UI/UX engineer

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job title - Python developer

Exp – 4 to 6 years

Location – Pune/Mum/B’lore

PFB JD

Requirements:

• Proven experience as a Python Developer
• Strong knowledge of core Python and Pyspark concepts
• Experience with web frameworks such as Django or Flask
• Good exposure to any cloud platform (GCP Preferred)
• CI/CD exposure required
• Solid understanding of RESTful APIs and how to build them
• Experience working with databases like Oracle DB and MySQL
• Ability to write efficient SQL queries and optimize database performance
• Strong problem-solving skills and attention to detail
• Strong SQL programing (stored procedure, functions)
• Excellent communication and interpersonal skill

Roles and Responsibilities

• Design, develop, and maintain data pipelines and ETL processes using pyspark
• Work closely with data scientists and analysts to provide them with clean, structured data.
• Optimize data storage and retrieval for performance and scalability.
• Collaborate with cross-functional teams to gather data requirements.
• Ensure data quality and integrity through data validation and cleansing processes.
• Monitor and troubleshoot data-related issues to ensure data pipeline reliability.
• Stay up to date with industry best practices and emerging technologies in data engineering.

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-fri role, In office, with excellent perks and benefits!

Position Overview

We are seeking a Software Architect to lead the design and development of high-performance robotics and AI software stacks utilizing NVIDIA technologies. This role will focus on defining scalable, modular, and efficient architectures for robot perception, planning, simulation, and embedded AI applications. You will collaborate with cross-functional teams to build next-generation autonomous systems 9

Key Responsibilities:

1. System Architecture & Design

● Define scalable software architectures for robotics perception, navigation, and AI-driven decision-making.

● Design modular and reusable frameworks that leverage NVIDIA’s Jetson, Isaac ROS, Omniverse, and CUDA ecosystems.

● Establish best practices for real-time computing, GPU acceleration, and edge AI inference.

2. Perception & AI Integration

● Architect sensor fusion pipelines using LIDAR, cameras, IMUs, and radar with DeepStream, TensorRT, and ROS2.

● Optimize computer vision, SLAM, and deep learning models for edge deployment on Jetson Orin and Xavier.

● Ensure efficient GPU-accelerated AI inference for real-time robotics applications.

3. Embedded & Real-Time Systems

● Design high-performance embedded software stacks for real-time robotic control and autonomy.

● Utilize NVIDIA CUDA, cuDNN, and TensorRT to accelerate AI model execution on Jetson platforms.

● Develop robust middleware frameworks to support real-time robotics applications in ROS2 and Isaac SDK.

4. Robotics Simulation & Digital Twins

● Define architectures for robotic simulation environments using NVIDIA Isaac Sim & Omniverse.

● Leverage synthetic data generation (Omniverse Replicator) for training AI models.

● Optimize sim-to-real transfer learning for AI-driven robotic behaviors.

5. Navigation & Motion Planning

● Architect GPU-accelerated motion planning and SLAM pipelines for autonomous robots.

● Optimize path planning, localization, and multi-agent coordination using Isaac ROS Navigation.

● Implement reinforcement learning-based policies using Isaac Gym.

6. Performance Optimization & Scalability

● Ensure low-latency AI inference and real-time execution of robotics applications.

● Optimize CUDA kernels and parallel processing pipelines for NVIDIA hardware.

● Develop benchmarking and profiling tools to measure software performance on edge AI devices.

Required Qualifications:

● Master’s or Ph.D. in Computer Science, Robotics, AI, or Embedded Systems.

● Extensive experience (7+ years) in software development, with at least 3-5 years focused on architecture and system design, especially for robotics or embedded systems.

● Expertise in CUDA, TensorRT, DeepStream, PyTorch, TensorFlow, and ROS2.

● Experience in NVIDIA Jetson platforms, Isaac SDK, and GPU-accelerated AI.

● Proficiency in programming languages such as C++, Python, or similar, with deep understanding of low-level and high-level design principles.

● Strong background in robotic perception, planning, and real-time control.

● Experience with cloud-edge AI deployment and scalable architectures.

Preferred Qualifications

● Hands-on experience with NVIDIA DRIVE, NVIDIA Omniverse, and Isaac Gym

● Knowledge of robot kinematics, control systems, and reinforcement learning

● Expertise in distributed computing, containerization (Docker), and cloud robotics

● Familiarity with automotive, industrial automation, or warehouse robotics

● Experience designing architectures for autonomous systems or multi-robot systems.

● Familiarity with cloud-based solutions, edge computing, or distributed computing for robotics

● Experience with microservices or service-oriented architecture (SOA)

● Knowledge of machine learning and AI integration within robotic systems

● Knowledge of testing on edge devices with HIL and simulations (Isaac Sim, Gazebo, V-REP etc.)

MANDATORY TECHNICAL SKILLS

SSRS, PowerBI, SQL Server 2008/2012, TSQL, Stored Procedures, Views, UDF’s, Triggers, Charts

EXPERIENCE

• 7+ years professional experience in database development using SQL Server 2008/2012(T-SQL, SSRS)

• Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine

• processing flow, user requirements and inter-dependencies of multiple information systems.

• Experience with SDLC required

• Excellent verbal and written communication skills.

• Strong in performance tuning especially tuning complex queries, procedures and indexing strategies

What You'll Do:

• Understand the upcoming development requirement of product in depth.
• Design product architecture as per vision, insights and concurred direction.
• Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
• Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
• Get involved in continuous maintenance of the product and get the bugs fixed in time.
• Coordinate the workflow between the UX Designers and front-end developers.
• Work on integrating flows with external tools - Segment, Branch, Clevertap.

Ideal Profile:

• Proficiency in Core Java & Spring framework.
• Expertise in Web Service technologies.
• Experience in building the architecture as per the product’s need.
• Experience in building REST APIs using Java/Spring.
• Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
• Experience in full life cycle development of a product (specifically mobile products) is a plus.
• Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
• Experience with security principles and frameworks.
• Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
• Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
• Should have worked in Agile methodologies.
• Good object-oriented and problem-solving skills.
• Strong communication skills along with the ability to work in a highly collaborative environment.