Telesales Representative

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

About the Role:

NeoGenCode is looking for a highly skilled Lead Java Fullstack Developer to join their agile development team. The ideal candidate will bring strong expertise in Java, Angular, and Spring Boot, with hands-on experience in developing and deploying enterprise-level microservices in cloud environments (especially AWS). The candidate will be expected to lead technically while remaining hands-on, guiding junior developers and ensuring top-quality code delivery.

Key Responsibilities:

• Act as a technical lead and contributor in a cross-functional agile team.
• Analyze, design, develop, and deploy web applications using Java, Angular, and Spring Boot.
• Lead sprint activities, task allocation, and code reviews to ensure quality and timely delivery.
• Design and implement microservices-based architecture and RESTful APIs.
• Ensure performance, security, scalability, and maintainability of the applications.
• Maintain CI/CD pipelines using GitHub, Jenkins, and related tools.
• Collaborate with business analysts, product managers, and UX teams for requirement gathering and refinement.

Technical Requirements:

✅ Core Technologies:

• Java (Java 21 preferred) – minimum 5+ years of hands-on experience
• Spring Boot (MVC, Spring Data, Hibernate) – strong hands-on experience
• Angular (Angular 19 preferred) – minimum 2+ years of hands-on experience

✅ Cloud & DevOps:

• Experience in AWS ecosystem (especially S3, Secrets Manager, CloudWatch)
• Experience with Docker
• Familiarity with CI/CD tools (Jenkins, GitHub, etc.)

✅ Database:

• PostgreSQL or other RDBMS
• Familiarity with NoSQL databases is a plus

✅ Frontend Proficiency:

• HTML5, CSS3, JavaScript, AJAX, JSON
• Angular concepts like Interceptors, Pipes, Directives, Decorators
• Strong debugging and performance optimization skills

✅ Testing & Tools:

• Unit testing using Jasmine/Karma or Jest is a plus
• Experience with tools like JIRA, Azure DevOps, Confluence



Soft Skills & Other Expectations:

• Excellent verbal and written communication skills
• Prior consulting or client-facing experience is a big plus
• Strong analytical, problem-solving, and leadership abilities
• Familiarity with Agile/Scrum methodology
• Self-motivated and adaptable with a strong desire to learn and grow

Role Description

This is a full-time on-site role for an Intern Lead Generation at First Connect Worldwide LLC located in Noida. The Intern Lead Generation will be responsible for generating new leads, conducting market research, and communicating effectively to drive sales growth.

Qualifications

• New Leads and Lead Generation skills
• Market Research and Communication skills
• Fluent English speaking
• Strong analytical and problem-solving skills
• Ability to work collaboratively in a team environment
• Proficiency in MS Office.
• Prior internship in lead generation is a plus
• Bachelor's degree in Marketing, Business, or a related field

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

Skills:

• Expertise in Python 3 on AWS serverless
• Experience in AWS serverless stack Appsync, Lambda, Cognito, API Gateway, DynamoDB, Elasticsearch, SQS, S3, Code commit & Code Deploy.
• Proficient in modern microservice-based architectures and methodologies.
• Experience in a database technology, preferably No-SQL such as AWS DynamoDB.
• Build human-centric UX with us using technologies like React, TypeScript, GraphQL, and CSS-in-JS.
• Experience building data processing pipelines (SQS, Kinesis, DynamoDB, AWS Lambda, or similar)
• Deep technical hands-on experience developing in REST/JSON or SOAP/XML, combined with strong knowledge of concepts such as CORs (Cross Origins Resources), headers, security, JSON and http concept.
• Experience with Github and advanced Github features (good to have).
• Must have worked as a part of Agile Teams and DevOps practices such as continuous Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.