Salesforce Conga CPQ, CLM Architect at Ekloud INC · Remote only · 10 - 12 years · ₹18L - ₹22L / yr · Profitable · Remote only · Posted 24 Nov 2025

5+ years experience in design, build, and implementation of Configure, Price, Quote (CPQ) solutions using the Conga CPQ platform. Should have Conga CPQ/CLM expertise
Design and Development:
Develop and design Conga CPQ solutions that align with business objectives and technology best practices.
Implementation:
Lead and guide the implementation of Conga CPQ projects, ensuring seamless integration and optimal performance.
Technical Leadership:
Provide technical leadership and guidance to teams, including code reviews and establishing development standards.
Problem Solving:
Troubleshoot and resolve technical issues related to Conga CPQ, including those arising from integrations.
Integration Expertise:
Design and manage integrations between Conga CPQ and other systems, including Salesforce.
Stakeholder Management:
Collaborate with business stakeholders to understand requirements and ensure that solutions meet their needs

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Role: Salesforce Conga Developer
Experience: 7+ Years
Joining: Immediate Joiners Preferred
Location: Remote
Role Overview
We are looking for an experienced Salesforce Developer with strong hands-on expertise in Conga Composer, Conga E-Signature, Conga Templates, and Conga Queries. The ideal candidate will be responsible for designing, developing, and implementing document generation and e-signature solutions integrated with Salesforce. The role requires strong Salesforce development skills and the ability to work closely with business stakeholders to deliver scalable and automated solutions.
Key Responsibilities
● Design and implement end-to-end document generation solutions using Conga Composer within Salesforce.
● Create, configure, and manage Conga Composer templates, queries, and Composer buttons based on business requirements.
● Integrate Conga E-Signature with Salesforce to enable secure and automated document signing workflows.
● Gather, analyze, and document functional and technical requirements by collaborating with business and technical stakeholders.
● Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Custom Metadata to support Conga functionality.
● Configure and maintain document generation and business automation workflows.
● Troubleshoot and debug Salesforce-Conga integration issues and provide timely resolutions.
● Perform unit testing, integration testing, deployment, and post-production support.
● Ensure solutions follow Salesforce and Conga best practices, scalability, security, and maintainability standards.
● Support enhancements, production issues, and continuous improvement of existing Salesforce-Conga solutions.
Required Skills & Experience
● 4+ years of hands-on Salesforce Development experience.
● Strong hands-on experience with Conga Composer.
● Experience with Conga E-Signature and Salesforce integration.
● Strong knowledge of Conga Templates and Conga Queries.
● Proficiency in Apex, LWC, Salesforce Flows, and Custom Metadata.
● Proven experience in Salesforce-Conga integration and document automation.
● Good understanding of document generation, e-signature, and business process automation.
● Experience with Salesforce configuration, customization, testing, deployment, and troubleshooting.
● Strong analytical, problem-solving, debugging, and communication skills.
Preferred Skills
● Experience working with complex Conga Composer solutions and document workflows.
● Knowledge of Salesforce APIs and integration patterns.
● Experience with Salesforce deployment tools and CI/CD practices.
● Salesforce certifications such as Platform Developer I/II or Administrator will be an advantage.
Education
● Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Key Skills
Salesforce Development | Conga Composer | Conga E-Signature | Conga Templates | Conga Queries | Apex | LWC | Salesforce Flows | Custom Metadata | Document Automation | Salesforce-Conga Integration now new
Role: Salesforce Conga Developer
Experience: 7+ Years
Joining: Immediate Joiners Preferred
Location: Remote
Budget: 1.75lpm
Role Overview
We are looking for an experienced Salesforce Developer with strong hands-on expertise in Conga Composer, Conga E-Signature, Conga Templates, and Conga Queries. The ideal candidate will be responsible for designing, developing, and implementing document generation and e-signature solutions integrated with Salesforce. The role requires strong Salesforce development skills and the ability to work closely with business stakeholders to deliver scalable and automated solutions.
Key Responsibilities
● Design and implement end-to-end document generation solutions using Conga Composer within Salesforce.
● Create, configure, and manage Conga Composer templates, queries, and Composer buttons based on business requirements.
● Integrate Conga E-Signature with Salesforce to enable secure and automated document signing workflows.
● Gather, analyze, and document functional and technical requirements by collaborating with business and technical stakeholders.
● Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and Custom Metadata to support Conga functionality.
● Configure and maintain document generation and business automation workflows.
● Troubleshoot and debug Salesforce-Conga integration issues and provide timely resolutions.
● Perform unit testing, integration testing, deployment, and post-production support.
● Ensure solutions follow Salesforce and Conga best practices, scalability, security, and maintainability standards.
● Support enhancements, production issues, and continuous improvement of existing Salesforce-Conga solutions.
Required Skills & Experience
● 4+ years of hands-on Salesforce Development experience.
● Strong hands-on experience with Conga Composer.
● Experience with Conga E-Signature and Salesforce integration.
● Strong knowledge of Conga Templates and Conga Queries.
● Proficiency in Apex, LWC, Salesforce Flows, and Custom Metadata.
● Proven experience in Salesforce-Conga integration and document automation.
● Good understanding of document generation, e-signature, and business process automation.
● Experience with Salesforce configuration, customization, testing, deployment, and troubleshooting.
● Strong analytical, problem-solving, debugging, and communication skills.
Preferred Skills
● Experience working with complex Conga Composer solutions and document workflows.
● Knowledge of Salesforce APIs and integration patterns.
● Experience with Salesforce deployment tools and CI/CD practices.
● Salesforce certifications such as Platform Developer I/II or Administrator will be an advantage.
Education
● Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Key Skills
Salesforce Development | Conga Composer | Conga E-Signature | Conga Templates | Conga Queries | Apex | LWC | Salesforce Flows | Custom Metadata | Document Automation | Salesforce-Conga Integration
Job Description
We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.
Key Responsibilities
- Own Salesforce solution architecture, scalability, security, and platform governance.
- Lead solution design across Sales Cloud, Certinia PSA, and quote-to-cash processes.
- Architect integrations with NetSuite, MuleSoft, Workday, and other enterprise platforms.
- Define data models, integration patterns, automation, and technical best practices.
- Provide technical leadership to developers, administrators, and integration teams.
- Collaborate with business stakeholders to translate requirements into scalable solutions.
Required Skills
- 8+ years of Salesforce experience, including architecture responsibilities.
- Experience with large-scale Salesforce implementations.
- Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
- Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
- Strong understanding of enterprise integrations, middleware, data architecture, and security.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with Certinia PSA (FinancialForce).
- Familiarity with NetSuite, MuleSoft, and Workday.
- Experience in professional services or consulting environments.
- Salesforce Architect certifications.
We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.
The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.
🚨 Hiring: Salesforce Developer | 6+ Years Experience
We are looking for an experienced Salesforce Developer to join our team in Noida.
📍 Location: Noida – Onsite
💼 Experience: 6 to 9 Years
⏳ Notice Period: Immediate to 30 Days
Key Skills & Responsibilities-
Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning
Hands-on experience with Salesforce integrations
Strong client handling & stakeholder management skills
Experience in team leadership & mentoring
Good communication, problem-solving & requirement-gathering skills
Experience in solution design, development & deployment
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
* Bachelor's degree in computer science, information systems, engineering, or a related field, or equivalent relevant professional experience.
* 5+ years of hands-on Salesforce development experience delivering production applications.
* 2+ years of practical Financial Services Cloud implementation or development experience.
* Hands-on experience with OmniStudio, including OmniScripts, FlexCards, Data Mappers/DataRaptors, and Integration Procedures.
* Hands-on document-generation experience, preferably including OmniStudio Document Generation and one or more of Conga, Salesforce Files, Box, or comparable platforms.
* Strong Apex, SOQL/SOSL, trigger, asynchronous Apex, REST API, LWC, JavaScript, Flow, and Salesforce data-model skills.
* Experience implementing FSC or lending data involving applications, applicants, parties, relationships, financial accounts, assets, liabilities, income, collateral, documents, or servicing.
* Experience building and troubleshooting API integrations, callouts, webhooks, Named Credentials, authentication, request/response mapping, and structured error handling.
* Working knowledge of Salesforce security, sharing, permission sets, permission-set groups, CRUD/FLS enforcement, Experience Cloud access, and data protection.
* Experience with Git, pull requests, Salesforce CLI, source-driven development, CI/CD, metadata deployments, and sandbox or environment management.
* Demonstrated ability to bulkify code, manage order of execution, control recursion, use asynchronous patterns, and diagnose governor-limit failures.
* Ability to write meaningful automated tests and use mocks or test-data factories appropriately.
* Understanding of loan origination and fulfillment workflows and the responsibilities of sales, underwriting, closing, post-closing, servicing, and asset-management users.
* Strong written and verbal communication, problem solving, attention to detail, ownership, and ability to work collaboratively in a fast-paced environment.
Responsibilities :-
● Design and develop new functionality for product using Apex, Lightning Web Components (LWC), JavaScript, SOQL, Salesforce APIs, metadata, and platform services.
● Build reusable, scalable product capabilities intended to serve many enterprise customers rather than customer-specific implementations.
● Contribute to product architecture and long-term technical design decisions.
● Work within an established commercial product codebase and help evolve it across releases.
● Consider upgradeability, backward compatibility, packaging, maintainability, performance, security, and customer-org variability as part of normal product development.
● Work on complex product areas including project scheduling, resource and capacity planning, workflow orchestration, project financials, and enterprise user experiences.
● Use AI-assisted development tools for solution design, coding, testing, debugging, refactoring, and documentation.
● Review and validate AI-generated implementations and identify when an approach is technically incorrect, insecure, non-scalable, or inappropriate for the Salesforce platform.
● Help design and build AI agents and intelligent capabilities directly into the Leankor product.
● Develop AI capabilities that can understand project context, analyze data, identify risks and opportunities, recommend actions, and automate appropriate work.
● Help define guardrails, permissions, validation, and human approval processes for AI-driven actions.
● Troubleshoot complex issues across the UI, application logic, data model, integrations, AI services, and Salesforce platform.
● Collaborate with Product, Architecture, UX, QA, and other engineering team members.
Qualifications
● 8+ years of professional software development experience preferred.
● 3–5+ years of hands-on Salesforce development experience strongly preferred.
● Strong experience with Apex and Lightning Web Components.
● Experience developing complex enterprise applications or commercial software products
● Prior experience working in a software product company strongly preferred
● Experience owning functionality across multiple releases rather than delivering isolated project implementations.
● Strong knowledge of software architecture, design patterns, debugging, testing, security, performance, and maintainability.
● Experience with Salesforce data modeling, APIs, security and sharing, asynchronous processing, and platform limits
● Experience with Git, source control, automated testing, and modern CI/CD practices
● Practical experience using AI-assisted software development tools.
AI Experience
Experience with several of the following is highly desirable:
● Large Language Models (LLMs) ● AI agents and agentic workflows
● Tool/function calling ● Prompt and context engineering ● Structured model outputs
● Retrieval-Augmented Generation (RAG) ● AI evaluation and guardrails
● Human-in-the-loop workflows
● Salesforce Agentforce or related Salesforce AI technologies Prior Agentforce experience is beneficial but not required.
Preferred Experience
● Salesforce ISV or AppExchange product development
● Managed-package development
● Experience building and maintaining a commercial Salesforce-native product
● Complex reusable Salesforce-native applications
● High-volume Salesforce architectures
● Enterprise project, work management, scheduling, or resource-management software
● Salesforce Service Cloud, Field Service, Experience Cloud, or Sales Cloud. Experience building a commercial Salesforce product is highly desirable. Candidates from consulting or services backgrounds will be considered where they can clearly demonstrate significant ownership of reusable product development, product architecture, and long-term
software evolution.
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 23,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 23,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere.
ABOUT THE ROLE
The Salesforce Administration team enables Egnyte by automating business processes, integrating sales and marketing tools, and maintaining Salesforce data integrity. We partner with Sales Operations to equip sales teams for effective prospecting and quoting, and with Finance to ensure accurate billing for customers and partners.
This role sits at the Finance end of that partnership. We run a ~900-user Salesforce org with Salesforce CPQ and Salesforce Billing at the center of quote-to-cash, integrated with NetSuite and a broader GTM stack. We are hiring someone who owns the Billing side of that stack end to end.
WHAT YOU’LL DO:
Own Salesforce Billing (primary focus, ~60% of the role)
- Serve as the subject matter expert for Salesforce Billing (blng) — invoice generation and scheduling, invoice runs, credit and debit notes, payments and payment allocation, refunds, and revenue schedules.
- Configure and maintain billing rules, tax rules, revenue recognition rules, finance books, finance periods, and legal entities; diagnose why an invoice line posted the way it did and correct it at the source.
- Run and troubleshoot scheduled billing and payment jobs; investigate failed or stuck invoice runs, unbilled order products, and proration or co-term discrepancies.
- Own billing reconciliation between Salesforce and NetSuite — investigate sync failures, mismatched amounts, and duplicate or orphaned records, and drive them to resolution with Finance.
- Support month-end and quarter-end close: period locks, cutoff issues, aging and deferred revenue reporting, and the ad hoc "why doesn't this tie out" questions that arrive at 6pm on the last day of the quarter.
- Partner with Finance and Revenue Accounting on audit requests, controls, and evidence for SOX-style reviews.
Support CPQ and the upstream quote lifecycle (~25%)
- Administer Salesforce CPQ (SBQQ): product and price book setup, price rules, product rules, discount schedules, quote templates, and Advanced Approvals (SBAA).
- Support amendments, renewals, upgrades, downgrades, and cancellations — and understand how each one lands downstream in orders, contracts, subscriptions, and invoices.
- Trace defects across the full quote → order → contract → subscription → invoice → payment chain, and identify where in that chain the problem actually originated rather than where it surfaced.
General senior administration (~15%)
- Handle core admin work across Sales Cloud, Revenue Cloud, and managed packages: user and license management, profiles and permission sets, validation rules, Flows, reports and dashboards.
- Complete regular internal system audits and prepare the org for Salesforce seasonal releases and managed package upgrades; maintain SME-level knowledge of what each release changes for CPQ and Billing.
- Coordinate the evaluation, scoping, and delivery of new development requests, including effort estimates and impact analysis.
- Perform thorough system testing in sandboxes before promotion, following the team's change management and deployment process.
- Work with the rest of the admin team to strengthen the processes that govern administrative, development, and change management activity.
YOUR QUALIFICATIONS:
- Minimum 4 years as a Salesforce administrator, including at least 2 years of hands-on Salesforce Billing configuration and support — not just exposure through a CPQ role.
- Demonstrated ownership of end-to-end quote-to-cash: order management, invoicing, amendments, renewals, credits, payments, and billing reconciliation.
- Working knowledge of the Billing and CPQ data model (blng and SBQQ objects) and how records relate across the lifecycle.
- Familiarity with an integrated ERP, ideally NetSuite, and with the failure modes of ERP–Salesforce integrations.
- Ability to troubleshoot complex CPQ and Billing issues while protecting data integrity, and to work effectively with Finance, Sales Operations, and other cross-functional partners.
- Proven ability to meet deadlines, prioritize competing requests, and manage laterally and upward.
- Ability to communicate clearly at all levels of the organization, to reconcile conflicting information from multiple sources, and to distinguish what a user asked for from what they actually need.
- Creative and analytical mindset with strong problem-solving skills.
Preferred
- Salesforce Certified Administrator and Salesforce CPQ Specialist; Revenue Cloud Consultant or Billing-specific credentials are a strong plus.
- Experience with subscription and usage-based billing models in a SaaS business.
- Exposure to tax engines (e.g., Avalara), payment gateways, and dunning or collections processes.
- Experience with middleware such as Boomi or Celigo.
- Experience supporting partner, reseller, or multi-entity billing.
- Familiarity with Salesforce's Revenue Cloud roadmap and what a move off legacy CPQ would involve.
BENEFITS
· Competitive salaries
· Medical insurance and healthcare benefits for you and your family
· Fully paid premiums for life insurance
· Flexible hours and PTO
· Gym reimbursement
· Childcare reimbursement
· Group term life insurance
EQUAL EMPLOYMENT OPPORTUNITY
At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
We are seeking an experienced Salesforce Solution Architect to lead the design, development, and evolution of enterprise Salesforce solutions supporting global B2B and B2C business operations.
The ideal candidate will combine strong solution architecture capabilities with hands-on Salesforce technical expertise. The role requires someone who can translate complex business requirements into scalable, secure, and maintainable solutions, guide development teams, make sound architectural decisions, and write or debug code when required.
The architect will work across multiple Salesforce applications, external enterprise systems, country-specific business processes, and cross-functional technology teams to ensure solutions align with enterprise architecture standards and long-term business objectives.
Key Responsibilities
1. Solution Architecture and Design
Own end-to-end Salesforce solution architecture, from requirements discovery through design, implementation, deployment, and production support.
Translate business requirements into scalable Salesforce architectures, technical designs, data models, integration patterns, and implementation roadmaps.
Evaluate standard Salesforce capabilities, configuration, declarative automation, custom development, and external services to recommend the most appropriate solution.
Define architectural standards, reusable components, coding guidelines, design patterns, and technical best practices.
Assess the impact of proposed changes on existing applications, integrations, business processes, and future enhancements.
Identify technical risks, scalability constraints, platform limitations, and opportunities for simplification.
2. Hands-on Salesforce Development
Write, review, debug, and optimize Apex, Lightning Web Components (LWC), SOQL, and other Salesforce customizations when required.
Develop proof-of-concepts and technical prototypes to validate architectural decisions and resolve complex technical challenges.
Demonstrate strong understanding of Apex triggers, asynchronous processing, Batch Apex, Queueable Apex, platform events, transaction management, and governor limits.
Ensure code follows bulkification, security, exception-handling, testability, and performance best practices.
Review complex implementations and guide developers in resolving technical issues.
Participate directly in critical development activities, production troubleshooting, and performance optimization when necessary.
3. Salesforce Data Modeling and Governance
Design scalable Salesforce data models using standard and custom objects, appropriate relationships, and well-defined ownership and sharing strategies.
Define data mastership, external identifiers, deduplication, matching, data migration, and reconciliation approaches.
Design data models that support global customer identities, B2B relationships, B2C customer journeys, and country-specific business requirements.
Ensure appropriate data access, privacy, auditability, and regulatory considerations are incorporated into the architecture.
4. Integration Architecture
Design and govern integrations between Salesforce and enterprise platforms such as SAP, customer portals, identity providers, middleware, and marketing platforms.
Define suitable integration patterns using REST/SOAP APIs, event-driven architecture, asynchronous processing, and middleware where appropriate.
Address authentication, authorization, idempotency, retries, error handling, monitoring, reconciliation, and integration resilience.
Collaborate with enterprise integration and platform teams to manage dependencies, API contracts, release sequencing, and system-wide changes.
5. Global Platform and Release Governance
Support a global Salesforce platform operating across multiple countries and business markets.
Balance global architecture standards with legitimate local business and regulatory requirements.
Evaluate the impact of changes across countries, applications, integrations, and downstream systems before approving designs.
Coordinate with business stakeholders, development teams, QA, DevOps, security, and platform teams to ensure controlled delivery.
Contribute to release planning, technical risk assessments, environment strategy, deployment readiness, and production stability.
Prevent unnecessary customization and architectural fragmentation across markets.
6. Technical Leadership and Team Enablement
Provide technical direction and architectural guidance to Salesforce developers, technical leads, QA engineers, and integration teams.
Conduct architecture reviews, code reviews, design walkthroughs, and technical knowledge-sharing sessions.
Establish development standards and reusable patterns that improve code quality, maintainability, and developer productivity.
Mentor team members and support technical decision-making across distributed teams.
Communicate architectural decisions, trade-offs, risks, and recommendations clearly to both technical and business stakeholders.
7. Platform Evolution and Continuous Improvement
Evaluate new Salesforce capabilities and recommend adoption based on business value, technical fit, and platform strategy.
Identify opportunities to improve performance, reduce technical debt, simplify integrations, and optimize delivery costs.
Contribute to Salesforce platform roadmaps and long-term architecture decisions.
Support production incident analysis and implement sustainable solutions that prevent recurring issues.
Required Technical Skills
Strong expertise in Salesforce Sales Cloud and Experience Cloud.
Hands-on experience with Apex, Triggers, LWC, SOQL, Salesforce security, and declarative automation.
Strong understanding of Salesforce data modeling, sharing and visibility, governor limits, transaction boundaries, and platform architecture.
Experience designing enterprise integrations using REST/SOAP APIs and asynchronous or event-driven patterns.
Understanding of integration resilience, error handling, monitoring, data reconciliation, and API security.
Experience with Salesforce deployments, source control, CI/CD, and release management.
Familiarity with enterprise identity and access management, SSO, OAuth, and external identity solutions.
Ability to diagnose complex technical issues and validate architectural decisions through working code or prototypes.
Preferred Experience
Experience with Salesforce Marketing Cloud and customer engagement integrations.
Exposure to Salesforce Data Cloud and/or Salesforce Life Sciences Cloud.
Experience with SAP or other ERP integrations.
Experience with middleware and integration platforms such as MuleSoft, SnapLogic, Informatica, or equivalent technologies.
Experience with multi-country Salesforce implementations and global platform governance.
Experience with Experience Cloud portals, external users, customer identity, and large-scale customer data management.
Familiarity with consent management, customer data privacy, and market-specific regulatory requirements.
Experience and Qualifications
Typically 10+ years of Salesforce or relevant enterprise CRM experience.
Demonstrated experience owning solution architecture for complex Salesforce implementations.
Proven experience leading technical teams and collaborating across business and technology functions.
Salesforce Application Architect certification preferred; System Architect or relevant advanced certifications are an advantage.
Strong analytical, communication, stakeholder-management, and problem-solving skills.
Success Criteria
The successful candidate will be expected to:
Deliver scalable and maintainable architecture aligned with enterprise standards.
Make defensible design decisions with clear consideration of alternatives, risks, and trade-offs.
Independently validate critical technical designs through code, prototypes, debugging, and code reviews.
Minimize regression risk across existing systems, integrations, and country implementations.
Improve engineering standards and enable development teams to deliver consistently.
Maintain a balance between architectural leadership and hands-on technical contribution.
Role Expectation
This is an architecture-led role with hands-on technical responsibilities. The candidate is not expected to spend every day implementing features, but must be capable of independently writing and debugging Apex and related Salesforce code when complex technical challenges, critical issues, or architectural validation require it.












