Telesales Team Leader

Job Description – Tele Sales Executive

Company: Parkers Consulting & Ventures Pvt. Ltd.

Location: Mumbai

Experience: 2–5 Years

Industry: BFSI (Banking, Financial Services & Insurance)

Job Summary

We are looking for an experienced Telemarketing Executive with 2–3 years of experience in the BFSI sector to coordinate with channel partners, banks, and NBFCs, ensuring smooth communication and timely loan status updates.

Key Responsibilities

• Coordinate with channel partners across PAN India.
• Follow up regularly with banks and NBFCs for loan status updates.
• Ensure smooth coordination between clients, channel partners, and internal teams.
• Maintain effective communication and support day-to-day operational activities.

Requirements

• 2–5 years of relevant experience in the BFSI sector.
• Strong communication and follow-up skills.
• Good coordination and interpersonal abilities.
• Ability to manage multiple stakeholders efficiently.

A Sales Executive is responsible for identifying potential customers, generating leads, promoting products or services, achieving sales targets of Home loan and Loan against property, maintaining client relationships, negotiating deals, and ensuring customer satisfaction. The role also involves market research, follow-ups, and preparing sales reports to support business growth.

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

We are looking for a Telesales Executive to join our team at company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Job Opening: Banking & Loan Processes

Location: Bhandup West, Mumbai (10 minutes walking distance from Bhandup Station)

1. HDFC Loyalty Banking Process – Lead Generation

• Qualification: HSC (12th Pass) or above
• Experience: Freshers and experienced candidates can apply
• Salary: ₹14,000/month for females | ₹13,800/month for males
• Incentives: Daily performance-based incentives
• Shift: 9:30 AM – 7:00 PM
• Week Off: Rotational

2. Loan Wise Process – Sales Calling

• Qualification: HSC (12th Pass) or above
• Experience: 6 months–1 year of hardcore sales calling experience
• Salary: Up to ₹20,000/month
• Shift: General shift

Required Skills

• Good communication skills
• Customer handling and convincing skills
• Lead generation and telesales
• Ability to achieve targets
• Customer follow-up and relationship management

Freshers can apply for the HDFC Loyalty Banking process. Experienced sales callers are required for the Loan Wise process.

Interested candidates can apply now!

Generate home loan leads through open market activities.

 Build and maintain strong relationships with real estate builders, brokers, and connectors.

 Ensure a consistent flow of quality leads through business networking.

 Meet prospective customers, understand their financial requirements, and guide them on suitable home loan products.

 Coordinate with internal teams and customers to ensure smooth loan processing and timely disbursement.

 Achieve monthly sales targets while maintaining high customer satisfaction.

 Keep track of market trends and competitor activities.