Application Support Engineer

• Strong Accountant Profile
• Mandatory (Experience 1) – Must have 2+ years of experience in a general accounting role
• Mandatory (Experience 2) – Must have hands-on experience with Accounts Payable, Accounts Receivable, Reconciliations, and Financial Reporting
• Mandatory (Core Skills 1) – Strong understanding of accounting principles and GAAP
• Mandatory (Core Skills 2) – Expertise in Microsoft Excel (pivot tables, vlookups, data analysis)
• Mandatory (Education) – Bachelor’s degree in Accounting or Finance
• Mandatory (Company) - Product Startup Companies OR Highly Preferred - Online Gaming Companies

Preferred

• Preferred (Education/Experience) – CA dropout with prior corporate accounting experience
• Preferred (Core Skills) – Exposure to budgeting, forecasting, payroll processing, and intercompany account reconciliation

Power BI Developer

Senior visualization engineer with 5 years’ experience in Power BI to develop and deliver solutions that enable delivery of information to audiences in support of key business processes. In addition, Hands-on experience on Azure data services like ADF and databricks is a must.

Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business, and technical counterparts.

Candidates should have worked in agile development environments.

Desired Competencies:

• Should have minimum of 3 years project experience using Power BI on Azure stack.
• Should have good understanding and working knowledge of Data Warehouse and Data Modelling.
• Good hands-on experience of Power BI
• Hands-on experience T-SQL/ DAX/ MDX/ SSIS
• Data Warehousing on SQL Server (preferably 2016)
• Experience in Azure Data Services – ADF, DataBricks & PySpark
• Manage own workload with minimum supervision.
• Take responsibility of projects or issues assigned to them
• Be personable, flexible and a team player
• Good written and verbal communications
• Have a strong personality who will be able to operate directly with users

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

What we are looking for:

Meltwater is a global leader in media intelligence and social analytics. Our mission is to help businesses make more informed decisions by providing them with actionable insights from the vast ocean of online data. With a diverse and talented team spread across the world, we are committed to driving innovation and pushing the boundaries of what's possible in our field.

Meltwater is seeking a Software Team Lead to establish and guide our new influencer marketing team in our Hyderabad office. We are looking for a leader who excels in mentorship, project management, and task prioritization, while embodying the values of collaboration, open-mindedness, and a proactive approach to problem-solving. As a Team Lead, you will play a key role in mentoring team members, managing projects, and prioritizing tasks to ensure successful and timely delivery. Your leadership will be crucial in fostering a supportive team environment and driving the team towards achieving our goals.

What You'll Do:

• Lead and mentor a cross-functional team to develop and maintain software solutions that meet business requirements.
• Manage project timelines, prioritize tasks, and ensure the delivery of high-quality, scalable, and secure software.
• Foster a collaborative and open-minded team culture, encouraging continuous learning and adaptation to new technologies, tools, and best practices.
• Identify and resolve technical challenges, providing guidance and support to junior team members.
• Promote and facilitate the personal and professional development of team members through regular feedback, coaching, and development opportunities.
• Coordinate with other teams and stakeholders to align project goals and deliverables.

What You'll Bring:

• Proven experience as a Software Engineer Team Lead.
• 6+ years of experience as a Full Stack Software Engineer.
• Experience with databases such as MySQL, Elasticsearch, etc.
• Experience with backend technologies, preferably NodeJS & Typescript.
• Experience with frontend technologies, preferably React & Typescript.
• Experience with cloud infrastructure, preferably AWS.
• Bachelor's or Master's degree in Computer Science or related field.
• Excellent communication and collaboration skills.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

About the Role:

We are looking for a Performance Marketing Manager with hands-on experience in SaaS lead generation for Storefronts, Order Management Systems (OMS), Warehouse Management Systems (WMS), and Transport Management Systems (TMS). You will be responsible for planning, executing, and optimizing paid marketing campaigns to drive high-quality leads and conversions.

What will you do at Fynd?

• Develop and execute data-driven performance marketing campaigns across Google Ads, LinkedIn, Meta, and other paid channels.
• Generate high-intent leads for SaaS products catering to e-commerce, logistics, and supply chain industries - fynd storefront, fynd tms, fynd oms, fynd wms, fynd omnichannel solutions etc.
• Optimize campaigns for CPL, CAC, ROAS, and LTV while ensuring budget efficiency.
• Conduct A/B testing on ad creatives, landing pages, and messaging for maximum conversions.
• Utilize analytics tools (Google Analytics, HubSpot, CRM, etc.) to track performance and generate actionable insights.
• Work closely with content, design, and sales teams to align marketing strategies with business goals.
• Stay updated with the latest trends in B2B SaaS marketing, paid ads, and growth strategies.

Some Specific requirements:

• 4+ years of experience in performance marketing for B2B SaaS (experience in e-commerce, logistics, or supply chain is a plus).
• Proven expertise in Google Ads, LinkedIn Ads, Facebook Ads, and programmatic advertising.
• Strong understanding of SEO, PPC, conversion rate optimization (CRO), and attribution models.
• Hands-on experience with Google Analytics, HubSpot, Marketo, or other marketing automation tools.
• Analytical mindset with data-driven decision-making skills.
• Excellent communication and collaboration skills.

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

A Node.js job description typically outlines the responsibilities, qualifications, and expectations for a Node.js developer or related role. Node.js is a popular runtime environment for executing JavaScript on the server-side, making it an essential technology for web and application development. Below is a sample Node.js job description:

Job Title: Node.js Developer

Job Description:

Position Overview:

We are seeking a skilled Node.js developer to join our dynamic team. As a Node.js developer, you will be responsible for designing, implementing, and maintaining server-side applications using Node.js. Your primary focus will be on developing scalable, efficient, and high-performance applications while working closely with our front-end and back-end developers.

Responsibilities:

1. Develop server-side applications using Node.js and Express.js or other Node.js frameworks.
2. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
3. Build and optimize APIs for mobile and web applications.
4. Implement security and data protection measures.
5. Troubleshoot and resolve software defects and performance issues.
6. Write clean, maintainable, and testable code.
7. Deploy applications on cloud platforms like AWS, Azure, or Heroku.
8. Stay up-to-date with Node.js and related technologies, and incorporate best practices and emerging trends into development processes.
9. Perform code reviews to ensure code quality and adherence to coding standards.
10. Participate in the development of technical documentation.
11. Collaborate with cross-functional teams to develop and maintain software applications.
12. Support and maintain the application infrastructure, including monitoring, scaling, and performance optimization.

Qualifications:

1. Proven experience as a Node.js developer or similar role.
2. Strong proficiency in JavaScript and its core concepts.
3. Experience with Node.js and server-side frameworks like Express.js.
4. Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
5. Understanding of asynchronous programming and event-driven architecture.
6. Knowledge of database systems (e.g., MongoDB, PostgreSQL, MySQL).
7. Experience with version control systems (e.g., Git).
8. Basic knowledge of DevOps and cloud platforms.
9. Good communication and collaboration skills.
10. Problem-solving abilities and attention to detail.
11. Ability to work both independently and as part of a team.
12. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Additional Skills (Preferred but not required):

• Experience with microservices architecture.
• Knowledge of containerization technologies like Docker and Kubernetes.
• Familiarity with test-driven development (TDD).
• Understanding of authentication and authorization mechanisms.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.

Company Culture and Benefits:

• We offer a collaborative and innovative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Flexible work arrangements and remote work options.

• Convert shared custom designs into Shopify websites
• Expert-level knowledge of Shopify Liquid templating language to edit the website
• Add new sections, filters, products, etc.
• Integrating third-party and platform-supported apps into the websites
• Analyze the requirements and provide solutions
• Work on issue debugging and troubleshooting
• Use Shopify liquid, jQuery, CSS, and HTML to deliver interfaces as required
• Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality

• A Bachelor's degree in Computer Science or equivalent.
• Strong knowledge of the Shopify platform
• Knowledge of SEO optimization
• 2+ years of development experience