Web Designer cum Digital Marketer

Business Analyst (IT Services – Web, Mobile Apps, AI)

Location: Mohali, Punjab

Experience: 4+ Years

Job Overview:

We are looking for a skilled Business Analyst with experience in IT services, including Web, Mobile Apps, and AI. The ideal candidate will play a key role in converting leads, preparing project documentation, and ensuring seamless coordination from lead conversion to project execution.

Key Responsibilities:

• Collaborate with the sales team to analyze and convert leads into potential business opportunities.
• Prepare detailed project documentation, including proposals, requirements, and functional specifications.
• Work closely with Project Managers to define project scope, deliverables, and timelines.
• Develop and maintain project timelines to ensure smooth execution and delivery.
• Act as a bridge between clients, sales teams, and development teams to ensure clear communication and successful project execution.

Requirements:

• Minimum 4+ years of experience as a Business Analyst in IT services.
• Strong experience in proposal writing and technical documentation.
• Excellent coordination skills with Project Managers and clients.
• Ability to manage multiple projects and ensure timely execution.
• Strong analytical and problem-solving skills.

Join our team and be a part of innovative IT solutions in Web, Mobile Apps, and AI!

SALES REPRESENTATIVE | VOICE PROCESS | USA

Job Description:

• Communicate with US customers via email, chat, and phone.
• Quickly search for customer requirements in the live inventory.
• Assist customers in placing orders and process sales over the phone.
• Negotiate with customers & achieve assigned sales targets.
• Provide order updates, and collect feedback.
• Typing Speed: Minimum 25-30 WPM

Candidate Requirements:

• International accent or experience in international voice processes
• Strong multi-tasking skills and a willingness to learn
• Previous experience in sales and negotiation skills
• Proven ability to meet targets

Details:

• Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
• Working Days: Monday to Friday (5 days)
• Work Mode: On-site at Madhapur Work from Office
• Joining: Immediate joiners preferred
•  Experience 0-3 years in the International voice process only
•  Salary 2-6 LPA & other incentives

Position Description:

Amity University, Patna campus invites applications for a tenure-track Assistant Professor position in the Department of Computer Science. The successful candidate will demonstrate a strong commitment to teaching, research, and service in the field of computer science.

Responsibilities:

• Teach undergraduate and graduate courses in computer science, with a focus on [insert areas of specialization or interest, e.g., artificial intelligence, machine learning, software engineering, etc.].
• Develop and deliver innovative curriculum that incorporates industry best practices and emerging technologies.
• Advise and mentor undergraduate and graduate students in academic and career development.
• Conduct high-quality research leading to publications in peer-reviewed journals and presentations at conferences.
• Seek external funding to support research activities and contribute to the growth of the department.
• Participate in departmental and institutional service activities, including committee work, academic advising, and community outreach.
• Contribute to the collegial and collaborative atmosphere of the department through active engagement with colleagues and participation in departmental events and initiatives.

Qualifications:

• A Ph.D. in Computer Science or atleast Thesis submitted
• Evidence of excellence in teaching at the undergraduate and/or graduate level.
• A strong record of research productivity, including publications in reputable journals and conferences.
• Demonstrated expertise in [insert areas of specialization].
• Ability to effectively communicate complex concepts to diverse audiences.
• Commitment to fostering an inclusive and equitable learning environment.
• Strong interpersonal skills and the ability to work collaboratively with students, faculty, and staff.
• Potential for leadership and contribution to the academic community.

Preferred Qualifications:

• Experience securing external research funding.
• Experience supervising undergraduate or graduate research projects.
• Experience with curriculum development and assessment.
• Experience with industry collaboration or technology transfer initiatives.

Application Process:

Interested candidates should submit a cover letter, curriculum vitae, statement of teaching philosophy, statement of research interests, evidence of teaching effectiveness (e.g., teaching evaluations), and contact information for three professional references. Review of applications will begin immediately and continue until the position is filled.

•  DOT NETCore,.NET, C#,NET Core, http://asp.net/" target="_blank">ASP.NET Core Rest API, Odata,
• Blazor, HTML, CSS, Bootstrap, JavaScript,
• Development of Docker container-based microservices,
• Azure SaaS Services (Azure Service Bus, Azure Kubernetes Services, CosmosDB, Cognitive Services, Redis),
• Azure DevOps (ALM Platform),
• CI/CD delivery via Azure Pipelines,
• MS-SQL (T-SQL) and No-SQL databases (MongoDB),
• Object-Oriented Programming Principles, SOLID, Design patterns
• Good communication skill

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

Job Description:-

• React.js with Redux and Typescript 
• Experience working with Git, JIRA
• End to end responsibility from development to production.
• Work with product and design teams to translate designs and wireframes into high-quality products.
• Good written and verbal communication skills
• Eager to learn new things in technology  

We @ Wroots Global, are happy to bring you below requirement from our client

Kindly go through the JD and share your updated resume as discussed to take this forward.

Enclosing detailed JD for your reference.

What you’ll do
Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to): o Work with Clients to assess requirements

Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting

Develop customer specific solutions where necessary and document them

Proactive problem diagnosis, troubleshooting and resolution

What you need to succeed

Ability to develop creative solutions to problems