Vice President

As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.

1. What You’ll Do :

• Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
• Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks). 
• Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
• Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
• Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
• Dev Environments: Set up and manage developer and staging environments across teams.
• Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
• Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.

Must-Haves :

• 5+ years of experience in backend development and cloud infrastructure.
• Strong expertise in Node.js (TypeScript) and/or Python.
• Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
• Deep understanding of cloud platforms, preferably GCP and Firebase.
• Hands-on experience with CI/CD, DevOps tools, and automation.
• Solid knowledge of distributed systems and performance tuning.
• Experience setting up and managing development & staging environments. 

• Proficiency in English and remote communication.

Good to have :

• Event-driven architecture experience (e.g., Pub/Sub, MQTT).
• Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
• Previous work on large-scale SaaS products.
• Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
• Experience with edge computing on Nvidia Jetson devices.

What We Offer :

• Competitive salary for the Indian market (depending on experience).
• Remote-first culture with async-friendly communication.
• Autonomy and responsibility from day one.
• A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
• A mission-driven company tackling real-world environmental challenges. 

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Integrations SME

• 5 - 7 years of IT experience relevant to this position.
• Mandatory Skills:
• Experience in Development of Integrations using OIC for the Oracle Fusion Modules like Financials / SCM / HCM
• Good hands-on experience in monitoring and debugging of OIC integration and migration of OIC components.
• Excellent client interfacing skills / working with IT as well as business stakeholders and writing technical design documents.
• Should be able to review the requirements and design with business and also provide estimates for various enhancements on integrations
• Hands-on experience in data migration/integration methods SOAP and Rest web services, FBDI, BIP, and HDL.
• Hands-on analysis, design, testing, implementation, and post-implementation experience.
• Good to Have:
• Should have excellent skills in Webservice technologies such as XML / XPATH / XSLT / SOAP / WSDL / XSD / JSON and REST Technologies
• Must have implemented integrations using web service and technology adapters like FTP / File / SOAP / REST / DB
• Hands on Experience on Encryption and Decryption in FTP
• Hands on experience on Mulesoft, Dell Boomi and SOA 

Job Details*

- The candidate needs to have excellent skills as far as written communication in English is concerned. We handle several overseas processes and this job would involve communication with native English speakers, so we absolutely cannot compromise on this requirement.

- The candidate would need to have zeal to learn and should not shy away from contributing to processes that need help.

- We're looking for a down to earth individual who is willing to grow with us.

- No previous knowledge of HR required.

- The candidate should be equipped with excellent skills in basic mathematics, and should be familiar or willing learn the techniques for data driven manpower forecasting and estimation.

- The candidate should be willing to explore the field of data analytics and analytical HR.

- Since this might require the candidate to manage our international recruitment process, the candidate should be comfortable with working night shifts, if required.

- Non MBAs are more than welcome!

Job Summary*

We're a Saas startup and we have an urgent requirement for an HR Executive to help us with our domestic and overseas recruitment process.

• Hands-on experience with PHP and frameworks like Laravel, Codeigniter.
• Thorough understanding of React and its core principles.
• Good with JQUERY.
• Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or
• PostgreSQL)
• POC development with other engineers
• Writing Unit testing for a robust system