Tellecaller

 Roles and responsibilities

• Work with founders, to understand business objectives and customer insights
• Work with product, engineering and customers to co-create the product with early customers
• Prepare wireframes, mockups, and prototypes to take ideas from inception to execution
• Build a design strategy, establish high-quality design processes, and create a culture of design within.
• Drive user research to identify problems and experiment with solutions; inform the product roadmap by advocating for user needs
• Strategize, develop, and extend the visual design systems and pattern libraries

• 4+ years of relevant experience
• Self-driven individual with high ownership and a strong work ethic
• Ability to turn complex design problems into beautiful, intuitive solutions
• Ability to collaborate with cross-functional teams to define, design and ship new features
• Aesthetic appeal - you have an eye for beautiful designs/visuals
• Expertise in product thinking & user empathy; being able to identify the key user needs and connect them with effective solutions
• Excellent craft skills, such as visual storytelling, pixel-perfect UI design, and prototyping
• Excellent communication skills, both verbal and written
• Comfortable running a full design process from beginning to end
• Ability to conduct user research studies

Global IP Partners is Hiring Freshers for the following position:

Data Entry Operator- Fresher (0+ Years of experience required)

#location: Mohali/Chandigarh

#5days working from office

#dayshift

#education #qualification: High School graduate (12th)

#skillsrequired :

Good knowledge of Microsoft Office (Microsoft Excel, Microsoft Word).

Good written and verbal communication skills.

Good Typing speed.

#Refrences are always welcomed!

Interested candidates kindly apply.

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

Do Your Thng is a creator-first tech platform gunning to democratise influence and help creators build the strongest online communities. We’re looking for enthusiastic and dynamic professionals with the urge to take responsibility & ownership and drive the task to completion.

• Participate in the influencer outreach for DYT – On-board top influencers from YouTube, Instagram, Celebrities and KOL, etc. for brand campaigns on the DYT Platform
• Be on top of the latest influencer/ social media trends
• Technology friendly in order to get maximum output from the DYT App for running campaigns and onboarding processes
• Facilitate seamless operations, challenge existing ways of problem-solving and ensure identification and remediation of real root causes
• Develop strong working relationships with other divisions such as Client Success, Support, Finance, Operations, etc.

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

• Ensure that all activities are carried out in a timely and cost-effective manner.
• Application management procedures, systems, and best practices.
• Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
• Assist the organization's processes in remaining lawful.
• Develop strategic and operational goals.
• Examine financial information and apply it to boost profits.
• Budgets and predictions must be managed.
• Perform quality checks and keep track of production KPIs.
• Train and oversee employees 
• Look for methods to improve customer service quality.

About the Organization

Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM,  SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team. 

Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets. 

Why this Role

We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles. 

Roles and Responsibilities

• Work on Migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
• Analyze customer expectations and data to share an expected completion time.
• To manage multiple migrations at the same time to ensure migrations are completed within the stipulated time.
• Work closely with internal and customer-facing teams to deep dive on a customer migration request and workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.
• Keep current on product releases and updates

Desired candidate profile:

• Proven data entry or Migration work experience will be an asset
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks

Expectations from the candidate:

• 0-2 years of experience. Prior experience in SAAS environments will be an added advantage
• Resolve processing migration problems working with the technical team
• Pay attention to detail to maintain Data accuracy 
• Self Motivated and willing to excel in strict /short deadline
• Have the ability to multitask as needed and time management skills
• Must be comfortable working during night shifts.
•  

• Payment process management
• Update client account details

Key Performance Areas:

• Understanding and staying informed of the changes with procedures, billing guidelines, and laws for specific
• insurance carries or payers.
• Supervising teams of charge entry and collections personnel.
• Claims submission and tracking.
• Payment posting.
• Actively follow up and collect on all electronic claims, including resolution of any billing errors assigned
• following established procedures.
• Respond to correspondence from insurance carriers.
• Responsible for handling customer service issues in a timely manner per provider request.
• Perform other duties as required.
• Post insurance and patient payments for physician and hospital services
• Payment Posting- apply cash, check, credit card, Explanation of Benefits, EOB, EFT, and lockbox payments
• Manage accounts receivable and accounts payable
• Update patient accounts with billing data
• Provide patient customer service with updated data and billing information

Skills required:

• Typing speed- at least 40 wpm
• MS office skills- MS excel proficiency is preferred
• Eye for details- error-free work
• Fair skills of English language knowledge and understanding
• Domain knowledge on medical billing- payment processing is preferred but not mandatory

Educational Qualification & Work Experience

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Minimum 3 years experience in payment posting

Individual abilities:

• Willing to work in night shift
• Self- driven/ self-starter
• Problem-solving ability- proactive approach to finding solutions
• Good Interpersonal Ability
• Career Oriented