Vice President

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Greetings from Crayon Infotech!

We hope you're doing well. We're currently hiring for the position of Graphic Designer with a minimum of 3 years of experience, based out of our office in Malad, Mumbai.

If you're passionate about design, visual storytelling, and creating digital experiences, we’d love to connect with you!

Key Responsibilities:

• Create high-quality visual assets for digital & print (social media creatives, banners, brochures, website/app UI assets)
• Collaborate with developers, content, and marketing teams to deliver creative campaigns
• Support UI/UX design efforts using tools like Figma or Adobe XD (preferred)
• Maintain brand consistency across all touchpoints
• Handle multiple design projects under tight deadlines
• 
  

**Hiring for International BPO Sales Executive for Inbound Process**

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are also welcome**

Interested one can connect Uzma

Inside Sales Executive - Lead Generation

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up appointments and communicate the company's brand identity.

2 years of inside calling experience around IT hardware and software sales

Identify prospects grow and manage sales pipeline to achieve targets

Coordinate software demos and service presentations with prospects and the internal business development team.

Experience in market research, data mining and cold calling.

Generate new potential clients through cold calling, and social media platforms.

Communicating with the Organization heads and scheduling the appointments for product demos.

Self-motivated, and able to work independently and as a member of a remote team.

Proven ability to build and manage a sales pipeline and achieve targets

Market Research to identify new markets and prospects.

Excellent communication skills (presentation, verbal, and written)

Demonstrated expertise in building and maintaining client relationships

Good convincing ability and confident personality.

Data-driven approach towards the sales process.

Full understanding of the sales process from database generation to fixing the appointments.

Min 1 year of relevant experience in software/hardware sales

Strong communication and presentation skills.

Knowledge of lead generation and email hunting.

Excellent knowledge of search engines, web analytics and business research tools.

Adequate knowledge of data collection methods.

Strong analytical and critical thinking.

Good working knowledge of MS Word and Excel

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Prospect call preparation including company background research and other pertinent lead information

Identify customer's buying trends and provide reports to management

Location: Mumbai & Nashik

Job Types: Full-time, Permanent, Temporary

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

• Tie up with Pharmacies for execution of customer orders   
• Get company agreement signed by pharmacies in specified timelines.  
• Train Pharmacies on the process for receiving, processing and execution of App orders  
• Coordinate with call centre team for resolving execution issues of partner pharmacies  
• Manage payment settlement with partner pharmacies  

• Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.

Mobile App Developer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused IT Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.

We are looking for Mobile App developers to join our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Key Qualifications

· Minimum 1 - 3 years of experience working in a development team with hands-on experience in Android / iOS/Cross-Platform Development frameworks

· Design and build different layers of the iOS app or/and Android mobile applications

· Experience in submitting at least one application to Google Play Store or Apple App store

· Work on building a product from scratch and involve in the entire application lifecycle concept, design, test, release, and support

· Experience with third-party libraries, social media integration, and APIs

· Hands-on Flutter, open-source mobile application development framework

· Should understand and have knowledge on the application security practices/vulnerabilities

· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database

· Worked on open - source tools for logging, monitoring, search engine, caching etc.

· Familiarity with RESTful APIs to connect iOS applications to back-end services

Key Responsibilities

· Ambitious individuals who can work under their own direction towards agreed targets/goals.

· Must be flexible to work on the office timings to accommodate the multi-national client timings

· Will be involved in solution designing from the conceptual stages through development cycle and deployments.

· Willing to learn new technologies and work on research-orientated projects

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.

· Independent thinking, Desire / Ability to work in a fast-paced environment with creativity and brainstorming

http://www.banyandata.com" target="_blank">www.banyandata.com