Delivery Manager

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Primary Responsibilities

• Understand current state architecture, including pain points.
• Create and document future state architectural options to address specific issues or initiatives using Machine Learning.
• Innovate and scale architectural best practices around building and operating ML workloads by collaborating with stakeholders across the organization.
• Develop CI/CD & ML pipelines that help to achieve end-to-end ML model development lifecycle from data preparation and feature engineering to model deployment and retraining.
• Provide recommendations around security, cost, performance, reliability, and operational efficiency and implement them
• Provide thought leadership around the use of industry standard tools and models (including commercially available models and tools) by leveraging experience and current industry trends.
• Collaborate with the Enterprise Architect, consulting partners and client IT team as warranted to establish and implement strategic initiatives.
• Make recommendations and assess proposals for optimization.
• Identify operational issues and recommend and implement strategies to resolve problems.

Must have:

• 3+ years of experience in developing CI/CD & ML pipelines for end-to-end ML model/workloads development
• Strong knowledge in ML operations and DevOps workflows and tools such as Git, AWS CodeBuild & CodePipeline, Jenkins, AWS CloudFormation, and others
• Background in ML algorithm development, AI/ML Platforms, Deep Learning, ML Operations in the cloud environment.
• Strong programming skillset with high proficiency in Python, R, etc.
• Strong knowledge of AWS cloud and its technologies such as S3, Redshift, Athena, Glue, SageMaker etc.
• Working knowledge of databases, data warehouses, data preparation and integration tools, along with big data parallel processing layers such as Apache Spark or Hadoop
• Knowledge of pure and applied math, ML and DL frameworks, and ML techniques, such as random forest and neural networks
• Ability to collaborate with Data scientist, Data Engineers, Leaders, and other IT teams
• Ability to work with multiple projects and work streams at one time. Must be able to deliver results based upon project deadlines.
• Willing to flex daily work schedule to allow for time-zone differences for global team communications
• Strong interpersonal and communication skills

About the Company

iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.

About the Role:

We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.

Key Responsibilities:

• Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
• Know and understand the assigned territory.
• Validate and Manage assigned Target Accounts on CRM.
• Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
• Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
• Qualify by BANT (Budget Authority Need & Time).
• Present value prop over telecon and web sessions to Leaders as per the account profiling.
• Engage the Sales team / Support Team as and when needed.
• Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
• Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.

Key Requirements and Skills

• A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
• 2 - 5 years’ experience in IT Services Sales for International markets.
• Excellent communication skills (especially engaging customers over the phone and email).
• Organized, disciplined, and a Hunter by choice.
• Key Skills: Business Development, Inside Sales, International Sales, and Sales

JOB DESCRIPTION:

Must have good analytical and problem solving skills.

Works as a Project Manager and reports directly to CTO/ VP

Manage daily/weekly scrums.

Able to perform and follow coding standards.

Perform R&D tasks if assigned and communicate with the Designer and UI team.

Taking leadership responsibilities and handling the team well

Strong Communication Skills.

Ineffable Communications is a new-generation full-range marketing agency for emerging technologies, ideas, and lifestyles. Passionate about building better futures, we tailor our client's Branding, Creative, Advertising, and Marketing solutions. We are a marketing firm focusing on enhancing brand value using different marketing techniques. We have extensive experience in the field of Marketing.

Note:

• This is an on-site opportunity, kindly don't apply if you are looking for a work-from-home position.
• Lucrative incentives to be provided.

Responsibilities:

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements:

• 2-4 years of experience in graphic design with a strong portfolio showcasing design skills
• Bachelor's degree in graphic design or a related field
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

Responsibilities

• Use your skills in OOP, OOAD, and testing to design and develop robust and scalable software.
• Work in a fast-paced environment with a focus on writing production-quality code and tests.
• Maintain minimal yet essential engineering documentation to complement the product.
• Collaborate with engineers and product teams as part of Agile delivery.
• Participate in code reviews and release cycles with an ownership attitude.

Requirements

• Strong at problem-solving using Java 8 and above.
• General understanding of SDLC using agile methodologies iterative development.
• Basic skills in HTML, CSS, and JavaScript are desired.
• Hands-on knowledge of using Spring Boot or Quarkus for building Microservices or API driven solutions.
• Knowledge of SQL and experience in using any RDBMS like MySQL, PostgreSQL.
• Understanding or exposure to Cloud-Native development using AWS is an added advantage.

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation