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ROLES AND RESPONSIBILITIES:
The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.
KEY RESPONSIBILITIES:
Dialer Strategy & Execution:
- Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
- Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
- Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.
Performance Optimization & Analytics:
- Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
- Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.
Compliance & Governance:
- Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
- Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
- Maintain robust documentation of campaign changes, SOP updates, and version logs.
Cross-Functional Coordination:
- Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
- Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
- Partner with Quality and Policy teams to align operational execution with business rules.
- Coordinate with MIS teams for data validation and report automation.
Reporting & Governance:
- Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
- Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
- Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.
IDEAL CANDIDATE:
Domain & Technical Expertise:
- Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
- Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
- In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
- Working knowledge of CRM systems, CTI integrations, and lead management platforms.
Analytical & Reporting Skills:
- Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
- SQL proficiency preferred for data extraction, query building, and troubleshooting.
- Ability to interpret large data sets and convert findings into actionable insights.
Execution & Problem-Solving Skills:
- Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
- High execution discipline with the ability to manage multiple campaigns simultaneously.
- Strong decision-making capabilities under operational pressure.
Communication & Stakeholder Management:
- Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
- Strong documentation, reporting, and presentation skills.
- Ability to translate analytical findings into business-friendly recommendations.
Eligibility-
- Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
- Must have completed minimum tenure requirements as defined by HR.
- No active performance improvement plan or disciplinary action.
- Consistent performance ratings and adherence to compliance norms.
PERKS, BENEFITS AND WORK CULTURE:
Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Job Description
About the Role
We are seeking an experienced and hands-on Lead AI Engineer with 8-9 years of experience in developing, fine-tuning, and deploying machine learning and deep learning models, including Generative AI systems. The ideal candidate will have strong expertise in classification, anomaly detection, and time-series modeling, along with deep experience in Transformer-based architectures and modern LLM ecosystems.
This role requires technical leadership, architectural decision-making, and mentoring of AI engineers, while actively contributing to building scalable AI solutions. Expertise in model optimization, quantization, and Retrieval-Augmented Generation (RAG) pipelines is highly desirable.
Responsibilities
- Lead the design, development, and deployment of ML and deep learning models for classification, anomaly detection, forecasting, and natural language understanding tasks.
- Architect and build scalable AI and Generative AI solutions, including RAG pipelines for document search, Q&A, summarization, and enterprise knowledge systems.
- Design, train, and fine-tune deep learning models including RNNs, GRUs, LSTMs, and Transformer architectures (e.g., BERT, T5, GPT).
- Drive the fine-tuning and adaptation of large language models (LLMs) using techniques such as Supervised Fine-Tuning (SFT) and Parameter-Efficient Fine-Tuning (PEFT) methods like LoRA or QLoRA.
- Apply model optimization techniques such as quantization, pruning, and efficient inference strategies to improve latency and reduce compute and memory footprint in production systems.
- Define and implement evaluation frameworks, track model performance, monitor model drift, and drive continuous model improvement.
- Lead collaboration with data engineering, backend, platform, and DevOps teams to productionize AI solutions using scalable infrastructure and CI/CD pipelines.
- Provide technical mentorship and guidance to junior and mid-level AI engineers and contribute to best practices in ML engineering.
- Ensure clean, reproducible code, maintain experiment tracking, documentation, and version control of models and datasets.
- Stay up to date with the latest advancements in LLMs, Generative AI, and AI infrastructure, and help drive adoption of new technologies.
Required Skills & Qualifications
- 8-9 years of hands-on experience in machine learning, deep learning, or data science roles.
- Strong programming expertise in Python and ML/DL libraries such as scikit-learn, pandas, PyTorch, and TensorFlow.
- Deep understanding of machine learning algorithms, deep learning architectures, and sequence/NLP modeling techniques.
- Extensive experience with Transformer models and open-source LLM ecosystems (e.g., Hugging Face Transformers).
- Hands-on experience building Generative AI applications and RAG-based systems using frameworks such as LangChain or LlamaIndex.
- Experience with model optimization and quantization techniques (dynamic/static quantization, INT8, etc.) for efficient inference.
- Strong understanding of embeddings, vector databases, and retrieval systems (e.g., FAISS, Pinecone, Azure AI Search).
- Experience with model evaluation, monitoring, and performance optimization in production environments.
- Familiarity with containerization (Docker), experiment tracking (MLflow), and CI/CD pipelines.
- Proven ability to lead technical initiatives and mentor engineering teams.
Preferred Qualifications
- Experience fine-tuning LLMs using SFT, LoRA, or QLoRA on domain-specific datasets.
- Exposure to MLOps platforms such as SageMaker, Vertex AI, or Kubeflow.
- Experience with distributed data processing frameworks like Spark and workflow orchestration tools such as Airflow.
- Contributions to research papers, technical blogs, patents, or open-source projects in ML, NLP, or Generative AI.
- Experience designing enterprise-scale AI platforms or AI-powered products.
Company: MotionGility
Location: Indore (On-site)
Employment Type: Full-time
Experience: Freshers or Upto 2 years of experience
Company Introduction
Join India’s leading creative video agency, MotionGility, and be part of a team creating high-impact visuals for global brands. We help brands communicate, grow, and stand out in the digital world.
Role Overview
We are hiring Illustration-Based Graphic Designers who can create high‑quality character illustrations, scenes, and visual storytelling assets.
This role is suitable for freshers who have strong artistic sense, concept understanding, and proficiency in core design tools.
Key Responsibilities
- Create illustrations based on the script provided (characters, backgrounds, scenes, elements).
- Convert concepts into clean and appealing visual designs.
- Collaborate with scriptwriters and motion designers for accurate visual representation.
- Maintain brand consistency and follow MotionGility’s visual style.
- Understand project requirements, scripts, and design briefs clearly.
- Deliver illustration assets ready for motion graphics team usage.
Tools Required
- Adobe Photoshop (must-have)
- Adobe Illustrator (must-have)
- After Effects tools – basic understanding (required)
- Other Illustration tools is a plus
Skills & Abilities Required
- Strong understanding of concepts, composition, and visual storytelling
- Ability to understand and interpret scripts effectively
- Good command of English (reading + understanding for script clarity)
- Strong imagination and creative thinking
- Ability to adapt to MotionGility’s illustration style and quality standards
Key Qualities We Want
- Eager to learn and open to feedback
- Strong grasping ability
- Dedicated, consistent, and quality‑focused
- Ability to adapt quickly and meet MotionGility output standards
- Strong illustration and design skills are what matter.
We are looking for an Android Developer responsible for the development and maintenance of applications aimed at a range of devices including mobile phones and tablet computers. Your primary focus will be development of applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential
Roles and Responsibilities
² Design and build applications.
² Ensure the performance, quality, and responsiveness of applications
² Collaborate with a team to define, design, and ship new features
² Identify and correct bottlenecks and fix bugs
² To maintain the code quality, organization, and automation
² Work with the development team consisting of architects, UI designers, product managers, testers to deliver high quality mobile product & services
² Develop, test and rollout optimised UIs for diff versions/device
² Translate designs and wireframes into high quality code
² Build for multi device & multi platform scenario i.e mobile website along with mobile app
² Design, build, and maintain high performance, reusable, and reliable Java code
² Ensure the best possible performance, quality and responsiveness of the application
² Adaptability is a key factor to becoming a great Android app developer
² Identify the bugs ,correct bottlenecks and fix bugs
Skills Required:
² Prominent hands on experience in Native Android, Native iOS or Both.
² Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
² An Android app developer must be well-versed with Java programming language.
² Familiarity with RESTful APIs to connect applications to back-end services
² Strong knowledge on UI design principles, patterns, and best practices
² Having knowledge about offline storage, threading, and performance tuning
² Knowledge of the open-source Android ecosystem and the libraries available for common tasks
² A knack for benchmarking and optimization
² Ability to understand business requirements and translate them into technical requirements
² Understanding of Google’s Android design principles and interface guidelines.
² Proficient with Objective-C or Swift.
² Understanding of Apple’s design principles and interface guidelines
² Knowledge of low-level C-based libraries is preferred
² Familiarity with cloud message APIs and push notifications
² Knack for benchmarking and optimization
² Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
² Familiarity with continuous integration.
About Simpl
The thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple, so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
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We’re looking for polyglot developers who love to code. You should have >3 years of experience building high-quality products. You should have the ability to write clean code and must’ve worked on one of Ruby, NodeJS, Golang or Python
Responsibilities
- Develop new features - build POCs, get feedback, and scale is our default mode
- Building reusable and platform specific components
- Translating designs and wireframes into high-quality code
- Optimizing services for maximum performance
- Ensure faster release cycles by managing distribution over the cloud
Requirements
- Hands-on experience in all aspects of software development - analysis, coding, writing tests, deployment, the works.
- Knowledge of relational databases, SQL, ACID and distributed locking
- Solid OOPS understanding.
- Good exposure to building distributed systems, micro-services architecture.
- Continuous delivery experience
- Exposure to building platforms (not just products) would be a plus
Job Description
We are looking for .NET developers with following skill sets for building .NET applications.
Asp.Net with MVC 4.0+, Razor, Multi-threading, jQuery, Angular, SOAP API, Web API 2.0, DI Container, IOC, Bootstrap, Bootstrapper, HTML5, MS SQL
Primary responsibility will be to design and develop three layers of applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.
Job Category : Software Engineer
Location : Delh
Experience : 2 to 4 Years
Position Title: Senior Dot Net Developer
Key Responsibilities:
- Individual/ Team.
- Design, build, and maintain efficient, reusable, and reliable code
- Integrate data storage solutions
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
- Help maintain code quality, organization, and automatization
- Timely submission of reports as necessary and achieving monthly goals is critical to this role.
Competencies:
Should possess sound communication and conflict management skills.
Experience and Knowledge Requirements:
At least 2 years working experience with MS SQL, Asp.Net Web Form & windows services are mandatory.
Qualification:
MCA / B. Tech/ M.Sc. IT
Required Skillset:
- Strong knowledge of .NET framework
- Strong understanding of object-oriented programming
- Skill for writing reusable libraries
- Familiar with various design and architectural patterns
- Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
- Experience in generics collections. Client-side libraries like jQuery & Angular 1.3
- Proficient understanding of code versioning tools such as Git, SVN, and TFS
- Solid working experience on MVC, Singleton, abstract factory, facade design patterns
should have basic knowledge of UI/U, PHP , MYSQL, CSS, BOOTSTRAP
WIOM will be providing Unlimited High-Speed Internet to 50 million households in the next 7 years. Using its unique Shared Economy approach and an UBER kind of model, WIOM is India’s 1st PDOA under the new PM-WANI scheme. It enables unlimited Internet to people for as low as INR 5 per day. Backed by IIT Delhi and marquee investors, Wiom has a stellar founding team with IIT/ IIM pedigree.
Why should you consider WIOM?
If you want to retire in the next 5 years and create value and impact worth 25 years of hard work, then WIOM is the place. In the next 5 years, we will be creating 1000X growth and a USD 8B dollar enterprise. By joining the team at this stage (we are less than 30 members today), you are taking a ticket to an exclusive Millionaire club that would have impacted the lives of 500 million people. You get an opportunity to work with the sharpest minds in the country along with a fast-paced environment which will bring out the best in you.
What will you be doing?
We are looking for an android developer who will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
• Translate designs and wireframes into high-quality code
• Design, build, maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Continuously work on improving application performance
What can make you a great fit for this role?
• Excellent Analytical and coding skills
• Strong OO design and hands-on programming skills in Android and java
• Experience of building reactive web applications for mobile using react.js/ vue.js or angular.js
• Android and native apps and SDK development experience
• Work experience with social media and other third-party APIs like payment gateway and third-party libraries
• Worked on the mobile database, good with data structures and algorithms
• Knowledge in Google, Firebase API







