UI Automation (Python)

Job Title: Site Reliability Engineer (SRE) / Application Support Engineer

Experience: 3–7 Years

Location: Bangalore / Mumbai / Pune

About the Role

The successful candidate will join the S&C Site Reliability Engineering (SRE) Team, responsible for providing Tier 2/3 support to S&C business applications and environments. This role requires close collaboration with client-facing teams (Client Services, Product, and Research) as well as Infrastructure, Technology, and Application Development teams to maintain and support production and non-production environments.

Key Responsibilities

• Provide Tier 2/3 product technical support and issue resolution.
• Develop and maintain software tools to improve operations and support efficiency.
• Manage system and software configurations; troubleshoot environment-related issues.
• Identify opportunities to optimize system performance through configuration improvements or development suggestions.
• Plan, document, and deploy software applications across Unix/Linux, Azure, and GCP environments.
• Collaborate with Development and QA teams throughout the software release lifecycle.
• Analyze and improve release and deployment processes to drive automation and efficiency.
• Coordinate with infrastructure teams for maintenance, planned downtimes, and resource management across production and non-production environments.
• Participate in on-call support (minimum one week per month) for off-hour emergencies and maintenance activities.

Required Skills & Qualifications

• Education:
• Bachelor’s degree in Computer Science, Engineering, or a related field (BE/MCA).
• Master’s degree is a plus.
• Experience:
• 3–7 years in Production Support, Application Management, or Application Development (support/maintenance).
• Technical Skills:
• Strong Unix/Linux administration skills.
• Excellent scripting skills — Shell, Python, Batch (mandatory).
• Database expertise — Oracle (must have).
• Understanding of Software Development Life Cycle (SDLC).
• PowerShell knowledge is a plus.
• Experience in Java or Ruby development is desirable.
• Exposure to cloud platforms (GCP, Azure, or AWS) is an added advantage.
• Soft Skills:
• Excellent problem-solving and troubleshooting abilities.
• Strong collaboration and communication skills.
• Ability to work in a fast-paced, cross-functional environment.

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Experience Level: Minimum 5 years

About Pace

Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.

About Pocketful (Fintech Division of Pace)

Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.

Overview:

• We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
• Responsibilities:
• Lead and manage a team of engineers, providing guidance and mentorship.
• Oversee the design, development, and deployment of high-quality software solutions.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure best practices in coding, architecture, and security are followed.

Requirements:

• Proven experience as an Engineering Manager or Tech Lead.
• Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
• Excellent leadership and communication skills.
• Experience in the fintech industry, particularly in stockbroking, is a plus.
• Ability to work in a fast-paced, agile environment.

Qualifications:

• Minimum of 5+ years of experience in a technical management role.
• Bachelor's degree in Technology
• Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
• Excellent leadership and communication skills.
• Problem-solving and decision-making abilities.
• Results-oriented with a focus on delivering high-quality solutions.

Other details

Expected CTC: Depending on Experience & Skills

In-Person based out of Okhla, New Delhi

Culture

We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk03zmf?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk03zmf?source=

LogiNext is looking for an ambitious and committed specialist in Lead Generation who can do what it takes to succeed. You will identify business opportunities and generate interest among the key players. You will develop new prospects and build a great sales pipeline.

You have experience in generating leads and expanding the customer database in a product organization. You are a master in striking an engaging conversation with senior executives and attracting their attention towards the product value.

Responsibilities

Identify prospective clients and build a strong sales pipeline for the Sales Managers via cold - calling, out-bound leads, email communications, LinkedIn, referrals and other direct marketing methods Find unique ways to attract the attention of C-level executives of retail, FMCG, transportation, courier, manufacturing and e-commerce companies across Asia and North America to influence them to use LogiNext Product suite Initiate appointments with Sales team and sync-up with the respective Sales Manager to determine meeting output and follow up aggressively to close the deal Communicate status on a daily, weekly and monthly basis via phone and emails in accordance with the strategic plan and goal as developed by the Sales Head Log and record each-and-every outreach made, in CRM, producing regular activity reports as requested by Sales Head Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work toward corporate objectives

Requirements

Bachelor’s degree or equivalent in the field of computer science, information technology, mathematics or similar domains 2-3 years of experience in lead nurturing, lead generation and appointment setting Possessing good understanding of sales cycle, with a proven track record in a product organization Good working knowledge of enterprise technology and SaaS market Ability to take ownership, must work well individually or as a team member and to prosper in a fast-accelerating sales environment Knowledge of using CRM would be an added advantage Excellent selling skills, presentation skills, verbal and written communication skills and time management skills are essential Comfortable working in US shift All in all, someone who loves talking, engaging and selling round the clock

Impact Guru Foundation was founded in 2014, to provide affordable and accessible healthcare to all. Through our interventions, we have defined our vision, mission and values to help inform our programs going forward. Deriving on the principles of healing, health, harmony and happiness, we have pivoted our approach to reflect high standards of delivery of healthcare services to all to realize our dream of a #HealthyBharatHappyBharat

Inception: 2014

Website: https://www.impactgurufoundation.org

Location: Delhi & Bangalore

The Manager / Senior Manager, Corporate Fundraising will support Impact Guru Foundation (IGF) to mobilize financial and nonmonetary resources. He or she will lead IGF’s associations with multiple existing and new stakeholders among corporates. He / She will constantly focus on strengthening existing relationships within these partners as well as cultivating new champions among these stakeholders. This role works closely with the internal functions of IGF such as Program team, Finance team and Impact team to develop win-win opportunities to maximize our impact within and beyond.

1. Build financial sustainability  

1. Building and sourcing work-streams such as corporate, foundation, multi-laterals, Alumni, government etc. Good to be Subject matter Expert in work-streams such as multi-laterals / foundations.  
2. Design and execute deep engagement strategy with key relationships to ensure renewals, upgrades and meaningful partnerships  
3. Partner with the Director in leveraging the rich ecosystem towards building a pipeline of funders.  
4. Manage systems and processes that support development objectives and comply with regulatory laws and MoU commitments  
5. Lead and manage strategic partnerships with various organizations to organize fundraising campaigns and events.  
6. Handle external and internal communications and facilitate legal agreements with partners as needed  
7. Events: Organize events/conferences/seminars/concerts/charity fundraising events etc. to promote fundraising for partners  

2. Due Diligence:  

1. Conduct thorough due diligence on partners to make sure they are compliant with existing laws and have strong track record.  
2. Conduct thorough due diligence on individuals creating personal cause campaigns to verify need and use of funds  

3. Fundraising:  

1. Help partners identify influential campaign creators or to create campaigns themselves  
2. Work closely with the digital marketing and content team to make sure each fundraising campaign is a big success!  
3. Feedback Reports: Ensuring that all donors are sent feedback reports on timely basis and that partners provide high quality feedback reports Campaigns: Develop pipeline of campaigns that have large scale impact and work with partners to execute those

Qualifications / Requirements

• Graduate/Post graduate in any field with 4+ years of work experience preferably in a healthcare NGO.  
• Ability to evaluate partnerships and collaboration opportunities in the city / region from a development and a larger organizational lens.  
• Basic understanding of the IGF’s model with potential for systemic impact  
• Proficient user of the MS Office toolkit such as Excel, PowerPoint and Word  
• Excellent communication (written and verbal) and presentation skills  
• Strong project management skills including assessing progress to goals and making the necessary course corrections or reinforcements  
• Ability to use data to drive decisions  
• An inclination or the ability to see connections between seemingly disparate opportunities (internal or external to the team or the organization) and leverage the same to achieve shared goals  
• Ability to work in an unstructured environment and develop strategy independently – with the newer work-streams, the Senior Manager will operate in a relatively unstructured environment where they will have to collect, process and synthesize information. They should also have the ability to critically review this to enable strategic decision making.  
• Knowledge / Awareness of managerial techniques to build a strong culture of collaboration and collective problem solving among the city and national team members  
• Should have a proven track record of CSR Partnership, HNI Contacts, fundraising to promote charitable causes.  
• Strong network of existing relationships with hospitals, universities, marathon

What do we offer?

● Attractive salary & performance-linked bonuses

● An opportunity to be in a leadership position of a high-growth organization

● Fun, casual & flexible work environment

● Entrepreneurial, forward-looking, growth-driven & open work culture

Zycus is looking out for a seasoned Business Development/Inside Sales Executive, with business development experience of about 1-5 years. Candidate should have hands-on experience in generation of leads and new business opportunities.

Roles & Responsibilities:

• Manage customer accounts in a SaaS based technology company .
• White spacing activities on customer accounts along with persona mapping.
• Collaborate with Sales, TAM, CSM and Implementation/ Delivery teams.
• Create cross sell opportunities and providing support on customer marketing activities.
• Generating new business leads and opportunities
• Collaborating with Regional Sales Managers to accelerate influx of business opportunities in the assigned territory.
• Reaching out via phone/email/social media to connect with prospective customers.
• Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
• Staying up to date with the latest procurement industry trends & best practices
• Competitor analysis & positioning against them
• Delivering first-level Corporate Overview Presentations
• Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)
• Strategizing cross-functional campaigns to be conducted by BD & Marketing.

Skills & Experience Required

• Should have experience of 1-5 years in business development/inside sales in a software company
• Excellent verbal & written communication skills in English (Public Speaking background is preferable)
• Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)
• Strong, in-depth analytical skill
• Proficient in professional business conversational etiquette
• Account Mapping & Social Selling ability
• Networking & Team Management
• Educational Qualification: B.E./MBA from premium institutes

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
2. Join the Experts: Zycus has been consistently recognized by Gartner and  Forrester as a Leader in Strategic Sourcing and Source-to-Contract  Suites. Zycus has been recognized for its 'completeness of vision' and  'ability to execute' in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2021 (https://www.zycus.com/)
3. Become a Thought Leader: Play a critical role in taking the business to the next level and champion thought leadership in Cognitive Procurement with our Merlin AI Suite 
4. Get a Global Exposure: Work with our fortune 500 global customers.
5. Advance your career with us: We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

What you need to have:

• Designing and building advanced applications for the Android platform
• Collaborating with cross-functional teams to define, design and ship new features
• Unit-testing code for robustness, including edge cases, usability, and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

What you need to have:

• 3 to 6 years Android app development experience
• Hands on experience in developing high performance mobile applications
• Strong knowledge of Java,Kotlin,Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with cloud message APIs and push notifications
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometer
• Must have experience in BLE and BT
• Good understanding of unit, system and end to end testing and automation of mobile applications/ Android applications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Hands-on coding, systems analysis, design and delivery of projects assigned
• At least three native applications deployed in the play-store
• Proficiency in code versioning tools such as GIT