Online Bidder

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Position: Assistant Manager – Sales & Marketing

Location: Hyderabad

Experience: 7–10 Years

About the Role:

We are looking for an experienced and results-driven professional to oversee business operations across South India. The role involves driving sales growth, leading regional teams, developing business strategies, managing key client relationships, and ensuring operational excellence while achieving business targets.

Key Responsibilities:

• Lead and manage business operations across South India.

• Develop and execute sales and business development strategies.

• Achieve revenue, profitability, and market share targets.

• Manage and mentor sales and operations teams.

• Build strong relationships with customers, channel partners, and stakeholders.

• Identify new business opportunities and expand market presence.

• Analyze market trends, competitor activities, and customer needs.

• Prepare sales forecasts, budgets, MIS reports, and performance reviews.

• Collaborate with HR, Finance, Operations, and Marketing teams for seamless execution.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Management, or a related field (MBA preferred).

• 7–10 years of experience in Sales, Business Development, or Regional Operations.

• Proven experience in leading regional teams and achieving business targets.

• Strong understanding of the South India market.

• Excellent leadership, communication, negotiation, and relationship management skills.

• Willingness to travel extensively across South India.

Key Skills:

• Regional Business Management

• Sales & Business Development

• Team Leadership

• Strategic Planning

• P&L Management

• Client Relationship Management

• Channel Partner Development

• Market Analysis

• Revenue Growth

• Stakeholder Management

• Decision Making

• Problem Solving

If this opportunity aligns with your experience and interests, I'd be happy to discuss it further.

Job Description:

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Golang code.
• Lead the architecture and development of backend services and APIs.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and address performance bottlenecks and bugs.
• Ensure code quality through writing unit and integration tests.
• Troubleshoot and fix issues in code and functionality you have developed.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5-10 years of experience in software development, with a significant focus on Golang.
• Strong understanding of Go programming language, paradigms, constructs, and idioms.
• Experience with RESTful services and API design.
• Knowledge of common Goroutine and channel patterns.
• Experience with microservices architecture and containerization (Docker, Kubernetes).
• Familiarity with SQL databases (PostgreSQL).
• Experience with cloud platforms (e.g., AWS).
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Excellent communication and teamwork skills.

Job Title: Tableau BI Developer

Years of Experience: 4-8Yrs

12$ per hour fte engagement

8 hrs. working

Required Skills & Experience:

✅ 4–8 years of experience in BI development and data engineering

✅ Expertise in BigQuery and/or Snowflake for large-scale data processing

✅ Strong SQL skills with experience writing complex analytical queries

✅ Experience in creating dashboards in tools like Power BI, Looker, or similar

✅ Hands-on experience with ETL/ELT tools and data pipeline orchestration

✅ Familiarity with cloud platforms (GCP, AWS, or Azure)

✅ Strong understanding of data modeling, data warehousing, and analytics best practices

✅ Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders

Grid is a low-code platform that enables enterprises to move from traditional software to rapid application development. We are helping users change the way they interact with technology for internal management. Our plans for 2023 are to rapidly scale the customer base across our verticals and establish Grid as the leading digital transformation platform, this is where you come in.

Outbound Sales duties and responsibilities

• Conduct research on target industries and companies to identify key decision-makers and their contact information which in our case is mining, manufacturing and infrastructure
• Vet and manage lead list on CRM or other products and keep them updated
• Attend online events, community events, and forums to understand processes, requirements and trends
• Manage collaterals such as pitch decks and product brochures and make them available across the company
• Contact prospective customers by both telephone, email, and networking sites to convert prospects into leads
• On a daily basis, own sales qualification to build a pipeline of sales opportunities
• Interface with marketing team and provide them with qualified leads for campaign management
• Support the sales team in developing and implementing sales strategies and tactics
• Help prepare and send sales emails and follow-up communications
• Assist with other sales-related tasks as needed

Outbound Sales requirements and qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Business, Marketing, or related field
• Ability to think on feet and continue engaging conversations with prospects and industry veterans and leaders
• Interpersonal and presentation skills is a must
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Self-starter with a strong desire to learn and grow in a fast-paced environment
• Familiarity with Microsoft Office Suite and Google Suite
• Previous sales or customer service experience is a plus, but not required

JOB DESCRIPTION – Technical Support 

Educational Qualification: Bachelor’s / Masters, CCNA Certification Experience: Fresher / 1 Year 

Job Location: Delhi (Posist Head Office) 

About Posist Technologies: 

Posist (www.posist.com) is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.
 

Responsibilities: 

• Taking Client queries over Call / Email / Chat 
• Resolve the tickets via Call / Email / Chat/ Remote tools 
• Register Client queries in Ticketing Tool. 
• Follow-up with clients and with internal teams. 
• Resolve the issue within the SLA and Company guidelines. 
• Escalate the ticket to the respective team and follow-up. 
• Resolve the tickets related to Printers, Cash Drawer, networking and Posist product. ● Sending updates to clients related to reported queries. 
• Working in Rotational Shifts. 
• Creating troubleshooting documents. 
•  

Skills Required: 

• Good Communicable skills. 
• Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
•  Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network) 
• Good Decision making skills 
• Multitasking 
• Willing to work Cross teams 
• Should be a Team player 
• Should have Knowledge of Remote Tools 
• Good Skills to adapt any Software tool. 
• Documentation Skills is an add on.

• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as React(mandatory/preferred), Angular JS, and Amber.
• Proficiency with server-side languages such as Node.js(mandatory/preferred), Java, PHP.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

a. Expert in Core PHP & OOP Concepts

b. Medium in Mysql DB

c. Expert in HTML & JS/Jquery

d. Knowledge on CSS id preferred

e. Experience on any one of the MVC framework is mandatory

Responsibilities:

• Responsible for development of new highly-responsive, web-based user interface
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it 3.
• Building reusable components and front-end libraries for future use
• Translating designs and wire frames into high quality code
• Construct visualisations that are able to depict vast amounts of data
• Work with product team and graphic designers
• Learn and understand user interactions

Requirements:

• Deep knowledge of web standards
• Deep knowledge of JavaScript concepts and fundamentals
• Strong understanding of ReactJs. development, and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience of working with code versioning tools (such as Git, SVN)
• Familiarity with RESTful APIs
• Familiar with HTML, CSS and SCSS development
• Knowledge of bundlers such as Gulp/Web pack, ES6, Node etc..
• B.Tech from Tier 1 college.
• 3+ yrs of experience with front end technologies HTML and JavaScript
• 1+ yrs of Project experience with react