Product Manager

JD as below

Business Analyst – Job Description

1.    Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2.    Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3.    Support and assists with end user training and coordinates the implementation of these services for the Business.

4.    Based on Testing Feedback from Business Users, plan go live dates for the developments.

5.    Work with various user and support teams to manage technical/operational issues.

6.    Raise the bugs and CRs to tech team and track till closure.

7.    Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8.    Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9.    Ability to multitask and work in a high pressure environment.

10.  Excellent analytical, communication, presentation & interpersonal skills.

11.  Ability to resolve customer/business issues and run the application management activities.

12.  Willingness to go the extra mile to resolve customer/technical issues.

Role Overview

We are looking for a Delivery Supervisor – Last Mile to own and deliver a white-glove, hassle-free delivery and installation experience. This role requires the individual to be physically present at customer sites on delivery days, acting as the single point of accountability for end-to-end last-mile execution.

This is a hands-on, execution-focused role ideal for candidates with experience in furniture delivery, installation coordination, or site supervision.

Key Responsibilities

• Be present at the customer location during scheduled delivery and installation.
• Act as the single point of ownership for end-to-end last-mile execution.
• Ensure products are delivered, unpacked, assembled, and installed as per approved drawings and specifications.
• Coordinate in real time with OEM/vendor dispatch teams, installers, carpenters, technicians, and logistics partners.
• Ensure on-time arrival, correct installation sequencing, and minimal waiting time at site.
• Represent the brand professionally and communicate timelines and next steps clearly to customers.
• Inspect products for transit damage, finish issues, or missing parts prior to installation.
• Ensure safe handling of furniture, site cleanliness, and protection of customer property.
• Resolve on-ground issues independently and escalate only when necessary.
• Update delivery status, issues, and customer feedback accurately in internal systems.

Success Metrics (KPIs)

• On-time delivery and installation percentage
• First-time-right installation rate
• Customer satisfaction / NPS at delivery stage
• Damage and rework incidence
• Number of escalations per delivery

Ideal Candidate Profile

• Experience in last-mile delivery, installation, or site coordination (furniture or interiors preferred)
• Strong coordination and stakeholder management skills
• Customer-first mindset with high attention to detail
• Calm, solution-oriented approach in high-pressure situations
• Willingness to travel and be on-site for deliveries

We Are Hiring – Area Sales Manager

Company: KGISL – Million Genius Coders (MGC)

Sector: B2B

Locations: Palakkad, Thrissur, Kochi, Trivandrum

KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.

Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform 

Essential Responsibilities:

• Software analysis, design, development, and customizations of software applications on IBMi
• Develop Design and test cases
• Prepare project technical delivery documents such as Technical Design Documents, analysis, documents, Unit Test Reports, and others
• Actively participate in software quality Engineering process activities
• Stakeholder interactions daily
• Mentor junior resources and provide technical guidance as and when required
• Production Support and other maintenance activities on IBMi
• Participate in daily stand-up or equivalent calls
• Provide accurate timely status reports
• Work under agile frameworks including but not limited to Kanban and Scrum
• Any experience of support IBMi-based ERP packages would be added advantage
• Perform the production code promotional and other change management activities
• Providing technical leadership to project team members and responding to inquiries regarding errors or questions about programs

Job Requirements:

• Minimum Bachelor’s Graduate in Engineering or equivalent
• 10+ years of total experience is required
• Excellent written and oral communication skills

Essential skillset:

• Operating System: OS/400,WINDOWS
• Languages : RPGLE, COBOL, CL400,CLLE, STORED PROCEDURE
• Database : DB2/400
• ERP : MPICS, BPCS

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.

• Learn quickly and knows what it takes to achieve results and getting it done. 
• Love putting brains behind decoding how the search engine works
• Loves building strategy and executing it
• Anytime to get hands dirty in getting things done, no matter if it is outside the job description.
• Know how to utilize team to achieve much better results
• Know when to seek help and when to figure out on your own