Unity Developer

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

About the Role

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, and meeting and exceeding customer expectations). Thus, helping to differentiate Appknox. This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. Your leadership will drive the CS function’s focus on minimizing churn, increasing renewals, and identifying upsell/cross-sell opportunities to contribute to Appknox's growth and success. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Key Responsibilities:

Leadership & Strategy

• Lead and scale the Customer Success function, driving customer retention, renewal, churn reduction, and expansion.
• Develop a value-based mindset, mapping the customer journey for proactive engagement and advocacy.

Team Development

• Mentor the CS team, enhancing skills in upselling, cross-selling, and customer relationship building.
• Foster a results-oriented culture with clear KPIs and regular 1:1s.

Customer Engagement

• Build strong relationships with enterprise clients, driving product adoption and revenue growth through upsell and cross-sell strategies.
• Collaborate closely with sales for aligned growth initiatives.

Process & Improvement

• Define success metrics, optimize processes for onboarding, adoption, and renewals, and track team performance.
• Ensure cross-functional collaboration for a seamless customer experience.

Customer Advocacy

• Champion customer feedback to inform product and service improvements.
• Lead business reviews to improve account health and address gaps.

What You Bring-

Experience:

• 5-8 years of customer-facing experience, with 2+ years leading a high-performing customer success team.
• Proven success in managing large enterprise customers and complex multi-stakeholder accounts.
• Track record of achieving and exceeding retention, expansion, and customer satisfaction targets.
• Enabling the team with resources and skill sets to own cross-sell and upsell opportunities.

Skills:

• Strong business acumen, with the ability to influence through persuasion, negotiation, and consensus building.
• Experience with customer lifecycle management, journey mapping, and defining success outcomes.
• Proven ability to develop and implement churn-reduction strategies and enhance overall customer satisfaction.
• Experience in mobile app security or related industries is a plus.

Leadership Qualities:

• An enthusiastic and creative leader with the ability to inspire and motivate teams.
• Confident and dynamic, with a sense of humor and an open mindset.
• Able to handle challenging situations and navigate through uncertainty.

First Year Roadmap-

Work Expectations

Within 1 month

• You should have a complete hold of the product and the value customers are getting from it.
• Get clarity on how Security products and services are managed and delivered. 
• Get a Fair understanding of all the departments/functions at appknox and meet with team members of every function.
• Initiate 1*1s with all the team members.

Within 3 months

• Define and optimize the customer journey, segmentation, and intervention strategies.
• Identify gaps in the CS function and propose actionable improvement plans.
• Initiate regular coaching and performance evaluations with the team.
• Interact with at least 5-10 customers and elicit feedback that we should be focusing on.

Within 6 months

• Set and track operational metrics for the CS team.
• Implement strategies to reduce churn and increase product adoption.
• Align customer success efforts with sales for seamless upsell/cross-sell initiatives.
• Manage and Coach the team to ensure they reach their complete potential.

Within one year

• Establish a customer success culture that permeates the entire organization.
• Redefine the Ideal Customer Profile (ICP) to attract the right clients.
• Lead initiatives to scale and upskill the team, focusing on long-term growth and efficiency.

Interview Process

• Round 1: Initial conversation with HR 
• Round 2: Take Home Assignment
• Round 3: Interview with Senior leadership
• Round 4: Panel interview with Senior Leadership 
• Round 5: Interview with CEO 
• Round 6: Interview with HR

Compensation- As per Industry Standards

Why Join Appknox?

• Freedom & Responsibility: Work on challenging problems in a high-trust environment with flexibility in working hours and autonomy over your work.
• Competitive Compensation: We offer salary packages that reflect market trends, plus equity to ensure alignment with the company’s long-term success.
• Growth Opportunities: We foster continuous learning and development, supporting your journey towards career advancement.
• Transparency: Enjoy working in a startup culture that prioritizes open communication and cross-functional collaboration.
• Health Benefits: Comprehensive health insurance for you and your family.

About Vola Finance: Vola Finance is a fast-growing startup reshaping the financial sector. Here, we have three verticals, and you will lead our NEO banking vertical, driving its growth and scaling operations. This is a unique opportunity to have a direct impact on our trajectory.

Key Responsibilities:

• Team Leadership: Lead and manage a team of 5-7 professionals, including engineering and data teams, to achieve business objectives.
• Strategic Growth: Drive the growth and scalability of the NEO vertical, aligning operations with broader company goals.
• KPI Development: Develop, define, and implement Key Performance Indicators (KPIs) to measure and monitor the team’s performance and operational success.
• KPI Achievement: Regularly track and ensure KPIs are met or exceeded, taking corrective actions as needed to keep the team on course for success.
• Process Optimization: Build and refine scalable processes, ensuring that operations can handle increased demand and complexity as the business grows.
• Cross-functional Collaboration: Work closely with cross-functional teams, including engineering and data, to ensure seamless delivery of projects.
• Project Management: Oversee project execution, ensuring timely delivery and maintaining the highest standards of quality and efficiency.

Requirements:

• Proven experience leading teams of 5-7 members, particularly in a fast-growing startup environment.
• Strong background in building and achieving KPIs to drive business performance.
• Experience in scaling business operations and driving growth.
• Financial sector experience is a plus, but not mandatory.
• Expertise in managing cross-functional teams, including engineering and data.
• Experience in software development or technical background is a plus.
• Strong project management skills with a results-oriented approach.

Ideal Candidate:

• A strategic thinker who excels in setting and achieving ambitious goals.
• Demonstrated ability to lead teams and scale operations effectively.
• Excellent communication skills and the ability to work collaboratively across teams.
• Strong analytical skills to track KPIs and ensure continuous improvement.

Roles and Responsibilities :
- To  analyze business requirements, prepare design and implementation recommendations and estimate development effort
-  Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills Required :
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux).
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Familiarity with code versioning tools (such as Git, SVN, ).
- Candidates with Good communication Skills. 

Requirements:

• New account acquisition and achievement of sales targets in the US/European market.

• Prospecting, contacting target C and D level executives, building close relationships, closing sales from remote.

• Develop deep, robust and qualified sales pipeline.

• Planning and overseeing new marketing initiatives.

• Developing quotes and proposals for clients.

• Contacting potential clients to establish rapport and arrange meetings.

Required Candidate profile:

• Good understanding of IT/Software services in Outsourced Managed IT services and cyber security. Good knowledge of selling services.

• Familiar with the trends and ability create sales opportunities.

• Proficient to work on Tenders and RFP’s.

• Bachelor’s degree in business, marketing, or related field.

• Excellent organizational skills.

• Strong communication skills and IT fluency. • Experience in sales, marketing, or related field

• Manage relations with existing clients, make client reports and quotations.
• Onboard new clients on our mobile application and maintain a healthy relation with them by catering to every infrastructural material and other requirements
• Set up and conduct business collaboration meetings with companies and our suppliers.
• Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.
• Convert leads to business with lead generation, customer interaction, and persuasive skills
• Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
• Communicate with various target groups, understanding their needs, maintaining relationships 
• Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.
• Work with the internal product and management teams to increase sales opportunities for the organization

• GRAPHIC DESIGN for e-commerce/education domain including STATIC, MOTION-GRAPHICS and VIDEOS for digital assets and print media, branding, merchandise and BTL activities
• Cross-functioning with our IT, Digital Marketing and Product team wherein you’ll be creating visually stunning designs, webpage mock-ups, logos, illustrations and marketing campaign creatives
• Create various concept routes, designs and colour palettes basis promotion themes for digital assets and campaigns as well as make amendments basis feedback
• Prepare print media graphics for BTL and internal branding
• Manage complete design process from conceptualization, testing, approval and implementation
• Adhere to media content calendar and timelines of various departments and ensure seamless delivery of creative content
• This role offers good exposure in E-COMMERCE and EDUCATION SEGMENT
• Min of 3 years of relevant experience in ADOBE SUITE including proficiency in PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD. Additional experience on IN-DESIGN and CORELDRAW preferable

• Expertise in ADOBE SUITE, mainly PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD
• Hands-on experience on IN-DESIGN and CORELDRAW
• Compelling storyboard making which effectively highlights the theme in the design concept
• Designing UI mock-ups having many concept routes, including STATIC, MOTION GRAPHICS and VIDEO creatives
• Creative thinking and solution finding approach for adapting and testing graphics across different media
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• MFA or relevant degree in design and fine arts
• Design portfolio to have several reputable brands, preferably from e-commerce domain
• Good communication in written and spoken English

• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
• Lead by example and mentor other developers in the team both technically and professionally
• Support other Senior Product Engineers and contribute to their growth professionally
• Work with  tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
• Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
• Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
• Look out for technology trends across the industry and apply relevant developments to the products
• Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title 
• Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan 

• Must have extensive hands on experiencing designing and building mobile applications on Android
• Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
• Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
• Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment 
• Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices

• Architectural design while leading and inspiring software development teams 
• Leading development of large, custom-built object-oriented applications 
• Continuous integration tools and test automation
• Managing systems in production and understands release process, monitoring, and debugging
• Working and developing in agile environment working with XP/Scrum development practices

• Expertise in end to end Android development and release management
• Proficiency in at least two of the following: Java,  NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess 
• Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc 
• Hands on experience managing databases like MongoDB, Cassandra, Redis
• Exposure to event driven systems and event streaming engines like Kafka
• Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
• Solid OO skills, including strong design patterns knowledge and enterprise integration

We are an IIT Bombay incubated, healthcare start up developing a mobile based Ai technology to help reduce health risks for women during their pregnancy. Our Founders are Harvard and Columbia University alums with extensive experience in digital health in the US and India.

Mobile Development Engineer - React Native (Location: Mumbai)

Requirements:

2-4 years of experience on React Native. Good understanding of start up environment.

1.     Advanced knowledge of React Native.

2.     Excellent knowledge of React native libraries, Redux, HTML5, CSS3, JavaScript.

3.     Excellent knowledge on android and iOS UI design principles, patterns and best practices.

4.     Experience working with publishing on stores.

5.     Experience working with Rest APIs.

6.    Knowledge of integration and utilization of cloud services and payment systems.

7.    Should have played a key role in conceptualising to deployment of apps using React Native.

8    Project management, scheduling, allocation and delivery.

9.    Proven experience of agile development, sprint planning and backlog management.

10.   Keen focus on customer, excellent communication skills, with high level of responsiveness and responsibility.

Good to Have:

Full Stack experience.

Experience working on chat apps, community, and healthcare domain. 

Exposure or Interest in NLP, Machine Learning.

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

We have an opportunity for Software Engineer-UI

Job Responsibilities: