Sales Specialist

Company: BXI – Barter Exchange of India

About Us: BXI - Barter Exchange of India is a leading B2B platform where a community of brands thrives through our strategic barter solutions, tailored to each business’s unique needs. We empower companies to optimize resources, expand networks, and leverage underutilized assets across sectors like *Media, Hotels, Events & Entertainment, Corporate Gifting, Electronics, and Lifestyle.* Our philosophy is simple yet powerful: _“Give what you have, Take what you need.”_ Through BXI, brands conserve cash flow, build valuable partnerships, and unlock new avenues for sustainable growth.

Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.

To Name Few Active Brands with BXI : Pioneer Advertising | Telex Advertising | Navbharat | Bright Outdoor | Midday | Business World | India Today | Hyatt | KFC | BOAT | Radisson | Della | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Sugar Cosmetics Etc.

Designation: DGM - Business Development and Revenue

CTC range: 12-15 LPA + Incentives + Variables (Open for right fit)

What we need: Versatile | Digital savvy | Excellent Communicator | Team Player | Presentable Personality | Goal Oriented | Revenue Growth Master

Responsibilities:

- Develop and implement comprehensive sales strategies to achieve organizational and individual goals.

- Lead, mentor, and inspire a team of sales professionals to excel in their roles.

- Identify and explore new business opportunities and potential markets for expansion with achieving individual sales targets.

- Foster and maintain strong relationships with key clients and partners.

- Travel regularly across various regions to meet with key accounts and build strong relationships.

- Develop comprehensive category decks and pitch plans tailored to seasonal trends and business requirements.

- Prepare and present sales forecasts, reports, and budgets to senior management.

- Collaborate with marketing and product development teams to align sales initiatives with overall company objectives.

Requirements:

- Bachelor's degree in Business Administration, Sales, Marketing or a related field, MBA preferred.

- Proven experience of 8+ years in sales management or business development roles.

- Demonstrated success in developing and implementing sales strategies that drive growth.

- Strong leadership skills with the ability to motivate and guide teams effectively.

- Excellent communication and negotiation skills, with strong interpersonal abilities.

- Ability to analyze data, market trends, and customer needs to drive decision-making.

- Proficiency in CRM software and MS Office Suite to manage sales processes efficiently.

- Exposure in MICE, Media sales, Advertising sales, Barter Association, Hospitality sales is an advantage.

Welcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.

What should you be like?

• You are someone who can take ownership of things and deliver the assigned feature on time.
• You are always finding out new ways to optimize your code.
• You cannot live without writing tests for your feature.
• You always look forward to learning new technologies. Someone who would love spending his weekend hacking and learning new things.
• You never give up when you don’t find answers on StackOverflow, but go deeper into the Rails source code to exactly understand how a feature is working. 
• You have a passion for travel and an interest in building systems that will help fellow travelers.

Requirements:

• Good CS fundamentals and problem-solving skills
• 4+ years of experience in building scalable and maintainable web apps including 
• 2+ years of experience in Ruby on Rails
• 2+ years of experience in React.js
• Profound knowledge of HTML/CSS/JS
• Proficient in Git
• Solid knowledge of databases such as PostgreSQL, MYSQL
• Experience in designing database schema with proper use of indexes, constraints, triggers, etc.
• Hands-on experience with in-memory databases like Redis, Memcache, etc.
• Well-versed in writing raw SQL queries (not via ActiveRecord :P)
• Have worked with background job processing systems such as Sidekiq, Delayed Jobs, etc
• Solid Foundation and Understanding of REST APIs and have built robust, scalable APIs
• Hands-on experience in writing automated tests using RSpec or any other framework.
• An ability to communicate and work in a team

Bonus if:

• You have ever built a Ruby Gem or a JS library
• You have hands-on experience in DevOps
• You have hands-on experience with ElasticSearch/Redis
• You have used GCP services earlier 

Note: Looking for somebody who has experience working in the Fintech domain and BFSI, 

Job Brief
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As a Content Writer you will:

• update existing materials, generate novel work, and identify new ways to reach and engage consumers.
• contribute to the shaping of our stylistic and editorial guidelines.
• keep abreast of the latest SEO techniques.
• focus on appealing to consumers' interests by creating engaging material that will increase reader engagement.

Responsibilities

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• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, the company websites, and press releases.
• Assisting the marketing team in developing content for advertising campaigns and marketing collateral.
• Proofreading content for errors and inconsistencies.
• Editing, reviewing, and updating existing content to improve readability.
• Ensuring all around consistency with respect to brand guidelines.
• Coordinating with marketing and design teams to create promotional materials.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Collaborating with internal departments to establish campaign objectives, complete tasks, identify and solve problems.
• Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Requirements
---------------

• Strong listening & communication skills.
• Excellent writing and editing skills.
• Working knowledge of content management systems.
• Familiarity with web publications.
• Ability to work in a fast-paced environment & handle multiple projects concurrently.
• Excellent research, organizational, and time management skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.
• Proficient in all Microsoft Office applications.

Background
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• Proven content writing or copywriting experience.
• A portfolio of published articles.
• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.

• Partner with the product team, co-founders, and business heads to define the product vision for all our verticals (Demand, Supply, Advisory)
• Lead and mentor a team of Product Managers (PMs) to build an impactful roadmap and make it a reality in collaboration with engineering, design, and business teams.
• Define and communicate key performance indicators (KPIs), objectives, and key results to measure success; Regularly interface with ground teams, farmers, traders, etc. to get feedback on product strategy for your product area.
• Regularly share progress with execs and the larger teams against quarterly and annual goals.
• Foster a product culture for PMs, Analysts, Designers, Operations Teams, and Business teams.
• Work with engineering leadership to envision and prioritize improvements to our core product offering that is in line with our quarterly and annual goals.

• 4+ years of experience in core product management.
• Experience leading and mentoring in a product management organization.
• Experienced working with highly technical engineering and design teams and driving complex projects from ideation to successful launch.
• Expertise in setting, aligning and measuring success KPIs for large products
• All-around leader: you can create a product vision that others want to follow.
• Customer obsession: you genuinely care for our customers and deeply understand the needs of the customer ( end users, ground teams, and internal teams) and make sure that those needs are well understood by your teams.
• Problem solver: loves to figure out complex problems and constantly think about how to make processes more efficient.
• Great with data: you are data-focused, and drive the team to take decisions based on data
• A track record of partnering with cross-functional teams.
• Ability to communicate to engineers and executives in the same breath.

About Us:

GreedyGame is looking for a Business Analyst to join its clan. We are looking to get an enthusiastic Business Analyst who likes to play with Data. You'll be building insights from Data, creating analytical dashboard and monitoring KPI values. Also you will coordinate with teams working on different layers of the infrastructure.

Job details:

Seniority Level: Associate

Level Industry: Marketing & Advertising

Employment Type: Full Time

Job Location: Bangalore

Experience: 1-2 years

WHAT ARE WE LOOKING FOR?

• Excellent planning, organizational, and time management skills.
• Exceptional analytical and conceptual thinking skills.
• A previous experience of working closely with Operations and Product Teams.
• Competency in Excel and SQL is a must.
• Experience with a programming language like Python is required.
• Knowledge of Marketing Tools is preferable.

WHAT WILL BE YOUR RESPONSIBILITIES?

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions.
• Should be able to generate meaningful insights to help the marketing team and product team in enhancing the user experience for Mobile and Web Apps.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Performing requirements analysis from a user and business point of view
• Combining data from multiple sources like SQL tables, Google Analytics, Inhouse Analytical signals etc and driving relevant insights
• Deciding the success metrics and KPIs for different Products and features and making sure they are achieved.
• Act as quality assurance liaison prior to the release of new data analysis or application.

Skills and Abilities:

• Python
• SQL
• Business Analytics
• BigQuery

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
• A workspace that is wide open as per the open door policy at the company, located in the most happening center of Bangalore.
• A well-fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked-up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedbacks given

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.