UX Designer

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

We’re looking for a .NET Core Developer who’s confident in their skills and ready to take on meaningful, real-world projects. If you're someone who enjoys solving problems, writing clean code, and working with Azure cloud services, we’d love to hear from you.

What you'll be doing:

• Building and maintaining scalable web applications using .NET Core
• Working with Azure services (like Functions, App Services, Logic Apps, etc.)
• Collaborating with cross-functional teams to design, develop, and deliver high-quality solutions
• Writing clean, testable, and efficient code
• Participating in code reviews and team discussions to improve practices

We’re looking for someone who has:

• 4.5 to 7 years of hands-on experience in .NET Core and C#
• Practical experience with Microsoft Azure – especially services like Azure Functions, App Services, Logic Apps, or Azure DevOps
• Good understanding of RESTful APIs, microservices, and SQL
• Strong problem-solving skills and the ability to work independently or as part of a team

Why this role?

• Flexible hybrid work model – work from anywhere, come together when it counts
• Opportunity to work on innovative projects with a supportive team
• A space to grow, learn, and actually enjoy the work you do

Job Description

A Product Designer is a professional who is in charge of translating the wants and needs of consumers into product design features. They must have a creative eye, be able to think outside the box in order to come up with new ideas or solutions that meet customer expectations, and create digital or print drawings as well as design fully-functional products

Roles and Responsibilities:

1. User Research: ○ Conduct user research to understand user needs, preferences, and behaviors. ○ Use research findings to inform design decisions and enhance the overall user experience.

2. Wireframing and Prototyping: ○ Create wireframes, user flows, and prototypes to visualize and communicate design ideas. ○ Iterate on designs based on feedback from stakeholders and usability testing.

3. Visual Design: ○ Develop visually engaging and consistent UI designs for digital products. ○ Ensure designs align with brand guidelines and maintain a cohesive visual identity.

4. Interaction Design: ○ Design and implement interactive elements to enhance user engagement and satisfaction. ○ Collaborate with development teams to ensure seamless integration of design and functionality.

5. Usability Testing: ○ Plan and conduct usability testing sessions to gather feedback and validate design decisions. ○ Analyze testing results and iterate on designs to improve overall usability.

6. Collaboration: ○ Work closely with cross-functional teams, including developers, product managers, and other stakeholders. ○ Communicate design decisions effectively and advocate for the user throughout the product development process.

7. Stay Updated: ○ Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design. ○ Continuously improve skills and contribute to a culture of design excellence.

Experience and Skills you MUST have:

● Proven experience as a UI/UX Designer or similar role.

● Proficient in design tools such as Sketch, Figma, Adobe XD, or similar.

● Strong portfolio showcasing a range of design projects and problem-solving skills.

● Excellent communication and collaboration skills.

● Understanding of front-end development technologies and constraints.

● Familiarity with agile development processes

Job Description:

We are seeking a skilled Full Stack Developer to join our growing team. As a Full Stack Developer at AlphaBI, you will play a critical role in designing, developing, and maintaining both front-end and back-end components of our web and mobile applications. If you are a proactive problem-solver with a passion for technology and a desire to work in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Develop and maintain web applications using React, JavaScript, SQL, and MongoDB.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Optimize applications for maximum speed and scalability.

• Ensure the technical feasibility of UI/UX designs.

• Develop server-side logic, databases, and APIs to support front-end functionality.

• Write clean, maintainable, and well-documented code.

• Troubleshoot and debug issues to enhance application performance.

• Stay updated with emerging technologies and apply them to improve the development process.

Required Skills:

• Proficiency in React and JavaScript for front-end development.

• Strong experience with SQL and MongoDB for database management.

• Understanding of RESTful APIs and web services.

• Knowledge of version control systems like Git.

• Ability to work independently and as part of a team.

• Excellent problem-solving skills and attention to detail.

Optional Skills (a plus):

• Experience with TypeScript.

• Familiarity with Next.js for server-side rendering.

• Knowledge of Flutter for cross-platform mobile app development.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 2+ years of experience as a Full Stack Developer or similar role.

• Strong portfolio demonstrating relevant work experience.

Benefits:

• Competitive salary based on experience.

• Opportunities for professional growth and development.

• Collaborative and inclusive work environment.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers

amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries

through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top

1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own

podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident

and fearless speakers.

PlanetSpark is on its journey to becoming the global leader in the large and untapped communication

skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global

entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni.

Come, join a passionate team of over 500 young and energetic team members and 3500+

expert teachers on this roller coaster ride to build the most loved brand for kids who will move the

world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social

media. 2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue

per month)

7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1

st month, we shall actively probe you through the process using Training Decks,

Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along

with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,

hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428.

In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am onwards) – INR 6.6 LPA (4 LPA Fixed + 2.6 LPA Variable)

US/ Canada Shift (8:00 pm onwards) - INR 7.2 LPA (4.6 Fixed + 2.6 LPA Variable)

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

About Tacnik:

Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients. 

Job Description:

We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.  

Skills:

Excellent written and verbal communication skills

Excellent technology skills and use of web-based applications

Confident speaker & a passion for relationship building

Highly creative with a focus on problem-solving

Excellent organizational skills

Good data analysis skills

Strong grasp of MS Office

Resilience and persistence

Results orientated

Responsibilities:

Pre-Sales:

Handling and directing sales enquiries.

Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.

Negotiating deliverables, commercials & timelines with clients.

Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.

Align product team and client on expectations, deliverables & timelines.

Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.

Product Improvisation:

Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.

Others:

Managing & maintaining deals & projects on our cloud-based CRM system.

Communicating internally to brief colleagues on opportunities and pipeline status. 

Looking for someone to join our startup and work with us on several different projects. Strong communication skills are a must. 
Skills:

• Candidate with 2+ yrs of experience in UI development or theme implementation.
• Mandatory proficient understanding of web markup, including HTML5, CSS3, Javascript, JQuery, Bootstrap, Photoshop.
• Front-end (CSS) frameworks like Foundation or Bootstrap, Semantic UI.
• Design wireframe/layout for website, web application, mobile apps.
• Up-to-date, in-depth knowledge of modern HTML, CSS and JS.
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• An eye for design to pixel perfect website conversion.
• Hands on experience on creating responsive websites using media queries (not just Bootstrap).
• Working knowledge of cross-browser-compatibility and different sizes of different screens.
• Self-motivated, good communication and ready to learn attitude.
• Experience with various JS libraries like jQuery, BackboneJS, UnderscoreJS etc.
• Experience in layout designing & theme conversion on open source CMS’s like WordPress, Drupal.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability.
• Good understanding of SEO principles and ensuring that application will adhere to them.
• Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them. - Proficient understanding of code versioning tools, such as Git

Responsibilities:

• Develop new user-facing features.
• Build reusable code and libraries for future use.
• Develop functional and appealing web and mobile-based applications based on usability
• Provide website maintenance and enhancements.
• Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application
• Ensure the technical feasibility of UI/UX designs.
• Maintain graphic standards and branding throughout the product’s interface
• Stay up-to-date on emerging technologies promotes usability best practices.
• Optimize application for maximum speed and scalability. 
• Collaborate with other team members and stakeholders.
• Create quality mockups and prototypes on tight timelines.
• Proficient understanding of cross-browser compatibility, devices, responsive issues and ways to work around them.