UX Designer

What’s the fun, if we cannot be the Jerry to your Tom, or the Jai to your Veeru? In short, we mean to say

that we are looking for a Content Creator to create head-turning content at Moshi Moshi.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and Corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya BirlaGroup, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.\

Job Role:Social Media Content Creator

Experience Level: 1 to 3+ years

Location: Bangalore, Onsite

Job Overview:

As a Social Media Content Creator, you will play a crucial role in crafting and curating content that

resonates with our clients' target audiences. You will collaborate with the marketing team to develop and

implement creative strategies, ensuring that all content aligns with the brand’s voice and objectives. You

will be responsible for creating engaging content across various social media platforms to enhance our

clients' brand presence and drive engagement.

Roles and Responsibilities:

● Develop engaging, creative, and innovative content for regularly scheduled posts, which enlighten audiences and

promote brand-focused messages.

● Curate, script, and act in engaging social media content, ensuring it is timely and relevant.

● Work closely with the creative team, clients, and other stakeholders to ensure content meets objectives and brand

guidelines.

● Monitor social media trends, tools, and applications, and apply best practices to enhance content performance.

● Continuously explore new content formats and creative approaches to stay ahead in the digital landscape.

● Anticipate trends and plan content accordingly to ensure early and impactful delivery.

Roles Requirements:

● Proven experience as a social media content creator, preferably within an advertising agency or similar environment.

● Strong scripting, acting, and basic video editing skills.

● A creative mindset with the ability to generate innovative and engaging content ideas.

● Highly proactive with a sense of urgency and the ability to deliver content quickly.

● Ability to adapt to changing trends and client needs.

Job Description for Project Manager:-

1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5. Responsible for client receivables; planning and execution of monthly retention.

6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7. Preferred Location Noida.

8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

We are seeking a dynamic and knowledgeable Computer Science Teacher to educate and inspire students in foundational and advanced computing concepts. The ideal candidate will have hands-on experience with web development (HTML/CSS), structured programming in C, and object-oriented programming using Python and Java. This role involves designing engaging lessons, fostering critical thinking, and preparing students for real-world tech challenges.

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

About Company

Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.

About the role:

As a Performance Marketing Executive, you will devise strategies and empower the company to drive usage, delight customers work towards customer acquisition and retention and grow them. Your goal will be to effectively position and promote the company across channels and drive ambitious goals of achieving a good scale of acquisitions at sustainable costs for them.

Roles & responsilibilities:

• Creating & executing effective convertible performance marketing campaigns.
• Managing budget & campaigns across all digital platforms to drive the desired return on investment.
• Scale and manage CPM and CPI campaigns across multiple channels like Google, Facebook, and affiliates.
• Plan and manage paid social media campaigns and assist content and brand teams.
• Working closely with management to discuss conversion improvement strategies, feedback & results.
• Analyzing sales funnels, trends & understanding customer behaviour.
• Research & implement marketing tools to boost our promotional efforts
• Reporting on marketing KPIs like leads, conversion rates, website traffic, ROAS, social media engagement, etc.

Requirements:

• 1-3 years of experience who has a deep understanding of all facets of content marketing.
• Experience in creating & executing successful campaigns on Facebook, Instagram & Google Adwords.
• You are a highly goal-oriented individual with good communication skills.
• Experienced in other ad platforms like Quora Ads, Reddit Ads, and others.
• Highly analytical with expertise in setting up, running, and reporting on experiments, and always sharing insights rather than just data.
• Expertise with Firebase, GTM, and Google Analytics.
• Experience in generating leads and achieving long-term sustainable growth.
• Experience in working with creative teams to give constructive feedback for performance marketing.
• A strong portfolio to demonstrate your skillset

THE IDEAL CANDIDATE WILL

• Engage with executive level stakeholders from client's team to translate business problems to high level solution approach
• Partner closely with practice, and technical teams to craft well-structured comprehensive proposals/ RFP responses clearly highlighting Tredence’s competitive strengths relevant to Client's selection criteria
• Actively explore the client’s business and formulate solution ideas that can improve process efficiency and cut cost, or achieve growth/revenue/profitability targets faster
• Work hands-on across various MLOps problems and provide thought leadership
• Grow and manage large teams with diverse skillsets
• Collaborate, coach, and learn with a growing team of experienced Machine Learning Engineers and Data Scientists

ELIGIBILITY CRITERIA

• BE/BTech/MTech (Specialization/courses in ML/DS)
• At-least 7+ years of Consulting services delivery experience
• Very strong problem-solving skills & work ethics
• Possesses strong analytical/logical thinking, storyboarding and executive communication skills
• 5+ years of experience in Python/R, SQL
• 5+ years of experience in NLP algorithms, Regression & Classification Modelling, Time Series Forecasting
• Hands on work experience in DevOps
• Should have good knowledge in different deployment type like PaaS, SaaS, IaaS
• Exposure on cloud technologies like Azure, AWS or GCP
• Knowledge in python and packages for data analysis (scikit-learn, scipy, numpy, pandas, matplotlib).
• Knowledge of Deep Learning frameworks: Keras, Tensorflow, PyTorch, etc
• Experience with one or more Container-ecosystem (Docker, Kubernetes)
• Experience in building orchestration pipeline to convert plain python models into a deployable API/RESTful endpoint.
• Good understanding of OOP & Data Structures concepts

Nice to Have:

• Exposure to deployment strategies like: Blue/Green, Canary, AB Testing, Multi-arm Bandit
• Experience in Helm is a plus
• Strong understanding of data infrastructure, data warehouse, or data engineering

You can expect to –

• Work with world’ biggest retailers and help them solve some of their most critical problems. Tredence is a preferred analytics vendor for some of the largest Retailers across the globe
• Create multi-million Dollar business opportunities by leveraging impact mindset, cutting edge solutions and industry best practices.
• Work in a diverse environment that keeps evolving
• Hone your entrepreneurial skills as you contribute to growth of the organization

Desired Candidate Profile

• Graduate/Postgraduate with 1-2 years of relevant HR experience in a diverse and multicultural work environment
• Strong interpersonal, communication(written and verbal) and problem solving skills
• Ability to work both independently and as an integral member of various teams
• Strong organization skills - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
• Comprehensive knowledge of computer software applications such as Microsoft Word, Excel, and PowerPoint