Digital Marketing Executive

Job Summary:

We are looking for a strategic and creative Social Media Manager to lead the content planning, execution, and marketing across three key verticals of the BFC Group. The ideal candidate will be responsible for building a strong social presence, driving engagement, and aligning content with the brand’s voice and business goals.

Key Responsibilities:

• Content Strategy & Planning:
• Develop and manage monthly content calendars for all three verticals.
• Collaborate with internal teams to align content with marketing campaigns and business objectives.
• Conduct competitive and audience research to inform content tone and style.
• Content Creation & Execution:
• Oversee the creation of original, engaging, and brand-aligned content (text, image, video, reels, stories, etc.).
• Work with designers, videographers, and copywriters to produce content that performs.
• Ensure timely posting across all relevant social media platforms.
• Social Media Marketing & Management:
• Manage social media tools for scheduling, analytics, and community management.
• Track performance metrics and generate insights for continuous improvement.
• Brand Engagement:
• Monitor social media trends and viral content opportunities.
• Respond to comments, messages, and queries in a timely and professional manner.
• Build and nurture online communities for each vertical.
• Reporting & Analysis:
• Prepare monthly performance reports with actionable insights.
• Suggest improvements based on analytics, user behavior, and campaign performance.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• 2–4 years of experience managing social media accounts (preferably across multiple brands or verticals).
• Strong understanding of platform-specific best practices (Instagram, Facebook, LinkedIn, YouTube, etc.).
• Proficiency with tools like Meta Business Suite, Canva, Buffer/Hootsuite, and analytics dashboards.
• Excellent communication, writing, and visual storytelling skills.
• Ability to multitask, manage deadlines, and work collaboratively.

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track your learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability

You should have:

• Tech or a higher degree in computer science or a related field.
• 1+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It’s a plus if you have:

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Worked on Micro-services architecture

• Deliver high-quality code in a fast-paced customer-facing product
• Build distributed systems to support large scale, low latency queries
• Be involved in the full life-cycle of product development from concept to deliverables
• Iterate quickly by working closely with the firmware team as well as clients and end-users of the products
• Design and implement a secure and robust API to communicate with millions of vehicles

• Excellent understanding of computer science fundamentals, data structures, and algorithms
• Good understanding of SQL or NoSQL Database
• Experienced in writing production-grade code
• Strong background in designing large scale distributed systems

• Strong experienced in writing Golang in production
• Familiar with Cloud-native technologies
• Familiar with version control systems
• Full Stack development experience in both frontend and backend
• Experienced in having fast iteration in product

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Graphic designer will have to create visual communications to convey messages in an effective and aesthetically pleasing manner. 

• Experience as a full stack developer or similar role.
• Knowledge of multiple back-end languages is good to have (e.g. Java, Scala, Python, C#, J2EE, Web Services) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Experience developing desktop and mobile applications and familiarity with common stacks.
• Experience with large-scale distributed storage and database systems (SQL or NoSQL, e.g. MongoDB/Cassandra/MySQL).
• Superb communication and collaboration skills.
• Ability to translate business use cases into good taxonomy design.
• Demonstrable skills in understanding importance of data design.

Java
J2ee
working experience with one or more clouds

Understanding of design architecture

Experience with Traditional databases and nosql databases

Sound in Algorithms,data structures and problem solving 

Good at coding and design