acceptance test cases.  Thorough understanding in contact centre processes, contact centre KPIs and related metrics.  Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI.  Good knowledge of Data Analysis, SQL – DML commands.  Strong written and verbal communication skills including technical writing skills.  CBAP or equivalent preferred.  Prior experience and understanding of Agile Methodology preferred.  Prior work experience within BPO or KPO domain preferred.
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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