Web Designer cum Digital Marketer

Qualification:

• 3+ Years’ software development experience in Core Java, Hibernate and swing
• User Interface technologies: XML, HTML, HTML5/Application Cache /WebSQL, Backbone, Enyo, SmartClient
• Should have worked of opensource ERP OpenBravo – not mandatory, preferred.
• Proficient in SQL Queries using PostgreSQL / MySQL
• Good analytical and communication skills.
• Should be able to manage development team
• Should be able to independently gather and analyze requirements with end users
• Should have developed APIs Preferably developed Mobile application / app
• Knowledge of development of Jasper Reports
• Preferably knowledgeable of business functions like sales/ purchase/ inventory
• Participate in technical design, development, testing, and documentation of plug-ins, modules or vertical requested by partners.

Job Functions:

• Provide technical support for open bravo application.
• Develop, test and deploy features that are given by the functional team.

Mandatory Skills:

• AZ-104 (Azure Administrator) experience
• CI/CD migration expertise
• Proficiency in Windows deployment and support
• Infrastructure as Code (IaC) in Terraform
• Automation using PowerShell
• Understanding of SDLC for C# applications (build/ship/run strategy)
• Apache Kafka experience
• Azure web app

Good to Have Skills:

• AZ-400 (Azure DevOps Engineer Expert)
• AZ-700 Designing and Implementing Microsoft Azure Networking Solutions
• Apache Pulsar
• Windows containers
• Active Directory and DNS
• SAST and DAST tool understanding
• MSSQL database
• Postgres database
• Azure security

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

You will be responsible for overseeing full-stack development as well as the R&D around creating various, unique, and bespoke solutions.

You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop digital solutions for bespoke in-house software.

RESPONSIBILITIES

• Work with development teams and product manager to implement software solutions.

• Developing front end and back end website Architecture.

• Build user interactions on web pages.

• Develop and manage databases for functionalities.

• Designing and developing effective APIs.

• Test Software to ensure the responsiveness and efficiency of applications.

• Meeting both technical and consumer/client needs.

• Write technical documentation.

• Troubleshoot, debug, and review the code.