UI Designer

Exp: 5+ Years

CTC: up 20 LPA

Location: Bangalore

Looking for a Shopify Plus developer with over 5+ years of experience, based in Bangalore, and available to work from our office.

Responsibilities

The ideal candidate should have strong experience in

• Shopify Plus admin portal development
• Custom Shopify app development, especially for checkout and other templates
• Writing GraphQL queries
• Liquid, JavaScript, and CSS development

Roles and Responsibilities:

• Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
• Establish, grow, and maintain commercial ties with travel agents—both current and potential—in the designated territory to attract new partners for our services.
• Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
• Align sales activities with tele-sales team, product, marketing, and customer success team.
• Build in-depth understand of our products and give demos or solve product queries to convert agents.
• Attend road shows, trade fairs and other travel industry events.
• Maintain and analyse data.
• Stay updated on industry insights and opportunities for strategic planning and growth.

Experience and Skills you MUST have:

• At least 4 years sales experience in the travel industry
• Excellent communication and interpersonal skills
• Ability to build relationships
• Prior experience in acquiring travel agents or in visas or insurance is a big plus
• Proficient with using CRMs and google sheets
• Ability to handle pressure

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Position Overview: We are seeking a talented Data Engineer with expertise in Power BI to join our team. The ideal candidate will be responsible for designing and implementing data pipelines, as well as developing insightful visualizations and reports using Power BI. Additionally, the candidate should have strong skills in Python, data analytics, PySpark, and Databricks. This role requires a blend of technical expertise, analytical thinking, and effective communication skills.

Key Responsibilities:

1. Design, develop, and maintain data pipelines and architectures using PySpark and Databricks.
2. Implement ETL processes to extract, transform, and load data from various sources into data warehouses or data lakes.
3. Collaborate with data analysts and business stakeholders to understand data requirements and translate them into actionable insights.
4. Develop interactive dashboards, reports, and visualizations using Power BI to communicate key metrics and trends.
5. Optimize and tune data pipelines for performance, scalability, and reliability.
6. Monitor and troubleshoot data infrastructure to ensure data quality, integrity, and availability.
7. Implement security measures and best practices to protect sensitive data.
8. Stay updated with emerging technologies and best practices in data engineering and data visualization.
9. Document processes, workflows, and configurations to maintain a comprehensive knowledge base.

Requirements:

1. Bachelor’s degree in Computer Science, Engineering, or related field. (Master’s degree preferred)
2. Proven experience as a Data Engineer with expertise in Power BI, Python, PySpark, and Databricks.
3. Strong proficiency in Power BI, including data modeling, DAX calculations, and creating interactive reports and dashboards.
4. Solid understanding of data analytics concepts and techniques.
5. Experience working with Big Data technologies such as Hadoop, Spark, or Kafka.
6. Proficiency in programming languages such as Python and SQL.
7. Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud.
8. Excellent analytical and problem-solving skills with attention to detail.
9. Strong communication and collaboration skills to work effectively with cross-functional teams.
10. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.

Preferred Qualifications:

• Advanced degree in Computer Science, Engineering, or related field.
• Certifications in Power BI or related technologies.
• Experience with data visualization tools other than Power BI (e.g., Tableau, QlikView).
• Knowledge of machine learning concepts and frameworks.

Roles and Responsibilities

Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.

Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs

We are looking for a passionate Full Stack Developer to be responsible for the coding, innovative design and layout of our website. The ideal candidate is someone who works with the Front End, or client-side. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Designation - Full Stack Developer

Salary - Hike on Last CTC

Experience - 3 to 6 years

Location - Lucknow (work from office)

Why to choose Compendious Med Works?

• Payout 2 times more than industry standards.
• Get a chance to work with US- Based IT Company
• Global projects & learnings
• Full-time job opportunity
• Job-security & satisfaction

Expertise & Skills:

• Expertise in managing translation solutions for website localization.
• Past experience in working in a Similar Role.
• Good understanding of Software development life cycle process
• Be responsible for maintaining, expanding, and scaling our site
• Excellent communication and teamwork skills
• 2+ years of experience in back-end technologies.
• 3+ years of experience in front-end technologies, including HTML5, CSS3, JavaScript, jQuery/PHP/Laravel.
• Ability to convert comprehensive layout and wireframes into working responsive HTML pages for tablet, mobile, and desktop with an understanding of website architecture and aesthetics.

Preferred Skills :

• 2+ years of experience in  Angular/React/vue js
• 3+ years of experience in server-side web application logics & integrations.
• Good understanding of modern standards-based HTML, CSS (SASS/LESS).
• Expertise in JavaScript coding skills, jQuery & AJAX.
• Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.
• Knowledge of SEO optimization.
• Ability to do Unit testing.

Hiring Freshers for Internship for branch office at Lower Parel, Mumbai

• On job training for 3 months
• Monthly stipend of Rs 5000/-
• Best in class training in financial markets :

1. Basics of Stock market
2. Understanding of stocks trading
3. Understanding of stocks investments
4. Basics of index options trading
5. Basics of stocks options trading
6. Basics of index futures trading
7. Basics of stocks futures trading

CERTIFICATE OF EXCELLENCE IN EQUITY MARKETS

by sharadmishra.com

Opportunity to join us under permanent employment status of “Client Relationship Manager” with fixed salary of Rs 15000/- per month. TnC Applied

We are looking to hire an Angular Developer to join our dynamic team.  You will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting fixes or creating a new modules based on the requirtments provided.

To ensure success as an Angular Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

• Designing and developing user interfaces using Angular8 or above with  best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular projects.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

• Bachelor’s Degree in Computer Science, Computer Engineering or similar.
• Previous work experience as an AngularJS Developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS & Angular 8+.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

PRIMARY RESPONSIBILITIES :-

• Designing Websites with responsive layouts.
• Designing Mobile Apps.
• UX Flow Designing for App & Web Apps.
• Co-ordination with client and get the best creative outcome in terms of design.
• Able to design digital media artworks for social media, websites, print media.
• Responsible for creative development across our app, website, social media, user communications, digital ads and offline marketing channels.
• Ideation and execution, understanding client requirement / brief, designing, and delivering creative projects from conceptualization to final execution. ·
• Think creatively and out of the box and develop new design concepts, graphics and layouts independently.
• Take a lead role in managing the design and creative elements of products for website and app.
• Managing graphic designs from conception to deliver

REQUIREMENTS :-

• 4+ years design experience, preferably in an interactive agency.
• Advanced command of standard design and layout applications (Adobe XD, Figma, Photoshop, Illustrator.).
• Strong time-management skills and ability to prioritize.
• Experience working to meet team-based project outcome.
• You are a strong team player who can collaborate effectively with different stakeholders.