US HR

About Ace Online 

ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.

Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.

Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.

Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product. 

Role Title - HR Manager 

Total Experience - 5-9 years

Relevant Experience - 5+ Years

Role Summary - 

We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.

Responsibilities:

1. Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
2. Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
3. Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
4. Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
5. HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
6. Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
7. Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
8. Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.

Qualifications and Skills:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• Proven 5-9 years of experience in an HR role.
• Good Experience in nontech recruitment.
• Knowledge of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
• Attention to detail and ability to maintain confidentiality.
• Problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.
• Experience in Faculty hiring will be an add on .

Your Role

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
•  Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
•  Look after employees' growth
•  who is ready for promotion, who needs to do something different within the organization, who are the high potentials 
• How to measure performance
•  Benchmarking compensation across companies
•  Attrition planning
•  Succession planning
•  Driving Learning & Development across company
•  Ensuring cultural homogeneity
•  Employee engagement 
• Performance Management and its process
• Compensation benchmarking

Onboarding & Induction - Should have done the following:

•  Plan and execute staff welfare programs.
•  Provide a presentation to new joiners about HR policies of the company.
•  Discuss about future planning and expansion of company with employees
•  Organize health awareness programs for employees. 
• Take care of maintaining a good relationship between employee and employer.

Employee Grievance Handling: Should have been involved in the below: 

• Prepare and maintain employee retention policy. 
• Handle and resolve grievances of employees. 
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

HR Compliances & Organizational Development 

Should have worked closely with other HR stakeholders for the following.

•  Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits. 
• Check and clear expense reports of employees with HR Ops 
• Responsible for joining and exit interviews. 
• Implementation of new policies according to the system. 
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.

Must Haves

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to details.
• Highly organized.
• Great people skills.

Why is this exciting to you?

•  You are interested in being a part of a young and fast paced environment; to implement market best practice.
•  You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
•  You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
•  You care about people and your team members, and you want to influence positive change.

HRBP

1. Advise managers on organizational policy matters and recommend needed changes.
2. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization's HR policies and practices.
3. Conduct exit interviews to identify reasons for employee separation.
4. Maintain records and compile statistical reports concerning HR-related data such as hires, transfers, performance appraisals, and absenteeism rates.
5. Administer disciplinary procedures.
6. Plan and conduct new employee orientation and induction programs to foster a positive attitude toward organizational objectives.
7. Plan, direct, supervise, and coordinate work activities of subordinates and employee relations.
8. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
9. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
10. Administer employee recognition awards.
11. Plan, organize, direct and coordinate the training activities of the organization.
12. Responsible for the successful implementation, monitoring and coordinating of all the activities regarding HR Software.
13. Preparation and maintenance of MIS related to Attrition.
14. Administer performance management systems and recreation programs.

• Implements new hire onboarding, orientation and employee recognition programs
• Performs routine tasks required to administer and execute plans on compensation, benefits and leave; disciplinary matters; disputes and investigations; performance appraisals and talent management; productivity, recognition
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
• Maintains compliance with employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Performs other ad-hoc duties as assigned
• Excellent verbal and written communication skills
• Excellent interpersonal, people management and conflict resolution skills
• Excellent organizational skills and attention to detail
• Proven experience in payroll processing, HRMS system, employee record management and other relevant databases
• Experience in implementing programs for employee benefits, improving engagement and to creating a healthy work environmentKnowledge of conducting upskilling, train
• ing and team building programsThorough knowledge of employment-related laws and regulations
• BBA and MBA in HR or related field required
• 3-5 years of experience in a human resource generalist role
•  

• Administer compensation and benefit plans
• Assist in talent acquisition and recruitment processes
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Undertake tasks around performance management
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates 
  • Organize quarterly and annual employee performance reviews
  • Maintain employee files and records in electronic and paper form
  • Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
  • Ensure compliance with labor regulations

    Requirements

    • Proven experience as an HR Generalist
    • Understanding of general human resources policies and procedures
    • Good knowledge of employment/labor laws
    • Outstanding knowledge of MS Office; HRIS systems 
    • Excellent communication and people skills
    • Aptitude in problem-solving
    • Desire to work as a team with a results driven approach
    • Additional HR training will be a plus

Role and Skill of Physiotherapy

• Willingness to work for a Home Care environment.
• Need to focus on restoring physical function.
• Need to be sensitive to the patients' needs and disabilities and must have excellent communication and motivational skills.
• Create positive impact in the prevention of subsequent acute events and support the individual’s ability to live independently through targeted interventions aimed at improving balance, strength, coordination and function.
• Should personally also be physically fit enough to properly demonstrate the activities in their treatment plans and must possess strong organizational skills.
• Should possess either of the areas of expertise: pain management, sports injury management, paediatric therapy, post-operative therapy, arthritis management, neuro or posture correction.
• The conditions to be treated are back pain, neck pain, shoulder pain, knee pain, arthritic pain, slipped disc and any other kind of sprains.
• Creating an impact on overall patient experience by
  • Targeting the recovery of physical function of stroke patients through low risk activities resulting in high patient satisfaction.
  • Providing a service which reduces the risk for poor health outcomes, increases daily living and personal activity.