Essential Duties:
- Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
- Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
- Own and drive customer issues from start to finish.
- Become an expert on a given product domain from both a business and technical standpoint.
- Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.
Minimum Requirements:
- BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
- Minimum of 7 years of application support experience.
- Strong Oracle SQL, PL/SQL skills required.
- Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered.
- Excellent spoken and written English. All customer communications are in English.
- Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
- Ability to work with a global teams and build strong cross-functional relationships.
- Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
- Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
- Problem-solving capabilities as well as excellent customer service skills.
- Ability to take ownership and follow through on client issues until resolution.
- Ability to effectively communicate and coordinate with peers and senior management as required.
- Strong organizational skills, attention to detail and technical judgment.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Data Analytics
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As an Analyst at JustAnswer, you will be a Subject Matter Expert (SME) on Chatbot Strategy, driving long-term growth and incorporating the newest technologies like LLM.
In this role, you will deliver tangible business impact by providing high-quality insights and recommendations, combining strategic thinking and problem-solving with detailed analysis.
This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncover valuable business insights, devise optimization strategies, and validate them through experiments.
What You’ll Do
- Collaborate with Product and Analytics leadership to conceive and structure analysis, delivering highly actionable insights from “deep dives” into specific business areas.
- Analyze large volumes of internal & external data to identify growth and optimization opportunities.
- Package and communicate findings and recommendations to a broad audience, including senior leadership.
- Perform both Descriptive & Prescriptive Analytics, including experimentations (A/B, MAB), and build reporting to track trends.
- Perform advanced modeling (NLP, Text Mining) – preferable.
- Implement and track business metrics to help drive the business.
- Contribute to growth strategy from a marketing and operations perspective.
- Operate independently as a lead analyst to understand the JA audience and guide strategic decisions & executions.
What We’re Looking For
- 5+ years of experience in e-commerce/customer experience products.
- Proficiency in analysis and business modeling using Excel.
- Experience with Google Analytics, BigQuery, Google Ads, PowerBI, and Python / R is a plus.
- Strong SQL skills with the ability to write complex queries.
- Expertise in Descriptive and Inferential Statistical Analysis.
- Strong experience in setting up and analyzing A/B Testing or Hypothesis Testing.
- Ability to translate analytical results into actionable business recommendations.
- Excellent written and verbal communication skills; ability to communicate with all levels of management.
- Advanced English proficiency.
- App-related experience – preferable.
About Us
We are a San Francisco-based company founded in 2003 with a simple mission: we help people. We have democratized professional services by connecting customers with verified Experts who provide reliable answers anytime, on any budget.
- 12,000+ Experts across various domains (doctors, lawyers, tech support, mechanics, vets, home repair, and more).
- 10 million customers in 196 countries.
- 16 million+ questions answered in 20 years.
- Investors include Charles Schwab, Crosslink Capital, and Glynn Capital Management.
Why Join the Team
- 1,000+ employees and growing rapidly.
- Hiring criteria: Smart. Fun. Get things done.
- Profitable and fast-growing company.
- We love what we do and celebrate success together.
Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time.
Our values (“The JA Way”):
- Data Driven: Data decides, not egos.
- Courageous: We take risks and challenge the status quo.
- Innovative: Constantly learning, creating, and adapting.
- Lean: Customer-focused, using lean testing to learn and improve.
- Humble: Past success is not a guarantee of future success.
Work Environment
- Remote-first/hybrid model in most locations.
- Optional in-person meetings for collaboration and social events.
- Employee well-being is a top priority.
- Where legally permissible, employees must be fully vaccinated against Covid-19 to attend in-person events.
Our Commitment to Diversity
We embrace workplace diversity, believing it drives richer insights, fuels innovation, and creates better outcomes.
We are committed to attracting and developing an inclusive workforce. Individuals seeking opportunities are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws.
We are hiring Research Associates for a AI project for Gurgaon location. The Research Associate role is focused on Prompt Writing, Annotation and Labeling in which you will focus on the improvement of an AI engine.
In addition to an ability to write clearly and concisely, successful Research Associates must be able to tailor their writing style to each assignment’s requirements.
The ideal candidates will have a solid ability to focus on efficiency and problem-solving, and excellent writing and reading comprehension skills – including experience in creating and composing text within a specified amount of time.
Key Responsibilities:
- Work on various client projects to train generative AI models, by creating prompts and responses based on the instructions provided and on using established best practices for quality prompts.
- Given examples, generate similar prompts and responses.
- Use a variety of communication channels such as Slack, Teams, and SharePoint, to learn about new projects, collaborate with your team, and ask questions.
- Learn new software programs on the job.
- Providing supporting documentation when the AI fails.
Requirements
- Experience – 0-2 years
- Excellent Communication skills (Oral and Written)
- Qualification: Bachelor's degree (any stream)
- Preferred: Good understanding of AI.
- Ability to gain new skills and knowledge through hands-on experience
- Keen eye for detail.
- Demonstrated ability to work independently
- Strong time management skills
- Exemplify the quality of doing "get it done attitude," including a high level of accountability, transparency, and teamwork first & foremost
CC++Solid knowledge and experience of working in C/C++ programming language
Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)
Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling
Responsible for technical design of a subsystem
Knows how to apply architecture and design patterns
Business Development Executive :
Job Title: Business Development Executive
Location: [ Hyderabad ]
Experience: 2+ years in Business Development
Company Overview:
Interakt Techsol Pvt Ltd is a dynamic and innovative technology solutions provider, specializing in cutting-edge products such as B2Z, 7 Chain, JKC Junket Chain, TAMP, and Dustalk. We are committed to revolutionizing the industry and empowering businesses with transformative solutions.
Job Description:
As a Business Development Executive at Interakt Techsol Pvt Ltd, you will be responsible for driving revenue growth through strategic partnerships, client acquisition, and market expansion efforts. Your primary focus will be on promoting and selling our suite of products to potential clients.
Key Responsibilities:
Identify and develop new business opportunities to drive revenue growth.
Build and maintain strong relationships with key decision-makers and stakeholders.
Conduct market research to identify potential clients and market trends.
Collaborate with the marketing team to develop effective sales strategies and campaigns.
Present product demonstrations and proposals to prospective clients.
Negotiate contracts and agreements with clients to ensure favorable terms.
Work closely with the project management team to ensure successful implementation and delivery of projects.
Meet and exceed sales targets and KPIs set by the company.
Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven track record of 2+ years in business development, preferably in the technology industry.
Strong communication, negotiation, and interpersonal skills.
Excellent organizational and time-management abilities.
Ability to work independently and as part of a team.
Knowledge of CRM software and sales analytics tools is a plus.
We are on a hunt for enthusiastic campus ambassadors who can be the representative of our products and services on their college campus and make our presence felt.
Skills Required
- Strong Interpersonal Skills
- Strong Self Motivation
- Fluency in English
- Convincing Ability
Roles and Responsibilities
- Becoming the on-campus brand spokesperson for Spacenos
- Creating awareness about all our products and services..
- Acting as an influencer and the go-to person for information on our products.
- Organizing Whatsapp group discussion within the college
- Conducting college events and seminars to grow our presence.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
-
Receive offer letter if selected.
Hiring Duration:
Our hiring process takes less than 24 hours from the time you receive the Final Step form.
Validity: Up to Dec 2023
- Apply soon, the earliest applicant would be preferred over the late applicants.
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C# Knowledge of ASP.NET Web API and best practices for developing web services.
Familiarity with Microsoft Azure environment.
Helpful skills include Microsoft SQL Server SSIS/SSRSGather and evaluate user requirements in collaboration with product owners.
Design, develop, code, test, document, implement, support, and maintain new .NET web applications
as well as changes/fixes/enhancements to existing .NET web applications.
Actively participate in all aspects of new product development and enhancements to existing
applications.
Participating in key internal meetings including weekly status updates and planning sessions.
Documenting ongoing progress, code migrations and status on work assignments (or similar project
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- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
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- A knack for benchmarking and optimization
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- Ability to create and maintain continuous integration and delivery of React Native applications.
Java
HTML/CSS
Javascript
AngularJS (1.x)
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon