UI Automation (Python)

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Greetings !!!

Looking Urgently !!!

Exp-Min 10 Years

Location-Delhi

Sal-nego

Role

AWS Data Migration Consultant

Provide Data Migration strategy, expert review and guidance on Data Migration from onprem to AWS infrastructure that includes AWS Fargate, PostgreSQL, DynamoDB. This includes review and SME inputs on:

·       Data migration plan, architecture, policies, procedures

·       Migration testing methodologies

·       Data integrity, consistency, resiliency.

·       Performance and Scalability

·       Capacity planning

·       Security, access control, encryption

·       DB replication and clustering techniques

·       Migration risk mitigation approaches

·       Verification and integrity testing, reporting (Record and field level verifications)

·       Schema consistency and mapping

·       Logging, error recovery

·       Dev-test, staging and production artifact promotions and deployment pipelines

·       Change management

·       Backup, DR approaches and best practices.

Qualifications

• Worked on mid to large scale data migration projects, specifically from on-prem to AWS, preferably in BFSI domain
• Deep expertise in AWS Redshift, PostgreSQL, DynamoDB from data management, performance, scalability and consistency standpoint
• Strong knowledge of AWS Cloud architecture and components, solutions, well architected frameworks
• Expertise in SQL and DB performance related aspects
• Solution Architecture work for enterprise grade BFSI applications
• Successful track record of defining and implementing data migration strategies
• Excellent communication and problem solving skills
• 10+ Yrs experience in Technology, at least 4+yrs in AWS and DBA/DB Management/Migration related work
• Bachelors degree or higher in Engineering or related field

We are looking for a PHP Developer to help us go global by building a world-class product.

spynPRO is a SAAS product for academy owners, event organizers and facility owners to manage and grow their business.
We are a small but growing team of 9 that is changing the way academies teach their students, organizers manage events and facilities manage slot booking. Take your career to the next level with us.

About our Engineering Department

We build new features on top of a stack using YII2 framework, consisting of web apps communicating through APIs, backed by MySQL databases and currently using Cordova for our Android and iOS apps
We don’t follow rigid Scrum or Kanban, but we do work in an agile, iterative way – we deploy changes multiple times a week to production and try to continuously improve and implement what works for us.

Here are some things you’ll be doing in the role (but not limited to):

Writing code, code reviews, fixing bugs, optimising server response, etc.
Understanding the problems to be solved, and breaking these down into small, actionable tasks.
Learning and helping others

So, what are we specifically looking for?

About 1-4 years experience in PHP framework, including both successes and failures, which help you make better decisions.
Good working knowledge of PHP MVC Frameworks, MySQL & HTML/CSS.
Significant experience in working on major systems in one or more languages: ideally you’ve built REST API endpoints on top of data storage layers, and understand concepts like authentication, caching, web security, and the way that frontends consume APIs.

What are we currently working on?

1. Developing a new webapp Workpod in Yii2 framework
2. Adding new features to existing product spyn
3. Developing cordova apps for above 2 products

Role: SharePoint Developer

Location: Hyderabad (Initially remote)

Experience 1-4 Years

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers

Must have:

• Strong Development Experience with SPFX, React & Typescript
• Ability to implement Solution on Microsoft Power Platform
• Experience in creating functional spec’s and project documentation and translating functional requirements into detailed technical requirements.
• Experience using Microsoft Excel, Power Point, and Office 365.
• Experience with web development technologies: HTML,5, XML, XSLT, CSS, Ajax Object Oriented JavaScript, SOAP/XML/REST, ODATA Web Services, and React.
• Experience with Web/Portal structure and design, development, content management, usability, user experience interface design and navigation.
• Experience in being innovative and having strong analytic skills.

Nice to Have:

• Experience with Microsoft Azure Development using C#

Qualification:

• 1 to 4 years of experience in SharePoint Development
• Expertise in managing/leading mid to large projects related to SharePoint sites and/or infrastructure
• Experience in architecting, designing, and developing reporting, problem-solving, and daily management solutions using SharePoint
• Has strong verbal & written communication skills
• Demonstrated strong time management skills

Role & Responsibilities:

• Design and build advanced applications for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Integrate features with wearables and other IoT devices
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Education & Qualification Requirement:

• Bachelor of Engineering, preferably in Computer Science of Information Technology

Desired Skills and Experience:

• You have 3+ years of iOS app development experience using Swift.
• Published apps in the App store
• Have a good sense of how networked applications (Web services/REST APIs and JSON) work
• Well versed with server side syncing, database handling etc.
• Sharp analytical skills - find out edge cases both in code and usability/product.
• Ability to learn and adapt fast.
• Collaborate with cross-functional teams to define, design, and ship new features.
• 2+ years experience in any UNIX environment
• Experience implementing and maintaining unit tests
• Interest in privacy and the protection of personal information
• Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of design patterns, or an opinion on why they're overrated.