Enterprise Sales Executive

Job Details

- Job Title: Senior Backend Engineer

- Industry: SAAS

- Function – Information Technology

- Experience Required: 5-8 years

- Working Days: 6 days a week, (5 days-in-office, Saturdays WFH)

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: AWS, NodeJS, RESTful APIs, NoSQL

Criteria

· Minimum 5+ years in backend engineering with strong system design expertise

· Experience building scalable systems from scratch

· Expert-level proficiency in Node.js

· Deep understanding of distributed systems

· Strong NoSQL design skills

· Hands-on AWS cloud experience

· Proven leadership and mentoring capability

· Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies

Job Description

The Role:

What You’ll Build:

1. System Architecture & Design

● Architect highly scalable backend systems from the ground up

● Define technology choices: frameworks, databases, queues, caching layers

● Evaluate microservices vs monoliths based on product stage

● Design REST, GraphQL, and real-time WebSocket APIs

● Build event-driven systems for asynchronous processing

● Architect multi-tenant systems with strict data isolation

● Maintain architectural documentation and technical specs

2. Core Backend Services

● Build high-performance APIs for 3D content, XR experiences, analytics, and user interactions

● Create 3D asset processing pipelines for uploads, conversions, and optimization

● Develop distributed job workers for CPU/GPU-intensive tasks

● Build authentication/authorization systems (RBAC)

● Implement billing, subscription, and usage metering

● Build secure webhook systems and third-party integration APIs

● Create real-time collaboration features via WebSockets/SSE

3. Data Architecture & Databases

● Design scalable schemas for 3D metadata, XR sessions, and analytics

● Model complex product catalogs with variants and hierarchies

● Implement Redis-based caching strategies

● Build search and indexing systems (Elasticsearch/Algolia)

● Architect ETL pipelines and data warehouses

● Implement sharding, partitioning, and replication strategies

● Design backup, restore, and disaster recovery workflows

4. Scalability & Performance

● Build systems designed for 10x–100x traffic growth

● Implement load balancing, autoscaling, and distributed processing

● Optimize API response times and database performance

● Implement global CDN delivery for heavy 3D assets

● Build rate limiting, throttling, and backpressure mechanisms

● Optimize storage and retrieval of large 3D files

● Profile and improve CPU, memory, and network performance

5. Infrastructure & DevOps

● Architect AWS infrastructure (EC2, S3, Lambda, RDS, ElastiCache)

● Build CI/CD pipelines for automated deployments and rollbacks

● Use IaC tools (Terraform/CloudFormation) for infra provisioning

● Set up monitoring, logging, and alerting systems

● Use Docker + Kubernetes for container orchestration

● Implement security best practices for data, networks, and secrets

● Define disaster recovery and business continuity plans

6. Integration & APIs

● Build integrations with Shopify, WooCommerce, Magento

● Design webhook systems for real-time events

● Build SDKs, client libraries, and developer tools

● Integrate payment gateways (Stripe, Razorpay)

● Implement SSO and OAuth for enterprise customers

● Define API versioning and lifecycle/deprecation strategies

7. Data Processing & Analytics

● Build analytics pipelines for engagement, conversions, and XR performance

● Process high-volume event streams at scale

● Build data warehouses for BI and reporting

● Develop real-time dashboards and insights systems

● Implement analytics export pipelines and platform integrations

● Enable A/B testing and experimentation frameworks

● Build personalization and recommendation systems

Technical Stack:

1. Backend Languages & Frameworks 

●  Primary: Node.js (Express, NestJS), Python (FastAPI, Django)

●  Secondary: Go, Java/Kotlin (Spring)

●  APIs: REST, GraphQL, gRPC

2. Databases & Storage

● SQL: PostgreSQL, MySQL

● NoSQL: MongoDB, DynamoDB

● Caching: Redis, Memcached

● Search: Elasticsearch, Algolia

● Storage/CDN: AWS S3, CloudFront

● Queues: Kafka, RabbitMQ, AWS SQS

3. Cloud & Infrastructure: 

● Cloud: AWS (primary), GCP/Azure (nice to have)

● Compute: EC2, Lambda, ECS, EKS

● Infrastructure: Terraform, CloudFormation

● CI/CD: GitHub Actions, Jenkins, CircleCI

● Containers: Docker, Kubernetes

4. Monitoring & Operations 

● Monitoring: Datadog, New Relic, CloudWatch

● Logging: ELK Stack, CloudWatch Logs

● Error Tracking: Sentry, Rollbar

● APM tools

5. Security & Auth

● Auth: JWT, OAuth 2.0, SAML

● Secrets: AWS Secrets Manager, Vault

● Security: Encryption (at rest/in transit), TLS/SSL, IAM

What We’re Looking For:

1. Must-Haves

● 5+ years in backend engineering with strong system design expertise

● Experience building scalable systems from scratch

● Expert-level proficiency in at least one backend stack (Node, Python, Go, Java)

● Deep understanding of distributed systems and microservices

● Strong SQL/NoSQL design skills with performance optimization

● Hands-on AWS cloud experience

● Ability to write high-quality production code daily

● Experience building and scaling RESTful APIs

● Strong understanding of caching, sharding, horizontal scaling

● Solid security and best-practice implementation experience

● Proven leadership and mentoring capability

2. Highly Desirable

● Experience with large file processing (3D, video, images)

● Background in SaaS, multi-tenancy, or e-commerce

● Experience with real-time systems (WebSockets, streams)

● Knowledge of ML/AI infrastructure

● Experience with HA systems, DR planning

● Familiarity with GraphQL, gRPC, event-driven systems

● DevOps/infrastructure engineering background

● Experience with XR/AR/VR backend systems

● Open-source contributions or technical writing

● Prior senior technical leadership experience

Technical Challenges You’ll Solve:

● Designing large-scale 3D asset processing pipelines

● Serving XR content globally with ultra-low latency

● Scaling from thousands to millions of daily requests

● Efficiently handling CPU/GPU-heavy workloads

● Architecting multi-tenancy with complete data isolation

● Managing billions of analytics events at scale

● Building future-proof APIs with backward compatibility

Why company:

● Architectural Ownership: Build foundational systems from scratch

● Deep Technical Work: Solve distributed systems and scaling challenges

● Hands-On Impact: Design and code mission-critical infrastructure

● Diverse Problems: APIs, infra, data, ML, XR, asset processing

● Massive Scale Opportunity: Build systems for exponential growth

● Modern Stack and best practices

● Product Impact: Your architecture directly powers millions of users

● Leadership Opportunity: Shape engineering culture and direction

● Learning Environment: Stay at the forefront of backend engineering

● Backed by AWS, Microsoft, Google

Location & Work Culture:

● Location: Bengaluru

● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)

● Culture: Builder mindset, strong ownership, technical excellence

● Team: Small, highly skilled backend and infra team

● Resources: AWS credits, latest tooling, learning budget

Work Mode: 5 days in office

Notice: Max 30 days

*1 final round will be in-person

Responsibilities

●      Own and champion the development process of our web-based applications, including: SDLC, coding standards, code reviews, check-ins and builds, issue tracking, bug triages, incident management. and testing.

●      Build and maintain a high-performing software development team including hiring, training, and onboarding.

●      Identify opportunities to eliminate non-value add activities to enable our developers to do what they love best—developing! No pointless meetings, no unnecessary interruptions, no random changes of course, no new problems from on high dumped in their lap each month.

●      Identify growth opportunities for team members to continue to learn and develop in a supportive environment.

●      Provide an engaging and challenging landscape for career growth.

●      Provide leadership, mentorship, and motivation to the engineering team to sustain high levels of productivity and morale.

●      Collaborate with Product Management on product requirements.

●      Champion and advocate for the engineering team to the rest of the organization.

●      Create a positive culture of fairness, quality, and accountability while challenging the status quo and bringing new ideas to light.

●      Participate as a member of company’s Engineering Leadership team to build a high performing organization across multiple locations.

Requirements

●      12+ years of software development experience, 2+ years of development leadership experience.

●      Demonstrated technical leadership and people management skills.

●      Experience with agile development processes.

●      Hands-on experience in driving/leading technical efforts in cloud-based applications.

●      Proven track record of driving quality within a team, with a commitment to automated testing.

●      Strong communication skills with the ability to effectively influence product at different levels of abstraction and communicate to both technical and non-technical audiences.

●      Excellent coding skills to provide guidance and craftsmanship for our engineers

●      Technical acumen to provide solid judgment in situations so you can provide the optimal short term decisions without sacrificing long term technology goals

●      Demonstrated critical analysis skills to provide continuous improvement of technology, process, and productivity

Technical Experience

We are looking for someone who has experience working in environments that utilize some of the following technologies:

●      AWS & Azure

●      Typescript

●      Node.js

●      React.js

●      Material UI

●      Jira

●      GitHub

●      CI/CD

●      SQL (MySQL, PostgreSQL, SQL Server)

●      MongoDB

Lead a team of software developers to deliver customer requirements,

on time, within budget while ensuring high level of quality.

● Tracking a project against schedules and taking corrective actions on

slippage. Escalation to the next level in case of slippage / likely slippage

in time or quality parameters.

● Manage the relationship with the client and relevant stakeholders

● Regular coordination with clients, internal resources and third

parties/vendors for the flawless execution of the project

● Ensure that all projects are delivered on-time, within scope and within

budget

● Assist in the definition of project scope and objectives, involving all

relevant internal stakeholders and ensuring technical feasibility

● Develop a detailed project plan to monitor and track progress

● Report and escalate to management as needed

● Perform risk management to minimize potential risks

• ● Prepare / review project documents such as FSD / FRD

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

Job description

1. Candidate must have good communication and soft skills

2. Must have experience in domestic outbound sales.

3. Must have a zeal for acquiring maximum sales

4. Must have good convincing skills

5. Responding to inquiries concerning things or the organization

6. Posing questions to comprehend client necessities and close sales

7.. Acquiring and updating an individual's contact details.

8. Calling active or old customers to encourage the purchase of items.

9. Make calls regarding inbound and outbound sales.

10. Source new sales opportunities through inbound lead follow-up and outbound cold-call

11. Understand customer needs/requirements and pitch course

12. Meeting daily and monthly targets with respect to call volume and sales

About the Company

Ethics Infotech offers complete IT Outsourcing solutions to our customers with some specific services like ERP System, turnkey software solution for Pharma supply chain, Mobile Applications, Odoo/SAP, POS Machines, POS Systems e-commerce websites, Web Designing and development in India. We are full-service POS systems, ERP systems, Turnkey Software Solutions for Pharma Supply chain services, Odoo/SAP that partner with your venture to motivate plausibility. Our offices are Located at Various cities Vadodara, Surat, Rajkot, Dehradun, Gurugram & Ahmedabad. 

Designation: PHP Developer

Location: Vadodara (On-Site)

Job Description:

Role & Responsibilities

• Work on PHP/Laravel themes and plug-in development project.
• Work on PHP/Laravel customization project according clients Requirements.
• Work includes coding, handling support-requests, unit testing via Debugging code and project documentation.
• Explain and guide the flow of product/project to customers.

Requirements

• Exp using PHP of Minimum 3 years
• Exp using Laravel / Symphony / CodeIgniter minimum 1 years
• A motivated self-starter
• Creative approach to solving problems
• Knowledge of different-different frameworks will be plus
• Must have knowledge of Short code and API integration
• Knowledge with MySQL
• Understanding of cross-platform and cross-browser issues
• Good Communication Skill candidate have high preference