Essential Duties:
- Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
- Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
- Own and drive customer issues from start to finish.
- Become an expert on a given product domain from both a business and technical standpoint.
- Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.
Minimum Requirements:
- BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
- Minimum of 7 years of application support experience.
- Strong Oracle SQL, PL/SQL skills required.
- Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered.
- Excellent spoken and written English. All customer communications are in English.
- Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
- Ability to work with a global teams and build strong cross-functional relationships.
- Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
- Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
- Problem-solving capabilities as well as excellent customer service skills.
- Ability to take ownership and follow through on client issues until resolution.
- Ability to effectively communicate and coordinate with peers and senior management as required.
- Strong organizational skills, attention to detail and technical judgment.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Specialist/ Medical Device Sales Specialist
JOB TYPE: Full Time
JOB LOCATION: Hyderabad (Work from office)
QUALIFICATION: Bachelors/ Masters in Engineering, Pharm, Biotech
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• Must align with the vision of the Company and its Management to ensure they get aligned to the day-to-day operations of Business
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About Us: At Jenya, we specialize in creating captivating content that connects with audiences on a global scale. Our team is dedicated to pushing creative boundaries and delivering exceptional results. We’re looking for a skilled Video Editor with a focus on YouTube videos and Shorts to join our vibrant team.
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- Edit and produce engaging YouTube videos and Shorts from raw footage.
- Develop video content that aligns with our brand’s voice and goals.
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- Apply effective video pacing, transitions, and effects to create a polished final product.
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- Opportunities for professional growth and development.
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● Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.
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- Fun, casual, relaxed, and flexible work environment.
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Bootstrap
HTML/CSS
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Full Stack Developer - Averlon