Information Developer

Role Description

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.

Qualifications

Strong business operations and analytical skills

Experience in providing administrative assistance

Excellent communication skills

Customer service-oriented mindset

Ability to work collaboratively in a team environment

Attention to detail and problem-solving abilities

Proficiency in Microsoft Office Suite

Experience in the software development or digital marketing industry is a plus

Bachelor's degree in Business Administration or related field

Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities

Coordinate with various departments to gather the necessary information and documentation for the submission of tenders

Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met

Communicate with clients and respond to queries during the tendering process

Analyze the tender results and provide feedback to the management for continuous improvement

Maintain close contact with project managers to ensure smooth project initiation, execution, and closure

Contribute to the definition of the scope, objectives, and deliverables of the project

Monitor the progress of the project and provide management and stakeholders with updates

Identification and mitigation of project risks and issues, and escalation thereof as necessary

Review and negotiate contract terms and conditions to ensure alignment with company goals and policies

Monitor contract performance and ensure contractual compliance

Responsible for amending, extending, and renewing contracts

Maintain accurate and up-to-date records of all contracts and related documents.

Process Improvement:

Analyze existing business processes related to tenders and projects, identifying areas for improvement

Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements

Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

JD for Business Analyst "zoho"

JOB DESCRIPTION

Job Title - Business Analyst “Zoho”

Experience - 2+ yrs 

Location - Noida Extension 

Responsibilities-

• Define project scope and document business requirements.
• Design technical specifications, using best practices and minimising the need for custom coding.
• Provide internal CRM consulting, analyse data and processes to improve the business process to drive growth.
• Create solutions on our ZOHO platform to meet the internal customer requirements.
• Automate processes using ZOHO automation tools.
• Create test scenarios and do solution testing.
• Functional and technical CRM support as well as troubleshooting of (integration) issues.
• Support the set-up of integrations to existing business systems.
• Project management and project documentation (BRD , FRD)
• Prepare Customised Management Reporting Dashboard
• Work closely with the Operations team to implement and configure Zoho applications based on business needs.
• Assist in customising Zoho CRM, Zoho Creator, and other relevant modules.
• Collaborate with the team to understand and document business processes and workflows.

Requirements

• Bachelor's degree in Information Technology, Computer Science or a related field.
• Basic understanding of Zoho applications or a willingness to learn.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Eagerness to learn and apply theoretical knowledge in a practical work environment.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the

United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Position Overview:

We seek a highly skilled and experienced Senior/ Lead Software Engineer to join our innovative team. The ideal candidate will have a strong background in Java development and be proficient in various backend technologies and frameworks. The role involves designing, developing, and maintaining high-performance, scalable backend systems. The candidate should be comfortable working in a Linux environment and have hands-on experience with both SQL and NoSQL

databases, as well as modern containerization and orchestration tools.

Key Responsibilities:

• Design, develop, and maintain backend services using Java, Spring Boot, and Vert.x.

• Implement and manage database solutions using SQL and NoSQL databases.

• Work with Hibernate for ORM (Object-Relational Mapping).

• Develop and manage caching mechanisms with Redis.

• Implement messaging and streaming solutions using Kafka.

• Utilize Docker for containerization and Kubernetes for orchestration.

• Perform system designing to ensure high availability, scalability, and reliability of applications.

• Design and develop microservices or monolithic architectures based on project requirements.

• Collaborate with front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience.

• Write clean, scalable code using Java programming languages.

• Revise, update, and debug code.

• Improve existing software.

• Develop documentation throughout the software development life cycle (SDLC).

• Serve as an expert on applications and provide technical support.

Mandatory Skills and Qualifications:

• Proven experience as a Java Backend Developer.

• Strong expertise in Java, Spring Boot, and Vert.x.

• Proficient in using Hibernate for ORM.

• Extensive experience with Linux operating systems.

• Hands-on experience with Git version control system.

• Solid understanding of SQL and NoSQL databases.

• Experience with Redis for caching.

• Practical knowledge of Kafka for messaging and streaming.

• Proficiency with Docker for containerization and Kubernetes for orchestration.

• Strong understanding of system designing principles.

• Experience with microservices or monolithic architecture.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Strong communication skills.

Preferred Skills:

• Familiarity with CI/CD pipelines.

• Knowledge of cloud platforms (AWS, Azure, GCP).

• Understanding of network protocols and security.

Educational Qualifications:

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.

Why Miko?

• Cutting-Edge Technology: Work with the latest in AI, robotics, and software development.

• Dynamic Work Environment: Collaborative and inclusive culture encouraging creativity and innovation.

• Career Growth: Opportunities for continuous learning, mentorship, and professional advancement.

• Impactful Work: Contribute to products that enhance the learning and play experiences of children worldwide.

• Global Reach: Be part of a brand that has a significant international presence.

• Innovative Products: Develop revolutionary products like the Miko robot.

• Supportive Culture: Enjoy a diverse, inclusive, and well-balanced work-life environment.

• Competitive Compensation: Receive competitive salaries and benefits packages.

• Entrepreneurial Spirit: Bring your ideas to life in a company that values initiative.

• Community Engagement: Participate in outreach programs and initiatives that give back to the community.

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.