Digital Marketing(Freshers)

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

We are looking for a wordpress champion who has good understanding of developing themes and plugins.

Installation, Configuration and Troubleshooting of Network Equipment e.g CCTV Camera, Network Switch, Router, Wi-fi, Server and Desktop computer etc. Willing to travel entire India based on project requirement.

Responsibilities:

• Build scalable and optimized backend APIs / RPCs using Go.
• Experience in developing and maintaining live services (troubleshooting, monitoring).
• Work with designers and developers to structure the APIs and database.
• Implement Admin tools for live ops, events, and economy tweaking.
• Ensure that the backend is secure against hacks like tampering with API calls/data.
• Help evaluate and improve backend architecture for the company.

Requirements:

• Experience in working with relational databases. PostgreSQL is a plus.
• Experience Window: 5 to 10 years on Go (Good to have).
• Solid understanding of any of the existing cloud platforms like AWS/Azure/GCP.
• Experience with docker and containerization.
• Expert knowledge in any backend tech like Go, Kotlin, JAVA, . NET Core, NodeJS, Python, Angular, etc.
• Strong familiarity with system design, algorithms, and data structures.
• Experience in writing APIs and cloud database.
• Experience in CI/CD environments.
• Bonus: Experience with real-time multiplayer backend/networking/ games is plus.
• Bonus: Experience with any BAAS platform (Nakama/Playfab/Gamesparks).

Product Designers will use our client's existing design system to produce workflows for enterprise software.

• The most qualified candidate will have experience collaborating with Product teams and Engineers and should be comfortable taking requirements from Product teams to create high fidelity designs and occasional prototypes.
•  The Product Designer will ensure that the visual styles embody the business goals of the product, and keep up with best practices and design trends.

Essential Qualifications:

• Minimum of 1-2 years of work experience in the same or similar position required.
• Experience building and shipping software
• Familiarity with Principle, Marvel, Abstract, InVision or Jira applications
• Knowledge of design systems such as Styled Components

• Need to recruit more CAs. Ability to explain the benefits of being a CA in a professional way. Has knowledge about students mentality and presence of college in his/her region.
• Publicize for the company and also, help in marketing to have a better reach on the post.
• Ability to connect a greater number of students and build a network among the students to register for IR Exam 2.0. Must have strong communication skills and be passionate with great connect skills and good at managing people. Can handle a team and is a good team player and can also manage people.
• Must take initiatives, sticking to the targets and learn curves as required. Need to complete their respective tasks within deadline.
• Knowledge about having event management would be an advantage.
• Bring more ideas about affordable ways of promoting to convert registrations.
• Social media presence is a must.

 Campus Ambassadors must be available to commit 4-5 hours a day for 1 month starting from Sept.