Contracts Content Writer - SAAS

Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

About Us

At PyjamaHR, we’re on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.

About the role

As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. 

We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.

What You'll Do

• Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
• Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
• Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
• Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
• Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
• Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
• Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
• Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
• Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.

Who We're Looking For

• Bachelor’s degree in Business, Marketing, Sales or a related field.
• Strong communication and negotiation skills.
• A passion for building long-term customer relationships and being part of a dynamic team.
• A quick learner who’s comfortable adapting to changing business needs.
• Previous sales or customer service experience is a plus
• Proficiency with CRM tools (Salesforce, HubSpot, etc.).
• Strong verbal and written communication skills (in both English & Hindi).
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with the industry and competitive landscape.
• Ability to handle objections and negotiation effectively.

Why This is the Place for You

At PyjamaHR, we offer:

• Competitive salaries and equity options.
• Free meals, snacks, and weekly team outings.
• A supportive, growth-focused environment where your contributions make an impact.

If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!

A Loan Officer is a professional who processes loan applications and evaluates them for eligibility and suitability to ensure that nothing stands between business or personal goals.

Organization Name: Agami Realty

Company Website: https://agami.co.in/

Position Name: Real Estate Sales Executive

Job Location: Boisar

Nature of Job: Permanent

Monthly Salary: Rs.10,000 to Rs.14,000

Candidates residing in Palghar, Boisar, Vangaon and Dahanu will be preferred

Sales Executive job responsibilities include, but are not limited to:

-  Telephonic conversation with prospects and explaining project amenities and pricing

- Set up personal meeting with the potential clients to ensure maximum site visits

- Showing sample flat and explaining the project in detail

- Explaining the customer about the EMI and loan eligibility

- Housing loan processing follow up till disbursement

Requirements: 

- Excellent knowledge of MS Office

- Fast learner and passion for sales

• A self-starter with prior experience leading UI design on a product team and great attention to detail.
• Gathering and evaluating user requirements, in collaboration with CTO and product team.
• Illustrating design ideas using storyboards, process flows and sitemaps.
• Designing graphic user interface elements, like menus, tabs and widgets.
• Identify and trouble shoot UX problems.
• You'll create functional and appealing features that will address our users needs and help us grow our customer base.
• 5+ years of proven experience as UX/UI designer with sound knowledge of wireframe tools