Essential Duties:
- Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
- Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
- Own and drive customer issues from start to finish.
- Become an expert on a given product domain from both a business and technical standpoint.
- Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.
Minimum Requirements:
- BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
- Minimum of 7 years of application support experience.
- Strong Oracle SQL, PL/SQL skills required.
- Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered.
- Excellent spoken and written English. All customer communications are in English.
- Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
- Ability to work with a global teams and build strong cross-functional relationships.
- Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
- Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
- Problem-solving capabilities as well as excellent customer service skills.
- Ability to take ownership and follow through on client issues until resolution.
- Ability to effectively communicate and coordinate with peers and senior management as required.
- Strong organizational skills, attention to detail and technical judgment.
Subodh Popalwar
Software Engineer, Memorres
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We are seeking a passionate Growth Hacker Intern who thrives in a dynamic environment and loves to experiment with new strategies to drive user growth. As part of our growth team, you will have the opportunity to dive deep into the world of growth hacking, from content creation to conducting market research, and learn hands-on skills that will shape your career.
Key Responsibilities:
- Content Creation: Assist in writing compelling and SEO-optimized content across platforms to drive user engagement.
- Webinar Management: Plan, organize, and host webinars to engage with the community and deliver valuable insights.
- Video Editing: Help edit and create engaging video content for social media and marketing campaigns.
- Market Research: Conduct in-depth market research to identify growth opportunities and trends.
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)We pride ourselves on being able to associate with our clients to develop custom software solutions. An Engineer’s Life @ SequoiaAT As an Engineer, SequoiaAT will be a dream job for you. You will have opportunity to work on technologies and product before they hit the market and get popular. If working on a gadget you may get to own one of them as an early tester. Working with us we have a be your own boss culture so you will have plenty of opportunities to interact directly with our customers and their customer.
What Technology Skills is required for this ? Primary Skills : Core Java What’s expected from your experience in primary skill area ?
A good grasp over Objected oriented programming concepts
Excellent expereince in Core Java development
Secondary Skills (Desirable) :
Mobile App development Knowledge
Bonus points: If you have a GitHub or open source submission
Next Steps After you submit your resume, We will call you . Round one of our interview is online only and everyone planning to join SequoiaAT has to undergo ( you are right everyone!!!- Be it an Engineer or a VP) . This enables us to respect your time and our time to quickly gauge if there is a right fit. Once you clear that we will arrange for 2-3 more rounds of discussion with peers to ensure that we are the right company for you and vice versa .
Looking forward to seeing you on board SequoiaAT team soon
JavaJavascript
The Role:
A seasoned, experienced Enterprise SaaS sales & business development leader to join the growing company's leadership team. In this role, you are responsible for developing and executing sales and go-to-market strategies that help achieve new client sales & revenue goals for the company. The VP of Business Development & Sales will also work closely with other stakeholders to drive strategic direction and resource allocation for the company.
Key Responsibilities -
- Strategic Thinker & Leadership: Leading from the front on all important Client facing discussions, while providing direction to the team on the positioning, go-to-market strategy and priority amongst the prospect segments.
- Full Sales Cycle Ownership: Tactfully and strategically enable the team to follow up with the prospects regularly, host the commercial negotiations and drive the needed urgency towards deal closures.
- Partnerships & Influencer Management: Actively discover, acquire and engage with strategic partners/industry influencers, consultants and resellers to drive an efficient channel of demand creation and client acquisition across multiple geographies
- Data & Process Driven-You obsess with data, analytics and processes to ensure repeatability and consistency around meeting & exceeding the Quarterly goals and also enabling data-led experimentation in short delivery cycles.
- Team Management - Manage a team of Sales representatives responsible for selling Enterprise Software and New Customer Acquisition
Skills Required:
- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies
- Extensive experience negotiating terms and closing contracts for business
- Strategic thinker with strong storytelling skills and written communication
- Strong cross-functional partner, particularly with Product, Marketing and Client Management teams.
- Experience of selling to the US from India
Job responsibilities:
. As Area Sales Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
. Approaching potential leads and close them within a stipulated time frame.
. Create exclusive distributors and business associates for the company towards business growth.
. Looking after the entire business growth of the exclusive distributor and business associates.
. Keep abreast with stock report, Inventory, Product order, Re-order etc.
. Perform other sales, marketing and promotion related activities as and when instructed by the company .
. Finding and developing new markets and company.
. Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor’s degree in business, marketing or related field.
. 5-7 yrs of experience in sales, marketing or related field.
. Strong communication skills.
.Ability to manage complex projects and multi-tasks.
. Excellent organizational skills.
. Proficient in MS-Office and Outlook.
About the role
We’re looking for a passionate Market Research Associate, with an analytical mindset and thrust to constantly thrive with current market trends.
As a Market Research Associate you will be responsible for providing actionable insights by conducting detailed market research to provide in-depth analysis of the current market trends, competitive analysis, market share across our line of products - Scalefusion, NuovoPay, and NovoTeam.
What will you do?
- Develop a good understanding of the SaaS industry and perform in-depth analysis to evaluate the current market trends.
- Demonstrate ability to track and analyze global market development, competitive landscape, impact of economic trends on the industry, business scenario and growth prospects
- Provide analytical interpretation of the data to conceptualize and build perspectives based on industry trends and their impact
- Identify and understand change-causing trends that impact our market, as well as industries related to our products.
- Perform valid and reliable market research on competitors’ products & services and turn into actionable insights for product and marketing managers.
- Help our sales & marketing team to generate effective strategies based on secondary market research.
- Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
- Understand target market characteristics and map its needs with the offerings
- Research, curate and build database(accounts & contacts) using lead generation tools like LinkedIn Sales Navigator, Zoominfo, Lusha etc to fuel sales pipeline
- Identify prospective industry events, trade shows, networking events and opportunities
Javascript
jQuery- 5+ years of relevant experience
- Design, implement and manage websites using WordPress
- Collaborate with members of a creative team
- Manage front-end and back-end website development
- Create WordPress plug-ins and themes
- Maintain well-documented, reusable, and transferrable code
- Troubleshoot and resolve website problems for clients and co-workers
- Stay abreast of new developments in software, trends, and practice
- Must have experience in managing media websites at scale.
- Proficiency using WordPress
- Expertise in HTML5, CSS3, JavaScript, and jQuery
- Experience using debugging tools such as Firebug and Chrome Inspector
- Strong understanding of front-end and back-end website development
- Keen attention to detail
- Good communication skills
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
As a Jr.Customer Support Executive, you will be managing and building strong relationship with the customer.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensuring customer satisfaction and provide professional customer support
- Follow up on order status with internal teams.
- Convert Cancelled and Pending orders by calling customers.
- Effectively speaks, writes and presents clearly with persuasion.
What you need to have:
- Preferably experienced in dealing with fashion products.
- Command over MS Excel
- Enthusiasm to work with a passionate team.
- At least 1 year of working experience
- Fluency in English, Hindi, Kannada. Tamil & Telugu (preferred)
- Good E-Mail writing skills (Must)
Experience: 0 to 2 years
Annual CTC: Rupees 2,50,000 to 3,00,000
1.Make proposals for clients
2. Negotiate with clients
3. Coordinate with team on projects
4. Generate new business opportunities
5. Networking, Marketing, and Calling
6. Introduce and Market the company
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Software Engineer, Memorres