Web Copywriting Specialist

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
• Round 3 - Call with the CSM team to review your assignment
• Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
• Round 5 - HR Call 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Roles and Responsibilities:

● Design, architect, and drive implementation of entire products and key engineering features

● Plan and track the development and release schedules, and provide visible leadership in crisis

● Establish and follow best practices, including coding standards and technical task management

● Involve in the end-to-end architecture design and implementation

● Deal with a dynamic project or feature with changing requirements

● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices

Experience and Skills you MUST have:

● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS

● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis

● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack

● Knowledge of Jenkins, Prometheus, New Relic, and other tools

● Experience implementing testing platforms and unit tests

● Rock solid at working with third-party dependencies and debugging dependency conflict

Position Overview:

As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts

Responsibilities:

Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.

Develop responsive web interfaces and ensure cross-browser compatibility.

Write clean, modular, and maintainable code using best practices and coding standards.

Optimize application performance and ensure scalability.

Conduct thorough testing and debugging to identify and fix issues.

Collaborate with backend developers to integrate frontend interfaces with server-side logic.

Stay up-to-date with the latest front-end technologies, trends, and frameworks.

Participate in code reviews and provide constructive feedback to improve code quality.

Work closely with stakeholders to understand requirements and propose effective technical solutions

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.

Minimum 1.5 years of experience as a Frontend Developer.

Strong proficiency in React, JavaScript, CSS, and HTML.

Solid understanding of frontend architecture design patterns and concepts.

Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.

Familiarity with RESTful APIs and asynchronous request handling.

Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).

Ability to collaborate effectively with cross-functional teams.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal skills.

About the company

WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.

1

React Native Fresher – Job Description

Job Summary:

We are seeking a React Native Fresher to join our team and assist with the development of our mobile

applications. The successful candidate will work closely with our experienced developers to gain valuable

hands-on experience while building mobile applications using React Native. This is a great opportunity for

someone who is passionate about mobile app development and wants to grow their skills in this area.

Responsibilities:

 Work closely with the development team to design, develop and maintain mobile applications

using React Native.

 Write clean and efficient code while adhering to coding standards and best practices.

 Collaborate with cross-functional teams to identify and solve complex software problems.

 Participate in code reviews and contribute to improving the quality of the codebase.

 Stay up-to-date with new technologies, techniques, and best practices in mobile app

development.

 Provide feedback and suggestions for improving the user experience of our mobile applications.

 Complete assigned tasks on time and meet project deadlines.

Requirements:

 Must be enrolled in or recently graduated from a Computer Science, Software Engineering, or

related program.

 Strong understanding of JavaScript and React Native.

 Familiarity with Agile software development methodologies.

 Knowledge of software development principles, design patterns, and best practices.

 Ability to write clean, efficient, and well-documented code.

 Good analytical and problem-solving skills.

 Excellent communication and teamwork skills.

Preferred qualifications:

 Experience with iOS and/or Android app development.

 Familiarity with Redux and related libraries.

 Understanding of RESTful API design and development.

 Experience with Git and related version control tools.

 Familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines.

 Interest in mobile app development trends and emerging technologies.

Working Conditions:

 This is a full-time internship with a duration of 3 to 6 months.

 Work will be on-site.

Experience: 3-5 Years Experience

Skills:

Swift Language, Sqlite Database

Only Male Candidate 

25% Hike on Current salary 

Greeting from Uplogic Technologies Pvt Ltd!!!

We are looking for a dynamic and organized professional to our team in Madurai Branch who are excel in everything he or she do and interested in learn and grow along with Uplogic Team and enhance their hands in the development of Organization. If you are interested share your updated profile.

Experience: 1 to 5 year

Designation: Jr. BDE/Sr. BDE

Job Location: Madurai

• Should have strong experience in software sales processes
• Must have experience in Business Analysis and Business Planning
• Should be responsible for generating New leads and business
• Must be excellent knowledge in Sales Presentation
• Experience in Documentation and proposals is good to have
• Exposure in App Marketing globally is added advantage
• Should have strong communication skill both nationally and internationally
• Excellent in risk taking and Decision making

And it's highly appreciated if you can refer any of your friends, whose profile is suitable for the same.